Send It!

Send It!

The SendIt Podcast, hosted by email marketing experts and veterans Jimmy Kim and Chase Dimond, is your go-to for leveling up your retention game. Jimmy, Founder and mastermind behind Sendlane, brings over 15 years of hands-on experience in building successful SaaS companies, along with valuable experience growing a DTC brand. Chase, Partner at Structured, has driven over $200 million in email-attributable revenue and is named the #1 influencer to follow in eCommerce. Together, this power duo breaks down the art and science of retention marketing into bite-sized, actionable tactics.

  1. HACE 4 DÍAS

    EP 77: Agency vs in house: When to hire, when to fire

    The agency vs in-house debate has burned more brands than it has built. In this episode, Jimmy Kim and Chase Dimond break down the real decision framework behind one of the most loaded questions retention marketers, founders, and execs ask: should you hire an agency or build the team in-house? They get into when an agency actually makes sense, what you should never outsource, the hybrid model that works at scale, and the red flags that mean it's time to part ways. EP 77: Agency vs in house: when to hire, when to fire Here's what we're diving into: - What agencies are actually good at (and what they aren't) - The revenue threshold for hiring in-house vs outsourcing - Why strategy, customer insight, and brand voice should never leave the building - The hybrid model that works: in-house owns strategy, agency owns execution - When a project-based engagement beats a retainer - The five red flags that mean it's time to fire your agency - A four-question framework for making the call yourself Thank you our friends at Omnisend, Inboox and eCom Email Certified for sponsoring the podcast! Omnisend is an all in one eCommerce email and SMS marketing automation platform that enables marketers to engage customers and drive sales through personalized experiences. https://www.omnisend.com/sendit/ eCom Email Certified is a hands-on, results-driven program with a step-by-step guide to mastering retention marketing and driving serious results. Access over 25 hours of learnings and become a certified email & SMS marketer. Use code: SENDIT! for $300 OFF https://www.ecomemailcertified.com/ Explore Inboox.ai, the AI-powered database of 1M+ real ecommerce emails with full HTML, performance data, and trend insights from the fastest-growing Shopify brands. https://inboox.ai/ ______ 00:00 Welcome to the show 02:15 What agencies are actually good at (and where they fall short) 06:03 The case for hiring an agency 08:43 Using an agency for one-off projects 10:30 What you should never outsource 13:18 Protecting your brand voice 15:21 The hybrid model that actually works 18:21 Red flags that mean it's time to fire them 23:44 The gatekeeping knowledge problem 24:24 A four-question framework to make the call 27:09 Recap and final takeaways ______ Enjoying the pod? Subscribe to The eCom Email Marketer Newsletter for your weekly dose of retention strategy, actionable insights, & exclusive industry news! http://ecomemailmarketer.com/ ______ Follow Jimmy & Chase on social! Follow Jimmy Kim at: https://x.com/yojimmykim https://www.linkedin.com/in/yojimmykim/ https://www.instagram.com/yojimmykim/ https://www.tiktok.com/@yojimmykim Follow Chase Dimond at: https://x.com/ecomchasedimond https://www.linkedin.com/in/chasedimond/ https://www.instagram.com/chasehunterdimond/ https://www.tiktok.com/@chasehunterdimond Contact us at hellosenditpodcast@gmail.com for sponsorships, appearance requests, interviews, or general information!

