The Watson Weekly - Your Essential eCommerce Digest

RMW Commerce
The Watson Weekly - Your Essential eCommerce Digest

Join Rick Watson, 20+ year eCommerce veteran and CEO & Founder of RMW Commerce, to hear all the latest in the world of eCommerce — from established players like Amazon and Shopify to the new startups, fresh off their latest round of funding. From Marketplaces to Direct-to-Consumer to Supply Chain to Payments, it’s all here. New episodes every Monday, just in time for your morning commute! Find more great content from Rick on LinkedIn: https://www.linkedin.com/in/ecommercestrategyconsulting/

  1. Shaping the Future: Social Commerce, AI, and Predictions for 2025 with Kelly Goetsch

    JAN 23 · BONUS

    Shaping the Future: Social Commerce, AI, and Predictions for 2025 with Kelly Goetsch

    In the final episode of this special 3-part Watson Weekly series, Rick Watson is joined by Kelly Goetsch, Advisor at Commerce Tools, to discuss what’s next for the world of commerce. Key topics include: The rise of social shopping and platforms like TikTok ShopsHow AI is redefining brand discovery and trustPredictions for retail growth and consumer behavior in 2025The enduring influence of earned media in building connections This episode ties the series together with forward-looking insights and strategies to thrive in an ever-changing e-commerce landscape.

    11 min

  2. JAN 20

    January 20th, 2025: Our 2025 NRF event analysis, recapping the first ever RMW Commerce Five Forces event in New York City

    Today on our show: Our 2025 NRF event analysisRecapping the first ever RMW Commerce Five Forces event in New York City And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today’s episode is sponsored by Mirakl. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

    11 min
  3. Modernizing B2B Commerce: Overcoming the Bob Problem with Kelly Goetsch

    JAN 16 · BONUS

    Modernizing B2B Commerce: Overcoming the Bob Problem with Kelly Goetsch

    In Part 2 of this special Watson Weekly series, Rick Watson and Kelly Goetsch dive deep into the complexities of B2B commerce. They discuss: The generational shift reshaping the industryChallenges like the "Bob Problem" and outdated practicesThe role of composable commerce in streamlining processesHow solutions like Commerce Tools Foundry are enabling businesses to innovate Explore how B2B is evolving to meet modern demands while navigating its unique challenges. Don’t miss this insightful conversation that bridges tradition and innovation. Stay tuned for the final episode in this series, rolling out next week!

    19 min

  4. JAN 13

    January 13th, 2025: Shopify 2025: The Entrepreneur, the Rulemaker and the Bridge-Builder, Mastercard Holiday numbers show roses for eCommerce, Is 2025 the year of the niche down? And Amazon still the king of warehouse growth

    Today on our show: Shopify 2025: The Entrepreneur, the Rulemaker and the Bridge-BuilderMastercard Holiday numbers show roses for eCommerceIs 2025 the year of the niche down?Amazon still the king of warehouse growth And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today’s episode is sponsored by Mirakl. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

    14 min

  5. JAN 6 · BONUS

    Breaking Barriers in E-commerce and Healthcare with Kelly Goetsch

    In this special episode of Watson Weekly, Rick Watson is joined by Kelly Goetsch, a Commercetools Advisor and industry thought leader. Kelly shares his unique insights into the evolving landscape of e-commerce, focusing on the intersection of technology and healthcare. Together, they explore key topics like consumer behavior trends, the growing role of composable commerce, and the untapped opportunities in health tech. From tackling HIPAA compliance to redefining retail experiences, this episode dives deep into the transformative potential of technology across industries. Don’t miss this engaging discussion packed with expertise and forward-thinking strategies. About Kelly - Kelly Goetsch is a commercetools Advisor. Until January 2025, Kelly was the company’s Chief Strategy Officer, and prior to that, he served as the Chief Product Officer at commercetools for nearly six years. Goetsch is an industry thought-leader who champions the MACH (Microservices, API, Cloud-Native, and Headless) movement, and co-founded the MACH Alliance, a group of 100+ independent, future-thinking tech companies dedicated to advocating for open, best-of-breed technology ecosystems. Prior to commercetools, Goetsch held senior-level product development and go-to-market responsibilities at Oracle and held the role of Senior Architect ATG (acquired by Oracle), where he was instrumental to 31 large-scale ATG implementationsHe is the author of four books - GraphQL for Modern Commerce (O'Reilly, 2020), APIs for Modern Commerce (O'Reilly, 2017), Microservices for Modern Commerce (O'Reilly, 2016) and E-Commerce in the Cloud (O'Reilly, 2014). He holds three patents, including one key to distributed computing.

    28 min

  6. 12/23/2024

    December 23rd, 2024: Amazon building 25% of all warehouses, UPS hiking SurePost rates by 10%, Lowes develops a new marketplace, and Quickbooks partners with Amazon Marketplace Seller Central

    Today on our show: Amazon building 25% of all warehousesUPS hiking SurePost rates by 10%Lowes develops a new marketplaceQuickbooks partners with Amazon Marketplace Seller Central And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today’s episode is sponsored by Mirakl. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

    13 min

  7. 12/16/2024

    December 16th, 2024: Shopify releases a boring update, was Amazon haul launched sooner as political strategy? What is the potential impact of tariffs on eCommerce? And why use an outside consultant to help you solve a problem?

    Today on our show: Shopify releases a boring updateWas Amazon haul launched sooner as political strategy?What is the potential impact of tariffs on eCommerce?Why use an outside consultant to help you solve a problem? And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today’s episode is sponsored by Mirakl. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

    18 min

  8. 12/09/2024

    December 9th, 2024: 3 observations from Cyber Week, the 3 coming wars in the next 5 years, and 5 reasons Klaviyo is growing faster than most anyone right now

    Today on our show: 3 observations from Cyber WeekThe 3 coming wars in the next 5 years5 reasons Klaviyo is growing faster than most anyone right now And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today’s episode is sponsored by Mirakl. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

    15 min
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About

Join Rick Watson, 20+ year eCommerce veteran and CEO & Founder of RMW Commerce, to hear all the latest in the world of eCommerce — from established players like Amazon and Shopify to the new startups, fresh off their latest round of funding. From Marketplaces to Direct-to-Consumer to Supply Chain to Payments, it’s all here. New episodes every Monday, just in time for your morning commute! Find more great content from Rick on LinkedIn: https://www.linkedin.com/in/ecommercestrategyconsulting/

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