Talking Recruitment

Recruitment & Employment Confederation

A regular podcast featuring the leading thinkers from across the recruitment and business world, in conversation with REC Chief Executive Neil Carberry. *The views expressed by guests on the REC's Talking Recruitment podcast are not those of the REC and reflect the individual's personal opinions.

  1. AI in recruitment: what’s delivering real value?

    Jun 17

    AI in recruitment: what’s delivering real value?

    A year ago, many recruitment businesses were experimenting with AI. Today, the challenge is no longer whether to use it, but how to use it effectively. In this episode of the Talking Recruitment podcast, REC Chief Executive Neil Carberry is joined by Annie Andrews, CEO of Curo Services, and Dries De Coster, founder of MeetDwight, to explore how AI is moving to practical business application across recruitment. Together, they discuss where agencies are seeing genuine returns, why automation and AI are often confused, and how businesses can avoid mistaking activity for productivity. The conversation examines the importance of understanding workflows before introducing new technology, the risks of automating poor processes, and why many of the biggest opportunities currently lie in middle and back-office operations. The episode also explores the growing importance of governance, data quality and human oversight as AI becomes embedded in recruitment practices and considers what will differentiate successful recruitment businesses in an AI-enabled market. As technology becomes more capable, the guests argue that recruiter judgement, communication skills and trusted human relationships may become even more valuable. Guests: • Annie Andrews, CEO, Curo Services • Dries De Coster, Founder, MeetDwight

    32 min
  2. Untapped talent: creating pathways into work

    Jun 3

    Untapped talent: creating pathways into work

    In this episode of the Talking Recruitment podcast, Neil Carberry is joined by Sarah Bishop from The Talent Arc and Guy Venables from Maximus to discuss how recruiters, employers and employability organisations can work together to connect more people with meaningful careers. The conversation explores the barriers many young people and underrepresented groups face when entering the workforce, the importance of role models and networks, and why confidence and support can be just as important as skills. Guests also share practical examples of how partnerships between recruiters, employers and employability providers are helping people overcome obstacles, access opportunities and build successful careers. The episode looks at why widening access to talent is not only the right thing to do, but also makes good business sense for employers facing long-term skills and workforce challenges. Guests: • Sarah Bishop – CEO, The Talent Arc • Guy Venables – Regional Director, Maximus UK

    29 min
  3. Has EDI been deprioritised – or is it evolving?

    May 20

    Has EDI been deprioritised – or is it evolving?

    In this episode of Talking Recruitment, Olga Frańczak is joined by Beth Foley and Helen Tomlinson to discuss how approaches to equality, diversity and inclusion are changing across recruitment and the wider workplace. The conversation explores how EDI has shifted from awareness campaigns and performative activity towards something more measurable, operational and commercially focused. The guests discuss why inclusion is increasingly being embedded into systems, processes and decision making, and how organisations are being challenged to demonstrate real impact rather than intention. The episode also looks at the role of middle management in shaping workplace culture, the importance of retention and progression, and why psychological safety and inclusive leadership are becoming more important to business performance. Alongside this, the discussion examines how AI and technology are reshaping hiring practices. The guests explore the risks of bias in automated systems, why human judgment still matters, and how recruitment businesses can balance speed and efficiency with fair and inclusive outcomes. The discussion offers a practical discussion on what meaningful inclusion looks like in 2026 and how recruitment businesses can build EDI into long-term business strategy, workforce experience and future growth. Host: • Olga Frańczak, Equality, Diversity and Inclusion Lead, REC Guests: • Beth Foley, CRO, Liquid Friday • Helen Tomlinson, Head of Inclusion & Employability at The Adecco Group

    33 min
  4. Global recruitment trends: what’s next for UK agencies?

    May 6

    Global recruitment trends: what’s next for UK agencies?

    In this episode of Talking Recruitment, Maxine Bligh is joined by Ross Thompson and Jurgen Jaarsma to discuss what is happening across global recruitment markets and what it means for UK agencies. They explore current trends including regional growth, ongoing talent shortages and the continued shift towards remote and offshore hiring. As costs rise in the UK and other established markets, more agencies are looking overseas to scale their teams and improve efficiency. The episode also looks at changing candidate expectations, particularly around flexible working, and how this is shaping hiring decisions in different regions. The guests share insights from markets including the US, Europe and South Africa, highlighting where demand is growing and where opportunities exist. Alongside this, they discuss the risks. From compliance and worker classification to choosing the right partners, the conversation offers practical advice for agencies thinking about international expansion. Overall, a useful overview of how recruitment businesses can adapt and grow in a more global market.

    30 min
  5. Is the recruitment model changing for good?

    Apr 22

    Is the recruitment model changing for good?

