97 episodes

The Product Experience features conversations with the product people of the world, focusing on real insights of how to improve your product practice. Part of the Mind the Product network, hosts Lily Smith (ProductTank organiser and Product Consultant) & Randy Silver (Head of Product and product management trainer) "go deep" with the best speakers from ProductTank meetups all over the globe, Mind the Product conferences, and the wider product community.

The Product Experience Mind the Product

    • Business
    • 4.8 • 24 Ratings

The Product Experience features conversations with the product people of the world, focusing on real insights of how to improve your product practice. Part of the Mind the Product network, hosts Lily Smith (ProductTank organiser and Product Consultant) & Randy Silver (Head of Product and product management trainer) "go deep" with the best speakers from ProductTank meetups all over the globe, Mind the Product conferences, and the wider product community.

    Product Research Rules – C. Todd Lombardo & Aras Bilgen on The Product Experience

    Product Research Rules – C. Todd Lombardo & Aras Bilgen on The Product Experience

    It’s been drilled into our heads time and time again – as product people, we know that we are not the customer.  What follows is that we need to get to know our customers, to figure out what their problems are, how they perceive and prioritise them, and how they react to the solutions we might provide. The theory is easy – but how do we do it? That’s the question that Aras Bilgen and C Todd Lombardo cover in their new book, Product Research Rules – and what we chatted to them about in this week’s episode.

    In this episode, sponsored by Amplitude, listen to learn about:



    * Product research

    * Using data effectively from the start

    * The difference between market research, user research, and analytics



    Quote of the Episode

    I think it’s hard to have true unbiased data – I think all data is biased to some degree. So part of it is admitting that and understanding that, and doing your best to identify where the bias might be upfront, and finding ways to mitigate that. 

    (C.Todd Lombardo)

    Related Links



    * Follow C. Todd on Twitter, LinkedIn and his Website

    * Follow Aras on Twitter, LinkedIn and his Website

    * Buy their new book Product Research Rules

    * Understanding data bias (article)

    * Understanding the difference betweeen Market Research Vs User Research (article)



    Get in Touch, Rate Us and More!



    * Visit The Product Experience homepage for more information and more episodes!

    * Know the perfect guest? Great! Suggest them here

    * Chat to us on Twitter or in our dedicated Mind the Product #podcast Slack channel

    * Review us on your podcast app so that we can use your feedback to be better

    * Like our theme music? It’s Hamburg-based Pau, featuring ProductTank Hamburg’s Arne Kittler!



    Our Hosts

    The Product Experience is hosted by Lily Smith and Randy Silver.

    Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Head of Innovation at Go Compare and has spent 13 years in the tech industry working with startups in the SaaS and mobile space.

    • 42 min
    Not Your Typical Product People – Marton Gaspar & Eli Montgomery on The Product Experience

    Not Your Typical Product People – Marton Gaspar & Eli Montgomery on The Product Experience

    Diversity at work comes in many forms, but neurodiversity is one that we don’t discuss as much in the workplace. This week, we’re joined on the podcast by Marton Gaspar and Eli Montgomery, to give us two different points of view on the topic. Marton’s recently been talking publicly about his experiences as an autistic person in product, while Eli leads Cazoo’s Diverse Abilities Employee Resource Group which advocates for disabilities and neurodiversity inclusion in the workplace.

    In this episode, sponsored by Amplitude, listen to learn about:



    * Neurodiversity

    * Inclusivity in the workplace

    * Autism and the Tech Industry



    Quote of the Episode

    Culture fit is the easiest way to discount someone and the people who do that very often cannot define what culture is. But what it boils down to, a lot of the time, is that they think they are Freud, and they see my facial expression or my body language and they mistake it for something else. You cannot apply the same principles for an autistic person because their face, their tone, their body language will not do the same things. (Marton Gaspar)

    Related Links



    * Follow Marton on Twitter, LinkedIn and his website, Product Whisperer

    * Follow Eli on Twitter, LinkedIn and his website, Intentionaut

    * Resource base at Autism.com

    * Forbeson Hiring Autistic Male Coders

    * Acas on Neurodiversity In The Workplace

    * SAP on HCM & Neurodiversity Inclusivity

    * Harvard Business Review on Neurodiversity As A Competitive Advantage



    Get in Touch, Rate Us and More!



    * Visit The Product Experience homepage for more information and more episodes!

