The Associated

CLTPR Association Management

The Associated – The go-to podcast for apartment associations! The world of apartment associations is changing—fast. What used to work is starting to crumble, and we’re here to talk about it. Welcome to The Associated, where we take you behind the scenes of association management, legal updates, public policy, event planning, and all things multifamily. Join your hosts, Bryan Holladay and Todd Whitlow, two industry pros with boots-on-the-ground experience at the local, state, and national levels. We’re diving deep into what’s working, what’s not, and what needs to change—no sugarcoating, just real talk. Expect bold discussions, expert guests, and insights that will help you navigate this ever-evolving industry. If you’re in the apartment association community and have ever asked yourself, "Why are we still doing it this way?"—this podcast is for you. Let’s rethink association management together. New episodes drop monthly—subscribe now so you don’t miss out! Follow us on social media (links in show notes) and send us your questions, topic ideas, or guest suggestions! Presented by CLTPR Association Management.

Episodes

  1. Building an Association People Want to Be A Part Of - Patrick McCloud, CEO, VAMA

    JAN 20

    Building an Association People Want to Be A Part Of - Patrick McCloud, CEO, VAMA

    In his first-ever podcast appearance, Patrick McCloud joins The Associated to reflect on 25 years of leadership at the Virginia Apartment Management Association (VAMA) and the people-first philosophy that’s shaped it all. From the unique formation of VAMA through the merging of local affiliates, to Patrick’s personable approach with members, this conversation is packed with insight on what it really takes to build an association people want to be a part of. Patrick shares: Why personal connection drives engagement.Why fun plus business is a winning formula.Why great leadership often means letting others think it was their idea. Add in career development, member experience, and a surprise karaoke story involving bongos, and you’ve got a great episode. Guest Bio: Patrick McCloud is native of Virginia. He spent most of his life growing up in the Richmond area. Upon completion of high school he enrolled in and attended Bridgewater College in Harrisonburg, VA where in 1993 he graduated with a Bachelor of Science Degree in Political Science. After that he did what many college grads with political aspirations do, he went to Washington. Patrick spent the spring and summer of 1994 interning with the Clinton administration in the White House Office of Legislative Affairs. Upon completing his term there Patrick was hired by The State Affairs Company, a public relations, government affairs firm based in Arlington, VA. During his 6 years with the firm, Patrick spent a considerable amount of his time uncovering the political involvement and contribution structure of the American Trial Lawyer Industry. Patrick’s work helped focus national attention on the call for Tort Reform in such publications as the Wall Street Journal. In 2000 Patrick took over the leadership helm of the association as its Chief Executive Officer. In his role Patrick oversees all administrative and legislative coordination for the Virginia Apartment Management Association. Since his arrival in 2000 Patrick has been a strong supporter of enhanced career development opportunities and professionalism within the multi-family housing industry. His legislative coordination and messaging has lead to passage of numerous pro-industry pieces of legislation. He is considered by many an expert in multi-family public relations and legislative interpretation. Patrick has served as a Board of Directors of the National Apartment Association (NAA) and the NAA Education Institute (NAAEI). He is past chair of NAA’s Association Executive’s Council, a member of the NAA Budget and Finance committee, former chair of the NAAEI Program Administration Committee and a NAAEI Faculty member. Connect with Patrick on LinkedIn HERE. CONNECT WITH US! Hit subscribe and get ready for a fresh take on the apartment association world! Bryan Holladay on LinkedIn: a href="https://www.linkedin.com/in/bryan-holladay-10003219" rel="noopener noreferrer"...

