The Premium Mindset

Cameron Bawden and Evan Ritchey

Welcome to, "The Premium Mindset." The weekly podcast where homegrown entrepreneurs and business owners, Evan Ritchey and Cameron Bawden share the good, the bad, and ugly of modern entrepreneurship and reveal what really happens behind the scenes of their personal and professional lives. As owners of two of America's fastest growing and most disruptive companies, "Coconut Cleaning" and "Green Mango Pest Control," their experience is both credible and evolving. Stay tuned for more stories, struggles, insight and advice from real entrepreneurs in real time.

  1. 4d ago

    The $1M KPI Mistake Almost Every Entrepreneur Makes

    A KPI you've reported on every single week for years… that's been quietly capping your revenue the entire time. That's exactly what Evan uncovered inside Coconut Cleaning — and it could be worth an extra $1 million a year.In this episode of Premium Mindset, Cameron and Evan take a deep dive into the lifetime value of your existing customer base and the single greatest lever to grow both top line and bottom line: the customers you've already paid to acquire. Evan walks through the moment he realized the team wasn't tracking how many recurring Coconut Club members actually needed service — they were tracking a percentage of a 40% bandwidth cap, a number engineered to spit out the same result every month no matter what. The fix changes everything about how they route vans, set demand, and measure real growth.This is a raw, in-the-weeds look at why data integrity is the only thing that tells you where to act.In this episode, we cover: Why the most profitable dollars come from customers you've already acquired How a "responsible" 40% KPI quietly hid a seven-figure revenue leak The difference between measuring against bandwidth vs. measuring true demand How getting members from 2 services a year to 4 adds $1M in revenue Why demand creation comes first and bandwidth second The new rolling KPI: how many club members you have, churn, and quarterly completion How AI is changing the game for pulling clean, consistent numbers in your business.If you run a service business and think your recurring revenue model is healthy - this episode will show you exactly where to question everything before a hidden metric costs you years.Subscribe to Premium Mindset for weekly conversations on entrepreneurship, leadership, and scaling profitable home service businesses.If you're interested in becoming a Coconut Cleaner franchise owner, visit us at: https://coconutcleaningco.com/franchise/Also check out: https://coconutcleaningco.com/Join the 1% Club: https://www.cameronbawden.com/Check out the previous episode: https://www.youtube.com/watch?v=uArqnoXuZ2cFor more tools, templates & business frameworks,Follow us on social mediaCameron Bawden's Instagram: @cbawdenEvan Ritchey Instagram: @evan.p.ritchey

    26 min
  2. Apr 2

    The $40K Decision That Cost Us $60K a Month | Real Q1 Business Review

    Most business owners finish Q1 and either celebrate or make excuses. The ones who actually scale do something different — they study it.In this episode, Evan breaks down how a single operational blind spot cost Coconut Cleaning $60,000 a month — not because of the market, not because of bad leads, but because of a decision that seemed responsible at the time. Cameron gets equally honest about missing a major growth goal for the 1% Club and exactly what he's restructuring to fix it heading into Q2.This is what a real quarterly business review looks like.In this episode, we cover: How a $40K repair decision quietly turned into a $60K/month revenue leakWhy having enough leads doesn't matter if your operations can't fulfill themWhat real ownership looks like beyond just saying "that's on me"How to identify the metrics that tell you when something is quietly going wrongCameron's honest pivot when a big goal doesn't go as plannedWhy customer experience has to be the foundation of every quarterly goal you setHow to cut what isn't working and double down on what is — before Q2 gets away from youIf you're a business owner heading into Q2 wondering why Q1 didn't go the way you planned — this episode will show you exactly where to look.Subscribe to Premium Mindset for weekly conversations on entrepreneurship, leadership, and scaling profitable home service businesses.If you're interested in becoming a Coconut Cleaner franchise owner, visit us at: https://coconutcleaningco.com/franchise/   Also check out: https://coconutcleaningco.com/    Join the 1% Club: https://www.cameronbawden.com/ Check out the previous episode: https://www.youtube.com/watch?v=RZife0YdQecFor more tools, templates & business frameworks, Follow us on social mediaCameron Bawden's Instagram: @cbawdenEvan Ritchey Instagram: @evan.p.ritchey