    30 min
  2. 14 ABR

    EP 76: How to produce 5x more email and SMS content with AI

    Creative used to be the bottleneck. It doesn't have to be anymore. In this episode of Send It, Jimmy Kim and Chase Dimond get tactical about how retention marketers can use AI to completely change how they produce email and SMS content. Not the vague "just use ChatGPT" advice, but the actual workflow, the brief structure, the editing process, and the quality control system that lets you go from a four hour campaign to a 30 minute one without your emails sounding like they were written by a robot. They also get honest about where AI still falls short and what it means for the future of retention marketing. EP 76: How to produce 5x more email and SMS content with AI Here's what they cover: - Why creative velocity is now a competitive advantage in retention marketing - The old workflow vs the AI workflow and where the time savings actually come from - The four layers where AI helps most: ideation, copywriting, personalization, and iteration - How to write a brief that gets AI to produce quality output instead of generic slop - The five step workflow from brief to send - The five point quality control checklist every AI draft should pass before it ships - How to train AI on your brand voice using past emails and screenshots - What AI still can't do: brand nuance, strategy, and deep customer insight Thank you our friends at Omnisend, Inboox and eCom Email Certified for sponsoring the podcast! Omnisend is an all in one eCommerce email and SMS marketing automation platform that enables marketers to engage customers and drive sales through personalized experiences. https://www.omnisend.com/sendit/ eCom Email Certified is a hands-on, results-driven program with a step-by-step guide to mastering retention marketing and driving serious results. Access over 25 hours of learnings and become a certified email & SMS marketer. Use code: SENDIT! for $300 OFF https://www.ecomemailcertified.com/ Explore Inboox.ai, the AI-powered database of 1M+ real ecommerce emails with full HTML, performance data, and trend insights from the fastest-growing Shopify brands. https://inboox.ai/ ______ 00:00 Welcome to the show 04:34 The old workflow and why it takes three to four hours per campaign 06:18 How AI compresses the creative timeline 10:13 The four layers where AI actually helps the retention workflow 15:40 The five step workflow: start with a brief, not a blank prompt 19:00 Idea generation and picking the best campaign angles 22:07 Creating test variations from your edited base email 22:44 How to prevent AI content from feeling robotic or generic 25:52 The study, adapt, generate framework for better AI inputs 30:40 What AI still can't do: brand voice nuance, strategy, and customer insight 33:07 The future: mass personalization and content velocity at scale 35:17 Recap of everything covered and final thoughts ______ Enjoying the pod? Subscribe to The eCom Email Marketer Newsletter for your weekly dose of retention strategy, actionable insights, & exclusive industry news! http://ecomemailmarketer.com/ ______ Follow Jimmy & Chase on social! Follow Jimmy Kim at: https://x.com/yojimmykim https://www.linkedin.com/in/yojimmykim/ https://www.instagram.com/yojimmykim/ https://www.tiktok.com/@yojimmykim Follow Chase Dimond at: https://x.com/ecomchasedimond https://www.linkedin.com/in/chasedimond/ https://www.instagram.com/chasehunterdimond/ https://www.tiktok.com/@chasehunterdimond Contact us at hellosenditpodcast@gmail.com for sponsorships, appearance requests, interviews, or general information!

    38 min
  3. 13 ABR

    EP 75 - How to A/B test emails when the old playbook is broken

    Bad tests don't just waste time. They send you in the wrong direction with confidence. In this episode of Send It, Jimmy Kim and Chase Dimond break down why traditional email testing is broken in 2026; and exactly how to fix it. Between Apple's Mail Privacy Protection inflating open rates and smaller segments making statistical significance harder to reach, the old way of testing leads to bad decisions disguised as data. This episode is the updated framework that actually works right now. EP 75: Creative testing that actually works in 2026 Here's what they cover: -Why Apple MPP destroyed open rate as a reliable testing metric -The single biggest testing mistake brands are still making in 2026 -The four layers of testing in order of impact; from positioning down to button colors -Three approaches to testing when your list is too small for traditional A/B splits -How to build a creative library that makes every future test smarter -The learning velocity mindset that separates the best email teams from everyone else -The HCE framework: hypothesis, control, evaluate -How to know when you actually have a winner and when it's just noise Thank you our friends at Omnisend, Inboox and eCom Email Certified for sponsoring the podcast! Omnisend is an all in one eCommerce email and SMS marketing automation platform that enables marketers to engage customers and drive sales through personalized experiences. https://www.omnisend.com/sendit/ eCom Email Certified is a hands-on, results-driven program with a step-by-step guide to mastering retention marketing and driving serious results. Access over 25 hours of learnings and become a certified email & SMS marketer. Use code: SENDIT! for $300 OFF https://www.ecomemailcertified.com/ Explore Inboox.ai, the AI-powered database of 1M+ real ecommerce emails with full HTML, performance data, and trend insights from the fastest-growing Shopify brands. https://inboox.ai/ ______ 00:00 Welcome to the show 01:13 Why email testing got so much harder in 2026 04:05 How Apple MPP destroyed open rate as a reliable testing metric 05:20 The metrics you should actually be testing against 08:16 The one variable rule and why it matters 10:25 Layer 1: Positioning - the highest leverage test most brands skip 12:10 Layer 2: Structure - how the email is built and why it matters 14:15 Layer 3: Creative - where most brands start but shouldn't 15:21 Layer 4: Timing - when to send and why it matters for certain emails 16:16 How to test effectively when your list is small 20:45 Building a creative library that makes every future test smarter 23:50 Learning velocity: why the best teams learn faster than everyone else 27:58 The HCE framework: hypothesis, control, evaluate 30:13 Recap of everything and final thoughts ______ Enjoying the pod? Subscribe to The eCom Email Marketer Newsletter for your weekly dose of retention strategy, actionable insights, & exclusive industry news! http://ecomemailmarketer.com/ ______ Follow Jimmy & Chase on social! Follow Jimmy Kim at: https://x.com/yojimmykimhttps://www.linkedin.com/in/yojimmykim/https://www.instagram.com/yojimmykim/https://www.tiktok.com/@yojimmykim Follow Chase Dimond at: https://x.com/ecomchasedimondhttps://www.linkedin.com/in/chasedimond/https://www.instagram.com/chasehunterdimond/https://www.tiktok.com/@chasehunterdimond Contact us at hellosenditpodcast@gmail.com for sponsorships, appearance requests, interviews, or general information!

