The Beat

HLTH

4.9 (11)
Medicine
Updated Biweekly

The Beat, powered by HLTH, is a weekly interview series dedicated to paving a better path forward for the future of health. Each week a variety of hosts bring you authentic conversations with prominent thought leaders. Through these interviews with people at the forefront of change in healthcare, we hope to spark new ideas and encourage new collaborations among listeners.

7h ago

How Rollstack is Transforming Value-Based Care Reporting with CEO Nabil Jallouli

Healthcare organizations have more data than ever before, but turning that data into actionable insights remains one of the industry's biggest challenges. In this episode of The Beat AI in Healthcare Podcast, host Sandy Vance sits down with Nabil Jallouli, CEO and co-founder of Rollstack, to discuss how AI-powered reporting is helping healthcare organizations simplify value-based care reporting, improve decision-making, and scale personalized reporting without overwhelming their teams. Nabil shares why dashboards alone are no longer enough, why executives need trusted narratives instead of raw data, and how healthcare organizations can automate reporting while maintaining governance, security, and accuracy. Whether you work in healthcare leadership, data analytics, customer success, value-based care, or digital transformation, this conversation offers practical insights into using AI responsibly to improve reporting and business outcomes. In this episode, they talk about: Why value-based care requires an entirely different approach to healthcare reporting The hidden "last mile" problem between business intelligence dashboards and executive decision-making Why healthcare organizations struggle with manual reporting despite major investments in analytics platforms How AI can automate repetitive reporting while keeping humans focused on strategy and relationships The importance of governance and trusted data in healthcare AI Why executives rarely spend more than a few seconds reviewing dashboards How personalized reporting improves payer, provider, and customer relationships The role of automation in scaling reporting across hundreds of healthcare partners Measuring ROI from AI reporting solutions and why reporting automation often delivers significant business value Why healthy skepticism around AI is actually helping healthcare adopt better long-term solutions How Rollstack protects sensitive healthcare data with enterprise-grade security and zero data retention policies What healthcare leaders should prioritize as AI adoption continues to accelerate A Little About Nabil: Nabil Jallouli is the co-founder and CEO of Rollstack, an enterprise platform helping companies like SoFi, Zillow, and Whirlpool automate their data-driven presentations and documents. Rollstack leverages deep integrations with leading business intelligence tools (Tableau, Power BI, Looker, and others) and AI to streamline reporting processes, including business reviews, EHR and HCP reporting, financial reporting, and client presentations. By eliminating manual copy-paste, reducing errors, and ensuring accuracy, Rollstack enables organizations to operate more efficiently and focus on decision-making rather than document preparation. The company is backed by Y Combinator and Insight Partners and is fully SOC 2 Type II and HIPAA compliant, meeting the highest standards of security and data protection for enterprise and healthcare customers. Before founding Rollstack, Nabil built his career leading data analytics and revenue strategy teams at Pinterest, Deel, and Groupon. Across these experiences, he observed a common problem: highly skilled professionals spending countless hours preparing slides and reports instead of focusing on high-value work and strategy. This recurring pain point ultimately inspired the creation of Rollstack. Nabil holds a Master of Engineering and dual Bachelor’s degrees in Mathematics, Physics, and Computer Science from École Centrale Paris.
1d ago

