SaaS Scaled - Interviews about SaaS Startups, Analytics, & Operations Qrvey

Today, we’re joined by Pieter de Villiers, Co-Founder & CEO at Clickatell, the global leader in chat commerce. We talk about:

3 pillars of excellence to measure decisions against when building a SaaS app Changes in ideal customer profile from year oneGlobal democratization of SaaS investingWhat to have a clear view of before writing a single line of code

Today, we’re joined by Derek Rey, Investor + Founder & CEO at Demand Inc., a human-driven AI-enabled sales development team. We talk about:

The loss of knowledge of how to send good emailThe paradox of needing AI in order to be human at scaleWhat Sales Development Reps can do to be successful, particularly while working with AIThe role of email marketing in building top of funnel pipeline

On today’s episode, we’re joined by Sahil Patel, CEO at Spiralyze, provider of data-driven performance Conversion Rate Optimization (CRO) services.

We talk about:
How effective most companies’ websites are at lead gen 3 common mistakes that lower website conversionsWhat to put on your homepage instead of boring stock images of people in a conference roomWhy you should review your website translated into a language you don’t speakThe importance of talking about not just the ups, but also the downs in business

On today’s episode, we’re joined by Praveen Narra, Founder & CEO of Tech.us, a Silicon Valley based software development company with a team spread across the globe. 

We talk about:

Expected AI innovations, including large-scale personalization & “Invisible AI”How AI is disrupting software development, including launching to multiple narrow markets The “Minimum Wow Product” instead of MVPWhy you can't just hire an iOS developer and expect them to build a great mobile appImportance of keeping up with the pace of tech innovation

On today’s episode, we’re joined by John Sarver, Innovation and Technology Consultant at Saaslogic, providers of a next gen SaaS billing and subscription management platform.
We talk about:

The impacts of segmentation in optimizing revenue operationsIf early-stage startups need a revenue platformHow startups can best transition from focusing on tech to operationsGenerational gaps in purchasing patternsHelping merchants test pricing strategies

On today’s episode, we’re joined by Vipul Shah, Co-Founder (CEO & CFO) at SaaSWorks, which delivers a single source of customer, revenue, and usage data truth to CFOs and finance teams.

We talk about:

The importance of quality of revenue (& the boring side)Managing the conflict of fast growth versus quality of revenueThe challenges of low-fit customersStopping sales to less successful customer segmentsThe 2 metrics investors are focusing on in this tough environment