    1h 28m
  2. Bridging the Gap with Leaders, Labor, and the Lifestyle of Renting

    12/16/2025

    Bridging the Gap with Leaders, Labor, and the Lifestyle of Renting

    Recorded live in studio during NAA’s Assembly of Delegates (AOD) Conference in Atlanta, this episode brings together The Associated hosts and the powerhouse team behind The Multifamily Hangout for a high-energy, deeply insightful breakdown of what’s really happening in the multifamily industry today. From the shifting landscape of renting, the realities of workforce challenges, and the urgent need for associations to evolve. There’s no fluff, just real talk and some great ideas. Inside the episode: Why renting is becoming a lifestyle of choiceThe hidden battle: building culture across regions and large portfoliosWhy 55% of move-outs trace back to maintenance and why that stat should scare usThe 90% maintenance turnover crisis and how we rebuild the pipelineAssociations’ blind spot: constantly looking backward instead of forwardHow AI and robotics will reshape the industry A packed, energizing episode with powerful takeaways for association executives, onsite teams, leaders, suppliers, and anyone who cares about the future of multifamily. Guest Bio: Adrian Danila embarked on his remarkable property management odyssey back in 2003, as a part-time groundskeeper. For over a decade, since 2007, Adrian has taken the helm of service departments overseeing maintenance operations, capital projects, and renovations for portfolios encompassing up to 32,000 apartment homes. He’s left his mark on the multifamily landscape, collaborating with industry giants such as Greystar, Balfour Beatty Communities, PMG, and Cortland. August 2023 marked a transformative moment in Adrian’s career as he embraced the role of a full-time entrepreneur by founding Multifamily X Consulting Group. With two decades of multifamily expertise under his belt, Adrian is on a mission to empower property management companies and multifamily service providers with strategic insights, elevating their performance and fostering prosperity. Beyond his professional pursuits, Adrian’s passion for networking and mentoring is palpable, as he dedicates himself to helping others ascend the career ladder. As an added testament to his dedication, he hosts the Multifamily Chronicles podcast, a platform for industry wisdom and inspiration. Notably, Adrian holds a law degree from the Romanian-American University in Bucharest, Romania, further enriching his multifaceted background and expertise. Connect with Adrian on LinkedIn HERE. Chris Moreno, also known as “Mr. PropTech”, is an Atlanta-based Entrepreneur, Investor, Advisor, and Podcast Host. With 20+ years focused on Real Estate, Enterprise, Logistics, Development, Climate, and Tech space, Chris has founded, scaled, and invested in multiple companies in the Real Estate space including Luxer One, Drop Locker, Infinite Niches, and On Deck. Chris actively speaks and contributes to discussions focused on the Built World, Development & Climate with the National Apartment Association (NAA), National Multifamily Housing Council (NMHC), Urban Land Institute (ULI), National Association of Hispanic Real Estate Professionals (NAHREP), Hispanic Wealth Project (HWP), and serves on the Board of the Chastain Park Conservancy Chris resides in Atlanta with his wife Carlisle, and their 3 kids. Connect with Chris on LinkedIn a href="https://www.linkedin.com/in/chrismoreno" rel="noopener noreferrer"...

    1h 29m
  3. Career Lattices, Karaoke, and Lessons in Leadership from Kelli Lea, President, NAAEI and Senior RM, Greystar

    10/28/2025

    Career Lattices, Karaoke, and Lessons in Leadership from Kelli Lea, President, NAAEI and Senior RM, Greystar

    This episode of The Associated hits all the right notes: professional, personal, and even musical! Our guest, Kelli Lea, the President of NAAEI and Senior Regional Manager with Greystar, brings over 20 years of multifamily experience and a passion for education, leadership, and giving back to the multifamily industry. We dive into: The evolution from a “career path” to a “career lattice”How volunteering can ignite your leadership journeyA little karaoke fun (because great leaders know how to have a good time!)Kelli's challenge to listeners: There’s someone more nervous than you so jump in anyway. This episode is packed with leadership lessons, association volunteering insights, and even a little karaoke talk you won’t want to miss. Guest Bio: Kelli Lea is a tenured Multifamily leader, with over 20 years experience across a diverse portfolio of assets.  Kelli served as President of the Triangle Apartment Association in 2020 and 2021, and currently serves as President of National Apartment Association's Education Institute.   She is a graduate of TAA, AANC, and NAA’s Leadership Lyceum and holds her CAM designation.   She also holds her NC Broker’s license, is a member of the NAAEI Faculty, and was recognized as one of the Triangle Business Journals’ “40 under 40” class of 2021.  Connect with Kelli on LinkedIn HERE. CONNECT WITH US! Hit subscribe and get ready for a fresh take on the apartment association world!  Bryan Holladay on LinkedIn: www.linkedin.com/in/bryan-holladay-10003219 Todd Whitlow on LinkedIn: www.linkedin.com/in/todd-whitlow-b7800529 CLTPR Management on LinkedIn: www.linkedin.com/company/cltpr-management CLTPR Management Website: www.cltprmanagement.com The Associated Podcast: www.cltprmanagement.com/pod Brownlee, Whitlow, & Praet Website: https://bwpf-law.com

