This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast

Gerry Scullion
  • 4,5 (15)
  • DESIGN
  • SÉRIE COMPLETA

Welcome to This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast, the global show for designers, innovators, and changemakers who want to create better products, services, and experiences. Hosted by Gerry Scullion, with over 1-million downloads worldwide. Each episode dives into conversations with leading voices in service design, UX design, interaction design, customer experience, and design strategy. Together, we explore the methods, mindsets, and real-world stories that bring human-centered design and design thinking to life. Whether you’re a UX researcher, service design practitioner, product manager, or design leader, you’ll find actionable insights, practical tools, and inspiration to elevate your practice and drive meaningful change. Tune in and join the global human-centered design community — learn how to design with purpose, create inclusive solutions, and shape a more thoughtful future.

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  1. Designing for Equity: Reimagining Food Systems with Lucy Flores

    29 DE JAN.

    Designing for Equity: Reimagining Food Systems with Lucy Flores

    If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd In this episode of This is HCD, Gerry Scullion sits down with Lucy Flores, a seasoned design strategist with a passion for advancing equity in the food system. Together, they explore the complex web of how we grow, distribute, and experience food, diving into the inequities present at every level—from production to consumption. Lucy shares her journey into design and food justice, her innovative approaches to co-designing equitable solutions, and inspiring examples of local and regional food systems driving positive change. This conversation sheds light on the power of design to create meaningful social impact, all with a good dose of humour along the way. Join us as we rethink food systems through a human-centered lens! https://www.linkedin.com/in/lucyrossflores/Creators & Guests Gerry Scullion - Host Serdar Mele - Editor Stef Murphy - Producer Like what we do? Make a Tip.OrLeave a review: https://ratethispodcast.com/hcd Sponsor links 10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing. Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10

    42min
  2. Exploring Identity Through Design with Lesley-Ann Noel

    3 DE FEV.

    Exploring Identity Through Design with Lesley-Ann Noel

    If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd Like what we do? Make a Tip.OrLeave a review: https://ratethispodcast.com/hcd Sponsor links 10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing. Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10 In this engaging conversation, Gerry Scullion speaks with Lesley Anne, a designer and author from Trinidad, about her journey from her Caribbean roots to becoming a global citizen and leader in decolonial design. They explore themes of identity, the impact of post-colonialism on design practices, and the evolution of design education at OCAD University. Lesley shares her insights on the importance of equity in design and the need for critical awareness in addressing colonial legacies within the field. Lesley Ann Noel, PhD - North Carolina State University | LinkedIn Creators & Guests Gerry Scullion - Host Serdar Mele - Editor Stef Murphy - Producer Like what we do? Make a Tip.OrLeave a review: https://ratethispodcast.com/hcd Sponsor links 10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing. Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10

    33min
  3. Designing the Future of Mental Health: Tracy DeLuca on Psychedelics, Creativity, and Innovation

    11 DE FEV.

    Designing the Future of Mental Health: Tracy DeLuca on Psychedelics, Creativity, and Innovation

    If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd In this episode, Tracy DeLuca discusses how design and psychedelics can transform mental health care and education. She shares her journey from advertising to design and highlights how psychedelics, especially microdosing, can enhance creativity and improve mental well-being. Tracy emphasizes the need for innovative financial models to make healthcare more accessible and the importance of reducing stigma around psychedelics. She also touches on the evolving legal and ethical considerations and stresses the role of education in shaping the future of psychedelics in therapeutic settings. LinkedIn - Tracy DeLuca Creators & Guests Gerry Scullion - Host Serdar Mele - Editor Stef Murphy - Producer Like what we do? Make a Tip.OrLeave a review: https://ratethispodcast.com/hcd Sponsor links 10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing. Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10

    43min
  4. Escaping the Screen: Rethinking Work, Attention, and Human Connection with Joff Outlaw and Brad Marshall

    22 DE FEV.

    Escaping the Screen: Rethinking Work, Attention, and Human Connection with Joff Outlaw and Brad Marshall

    If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd In this episode, I sit down with Joff Outlaw and Brad Marshall, co-authors of Busy Idiots, to explore the modern obsession with busyness and the digital distractions that keep us in a perpetual cycle of inefficiency. We dive into why productivity has been hijacked by technology, how workplace cultures reinforce the need to “look busy,” and practical strategies for auditing your digital life. Creators & Guests Gerry Scullion - Host Serdar Mele - Editor Stef Murphy - Producer Like what we do? Make a Tip.OrLeave a review: https://ratethispodcast.com/hcd Sponsor links 10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing. Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10