    32 min
  4. 31 MAR

    EP 74: Conversion psychology: 6 principles for retention marketers

    Retention isn't about technology. It's about human behavior. In this episode of Send It, Jimmy Kim and Chase Dimond get into the six psychology principles behind why people actually buy. From reciprocity to momentum, these are the human behavior triggers that the best retention programs are built on… and most brands aren't using any of them intentionally. If you've ever wondered why a technically good email still doesn't convert, this episode is going to change the way you think about every message you send. EP 74: Conversion psychology: 6 principles for retention marketers Here's what they cover: Why educational emails outperform promotional ones every time The urgency mistake that quietly trains your list to ignore you How to diagnose and remove the friction killing your conversions The subject line technique that makes people feel compelled to open Why the brands with the highest LTV sell identity, not just products How small actions like quizzes and reviews build toward a purchase A simple checklist to audit any email before you hit send A real replenishment email breakdown that hits five principles at once Thank you our friends at Omnisend, Inboox and eCom Email Certified for sponsoring the podcast! Omnisend is an all in one eCommerce email and SMS marketing automation platform that enables marketers to engage customers and drive sales through personalized experiences. https://www.omnisend.com/sendit/ eCom Email Certified is a hands-on, results-driven program with a step-by-step guide to mastering retention marketing and driving serious results. Access over 25 hours of learnings and become a certified email & SMS marketer. Use code: SENDIT! for $300 OFF https://www.ecomemailcertified.com/ Explore Inboox.ai, the AI-powered database of 1M+ real ecommerce emails with full HTML, performance data, and trend insights from the fastest-growing Shopify brands. https://inboox.ai/ ______ 00:00 Welcome to the show 02:30 Principle 1: Reciprocity - give value before you ask 06:50 Principle 2: Urgency - how to use it without losing credibility 10:44 Principle 3: Friction removal - every email should remove at least one barrier 15:20 Principle 4: Curiosity gaps - the subject line technique most brands get wrong 19:55 Principle 5: Identity and belonging - sell who your customer wants to be 25:30 Principle 6: Momentum - how small actions lead to big purchases 28:27 A simple framework for applying all six principles to any campaign or flow 29:45 A real email breakdown that hits multiple psychology principles at once 30:43 Recap of all six principles and final thoughts ______ Enjoying the pod? Subscribe to The eCom Email Marketer Newsletter for your weekly dose of retention strategy, actionable insights, & exclusive industry news! http://ecomemailmarketer.com/ ______ Follow Jimmy & Chase on social! Follow Jimmy Kim at: https://x.com/yojimmykimhttps://www.linkedin.com/in/yojimmykim/https://www.instagram.com/yojimmykim/https://www.tiktok.com/@yojimmykim Follow Chase Dimond at: https://x.com/ecomchasedimondhttps://www.linkedin.com/in/chasedimond/https://www.instagram.com/chasehunterdimond/https://www.tiktok.com/@chasehunterdimond Contact us at hellosenditpodcast@gmail.com for sponsorships, appearance requests, interviews, or general information!

