35 episodes

"The CX Pod" is an interview series featuring best practices and the leading thinkers and doers who are changing the way business gets done. The focus is on the customer experience and how business' need to actively evolve with their customers instead of reacting. It is hosted by TTEC's Jeff Marcoux and Elizabeth Glagowski, editor of the Customer Strategist Journal.

The CX Pod Jeff Marcoux

    • Business
    • 5.0, 4 Ratings

"The CX Pod" is an interview series featuring best practices and the leading thinkers and doers who are changing the way business gets done. The focus is on the customer experience and how business' need to actively evolve with their customers instead of reacting. It is hosted by TTEC's Jeff Marcoux and Elizabeth Glagowski, editor of the Customer Strategist Journal.

Customer Reviews

5.0 out of 5
4 Ratings

4 Ratings

Dhavss ,

My morning podcast

Always great to hear some great CX stuff with my morning coffee. Def recommend

saffronmusic ,

Interesting conversations on important customer topics

Love the mix of experts and practitioners. Not too long, but very engaging.

Ericksoj ,

Great insights on CX

Jeff's got a great sense for what's happening in this ever-evolving space, and he's got some really useful advice on how to navigate.

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