    1h 16m
  4. Advocacy in Action with the National Apartment Association's Policy Pros - Nicole Upano and Jim Wilson

    08/26/2025

    Advocacy in Action with the National Apartment Association's Policy Pros - Nicole Upano and Jim Wilson

    From fee transparency to grassroots victories, this episode of The Associated takes you straight into the heart of National Apartment Association’s advocacy efforts, recorded live from Denver at the RHALS Conference. Our guests, Nicole Upano and Jim Wilson, two leaders driving housing policy and political engagement at the national level, break down what’s happening now and what’s on the horizon. They talk about finding their way into politics, the evolution of NAA’s advocacy, the important relationship with affiliates, and why PAC engagement is more critical than ever. We also dive into: Fee transparency legislation heating upHow PAC money is really spentPolicy opportunities with a new administrationAwards that prove the power of data-driven grassroots campaignsWhat the future looks like for federal housing policy Listeners will walk away with insider knowledge, practical ways to engage, and a deeper appreciation for the work happening to protect and grow the multifamily industry. Guest Bio: As AVP of Housing Policy & Regulatory Affairs at the National Apartment Association (NAA), Nicole Upano works with NAA leadership to set the association’s federal priorities and leads its federal regulatory advocacy. She also serves as NAA’s lead spokesperson on housing policy and manages a team that supports the industry’s advocacy with policy research, analysis and insights. Nicole calls Indiana home, earning a B.A. from Indiana University in Political Science and Studio Art. Connect with Nicole on LinkedIn HERE. Jim is currently NAA's AVP for Political Affairs & Stakeholder Engagement, where he oversees NAA's PAC, grassroots programs and relationships with external stakeholder groups like the National League of Cities and US Conference of Mayors. He was born and raised in Brooklyn NY and attended Georgetown University for undergrad and the University of Pittsburgh for his Masters' and Doctorate. Jim lives in Arlington VA with his wife, 2 children and dog. Connect with Jim on LinkedIn HERE. CONNECT WITH US! Hit subscribe and get ready for a fresh take on the apartment association world!  Bryan Holladay on LinkedIn: www.linkedin.com/in/bryan-holladay-10003219 Todd Whitlow on LinkedIn: www.linkedin.com/in/todd-whitlow-b7800529 CLTPR Management on LinkedIn: www.linkedin.com/company/cltpr-management Brownlee Whitlow & Praet on LinkedIn: https://www.linkedin.com/company/brownleewhitlowpraet CLTPR Management Website: www.cltprmanagement.com The Associated Podcast: a...

    1h 11m
  5. We’re Better Together: Elevating Multifamily Through Connection & Collaboration - Angi Pusateri Downey, National Strategic Account Manager, CORT Furniture Rental

    07/15/2025

    We’re Better Together: Elevating Multifamily Through Connection & Collaboration - Angi Pusateri Downey, National Strategic Account Manager, CORT Furniture Rental

    This episode proves one thing loud and clear: greatness in multifamily isn’t built alone, it’s built together. Our third guest, Angi Pusateri Downey, National Strategic Account Manager with CORT Furniture Rental and a nationally recognized leader in the apartment association space, brings a powerful blend of experience, heart, and strategy to the mic. Tune in as we unpack: How apartment associations can better support suppliers partners.Why now is the time to define your brand and amplify your strengths.What is the NAA National Supplier Council and who should join.How the multifamily industry offers a place for every talent and every voice. If you’ve ever wondered how to plug in, level up, or give back, this episode is your sign to lean in and lead boldly. Guest Bio: Angi Pusateri Downey, a nationally recognized leader in the multifamily housing industry with a career spanning both property management and supplier services. She’s served on numerous state and local apartment association boards and has held national leadership roles, including former Chair of the NAA National Supplier Council and NAA Supplier Lifetime Achievement Award Winner.   Angi’s passion for the industry runs deep—she’s a second-generation pro whose father, Tony Pusateri, was a former Chairman of NAA, Hall of Fame inductee, and founding member of NAAEI. Her husband, Kirk Downey, is also an industry icon, sought after speaker, former Chair of the National Suppliers council and also a recipient of the NAA Supplier Lifetime Achievement Award. But Angi’s tremendous impact stands on its own—she’s a connector, mentor, and strategic voice who brings decades of insight and a passionate legacy of service to everything she does Connect with Angi on LinkedIn HERE. CONNECT WITH US! Hit subscribe and get ready for a fresh take on the apartment association world!  Bryan Holladay on LinkedIn: www.linkedin.com/in/bryan-holladay-10003219 Todd Whitlow on LinkedIn: www.linkedin.com/in/todd-whitlow-b7800529 CLTPR Management on LinkedIn: www.linkedin.com/company/cltpr-management CLTPR Management Website: www.cltprmanagement.com The Associated Podcast: www.cltprmanagement.com/pod

