The HighLevel Experience Vit Muller and Andrew Kamide

13 - The VA Hub Pro Way: Elevating Agencies with Skilled Virtual Assistant Welcome to another thrilling episode of the HighLevel Experience Podcast! Today, hosts Andrew Kamide and Vit Muller welcome Joel Keddie and Lawrence Wong, the dynamic founders of VA Hub Pro. Their agency is renowned for providing top-tier GHL experts who help elevate GHL agency owners.
In this episode, Joel and Lawrence offer invaluable insights into the world of virtual assistants. They discuss the innovative solutions VA Hub Pro offers to tackle common challenges faced by agency owners, providing practical tips for enhancing virtual team management and efficiency.
The conversation covers how top-tier virtual assistant support can enhance GHL agency operations, the critical role of VAs in agency growth, and the strategic introduction of an Account Manager role to minimize client churn. It emphasizes the importance of working 'with' clients to foster trust and partnership.
Additionally, the discussion delves into practical aspects of integrating a task management system tailored for GHL agencies, leveraging GHL plugins for efficient coordination between clients and VA teams.
For more information about VA Hub Pro and their services, visit VA Hub Pro's website.
About Joel Keddie and Lawrence WongJoel and Lawrence started their journey together in the agency world over four years ago, gaining invaluable experience working with virtual assistants. Their struggles to find trustworthy and competent help led them to establish VA Hub PRO last year—a VA agency tailored specifically for GoHighLevel agency owners. Their agency provides highly skilled GHL experts capable of handling a wide range of tasks, from automations and workflows to integrations, landing pages, and funnels.
What sets VA Hub PRO apart is its founders' deep understanding of the agency owner's needs, cultivated through their firsthand experiences of the challenges and pitfalls in hiring virtual assistants. Their motto, "working with you, not for you," encapsulates their commitment to aligning the goals of their VAs with those of the business owners they support, ensuring a synergy that drives mutual growth and success.
With their agency, Joel and Lawrence not only deliver exceptional service but also focus on nurturing the overall relationship between business owners and their virtual staff. This approach not only enhances productivity but also fosters a collaborative environment where both parties thrive together.
Special OfferNo Onboarding Fee ($297 Discount) when hiring your next VA from VA Hub Pro. For more information about VA Hub Pro and their services, visit VA Hub Pro's website.
Highlights:Key points we talked about in this pilot episode!
00:00 Introduction to VA Hub Pro: Elevating GHL Agency Owners00:58 The Challenges of Finding Reliable Virtual Assistants02:21 Cultural Differences and Expectations in Hiring VAs06:08 Creating Effective SOPs and Leveraging Technology for Efficiency10:48 Navigating the Growth and Challenges of the VA Industry28:10 Securing Client Accounts and Building Trust with Remote Teams37:05 Diving Deep into HIPAA Compliance and Challenges40:45 Exploring the Complexities of Virtual Assistants (VAs) in Agencies50:50 The Secret Weapon for Agency Growth: Account Managers55:48 Navigating the World of HighLevel and VA Services01:14:24 Wrapping Up: The Importance of Building a Team
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12 - ClickFunnels vs. HighLevel: Chris Lyle Discusses the Landmark Legal Battle This podcast episode features Chris Lyle, an attorney and entrepreneur with a focus on intellectual property and legal technology. Chris shares his journey founding SaaS companies LawHustle and CompFox, and discusses the importance of legal knowledge in the tech industry, including insights into software patents and the ClickFunnels vs. High Level lawsuit.
The episode covers strategies for protecting digital businesses and the significance of IP and data protection, with an emphasis on automation tools and services like High Level for law firms. Chris highlights the need for legal foundations in SaaS ventures and offers advice on compliance through his KickSaaS Legal service.
The conversation also touches upon safeguarding digital assets, preventing unauthorized information sharing, and maintaining work-life balance through efficient legal and business practices.
