100 episodes

The Profitable Practice Podcast
By: Jason Pilgrim, CEO and founder of the Global Kaizen Group

This show is all about empowering and inspiring Allied Health Professionals and business owners to make sure that they get the most out of their clinics and businesses moving forward.

I got into this industry to help people, and impact lives.

For me, it’s all about changing the lives of 20 million people by 2025, and you guys are a part of that. So, the more that I can help you and impart my knowledge and experience, the more all of us can all grow together.

So, I would love it if you could subscribe to the show, share it around and let’s get some really great information and education out there into our amazing industry.

This will help all of us work together, improve ourselves personally and professionally, grow the industry, and help change even more lives of the people and the community around us.

We sincerely hope you enjoy every single episode. If you’ve got particular topics that you’d love us to talk about or get amazing experts in to talk about, as well as getting behind the scenes, tips and tricks; talk about all their different models and success stories, then please hit us up at clients@globalkaizengroup.com.au

Each episode is aimed to empower you to further your Allied Health Business to the next level!

Find out more at http://www.profitablepractice.com.au

TheProfitablePractice Jason Pilgrim

    • Business

The Profitable Practice Podcast
By: Jason Pilgrim, CEO and founder of the Global Kaizen Group

This show is all about empowering and inspiring Allied Health Professionals and business owners to make sure that they get the most out of their clinics and businesses moving forward.

I got into this industry to help people, and impact lives.

For me, it’s all about changing the lives of 20 million people by 2025, and you guys are a part of that. So, the more that I can help you and impart my knowledge and experience, the more all of us can all grow together.

So, I would love it if you could subscribe to the show, share it around and let’s get some really great information and education out there into our amazing industry.

This will help all of us work together, improve ourselves personally and professionally, grow the industry, and help change even more lives of the people and the community around us.

We sincerely hope you enjoy every single episode. If you’ve got particular topics that you’d love us to talk about or get amazing experts in to talk about, as well as getting behind the scenes, tips and tricks; talk about all their different models and success stories, then please hit us up at clients@globalkaizengroup.com.au

Each episode is aimed to empower you to further your Allied Health Business to the next level!

Find out more at http://www.profitablepractice.com.au

    How to best help referrals when you need to cold call

    How to best help referrals when you need to cold call

    It’s probably the least favourite part of any health professional’s job. Having to cold call a referral?

    For many of us, we don’t need to do it very often, if at all. But, for many health businesses, it’s a regular occurrence.

    Simply put, a doctor, a specialist, other health professional amongst many other referral sources, sends a referral to a practitioner or health business and asks them to call the client, see the client and help them from there.

    The real challenge is that this is basically a cold call from yourself or your team to a potential new client and regardless of how well that person was informed about yourselves, there is ultimately no real authority or expertise with that referral and the person receiving the call will always feel like a cold call referral.

    It’s challenging. It opens up resistance from ourselves and the potential client on so many levels. No one likes sales calls, and no one likes a cold call. But in many circumstances, it needs to occur.

    If you need to do it, then at least do it the right way. Start the relationship on the right foot and in the right way and there are several key aspects that are crucial to ensure you get it right each and every time.

    No one likes to sell like a used-car salesman (no criticism there) so grab this powerful podcast episode where I work directly with several clients on how to take control, act in the right way, and always get the best result for yourself and the client.

    • 14 min
    Don’t be motivated if you want success

    Don’t be motivated if you want success

    Why is it that everyone wants to be motivated? Motivational speakers. Motivational quotes. Motivation and inspiration everywhere.

    Apparently, it leads to more success. That’s actually not true.

    Motivation is often BS. Success actually comes when you’re not motivated.

    You see it’s all linked to habits and self-discipline and there’s an intricate balance that most people get completely wrong.

    Yet, with the right self-discipline and the right habits, success will always exceed your habits and motivation is not actually needed.

    Grab the details now and make sure you don’t get fooled by all of this motivation that surrounds us all the time.

    • 9 min
    Transitioning Clients from Yourself to team members

    Transitioning Clients from Yourself to team members

    One of biggest challenges a team can face is being able to move clients onto other practitioners when some practitioner’s diaries get too full.

    It’s also a common occurrence for when successful allied health professionals and business owners need to grow their team and transition new clients onto the new therapist.

    Unfortunately, it can be a somewhat daunting task and one that many practitioners get wrong. Not through any fault of their own, but just because it is a delicate situation that they have never been trained in.

    You see, everyone wants to see the practitioner they were told they would see. Whether it was a family member, doctor or any other referral source, the trust lies with the person’s name that they were told to go and see.

    But if that practitioner’s diary is completely full, no chance for them to be seen etc., then ultimately, we need to be able to ensure they get the appropriate treatment, an amazing experience and fantastic solution at the earliest possible time.

    There’s a very simple way that this can be achieved and the model we work from ensures that it works perfectly from an ethical standpoint with the client’s needs at the forefront of what we say and do.

    The best news is that the client gets everything they need. The business is able to grow. The team members feel supported, confident and in control. Everyone wins.

    This great podcast as a talk with one of our clients about how he can leverage this model himself and transition more successfully, more of his clients from himself onto his latest team member.

    • 17 min
    How to best market and grow the clinical load of a new team member

    How to best market and grow the clinical load of a new team member

    So, you’ve got a new team member on board. That’s great news. Your confident they are a great fit. Everything is going well.

    But you’ve just realised that you now need to grow their diary, increase their client load, and improve them in many areas both personally and professionally.

    The dilemma many health business owners face every time they bring on a new team member.

    Getting the marketing right of a new team member is crucial if your wanting success, especially if you’re wanting a fast successful and profitable start in the first few weeks.

    The good news is there are several key strategies you can implement that will ensure much better success with initial marketing of the new team member as well as key improvements in their retention and relationship management moving forward.

    Here is a great podcast with a discussion between 3 health business owners on the best ways and successful strategies to get the most benefit and fast start success for all new team members that come into your business.

    • 15 min
    Make good mashed potato if you want to be successful

    Make good mashed potato if you want to be successful

    What the heck does mashed potato have to do with being successful in business?

    Well, there’s a very simple story and correlation that you’ll soon find out.

    The challenge is my wife will probably kill me if she listens to this podcast.

    Ultimately, making good mashed potato is exactly the same as being good in the tasks and roles needed to be successful in business.

    Take a listen now and know that this is probably the last podcast I do, if my wife is to listen to me telling this story.

    • 10 min
    Onboarding, retention and marketing of a new team member

    Onboarding, retention and marketing of a new team member

    One of the keys to success, when you bring on a new team member, is ensuring you get the right rhyme and set up from the start.

    In the health and medical industry, we tend to see 1 of 2 things occur.

    Either the business owner is unsure how to onboard a new team member, improve their soft skills and relationship management, and certainly aren’t sure how to best improve their retention, and rarely is there any strong marketing done for that team member.

    All the other end of the spectrum is that they are thrown in the deep end, seeing tonnes of clients, expected to upskill quickly and often financial bonuses are put in place to ensure this occurs quickly.

    The challenge is, neither of these approaches are the best way forward. We must get the whelm and flow right.

    Health business owner Jesse Ferguson, he’s bringing on another team member. We cover off in this discussion the direct pathway and onboarding system that will help him to improve his new team members soft skills and ensure the best avenue of relationship management is put in place. There’s also the strong focus needed in the retention of clients as well as the pathway structure that needs to be developed and the strong and effective initial marketing that’s required for a new team member.

    A powerful discussion with some key steps that you always need to keep in mind when onboarding and marketing a new team member in your business.

    • 11 min

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