    As the pace of legislative change accelerates, this episode of Talking Recruitment asks a bigger question: is the recruitment model itself starting to shift? Neil Carberry is joined by Ross Thompson (Infinity Staff Global) and Simon Whitehead (Brabners) to explore how rising compliance demands, increased enforcement and ongoing economic uncertainty are reshaping how agencies operate. The conversation looks at the growing weight of risk on recruitment businesses, the impact on traditional high-volume, contingent models, and the need for agencies to better articulate their value to clients. With compliance taking up more time and resource, there is a clear shift towards more advisory, specialist approaches; supported by better use of technology and, in some cases, offshore delivery. At the same time, the fundamentals remain: understanding clients, building trust and delivering quality. The agencies best placed to succeed will be those that adapt quickly, invest in their operating model and take a more transparent, consultative approach in a changing market. Guests • Ross Thompson, Executive Manager, Infinity Staff Global • Simon Whitehead, Partner, Brabners

    30 min
  6. Employment Rights Act: What next for recruiters?

    Apr 9

    Employment Rights Act: What next for recruiters?

    In this episode of Talking Recruitment, Neil Carberry is joined by David Levenston (Orbital) and Lee McChrystal (Brookson) to explore how agencies are responding to a market that is improving, but still uncertain. They discuss early signs of recovery in 2026, particularly in the temporary market, alongside the impact of upcoming legislative changes as part of the Employment Rights Act. The conversation highlights how these shifts are driving greater collaboration between agencies, clients and payroll providers, as well as a stronger focus on managing both financial and brand risk. A key theme is the importance of due diligence across the supply chain. The guests share practical advice on what agencies should be asking of their partners, from financial stability to compliance and transparency, and why real-time data and visibility of payments are becoming essential. The episode also looks ahead, with a focus on where growth may come from, including increased demand for temporary workers and the role of AI and technology in improving productivity. Overall, a practical and grounded discussion on how agencies can reduce risk, build confidence and position themselves for growth in a changing market. Guests • Dave Levenston, Senior Business Development Manager, Orbital Group • Lee McChrystal, Group Sales Director, Brookson

    33 min
  7. Hiring for growth: how to avoid costly mis-hires in recruitment with Dominic Waters

    Mar 31

    Hiring for growth: how to avoid costly mis-hires in recruitment with Dominic Waters

    In this episode of Talking Recruitment, Maxine Bligh, Chief Membership and Innovation Officer at the REC, is joined by Dominic Waters (Paul Waters Associates) to explore what drives performance in recruitment and what businesses should be prioritising if growth returns to the market. The conversation focuses on what separates high-performing recruiters from the rest, challenging common assumptions around experience and highlighting the importance of mindset, resilience and consistent sales behaviours. As hiring activity begins to pick up again, the episode also examines where agencies continue to make costly hiring mistakes and how they can avoid them. Drawing on insights from working with over 250 recruitment businesses, Dom shares why relying on instinct and interviews alone often leads to poor hiring decisions, and makes the case for a more objective, data-led approach to assessing potential. The episode also looks ahead to how the recruiter role is evolving, with technology reducing administrative tasks and increasing the importance of relationship-building and value creation. Ultimately, the discussion reinforces that while the tools and context may change, the fundamentals of success in recruitment remain the same and getting hiring right will be critical to the next phase of growth. Guest • Dominic Waters, Managing Partner, Paul Waters Associates

    35 min
  8. Get April Ready: What you need to know about the Employment Rights Act

    Mar 18

    Get April Ready: What you need to know about the Employment Rights Act

    In this episode of Talking Recruitment, Neil Carberry is joined by Paul Chamberlain (JMW Solicitors), David Johnson (PayStream) and Lewis Gosling (Liquid Friday) to discuss what the Employment Rights Act means for recruitment businesses right now and how agencies can prepare for the changes coming into force from April 2026. The conversation focuses on the immediate operational challenges around day-one Statutory Sick Pay, supply-chain accountability and the creation of the Fair Work Agency, as well as the wider shift toward greater transparency and compliance across the temporary labour market. While the panel highlights the risks and uncertainty that remain as details of the legislation continue to emerge, they also emphasise the opportunity for recruitment businesses to strengthen client relationships, demonstrate expertise and differentiate themselves through compliant and transparent supply chains. The panel explores: • Why the Employment Rights Act will be implemented in stages and why many details are still being shaped through consultation • The practical implications of day-one Statutory Sick Pay for recruitment businesses and labour supply chains • How agencies should prepare operationally for increased eligibility and potential cost impacts • Why supply-chain accountability is becoming a central theme of labour market regulation • The role of the new Fair Work Agency in enforcing labour market standards • Why stronger compliance and transparency could become a commercial advantage for recruiters Despite a challenging regulatory landscape, the discussion concludes that recruitment businesses that invest in compliance, transparency and stronger client partnerships will be well positioned to adapt and succeed. Guests: • Paul Chamberlain, Partner, JMW Solicitors • David Johnson, Head of Legal, PayStream • Lewis Gosling, Head of Tech Ops, Liquid Friday

    42 min
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About

A regular podcast featuring the leading thinkers from across the recruitment and business world, in conversation with REC Chief Executive Neil Carberry. *The views expressed by guests on the REC's Talking Recruitment podcast are not those of the REC and reflect the individual's personal opinions.

Information

  • Creator
    Recruitment & Employment Confederation
  • Years Active
    2015 - 2026
  • Episodes
    197
  • Rating
    Clean
  • Copyright
    © All rights reserved
  • Show Website
    Talking Recruitment

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