How FHIRplace Is Testing Interoperability at Real-World Scale

In this episode, host Sandy Vance chats with Timothy Bennett, the Director of Strategic Healthcare Initiatives at Drummond Group, LLC, for his second appearance on the show. With nearly 20 years at Drummond and deep roots in ONC certification testing dating back to 2010, Tim brings a rare long-view perspective to one of the most important questions facing healthcare interoperability today: how do you actually test whether FHIR works at scale in the real world, not just in a proof-of-concept connectathon? This episode introduces FHIRplace, Drummond's new community-driven testing ecosystem, and digs into why business process rules, not just technical standards, are the real challenge standing between FHIR's promise and its production reality. In this episode, they talk about: FHIRplace brings together providers, payers, technology vendors, and intermediaries to test FHIR implementations at real-world scale Testing conformance to a standard is not the same as proving true interoperability between systems Business process rules, like what documentation a health plan requires for prior authorization, sit outside the technical standards but are critical to real-world success Intermediaries are central to FHIRplace's testing model because point-to-point FHIR exchange is not feasible across millions of providers and thousands of health plans FHIRplace captures raw transaction data flowing through intermediaries to evaluate real-world interoperability issues, not just lab conditions HIPAA currently requires X12 for prior authorization, meaning a full replacement by FHIR will take years and likely result in a long-term hybrid approach FHIRplace plans to integrate with conformance tools like Inferno so members can get interoperability testing and standards validation in one place Drummond intends FHIRplace to be a 20-year testing ecosystem, not a short-term solution built around a single regulatory deadline A Little About Timothy: Timothy Bennett serves as Drummond’s Director of Strategic Healthcare Initiatives and leads the development of new testing and certification programs to benefit the national healthcare interoperability strategy. As the former director of the firm’s ONC Accredited Test Lab (ATL), he has been involved in testing electronic health records (EHR) systems since the ONC program's inception in September 2010 and has additionally served as the test lab’s lead technical adviser. Prior to healthcare compliance testing, Timothy facilitated numerous interoperability test programs, specifically the design of secure and private exchange of documents and information using internet and security standards. With a degree in nuclear engineering from the Georgia Institute of Technology, he has been instrumental in developing, architecting, and testing software systems for more than 30 years. Timothy is a governing board member of Shift, a task force of industry stakeholders working through the barriers of equitable interoperability by addressing the obstacles of privatized patient health data exchange. He is actively developing testing and certification protocols for the Fast Healthcare Interoperability Resources (FHIR) standard in order to provide the market with comprehensive FHIR certification across the healthcare ecosystem. He also actively collaborates with industry leaders in the areas of testing and certifying healthcare compliance of pediatrics, patient safety and usability, FHIR and public health. Finally, Timothy was the principal author of the OASIS AS4 standard, a profile of the ebXML Messaging Services v3.0 specification for secure and private exchange of data using web services.
Jul 2

How Plaud Helps Clinicians Reduce Documentation Burden, One Conversation at a Time

Introduction: In this episode of the AI at ViVE series on The Beat Podcast, host Sandy Vance sits down with Rachel Chen, Senior Director of Engineering at Plaud, to discuss how Plaud’s wearable AI note-taking technology helps clinicians reduce documentation burden and stay focused on patient conversations. Rachel also shares how Plaud is scaling its voice intelligence platform for professional and enterprise use cases, including healthcare. From a real-world story about an orthopedic surgeon bridging communication gaps with patients and families to Plaud’s approach to privacy, security, and workflow integration, this episode offers a grounded look at what responsible AI documentation support can look like in clinical settings. In this episode, they talk about: · Clinicians can spend around two hours a day on documentation, adding up to nearly 500 hours a year · How Plaud’s wearable AI note-taking devices help professionals capture conversations and turn them into structured, actionable information · How NotePin S supports mobile, in-person, hands-free professional settings · Plaud features such as medical vocabulary support, speaker differentiation, and SOAP note templates · Plaud’s approach to privacy and security, including encryption, user control, and a zero-training policy for user data · How Plaud positions itself as a platform and workflow partner, not just another documentation tool · A healthcare user story about an orthopedic surgeon using Plaud to help bridge communication gaps with patients and families · Plaud’s vision to become a trusted AI work companion for 50 million professionals worldwide by 2030 · Why permission, transparency, and intentional data handling are essential when capturing sensitive professional conversations A Little About Rachel: Rachel Chen is a technology leader with extensive experience building and scaling consumer and enterprise platforms across fintech, health tech, and e-commerce. She has held engineering leadership roles at GEICO, Ōura, Amazon, and Prudential, and began her career at Yahoo. At Plaud, Rachel leads engineering initiatives to deliver enterprise-ready, AI-powered products, including collaboration tools, device management, and scalable platform services. She is passionate about building strong engineering cultures grounded in ownership, accountability, and continuous improvement.
Jun 15