    1h 17m
  6. From Pandemic Pivots to Political Power - The New Blueprint for Apartment Associations - Russ Webb, Executive Director, Bay Area Apartment Association

    06/06/2025

    From Pandemic Pivots to Political Power - The New Blueprint for Apartment Associations - Russ Webb, Executive Director, Bay Area Apartment Association

    We catch up with a craft beer-loving, AI-using Executive Director who knows a thing or two about leading through change. From championing advocacy to launching middle school outreach, he’s doing apartment association things differently—and it’s working. In this episode of The Associated, we talk with the Executive Director of the Bay Area Apartment Association, Russ Webb, who's redefining what association leadership looks like in 2025 and beyond. We dive into: Advocacy and protecting the multifamily industry.Past Presidents still having a role to play.Engaging with students as early as middle school.Pandemic-era pivots that led to record-breaking growth and member engagement.What's outdated in association management and bold ideas to adapt. This conversation is a must listen for anyone ready to challenge the status quo, embrace innovation, and build a stronger, more connected multifamily future. Guest Bio: Russ Webb is a craft beer and M&M's lover from Georgia who loves to travel. He does some speaking, juggling, magic with a black belt in sarcasm. He's also an iPad junkie. A native of Atlanta (okay, technically Mableton, GA), Russ attended the University of Georgia & Georgia State University before embarking on a career in the hospitality business working for an international airline, a cruise line, a travel company and a convention center…not to mention a stint as a professional high diver!  After 9 years in hospitality he made the switch to association management in 1998 and is currently serving as the Executive Director of the Bay Area Apartment Association covering the most beautiful part of Florida.  Russ teaches classes about how to make your mobile device the most productive tool ever and loves blowing people away with fun tips/tricks and amazing apps. Russ also has a passion for customer service & social media, and showing companies how to make the most of their online presence by embracing the opportunity to interact with your customers and prospective customers in a fun way. Russ honestly believes that every day is a GREAT day and his enthusiasm, optimism (and sarcasm) will help you laugh and learn at the same time. Connect with Russ on LinkedIn HERE. CONNECT WITH US! Hit subscribe and get ready for a fresh take on the apartment association world!  Bryan Holladay on LinkedIn: www.linkedin.com/in/bryan-holladay-10003219 Todd Whitlow on LinkedIn: www.linkedin.com/in/todd-whitlow-b7800529 CLTPR Management on LinkedIn: www.linkedin.com/company/cltpr-management CLTPR Management Website: www.cltprmanagement.com The Associated Podcast: www.cltprmanagement.com/pod

    1h 25m
  7. Glitter, Grit & Game-Changers: A Supplier’s Perspective on the Heart of Multifamily - Elizabeth Riley, SVP, The Liberty Group

    05/09/2025

    Glitter, Grit & Game-Changers: A Supplier’s Perspective on the Heart of Multifamily - Elizabeth Riley, SVP, The Liberty Group

    In this episode of The Associated, Bryan Holladay and Todd Whitlow invite their first guest, the amazing Elizabeth Riley, Senior VP at The Liberty Group, and a true powerhouse in the multifamily industry. With over 20 years of experience, she’s seen it all—from onsite operations to strategic supplier partnerships. We dive into: How she transitioned from operator to supplier without missing a beat.Why apartment association involvement isn’t just good for business—it’s vital for the multifamily industry’s future.How supplier relationships have shifted from transactional to real connections.Her weekly glitter-card ritual (yes, really) and how small moments spark big connections.Why all voices matter—no matter your title or tenure.Plus: A rapid-fire lightning round full of fun facts, laughs, and surprising answers like jazz hands. Whether you’re brand new to multifamily or a seasoned pro, this episode will leave you inspired to show up, get involved, and lead with heart. Guest Bio: Elizabeth Riley is the Senior Vice President at The Liberty Group, where she’s spent the last several years supporting teams, building relationships, and helping connect great people to great opportunities. With over 20 years in the multifamily industry, she’s passionate about giving back and staying actively involved with local, state, and national apartment associations. Elizabeth believes in leading with heart, showing up for her team, and finding joy in the work we do every day. Outside of the office, she’s a proud mom, youth sports coach, and someone who’s always cheering others on. Connect with Elizabeth on LinkedIn HERE. CONNECT WITH US! Hit subscribe and get ready for a fresh take on the apartment association world!  Bryan Holladay on LinkedIn: www.linkedin.com/in/bryan-holladay-10003219 Todd Whitlow on LinkedIn: www.linkedin.com/in/todd-whitlow-b7800529 CLTPR Management on LinkedIn: www.linkedin.com/company/cltpr-management CLTPR Management Website: www.cltprmanagement.com The Associated Podcast: www.cltprmanagement.com/pod