    33 min
  5. 24 MAR

    EP 73: Our 5 step ESP migration warmup guide

    Most brands switch ESPs and lose months of sender reputation in a single send. It doesn't have to go that way. In this episode of Send It, Jimmy Kim and Chase Dimond draw from over 1,000 personal ESP migrations to walk through the exact five step warmup framework brands should follow when switching platforms. From setting up a fresh sending domain to segmenting smarter than 90 day openers, this is the most practical deliverability episode we've done. EP 73: Our 5 step ESP migration warmup guide Here's what they cover: The three reasons most ESP migrations fail before they start Step 1: Setting up a fresh subdomain and authenticating SPF, DKIM, and DMARC Step 2: Configuring platform settings before sending a single email Step 3: Connecting your store and rebuilding your flows the right wayStep 4: The segmentation strategy that separates buyers from prospects and why it matters Step 5: Monitoring reputation by TLD and what to do when things go wrong When to hire help and what a managed migration actually costs Thank you our friends at Omnisend, Inboox and eCom Email Certified for sponsoring the podcast! Omnisend is an all in one eCommerce email and SMS marketing automation platform that enables marketers to engage customers and drive sales through personalized experiences. https://www.omnisend.com/sendit/ eCom Email Certified is a hands-on, results-driven program with a step-by-step guide to mastering retention marketing and driving serious results. Access over 25 hours of learnings and become a certified email & SMS marketer. Use code: SENDIT! for $300 OFF https://www.ecomemailcertified.com/ Explore Inboox.ai, the AI-powered database of 1M+ real ecommerce emails with full HTML, performance data, and trend insights from the fastest-growing Shopify brands. https://inboox.ai/ ______ 00:00 Welcome to the show 02:44 Why most ESP migrations fail before they even start 05:55 Step 1: Setting up your new subdomain the right way 09:26 Step 2: Configuring your platform settings before you send anything 11:24 Step 3: Getting your store integration right 15:06 Step 4: Building your segmentation strategy for warmup 20:09 Step 5: How to sequence your daily sends during warmup 24:34 The metrics that tell you your warmup is actually working 28:31 What to do when deliverability drops mid warmup 30:06 How to diagnose a technical issue vs a burnt domain 31:26 DIY migration vs working with a professional 33:40 Recap of all five steps and final thoughts _____ Enjoying the pod? Subscribe to The eCom Email Marketer Newsletter for your weekly dose of retention strategy, actionable insights, & exclusive industry news! http://ecomemailmarketer.com/ ______ Follow Jimmy & Chase on social! Follow Jimmy Kim at: https://x.com/yojimmykim https://www.linkedin.com/in/yojimmykim/ https://www.instagram.com/yojimmykim/ https://www.tiktok.com/@yojimmykim Follow Chase Dimond at: https://x.com/ecomchasedimond https://www.linkedin.com/in/chasedimond/ https://www.instagram.com/chasehunterdimond/ https://www.tiktok.com/@chasehunterdimond Contact us at hellosenditpodcast@gmail.com for sponsorships, appearance requests, interviews, or general information!

    36 min
  6. 17 MAR

    EP 72: Why discounts are hurting your brand + what to do instead

    Discounts feel like the easy button. But every time you hit it, you're training your customers to wait for a sale… and slowly destroying your margins in the process. In this episode of Send It, Jimmy Kim and Chase Dimond break down the discount death spiral that most DTC brands are stuck in, and walk through five actionable frameworks for driving repeat purchases without ever needing to slash your prices. From loyalty programs that actually create status to content sequences that build confidence between purchases, this episode is a practical playbook for brands that want to compete on value; not price. Whether you're trying to wean customers off discounts or build a retention strategy from scratch, these frameworks work at any stage. EP 72: Why discounts are hurting your brand and what to do instead Here’s what they’re digging into: - Why discounts borrow from future revenue and make the problem worse - Framework 1: Building a loyalty program with real value beyond points - Framework 2: Bundling products to sell outcomes, not just SKUs - Framework 3: Using exclusivity and early access to create urgency without discounting - Framework 4: Content micro-wins that build confidence and drive repeat purchases - Framework 5: Winning on convenience and service instead of price - What a no-discount retention calendar actually looks like week to week - The mindset shift from promo calendar to lifecycle marketing Thank you our friends at Omnisend, Inboox and eCom Email Certified for sponsoring the podcast! Omnisend is an all in one eCommerce email and SMS marketing automation platform that enables marketers to engage customers and drive sales through personalized experiences. https://www.omnisend.com/sendit/ eCom Email Certified is a hands-on, results-driven program with a step-by-step guide to mastering retention marketing and driving serious results. Access over 25 hours of learnings and become a certified email & SMS marketer. Use code: SENDIT! for $300 OFF https://www.ecomemailcertified.com/ Explore Inboox.ai, the AI-powered database of 1M+ real ecommerce emails with full HTML, performance data, and trend insights from the fastest-growing Shopify brands. https://inboox.ai/ ______ 00:00 The discount addiction nobody wants to talk about 02:35 The discount death spiral explained 05:10 Framework 1: Building a loyalty program with real value beyond points 10:43 Framework 2: Bundling to sell outcomes not just products 15:59 Framework 3: Using exclusivity and early access to create urgency without discounting 17:56 The four step drop strategy broken down 20:36 The campaign sequence for an exclusive early access drop 22:01 Framework 4: Content micro-wins and why this is the most underrated retention lever 26:23 Framework 5: Winning on convenience and service instead of price 31:13 What a no discount retention calendar looks like week to week 33:01 Recap of all five frameworks and final thoughts ______ Enjoying the pod? Subscribe to The eCom Email Marketer Newsletter for your weekly dose of retention strategy, actionable insights, & exclusive industry news! http://ecomemailmarketer.com/ ______ Follow Jimmy & Chase on social! Follow Jimmy Kim at: https://x.com/yojimmykim https://www.linkedin.com/in/yojimmykim/ https://www.instagram.com/yojimmykim/ https://www.tiktok.com/@yojimmykim Follow Chase Dimond at: https://x.com/ecomchasedimond https://www.linkedin.com/in/chasedimond/ https://www.instagram.com/chasehunterdimond/ https://www.tiktok.com/@chasehunterdimond Contact us at hellosenditpodcast@gmail.com for sponsorships, appearance requests, interviews, or general information!