About Chris LyleChris Lyle is a trailblazer at the intersection of law and technology. Chris is not only a licensed attorney specializing in intellectual property and patent prosecution but also a visionary entrepreneur who founded two innovative SaaS businesses. With LawHustle, he has revolutionized the intake process for law firms, and with CompFox, he has created a state-of-the-art legal research platform. Beyond his contributions to legal tech, Chris is a partner in a California-based law firm and the mastermind behind KickSaaS Legal—a game-changing service providing digital business owners with flat fee, honest legal services. From contract templates to trademark consultations, Chris is dedicated to simplifying legal complexities for his peers in the digital space.
Highlights:Key points we talked about in this pilot episode!
01:34 The Evolution of High Level: A Deep Dive with Chris10:03 The ClickFunnels Lawsuit: Insights and Analysis34:27 Exploring the Future of ClickFunnels and High Level39:11 Exploring the Potential of a High-Level Mastermind39:50 The Power of Collaboration in the High-Level Community41:07 The Impact of Legal Challenges on Business Strategy42:06 KickSaaS Legal: Revolutionizing Legal Services for SaaS Companies44:49 The Future of Legal Templates and Services53:32 Navigating Intellectual Property and Data Protection
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11 - Beyond Expectations: Elevating Customer Experience In this insightful episode of the HighLevel Experience Podcast, Vit and Andrew take a deep dive into the essence and transformative power of exceptional customer experience. With their rich backgrounds in software development and agency leadership, Vit and Andrew unpack the intricacies of how businesses can leverage customer experience to not only retain clients but also to amplify their brand reputation and boost conversions.
Key Takeaways:
The Importance of Customer Experience: Learn why customer experience should be at the heart of your business strategy and how it influences your brand perception and sales.Personal Touch and Going Above and Beyond: Discover strategies for exceeding customer expectations without overtly advertising your efforts, creating an environment of surprise and delight that fosters loyalty and word-of-mouth promotion.Creating Memorable Experiences Across Industries: Vit and Andrew share real-world examples from the hospitality industry to online software services, illustrating the universal relevance of outstanding customer service.The Role of Feedback and Referrals: Understand the critical role of feedback in refining your services and the natural progression towards earning referrals through positive customer interactions.Leveraging Technology for Enhanced Customer Support: The hosts discuss how tools like chatbots, AI, and well-structured onboarding processes can create seamless, engaging experiences for customers.The Never-Ending Journey of Customer Experience Improvement: Gain insights into the continuous process of enhancing customer service and staying responsive to client needs and preferences.
Episode Highlights:
Vit and Andrew's personal anecdotes and experiences provide a relatable and engaging narrative that brings the concept of customer experience to life.Practical advice for businesses of all sizes on implementing and improving customer experience strategies.An exploration of how technological advancements can assist in personalizing customer interactions and automating aspects of customer support.
Conclusion:
Episode 11 of the HighLevel Experience Podcast is a must-listen for business owners, marketers, and anyone interested in leveraging customer experience as a pivotal growth strategy. Vit and Andrew's discussion is not only informative but also packed with actionable tips and heartfelt advice on making every customer feel valued and understood.
Stay tuned for more episodes where we continue to explore the elements that contribute to a high-level business experience.
Highlights:Key points we talked about in this pilot episode!
00:21 Diving Deep into Customer Experience02:25 The Importance of Going Above and Beyond04:05 Creating Memorable Experiences in Various Industries04:54 Personal Touch: The Key to Customer Loyalty10:16 Systemizing Customer Success for Scalability10:44 The Power of Feedback and Referrals15:03 Enhancing Customer Support with Automation and Personalization18:30 Building a Comprehensive Onboarding Experience26:01 The Never-Ending Journey of Enhancing Customer Experience28:13 Optimizing Customer Support with AI and Automation28:34 Leveraging AI for Enhanced Customer Experience29:23 Effective Use of Automation in Customer Support29:57 Exploring Tools for Customer Feedback and Support31:43 SEO and Website Optimization Strategies36:41 Navigating Compliance and Cookie Consent in Web Development40:51 New Features and Updates in HighLevel42:32...