    43min
  5. The Realities of Design Leadership with Marzia Aricò

    6 DE MAR.

    The Realities of Design Leadership with Marzia Aricò

    If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd In this episode of This is HCD, Gerry Scullion sits down with Marzia Aricò to explore the raw, unfiltered realities of design leadership. From navigating failed ventures and the lessons they bring, to the evolving role of design in organisations, Marzia shares insights from her groundbreaking book, Design Leadership Chronicles. They discuss trust in leadership, why design leaders must stop evangelizing design, and how emerging leaders can position themselves for success. Key takeaways: • Trust is essential—without it, design leadership roles become unsustainable. • Stop selling design—focus on delivering value, not evangelising. • Understand the bigger picture—knowing how value is created in an organisation is key to influencing change. Creators & Guests Gerry Scullion - Host Serdar Mele - Editor Stef Murphy - Producer Like what we do? Make a Tip.OrLeave a review: https://ratethispodcast.com/hcd Sponsor links 10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing. Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10

    43min
  6. The UX Process is Broken – Here’s How to Fix It with Tanuj Shah 🎨

    18 DE MAR.

    The UX Process is Broken – Here’s How to Fix It with Tanuj Shah 🎨

    If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd Join us for an exciting episode as we dive into the world of UX design with Tanuj Shah, the visionary founder of Build UX. 🌟 Learn how this groundbreaking platform is transforming design workflows with automation, collaboration, and integration! 🤖 Explore the challenges of tool overload, the importance of live UX artefacts, and the future of AI in design. Don't miss special discounts and insights for UX professionals! 💡 Creators & Guests Gerry Scullion - Host Serdar Mele - Editor Stef Murphy - Producer Like what we do? Make a Tip.OrLeave a review: https://ratethispodcast.com/hcd Sponsor links 10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing. Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10

    31min
  7. Unlocking the Science of Bravery: Elevate Your Leadership Skills!

    24 DE MAR.

    Unlocking the Science of Bravery: Elevate Your Leadership Skills!

    If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd 🎙 Welcome to our podcast featuring Jill Schulman, a leadership expert and ex-Marine, as we dive deep into the Science of Bravery! Discover how bravery goes beyond fearless acts and learn practical insights to cultivate courage in your workplace. Key Takeaways - Understanding Bravery: It's about taking action despite fears, not about fearlessness. - The Three Pillars: Brave Mindset, Brave Action, and Brave Relationships. - Fostering Psychological Safety: How leaders can empower their teams. - Practical tools and frameworks for personal and professional growth. Creators & Guests Gerry Scullion - Host Serdar Mele - Editor Stef Murphy - Producer Like what we do? Make a Tip.OrLeave a review: https://ratethispodcast.com/hcd Sponsor links 10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing. Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10

    36min
  8. Empathy, Neurodivergence, and Holistic Support: A Conversation with Occupational Therapist Suzanne Hanway

    25 DE MAR.

    Empathy, Neurodivergence, and Holistic Support: A Conversation with Occupational Therapist Suzanne Hanway

    If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better. Leave a review (+ help us grow): https://ratethispodcast.com/hcd Like what we do? Make a Tip.OrLeave a review: https://ratethispodcast.com/hcd Sponsor links 10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing. Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10 We speak with Suzanne Hanway, an occupational therapist from Dublin with 28 years of experience. Suzanne discusses her journey into occupational therapy, the focus on daily life aspects, and the impact on illness, disability, or neurodivergence. The conversation delves into neurodivergence, advocating for a unified term and emphasising acceptance. Suzanne highlights challenges faced by neurodivergent individuals in accessing services and the importance of strong connections between parents, schools, and therapists. The discussion covers the prevalence of neurodivergence, societal understanding shifts, and Suzanne's emphasis on a holistic, body-based approach, including movement breaks. The podcast concludes with Suzanne advocating for tighter policies, standards, and structured training to enhance collaboration in supporting neurodivergent individuals.A really interesting one, particularly for those with an interest or any personal links to neurodiversity. Enjoy! Creators & Guests Gerry Scullion - Host Serdar Mele - Editor Stef Murphy - Producer Like what we do? Make a Tip.OrLeave a review: https://ratethispodcast.com/hcd Sponsor links 10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing. Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10

    45min
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4,5
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Sobre

Welcome to This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast, the global show for designers, innovators, and changemakers who want to create better products, services, and experiences. Hosted by Gerry Scullion, with over 1-million downloads worldwide. Each episode dives into conversations with leading voices in service design, UX design, interaction design, customer experience, and design strategy. Together, we explore the methods, mindsets, and real-world stories that bring human-centered design and design thinking to life. Whether you’re a UX researcher, service design practitioner, product manager, or design leader, you’ll find actionable insights, practical tools, and inspiration to elevate your practice and drive meaningful change. Tune in and join the global human-centered design community — learn how to design with purpose, create inclusive solutions, and shape a more thoughtful future.

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