    * Know the perfect guest? Great! Suggest them here

    * Chat to us on Twitter or in our dedicated Mind the Product #podcast Slack channel

    * Review us on your podcast app so that we can use your feedback to be better

    * Like our theme music? It’s Hamburg-based Pau, featuring ProductTank Hamburg’s Arne Kittler!



    Our Hosts

    The Product Experience is hosted by Lily Smith and R...

    • 38 min
    The State of the Product – Susana Lopes on The Product Experience

    The State of the Product – Susana Lopes on The Product Experience

    We first saw Onfido’s Susana Lopes talk about how she used the State of the Product presentation to manage stakeholders and drive alignment at London’s Product Camp. She’s since written two great articles on the subject (Tools to Help Product Managers Think Strategically and Commercially Part 1 and Part 2), and she joins us on the podcast to dive further into the topic.

    In this episode, sponsored by Amplitude, listen to learn about:



    * The State of Product presentation

    * Strategic alignment for teams

    * Roadmaps



    Quote of the Episode

    Don’t try to do everything to start with, literally pick one thing… Find your minimal viable state of product before you then invite all of the execs into the room.

    Related Links



    * Follow Susana on Twitter and LinkedIn

    * Susana’s State of Product Slide Deck

    * Porter’s 5 Forces model

    * ‘What is SWOT analysis?’ piece

    * Melissa Perri’s Escaping The Build Trap

    * Marco Iansiti & Karim R. Lakhani’s Competing In The Age Of AI



    Get in Touch, Rate Us and More!



    * Visit The Product Experience homepage for more information and more episodes!

    * Know the perfect guest? Great! Suggest them here

    * Chat to us on Twitter or in our dedicated Mind the Product #podcast Slack channel

    * Review us on your podcast app so that we can use your feedback to be better

    * Like our theme music? It’s Hamburg-based Pau, featuring ProductTank Hamburg’s Arne Kittler!



    Our Hosts

    The Product Experience is hosted by Lily Smith and Randy Silver.

    Lily enjoys working as a consultant product manager with early-stage and growing startups ...

    • 39 min
    Roadmaps Are Dead. Long Live Roadmaps! – Janna Bastow on The Product Experience

    Roadmaps Are Dead. Long Live Roadmaps! – Janna Bastow on The Product Experience

    When you have questions about roadmaps, it pays to talk to someone who has spent way too much of her life thinking about them. Janna Bastow – co-founder of both Mind the Product and ProdPad – has been trying to fix the problems of roadmaps for most of her professional life. She hacked together the first version of ProdPad to solve her own problem, then began selling to other product people to help them do the same.  She joins us on this episode to give advice for anyone ready to break up with their roadmap.

    In this episode, sponsored by Amplitude, listen to learn about:



    * Roadmaps

    * Becoming outcome-driven

    * Whether every product needs a roadmap



    Quote of the Episode

    A roadmap should be something that’s human readable. It should be something that you put in front of somebody and say: “This is where we are now, this is where we think we’re going next, and here’s where we’re going with it later. You can see for yourself what problems we’re trying to tackle, and how we’re thinking of breaking those down – what do you think?”

    Related Links



    * Follow Janna on Twitter and LinkedIn

    * Janna is the co-founder & CEO of ProdPad – follow ProdPad on Twitter, and read more of her posts

    * Troubleshooting Agile – Jeffery Fredrick & Douglas Squirrel’s episode of The Product Experience

    * Killing Zombies – Lisa Long’s episode of  The Product Experience



    Get in Touch, Rate Us and More!



    * Visit The Product Experience homepage for more information and more episodes!

    * Know the perfect guest? Great! Suggest them here

    * Chat to us on Twitter or in our dedicated Mind the Product #podcast Slack channel

    * Review us on your podcast app so that we can use your feedback to be better

    * Like our theme music? It’s Hamburg-based Pau, featuring ProductTank Hamburg’s Arne Kittler!



    Our Hosts

    The Product Experience is hosted by Lily Smith and Randy Silver.

    Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Head of Innovation at Go Compare and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery.

    • 39 min
    Balancing Family Life with a Career in Product Management – Shelly Kalish & Karen Hershenson on The Product Experience

    Balancing Family Life with a Career in Product Management – Shelly Kalish & Karen Hershenson on The Product Experience

    “People are hard.” That’s what Mind the Product co-founder Janna Bastow said in her keynote speech at #mtpcon in 2017. As product managers, we have to deal with demanding, unreasonable people who hold us to unrealistic standards and want everything delivered yesterday – and as a parent, you have to deal with stakeholders and team members in your home as well!