    1h 7m

  8. 03/25/2025

    From Barstools to Broadcast: The Birth of The Associated

    What happens when two seasoned apartment association members turn their post-event bar chats into a podcast? The Associated is born!  In this inaugural episode, our two co-hosts, Bryan and Todd, sit down with a guest interviewer, Betsy Cunningham, to share why they’re launching this podcast, what listeners can expect, and why apartment associations are at a turning point. With declining volunteer engagement and old-school methods losing effectiveness, they’re here to dig into what’s next for the multifamily industry and the apartment association world. Expect bold discussions, expert industry guests, and plenty of laughs along the way! Tune in if you’re a member of your local, state, or national apartment association who’s ever asked, “Why are we still doing it this way?” Hit subscribe and get ready for a fresh take on the apartment association world!  CONNECT WITH US! Bryan Holladay on LinkedIn: www.linkedin.com/in/bryan-holladay-10003219 Todd Whitlow on LinkedIn: www.linkedin.com/in/todd-whitlow-b7800529 CLTPR Management on LinkedIn: www.linkedin.com/company/cltpr-management CLTPR Management Website: www.cltprmanagement.com The Associated Podcast: www.cltprmanagement.com/pod

    15 min

  9. 03/25/2025

    Introducing The Associated – Your Inside Scoop on Apartment Associations!

    Welcome to "The Associated"! The go-to podcast for apartment associations and the multifamily industry! Produced by CLTPR Management and hosted by Bryan Holladay and Todd Whitlow, our show is dedicated to exploring all facets of the apartment association world. Whether you’re an association pro, a multifamily operator, or just looking for insider insights, we’ve got you covered. In this monthly podcast, we'll have real talk about what's working, what's not, and what's changing in apartment associations. We'll talk about industry updates, public policy, education, events, and more. Get ready for a mix of multifamily expert guests, bold conversations, and plenty of laughs. If you're ready to shake things up in the apartment association world, hit subscribe on your favorite podcast platform and be the first to hear our new episodes. Connect with us! Bryan Holladay on LinkedIn: www.linkedin.com/in/bryan-holladay-10003219 Todd Whitlow on LinkedIn: www.linkedin.com/in/todd-whitlow-b7800529 CLTPR Management on LinkedIn: www.linkedin.com/company/cltpr-management CLTPR Management Website: www.cltprmanagement.com The Associated Podcast: www.cltprmanagement.com/pod

    2 min

Trailer

Ratings & Reviews

5
out of 5
8 Ratings

About

The Associated – The go-to podcast for apartment associations! The world of apartment associations is changing—fast. What used to work is starting to crumble, and we’re here to talk about it. Welcome to The Associated, where we take you behind the scenes of association management, legal updates, public policy, event planning, and all things multifamily. Join your hosts, Bryan Holladay and Todd Whitlow, two industry pros with boots-on-the-ground experience at the local, state, and national levels. We’re diving deep into what’s working, what’s not, and what needs to change—no sugarcoating, just real talk. Expect bold discussions, expert guests, and insights that will help you navigate this ever-evolving industry. If you’re in the apartment association community and have ever asked yourself, "Why are we still doing it this way?"—this podcast is for you. Let’s rethink association management together. New episodes drop monthly—subscribe now so you don’t miss out! Follow us on social media (links in show notes) and send us your questions, topic ideas, or guest suggestions! Presented by CLTPR Association Management.

Information

  • Creator
    CLTPR Association Management
  • Years Active
    2025 - 2026
  • Episodes
    9
  • Rating
    Clean
  • Copyright
    © Copyright 2026 CLTPR Association Management
  • Show Website
    The Associated