How CGI Is Helping Federal Health Agencies Get AI-Ready

In this episode, host Sandy Vance chats with Brad Schoffstall, Vice President of Health and Compliance Programs at CGI, and Dr. James Peake, Senior Vice President and former Secretary of Veterans Affairs and Army Surgeon General. They have a wide-ranging and practical conversation about what it actually takes to modernize data infrastructure at federal health agencies. With Brad's 35 years at CGI and Dr. Peake's 16 years, this is a conversation grounded in hard-won experience rather than theory. Today’s conversation is a refreshingly honest and deeply practical perspective for anyone working at the intersection of government, healthcare, and AI. In this episode, they talk about: Federal health agencies are running some of the largest healthcare operations in the world, with the VA equivalent in size to a Fortune 5 company Data silos created by contract-by-contract procurement are the primary barrier to AI-ready infrastructure at federal agencies Federated data platforms allow data to stay in its own repositories while being discoverable, mappable, and usable across the organization Policy is often the biggest obstacle to data sharing, and changing it requires executive-level support and shared governance Technology is the third most important factor in transformation; policy and business understanding come first and second CGI improved NHS Spine performance tenfold while reducing infrastructure to a tenth of its original size, saving a million euros in annual expenses Improper payments across federal health programs run into billions of dollars annually and represent one of the highest-impact areas for AI-driven improvement AI for AI's sake is not the answer; start with the business problem and work backward to the data strategy Start small with two or three systems, demonstrate value, and build from there rather than attempting a massive all-at-once implementation A Little About Brad and James: Brad Schoffstall has wide-ranging experience, deep knowledge, and skills in information technology. He has led multiple digital transformation efforts. He has 37 years of experience with a diverse set of architectures, operating systems, languages, and technologies. His experience includes enterprise architecture, cloud migration, and hands-on development. He also has significant experience in business development and project management. He has implemented large, complex systems on platforms ranging from mainframes to Microservices. He has successfully performed many solution architecture and SDLC engagements that include characteristics like high-volume processing, DevOps, and automation. He demonstrates expertise in multiple service-based secure architectures utilizing multiple application and enterprise solution sets, e.g., Data Driven, Microservices, Cloud, etc. Dr. James Peake is an American politician and former lieutenant general who served as the sixth Secretary of Veterans Affairs from 2007 to 2009. In 2004, he retired from a 38-year United States Army career, having served as the 40th Surgeon General of the United States Army. After retiring from the Army, Peake served as Executive Vice President and Chief Operating Officer of Project Hope,[4][5] a non-profit international health foundation operating in more than 30 countries. While at Project HOPE, he helped to orchestrate the use of civilian volunteers aboard the Navy Hospital Ship Mercy as it responded to the tsunami disaster in Indonesia and also as part of the Hurricane Katrina response aboard the Hospital Ship Comfort. Just before he was nominated Secretary of Veterans Affairs, Peake served as Chief Medical Officer and Chief Executive Officer for QTC, one of the largest private providers of government-outsourced occupational health and disability examination services in the nation.
Jun 10

Trust, Verify, Repeat: Securing Healthcare in the Age of AI Voices

For years, healthcare organizations focused on securing digital channels while treating phone calls as a trusted service channel. That assumption no longer holds true. In this episode, Sandy sits with Jason Barr, the Vice President of Strategic Sales for Healthcare at Pindrop, who explains how AI-powered voice cloning, deepfakes, and synthetic identities are transforming the cybersecurity landscape. Jason shares how healthcare organizations can defend against AI-driven fraud, verify identity in real time, and protect patients, providers, and employees in a world where even a familiar voice may not be what it seems. In this episode, they talk about: AI has transformed the phone from a trusted service channel into a rapidly growing cybersecurity threat vector for healthcare organizations. Cybercriminals can now use AI-powered tools to launch thousands of voice-based attacks per day, dramatically increasing the scale and efficiency of fraud attempts. Many attackers use voice channels not for immediate theft, but for reconnaissance, collecting sensitive information that can later be used to target providers, payers, and patients. Traditional identity verification methods such as knowledge-based questions and one-time passcodes are becoming increasingly vulnerable to modern fraud tactics. Continuous identity verification is emerging as a new security model that validates users throughout an interaction rather than only at the point of authentication. Pindrop analyzes thousands of signals during voice interactions to determine whether a caller is who they claim to be, whether they pose a risk, and whether they are even human. Healthcare organizations are facing a growing challenge in distinguishing between legitimate automation and malicious AI-powered bots. Deepfake technology is now sophisticated enough to mimic both voices and video, creating new risks across hiring, workforce management, and patient-facing operations. Help desks and support centers remain attractive targets because attackers often use social engineering tactics to pressure employees into resetting credentials. Voice-based security solutions can reduce fraud while simultaneously improving operational efficiency and the customer experience. One healthcare organization achieved a 90% reduction in fraud after implementing voice authentication and risk detection technology. Healthcare leaders must begin evaluating voice security as part of their broader cybersecurity strategy, as AI-enabled attacks continue to grow at an unprecedented pace. A Little About Jason: As a West Point graduate and former U.S. Army Officer, Jason brings the operational rigor, discipline, and leadership foundation of combat-tested command into the boardroom and the GTM arena. He thrives where GTM transformation is mission-critical: aligning strategy to investor outcomes, building high-performing teams, and delivering predictable growth.
Jun 8