    In this episode, Product Directors Shelly Kalish and Karen Hershenson join us to talk about juggling their careers and families and share some advice on how we can all make the work environment a better one for the parents on our teams.

    In this episode, sponsored by #mtpcon Digital, listen to learn about:



    * The parallels of product management and parenting

    * Working during lockdown

    * Life as a working parent



    Quote of the Episode

    One thing that I’ve learned is to connect more. This toddler-raising course I took recently taught me: ‘Connect before you correct.’ If I can win over in a negotiation with my toddler, then I can basically win over and influence any stakeholder.

    Related Links



    * Follow Karen on Twitter and LinkedIn

    * Follow Shelly on LinkedIn, Instagram and her Website



    Get in Touch, Rate Us and More!



    * Visit The Product Experience homepage for more information and more episodes!

    * Know the perfect guest? Great! Suggest them here

    * Chat to us on Twitter or in our dedicated Mind the Product #podcast Slack channel

    * Review us on your podcast app so that we can use your feedback to be better

    * Like our theme music? It’s Hamburg-based Pau, featuring ProductTank Hamburg’s Arne Kittler!



    Our Hosts

    The Product Experience is hosted by Lily Smith and Randy Silver.

    Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Head of Innovation at Go Compare and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol (which now has 800+ members!) and runs ProductCamp in Bristol and Bath.

    Randy is a product consultant and coach who has been working as an interactive producer and product manager across the US and UK for nearly 20 years. A recovering music journalist and editor, he launched Amazon’s music stores in the US and UK, and has worked across sectors including museums and arts groups, online education,

    • 39 min
    User Research Interviews – Robert Chokr on The Product Experience

    User Research Interviews – Robert Chokr on The Product Experience

    Talking to users is easy. Talking to them in a way that gets you useful information is hard. Using that information in a way that helps align stakeholders and teams on the path to building great products? That’s the hardest of all. Lucky for us, our guest on the podcast this week is Robert Chokr, Lead Product Manager at Careem, who has some great advice on the topic.

    In this episode, sponsored by Amplitude, listen to learn about:



    * User Research

    * Handling bias

    * Dealing with HiPPOs



    Quote of the Episode

    [US] Navy SEAL teams have a saying [for] whenever you start acquiring a new skill, like interviewing customers for example, they say “Embrace the suck.” You will suck at interviewing customers in the beginning if you’re not used to it, but embracing that suck, as the SEALs say, [means that] after the first 5 to 10 times you’re going to fly with it. It’s going to become second nature.

    Related Links



    * Follow Robert on Twitter and LinkedIn

    * Careem

    * Miro

    * ‘How to tap Into the Collective Wisdom of a Team’ article by Robert



    Get in Touch, Rate Us and More!



    * Visit The Product Experience homepage for more information and more episodes!

    * Know the perfect guest? Great! Suggest them here

    * Chat to us on Twitter or in our dedicated Mind the Product #podcast Slack channel

    * Review us on your podcast app so that we can use your feedback to be better

    * Like our theme music? It’s Hamburg-based Pau, featuring ProductTank Hamburg’s Arne Kittler!



    Our Hosts

    The Product Experience is hosted by Lily Smith and Randy Silver.

    Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Head of Innovation at Go Compare and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol (which now has 800+ members!) and runs ProductCamp in Bristol and Bath.

    Randy is a product consultant and coach who has been working as an interactive producer and product manager across the US and UK for nearly 20 years. A recovering music journalist and editor, he launched Amazon’s music stores in the US and UK, and has worked across sectors including museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s,

    • 39 min

Customer Reviews

4.8 out of 5
24 Ratings

24 Ratings

CJThomas6 ,

Awesome show!

Great show for anyone in product development. Love the topics and guests.

LK_Jensen ,

Great Podcast for Aspiring Product Creators!

Great guests with excellent insights to help keep product creators and aspiring product creators alike motived and focused. If this is you, then you need this podcast! Subscribe and learn from other product creators. You’ll be glad you did.

Topical Todd ,

Great knowledge and show!

This podcast has great hosts and great guests, which are all sharing some amazing insight for this industry.

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