    35 min
  7. 10 MAR

    EP 71: The funniest things email marketers did in 2025

    What do owls, Drake, and 74,000 "exclusive" subject lines all have in common? They all showed up in email marketing data from 2025. In this episode of Send It, Jimmy Kim and Chase Dimond take a break from the serious stuff and dig into a fun data report from our partners at Omnisend. They review the emojis, celebrities, pop culture moments, holidays, animals, and overused cliches that dominated email campaigns throughout the year. The results are equal parts funny, surprising, and honestly pretty revealing about how email marketers think. Check out Omnisend’s full report here: https://www.omnisend.com/email-fun-facts-year-in-review-2025/?utm_source=SendIt&utm_medium=Promo  Here's what we're getting into: The top 10 most used emojis in subject lines (the number one will surprise you)Which celebrities got name-dropped most - and why Drake topped the listThe TV shows and movies marketers referenced mostWhy owls beat dogs and cats as the most mentioned animalThe internet culture moments brands actually leaned intoMost mentioned holidays and whether the order matches the revenueThe overused cliches showing up in thousands of campaignsWhy "exclusive" appeared in over 74,000 campaignsThe oops and apology email trend - and how much of it was intentional Thank you our friends at Omnisend, Inboox and eCom Email Certified for sponsoring the podcast! Omnisend is an all in one eCommerce email and SMS marketing automation platform that enables marketers to engage customers and drive sales through personalized experiences. https://www.omnisend.com/sendit/ eCom Email Certified is a hands-on, results-driven program with a step-by-step guide to mastering retention marketing and driving serious results. Access over 25 hours of learnings and become a certified email & SMS marketer. Use code: SENDIT! for $300 OFF https://www.ecomemailcertified.com/ Explore Inboox.ai, the AI-powered database of 1M+ real ecommerce emails with full HTML, performance data, and trend insights from the fastest-growing Shopify brands. https://inboox.ai/ ______ 00:00 Welcome to The Show 03:44 The top 10 most used emojis in subject lines revealed 08:43 The TV shows and movies marketers referenced most 11:50 The most mentioned animal in email (it's not a dog or cat) 15:54 Internet culture moments brands actually leaned into 16:39 Protein, matcha, Stanley and the pop culture keywords of 2025 17:46 Viral moments that made it into email campaigns 20:12 How many brands actually talked about tariffs and politics 21:59 The holiday calendar every email marketer is working from 23:51 The worst marketing cliches showing up in thousands of campaigns 25:14 Why "exclusive" is everywhere and how much of it is AI 28:19 The oops and apology email - mistake or marketing tactic 30:12 How 82% of marketers start their emails 31:43 Final thoughts and where to find the full report ______ Enjoying the pod? Subscribe to The eCom Email Marketer Newsletter for your weekly dose of retention strategy, actionable insights, & exclusive industry news! http://ecomemailmarketer.com/ ______ Follow Jimmy & Chase on social! Follow Jimmy Kim at: https://x.com/yojimmykim https://www.linkedin.com/in/yojimmykim/ https://www.instagram.com/yojimmykim/ https://www.tiktok.com/@yojimmykim Follow Chase Dimond at: https://x.com/ecomchasedimond https://www.linkedin.com/in/chasedimond/ https://www.instagram.com/chasehunterdimond/ https://www.tiktok.com/@chasehunterdimond Contact us at hellosenditpodcast@gmail.com for sponsorships, appearance requests, interviews, or general information!