How Digital Driver's Licenses Are About to Transform Healthcare Identity Verification

In this episode of the AI at ViVE series on The Beat Podcast, host Sandy Vance welcomes back Peter Horadan, CEO of Vouched, for a fascinating and forward-looking conversation about one of the most consequential shifts happening in digital identity right now. Digital driver's licenses are no longer a curiosity at TSA checkpoints. They are becoming a global standard, and healthcare is one of the industries that stands to benefit most. From eliminating duplicate patient records to defending against deepfake fraud to solving the emerging challenge of AI agent identity verification, Peter lays out a clear and compelling vision for what healthcare identity infrastructure needs to look like in the very near future. If you work in telehealth, healthcare IT, compliance, or patient access, this episode will make you think very differently about something most organizations have never considered a strategic priority. It is believed that about 7% of people in the United States have a digital driver's license today, with estimates reaching 30% adoption by the end of this year and 50% by the end of 2027. If you aren’t having conversations for this shift, learn why it matters and how to incorporate it into your patient intake. In this episode, they talk about: Seven US states are currently issuing digital driver's licenses, and over 30 have announced plans to do so California has already issued over two million digital driver's licenses, and the EU mandates adoption across all 27 member nations by the end of this year Digital IDs live in a secure chip on your phone, cannot be copied or forged, and require a live biometric to use Between 5 and 15% of electronic health records either have duplicate records for the same patient or multiple patients sharing one record, and strong identity verification at intake is the fix Vouched dramatically reduces patient drop-off rates at the identity verification step, as evidenced by MyStart Health's 40% net business impact Digital IDs actually enhance privacy because they allow users to share only the specific attributes needed, like confirming age without revealing anything else AI agents are already showing up in healthcare workflows, and healthcare organizations need to think now about how to verify that an agent is trustworthy, authorized by a real patient, and actually who it claims to be Vouched released the MCP-I specification a year ago as an open standard for AI agent identity verification, now adopted by the Decentralized Identity Foundation and expanded under the name KYA-OS By the end of 2026, Vouched predicts 40 to 50% of US adults will have a digital driver's license A Little About Peter: Peter Horadan is the CEO of Vouched, the AI identity verification platform that’s transforming how leading Healthcare and Financial Services companies onboard and verify people—instantly and securely. Throughout his career, Peter has led the charge in replacing slow, manual workflows with scalable, automated systems that unlock efficiency, reduce costs, and create measurable impact. From digitizing expense reporting at Concur to streamlining sales tax compliance at Avalara, Peter has helped modernize core business processes across industries. His leadership reflects a deep understanding of how automation can drive growth, compliance, and customer experience at scale. Peter has also held leadership positions at Alavara, Scout Analytics, Microsoft, Corillian, and BEA Systems.
May 27

Security vs. Convenience: Can Healthcare Have Both?