10 - Revolutionizing Support: Ryan O'Connor on Empowering Agencies with Growthable In this insightful session, we dive deep into the world of digital agency SaaS support with none other than Ryan O'Connor, the visionary founder and CEO of Growthable. Discover how Ryan's innovative platform is transforming the way SaaS agencies leverage go HighLevel, empowering them to excel in the competitive digital landscape.
Key Highlights:Introduction to Ryan O'Connor and Growthable (00:00:06): Learn about Ryan's journey to revolutionizing agency support with his unique platform that offers comprehensive solutions including unlimited support, comprehensive onboarding, live chat, guided tours, and educational content.The Genesis of Growthable (00:05:55): Ryan shares his transition from running an outbound agency to pioneering in the HighLevel support space, driven by a passion for the platform's capabilities and a desire to immerse himself in its ecosystem.Global Talent and Educational Content (00:01:11): Explore Ryan's strategy for tapping into the global talent pool, shifting geographically to harness skilled professionals across different regions, and the surprising role his educational content played in training agencies worldwide.Empowering Agencies with Tailored Support (00:20:24): Ryan discusses how Growthable tailors its support to meet the specific needs of agencies, from those just starting out to established entities managing thousands of sub-accounts.The Impact of Effective Support on Agency Growth (00:40:23): Listen to real success stories of how agencies have leveraged Growthable's support to significantly enhance their growth and efficiency.SaaS Agency Growth: Moving the Needle (00:51:22): Ryan and the hosts delve into strategies that truly move the needle for SaaS businesses, highlighting the importance of niche specialization and the power of being a subject matter expert.The Beef Segment (01:06:40): Dive into the podcast's signature segment where Ryan shares his "beef" with the lack of agency-level workflow builders in HighLevel, sparking a discussion on potential improvements.
Please Upvote:Image as trigger linkWorkflows at the Agency level
About Ryan O'ConnorRyan O'Connor's entrepreneurial journey is marked by his creation of growthable, a company that stands as a testament to his belief in the transformative power of GoHighLevel. Recognizing the challenges agencies face, Ryan set out to offer an unparalleled level of support and resources, tailored specifically to the needs of HighLevel users. His company provides white-label support, onboarding, live chat, guided tours, educational content, and an extensive knowledge base, serving hundreds of agencies across the globe.
Special OfferExclusive Offer for Our Listeners: Ryan has generously provided an exclusive deal for HighLevel Experience listeners. Use the coupon code HLXP at checkout for a 20% discount on Growthable's Pro Plan. Dive into a world where agency support is not just about solving problems but empowering growth.
Highlights:Key points we talked about in this pilot episode!
01:11 Exploring Global Talent and the Impact of Educational Content05:55 Ryan's Journey from Agency Owner to HighLevel Support Pioneer20:24 The Evolution of Agency Support and Onboarding with Growthable31:40 The Scalability and Efficiency of Growthable's Unique...

9 - From HighLevel Plugin to AI Powerhouse: The Story of FormWise "If you want to go fast, go by yourself. But if you want to go far, go with a team." - Shawn Greenway, [00:07:33]
In this insightful episode of the HighLevel Experience Podcast, we welcome two groundbreaking guests, Shawn Greenway and Javi Velazquez. They dive deep into the world of marketing automation and customer engagement through their innovative platform, FormWise. This episode is a must-listen for anyone interested in the intersection of AI, entrepreneurship, and the future of digital marketing.
Featured Guests:Shawn Greenway: Co-founder of FormWise, Shawn brings a wealth of experience in marketing automation and business strategy, driving growth and innovation.Javi Velazquez: As the co-founder and the tech genius behind FormWise, Javi's expertise in AI and software development has been instrumental in bringing their vision to life.
Special Offer:Enjoy an exclusive 40% discount on FormWise's annual plan. This special offer is available for a limited time, so make sure to check it out at https://podcast.highlevelexperience.com/formwise.
Highlights:Key points we talked about in this pilot episode!