    33 min
  8. 3 MAR

    EP 70: 6 Retention habits of 8 and 9 figure DTC brands

    There's a reason some brands keep growing and others plateau… and it usually shows up in their retention strategy first. In this episode of Send It, Jimmy Kim sits down with Feras Khouri, co-founder of New Standard Agency, to break down six things that 8 and 9-figure DTC brands consistently do in email and SMS that most brands overlook. Feras brings a rare perspective having scaled his own brand to 8 figures before building an agency that now works with some of the biggest names in DTC including AG1, Caraway, and New Era Caps. They also get into why email attributed revenue can actually be a warning sign, and what it really means when your year-over-year numbers start to slip. Whether you're at 7 figures or 9, the principles here are the same. The brands that win aren't just sending more emails. They're thinking about retention as a system. EP 70: 6 Retention habits of 8 and 9 figure DTC brands Here's what we're diving into: -Why setting retention-specific goals changes everything (and why most brands skip this) - What "layer two metrics" actually means and why open rates aren't enough - How top brands look beyond email and SMS to drive retention across every channel - Using retention data to fuel acquisition and close the feedback loop - Why a strong product and honest internal feedback matter more than any campaign - How 8 and 9-figure brands rapidly test technology without getting distracted by the hype - The real role AI should play in a retention strategy (and what it can't replace) Thank you our friends at Omnisend, Inboox and eCom Email Certified for sponsoring the podcast! Omnisend is an all in one eCommerce email and SMS marketing automation platform that enables marketers to engage customers and drive sales through personalized experiences. https://www.omnisend.com/sendit/ eCom Email Certified is a hands-on, results-driven program with a step-by-step guide to mastering retention marketing and driving serious results. Access over 25 hours of learnings and become a certified email & SMS marketer. Use code: SENDIT! for $300 OFF https://www.ecomemailcertified.com/ Explore Inboox.ai, the AI-powered database of 1M+ real ecommerce emails with full HTML, performance data, and trend insights from the fastest-growing Shopify brands. https://inboox.ai/ ______ 00:00 Welcome to The Show 02:00 Meet Our Guest: Feras's Khouri 05:00 Does this apply to smaller brands? The 7-figure vs 8-figure question 10:00 #1: Set retention-specific goals 14:00 #2: Understand layer two metrics 17:00 #3: Look beyond email and SMS 22:00 #4: Use retention for acquisition 27:00 #5: Create an internal feedback loop 37:00 #6: Rapidly test technology 41:00 Building a brand brain with AI vs. using AI to replace human thinking 44:00 Wrap up, where to find Feras, and final thoughts ______ Enjoying the pod? Subscribe to The eCom Email Marketer Newsletter for your weekly dose of retention strategy, actionable insights, & exclusive industry news! http://ecomemailmarketer.com/ ______ Follow Jimmy & Chase on social! Follow Jimmy Kim at: https://x.com/yojimmykim https://www.linkedin.com/in/yojimmykim/ https://www.instagram.com/yojimmykim/ https://www.tiktok.com/@yojimmykim Follow Chase Dimond at: https://x.com/ecomchasedimond https://www.linkedin.com/in/chasedimond/ https://www.instagram.com/chasehunterdimond/ https://www.tiktok.com/@chasehunterdimond Contact us at hellosenditpodcast@gmail.com for sponsorships, appearance requests, interviews, or general information!

    47 min

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The SendIt Podcast, hosted by email marketing experts and veterans Jimmy Kim and Chase Dimond, is your go-to for leveling up your retention game. Jimmy, Founder and mastermind behind Sendlane, brings over 15 years of hands-on experience in building successful SaaS companies, along with valuable experience growing a DTC brand. Chase, Partner at Structured, has driven over $200 million in email-attributable revenue and is named the #1 influencer to follow in eCommerce. Together, this power duo breaks down the art and science of retention marketing into bite-sized, actionable tactics.

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