    37 min
  3. Mar 26

    You Built a Business… But It Feels Like a Prison

    How do you scale your business without getting stuck working in it forever? It starts by fixing the trap most entrepreneurs don’t even realize they’re in.Most business owners think working harder is the answer — but in reality, their hustle is what’s keeping them stuck.In this episode of Premium Mindset, we break down why so many entrepreneurs build businesses that feel like a job, and what it actually takes to step out of the day-to-day and start scaling.If you’ve ever felt like your business owns you instead of the other way around — this is why.In this episode, we cover:• Why your work ethic can actually hold your business back• The difference between a hustler and a true business owner• How to identify what’s keeping you stuck in your business• The “vacation test” that exposes weak systems• Why most businesses can’t run without the owner• The 9 key areas every business needs to scale and exitIf you’re an entrepreneur, founder, or business owner trying to scale your business, get out of the day-to-day, and build something that actually gives you freedom — this episode will change how you think.Subscribe to Premium Mindset for weekly conversations on entrepreneurship, leadership, productivity, and scaling profitable service businesses.If you're interested in becoming a Coconut Cleaner franchise owner, visit us at: https://coconutcleaningco.com/franchise/   Also check out: https://coconutcleaningco.com/    Join the 1% Club: https://www.cameronbawden.com/ Check out the previous episode: https://www.youtube.com/watch?v=m9KaZdqRpqkFor more tools, templates & business frameworks, Follow us on social mediaCameron Bawden's Instagram: @cbawdenEvan Ritchey Instagram: @evan.p.ritchey

    28 min
  4. Mar 19

    Your Biggest Asset Isn’t Money — It’s This (Most Entrepreneurs Miss It)

    How to scale your business faster? It starts with one skill most entrepreneurs ignore: resourcefulness.Every business owners biggest asset in business isn’t money, intelligence, or connections — it’s your ability to solve problems, think creatively, and figure things out when resources are limited.In this episode of Premium Mindset, we break down how entrepreneurs and business owners can grow, scale, and build more profitable companies by becoming more resourceful.Most business owners hit a ceiling because they treat problems as roadblocks instead of opportunities. The top 1% think differently — they ask: “How can I make this work?”In this episode, we cover:• Why 98% of businesses never break $3M in revenue• How to grow your business without more money• The difference between “I can’t afford it” vs “How can I afford it?”• Real examples of saving $100K+ through better thinking• How to use resourcefulness in sales, hiring, and operations• The mindset shift required to scale your businessIf you’re an entrepreneur, founder, or business owner looking to scale your business, make more money, and build a more efficient company — this episode will change how you think.Subscribe to Premium Mindset for weekly conversations on entrepreneurship, leadership, productivity, and scaling profitable service businesses.If you're interested in becoming a Coconut Cleaner franchise owner, visit us at: https://coconutcleaningco.com/franchise/ Also check out: https://coconutcleaningco.com/ Join the 1% Club: https://www.cameronbawden.com/ Check out the previous episode: https://www.youtube.com/watch?v=7rlaBlvOqJwFor more tools, templates & business frameworks, Follow us on social mediaCameron Bawden's Instagram: @cbawdenEvan Ritchey Instagram: @evan.p.ritchey

    39 min
  5. Mar 12

    The Question Every Business Owner Should Ask Their Team

    If your team is busy all day but the most important work still isn’t getting done, you don’t have a productivity problem. You have a clarity problem. This is real-time insight from founders actively scaling multi-million-dollar service brands.In this episode of Premium Mindset, we break down the ABC Framework of Responsibility — a simple system that helps business owners create clarity, prioritize the right work, and eliminate confusion inside their team. If you’re wondering:• Why do my employees seem busy but nothing important gets finished?• How do I prioritize responsibilities inside my business?• How do I make my team more efficient without micromanaging?• How do great leaders decide what actually matters most?This episode answers it.Whether you run a carpet cleaning company, pest control business, HVAC company, plumbing business, or any local service company, this is a tactical framework for improving team productivity and leadership clarity as your company grows. Subscribe to Premium Mindset for weekly conversations on entrepreneurship, leadership, productivity, and scaling profitable service businesses.If you're interested in becoming a Coconut Cleaner franchise owner, visit us at: https://coconutcleaningco.com/franchise/ Also check out: https://coconutcleaningco.com/ Join the 1% Club: https://www.cameronbawden.com/ Check out the previous episode: https://www.youtube.com/watch?v=aQ4BDQhvaXsFor more tools, templates & business frameworks, Follow us on social mediaCameron Bawden's Instagram: @cbawdenEvan Ritchey Instagram: @evan.p.ritchey

    26 min
5
out of 5
6 Ratings

About

Welcome to, "The Premium Mindset." The weekly podcast where homegrown entrepreneurs and business owners, Evan Ritchey and Cameron Bawden share the good, the bad, and ugly of modern entrepreneurship and reveal what really happens behind the scenes of their personal and professional lives. As owners of two of America's fastest growing and most disruptive companies, "Coconut Cleaning" and "Green Mango Pest Control," their experience is both credible and evolving. Stay tuned for more stories, struggles, insight and advice from real entrepreneurs in real time.

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