Workforce security in healthcare is no longer just about compliance—it’s about creating a seamless, secure digital experience for employees and patients. In this episode, host Sandy Vance chats with Chandramouli Dorai, Chief Evangelist - Cybersecurity Solutions and Digital Signatures at Zoho.com. Today, they will explore how password management, secure browsers, multi-factor authentication (MFA), identity and access management (IAM), and identity verification in document signing all come together to build a zero-trust, future-ready healthcare workforce. Healthcare organizations are under constant pressure to strengthen cybersecurity without slowing down clinicians and staff. In this episode, they talk about: Healthcare organizations face a constant challenge in balancing strong cybersecurity protections with the need for convenience and productivity. Weak and reused passwords remain one of the most common vulnerabilities across organizations, despite years of awareness efforts. The 2024 Change Healthcare cyberattack demonstrated how a single account without multi-factor authentication can lead to massive data breaches and operational disruption. Employees often disable or avoid MFA because they perceive it as adding friction to their daily workflows. Modern authentication strategies must tightly integrate password management, single sign-on, and MFA to reduce friction while improving security. Passwordless authentication methods such as passkeys, Face ID, and Touch ID are helping organizations improve both security and user experience. Organizations adopting passwordless authentication are seeing measurable reductions in login time and increased user adoption. Identity and access management platforms can enforce role-based and time-based access controls to reduce unnecessary exposure to sensitive systems. AI-powered behavioral analytics can detect suspicious login activity and help organizations respond more quickly to threats. Secure onboarding and offboarding processes are critical for protecting healthcare data and preventing unauthorized access. Many healthcare organizations still operate in complex legacy environments, making interoperability and integration essential for workforce security solutions. CIOs should approach AI adoption strategically by first understanding their current environment, educating users, and implementing changes in phases. A Little About Mouli: Chandramouli Dorai (Mouli) is the chief evangelist for cybersecurity solutions and digital signatures at Zoho Corporation. Mouli brings over 12 years of experience leading marketing and product strategy at Zoho. He carries an active interest in topics like workforce productivity, security, trust, and compliance, often sharing his thoughts and expertise on social media platforms like X and LinkedIn. “The greatest example is the 2024 Change Healthcare breach, which happened because of one compromised account. That one account lacked multi-factor authentication, which was a loose end, and the attacker was able to get into the network and get away with millions of confidential records. The major problem is the trade-off between security and convenience.”
May 13

Rethinking Network Defense in Healthcare

Cybersecurity in healthcare isn’t just about keeping attackers out anymore. It’s about what happens after they get in. In this episode, Chris Boehm, Field CTO of Zero Networks, breaks down how organizations can move toward “Zero Trust” without disrupting clinical operations. From legacy systems and third-party access to the growing risks of AI, Chris shares how visibility, identity-based segmentation, and smarter automation are helping healthcare organizations stay secure while keeping care moving. As healthcare organizations struggle to secure complex environments and protect sensitive patient data, it’s time to prioritize resilience over reactive strategies. Learn how healthcare teams can proactively reduce attack surfaces and build self-defending networks that keep critical operations running – even during active cyber incidents. In this episode, they talk about: Traditional perimeter-based security is no longer enough to protect healthcare organizations from modern cyber threats. The industry is shifting from a focus on preventing breaches to a focus on containing them once they occur. “Zero Trust” in practice means continuously verifying identity and controlling access rather than assuming anyone inside the network is safe. Identity-based segmentation plays a critical role in reducing risk without disrupting day-to-day workflows. Healthcare organizations face a unique challenge in balancing strong security measures with the need to maintain seamless clinical operations. Most organizations achieve partial network segmentation, which leaves gaps that attackers can exploit. Solutions like those from Zero Networks enable full segmentation while still allowing normal business and clinical activities to continue. AI tools introduce new risks by potentially accessing more data than intended, especially without proper oversight. A lack of visibility into network activity remains one of the biggest gaps in modern cybersecurity strategies. Organizations must begin preparing now for upcoming regulatory changes, including evolving HIPAA requirements. Real-world challenges such as workforce turnover and limited IT resources make implementing and maintaining security even more complex. A Little About Chris: Chris is the Field Chief Technology Officer at Zero Networks, leading security strategy and revenue alignment globally. He drives enterprise growth by connecting customer realities to product, go-to-market, and executive decision-making across complex, high-value enterprise pursuits. Specialize in Zero Trust architecture, identity-based microsegmentation, and lateral movement prevention—helping organizations reduce risk while enabling scale and operational resilience. He’s also held leadership roles at SentinelOne during its post-IPO growth to ~$800M ARR and at Microsoft, contributing to the early adoption and enterprise scaling of security platforms such as Azure Sentinel. Not to mention, Chris has advised CISOs and executive teams on security strategy, risk, and transformation—translating complex challenges into measurable business outcomes.

4.9

out of 5

11 Ratings

The Beat, powered by HLTH, is a weekly interview series dedicated to paving a better path forward for the future of health. Each week a variety of hosts bring you authentic conversations with prominent thought leaders. Through these interviews with people at the forefront of change in healthcare, we hope to spark new ideas and encourage new collaborations among listeners.

Creator

HLTH
Years Active

2020 - 2026
Episodes

450
Rating

Clean
Copyright

© 2020 The Beat
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Technology

Technology

Updated Weekly