00:00 Welcome to the HighLevel Experience Podcast00:41 Introducing Shawn Greenway and Javi Velazquez00:54 Diving Deep into FormWise's Journey and Growth04:45 The Power of a Strong Team: Insights from the Founders07:44 FormWise: Revolutionizing AI Toolkits for Businesses20:55 The Importance of Community and Collaboration in SaaS32:10 The Joy of Collaborative Podcasting32:29 Embracing the Jam Session Vibe33:43 Navigating Personal Dynamics in Collaborations34:06 Introducing 'The Beef' Segment34:20 Exploring HighLevel's Rapid Development and Challenges41:31 Strategies for HighLevel Success and Future Predictions49:38 Leveraging FormWise and ChatHQ for Enhanced Functionality52:57 Final Thoughts and Offers for Listeners
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You can find us on Apple Podcasts, Spotify, and all major platforms. And for more information about the podcast and how to get involved, visit our main website site by clicking here
Thanks for tuning in to our pilot episode. We'll catch you in the next one!
#HighLevelExperiencePodcast #FormWise #AIInnovation #DigitalMarketing #Entrepreneurship #TechnologyPodcast
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More info about this episode:Type: Regular episode (Explicit )Link: https://podcast.highlevelexperience.com/episode/from-highlevel-plugin-to-ai-powerhouse-the-story-of-formwise Authors: Vit Muller...

8 - Unveiling the Future: Quinton Newman on Revolutionizing Business with AI Welcome to a groundbreaking episode of the HighLevel Experience Podcast, where we dive deep into the transformative power of artificial intelligence in the business world. Our guest today, Quinton Newman, the brilliant mind behind Capri AI, shares his insights on how conversational AI is reshaping customer engagement, booking appointments, and revolutionizing customer support.
In This Episode, You’ll Learn About:
The Genesis of Capri AI: Discover the story behind the creation of Capri AI and how Quinton Newman's vision is transforming businesses with AI-driven conversational assistants.The Power of Conversational AI: Quinton discusses the evolution of chatbots, from basic query-response systems to sophisticated AI-driven assistants that understand and anticipate customer needs.Navigating AI Integration: Learn about the challenges businesses face when integrating AI into their operations and how Quinton's DAS community is helping companies navigate these complexities.Future Trends in AI: Quinton shares his predictions for the future of AI in business, including the role of natural language processing, the impact of generative AI, and the evolving landscape of AI technologies.Personal Journey and Insights: Get a glimpse into Quinton's journey from running a dental marketing agency to becoming an AI innovator, along with the challenges and successes he's faced along the way.The Role of Big Tech in AI Development: A discussion on the contributions of companies like Google and IBM in the field of AI and how their work has paved the way for new developments in natural language processing and conversational AI.Building a Business on AI: Insights into the entrepreneurial side of AI, from developing AI solutions to navigating the competitive landscape of tech startups
About Quinton NewmanQuinton Newman, Founder of Capri AI, is a trailblazer in digital marketing and AI innovation, dedicated to leveraging technology for enhancing business operations and customer experiences.
Highlights:Key points we talked about in this pilot episode!
01:25 Diving Deep into AI Conversations02:24 The Evolution of Chatbots and AI04:33 Exploring the Giants of AI Development08:59 The Future of AI: Generative Models and Beyond09:33 Personal Connections and AI Development Insights11:02 The Revolutionary Capri AI Platform12:38 Discussing AI Model Comparisons and Industry Impact29:36 Reflecting on AI Adoption and Future Prospects36:59 The Evolution of Language Models and Google's Missed Opportunity37:33 The Rise of GPT and the Shift in Google's Focus38:52 Google's Strategic Decisions and the Impact of Google Plus39:18 OpenAI's Bold Moves and Google Cloud's Development40:51 Exploring AWS's Role in AI and the Future of Computing Hardware44:21 The Potential of New Chip Technologies and Google's Position46:00 The Geek Out Segment: The Good, The Bad, and The Ugly of AI47:06 High Level's AI and the Future of Conversational AI59:21 Closing Thoughts and Future Directions
You can find us on Apple Podcasts, Spotify, and all major platforms. And for more information about the podcast and how to get involved, visit our main website site by clicking here
Thanks for tuning in to our pilot episode. We'll catch you in the next one!
Love This Podcast?Please rate and review in your favorite app...