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Think Fast Talk Smart: Communication Techniques

Matt Abrahams, Think Fast Talk Smart
  • 4.7 (686)
  • CAREERS
  • UPDATED WEEKLY

One of the most essential ingredients to success in business and life is effective communication. Join Matt Abrahams, best-selling author and Strategic Communication lecturer at Stanford Graduate School of Business, as he interviews experts to provide actionable insights that help you communicate with clarity, confidence, and impact. From handling impromptu questions to crafting compelling messages, Matt explores practical strategies for real-world communication challenges. Whether you’re navigating a high-stakes presentation, perfecting your email tone, or speaking off the cuff, Think Fast, Talk Smart equips you with the tools, techniques, and best practices to express yourself effectively in any situation. Enhance your communication skills to elevate your career and build stronger professional relationships. Tune in every Tuesday for new episodes. Subscribe now to unlock your potential as a thoughtful, impactful communicator. Learn more and sign up for our eNewsletter at fastersmarter.io.

  1. 232. Pause, Don’t Panic: Finding Calm in High-Stakes Moments

    8H AGO

    232. Pause, Don’t Panic: Finding Calm in High-Stakes Moments

    To connect with others, you have to get out of your own head. Whether presenting to millions on live television or talking to just one person, Dan Harris knows that the quality of every interaction depends on the presence you bring to it. Harris is a former national news anchor for ABC News and is now the host of the 10% Happier podcast and author of 10% Happier and Meditation for Fidgety Skeptics. As he knows from experience, there’s power in “Waking up to something fundamental, that the mind is out of control, and you don't want to be owned by it.” How do we break the pattern of being controlled by our thoughts? Mindfulness and self-awareness, he says, put “distance” between us and our “thoughts and urges and emotions,” enabling us to connect with ourselves and others with greater consciousness and clarity. In this episode of Think Fast, Talk Smart, Harris and host Matt Abrahams discuss how mindfulness can transform our communication, sharing strategies for deeper listening, responding versus reacting, and reflecting what others say back to them. “Relationships are the most important aspect of your happiness,” Harris says. The quality of those connections goes up when “you’re “less stuck in your own head.” Episode Reference Links: Dan HarrisDan’s Books: 10% Happier / Meditation for Fidgety Skeptics Ep.179 Finding Positive in Negative Emotions: Communication, Happiness & Wellbeing Ep.180 Unlocking Your Future Self: Communication, Happiness & Wellbeing Ep.181 Why Happiness is a Direction, Not a Destination: Communication, Happiness & Wellbeing Ep.182 Stop Chasing Time and Start Owning It: Communication, Happiness & Wellbeing   Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (01:51) - On-Air Panic Attack (02:59) - Managing Communication Anxiety (04:01) - Nervousness Before Live Audiences (05:48) - Meditation Misconceptions (09:36) - Responding vs. Reacting (12:07) - Mindfulness & Productivity (15:11) - Lessons from Interviewing (17:19) - The Final Three Question (25:14) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Strawberry.me. Get $50 off coaching today at Strawberry.me/smart

    27 min
  2. 231. Secret Signals: Why We Rarely Say Exactly What We Mean

    6D AGO

    231. Secret Signals: Why We Rarely Say Exactly What We Mean

    Why what isn’t said can communicate more than what is spoken. We often speak in hints and half-truths, not because we can’t be direct, but because subtlety protects our relationships. “An awful lot of the time, we don’t just blurt out what we mean,” says Steven Pinker. “We hint, we wink, we beat around the bush — counting on our listener to read between the lines, connect the dots, catch our drift.”Pinker is the Johnstone Professor of Psychology at Harvard University, a celebrated linguist and cognitive scientist, and the author of twelve influential books. His latest, When Everyone Knows That Everyone Knows: Common Knowledge and the Mysteries of Money, Power, and Everyday Life, explores how our shared understanding of awareness — what Steven refers to as common knowledge — and the way we signal it, governs everything from friendships to authority to negotiations. “Common knowledge is what ratifies or annuls social relationships, and that's why blurting something out that contradicts the assumptions of the relationship can blow everything up and be deeply awkward.” In this episode of Think Fast, Talk Smart, Pinker joins host Matt Abrahams to discuss why humans lean on innuendo, euphemism, and strategic ambiguity. They examine how culture and context shape what we hear, why our social fabric depends on more than just literal meaning, and offer practical ways to refine our communication by paying attention not just to what we say, but to what others know we know. To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium. Episode Reference Links: Steven PinkerSteven’s Book: When Everyone Knows That Everyone KnowsEp.91 Um, Like, So: How Filler Words Can Create More Connected, Effective CommunicationEp.225 Speaking Fluent Internet: How Algorithms Are Changing the Way We Speak   Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:23) - Why We Speak Indirectly (06:39) - The Role of Context (10:35) - Cross-Cultural Perspectives (11:51) - Hypocrisy as Social Glue (13:43) - Clarity, Conciseness, & Grace (17:07) - Metaphors We Live By (20:06) - The Final Three Questions (24:02) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Build a better website with Squarespace today. Try Squarespace free for 14 days and receive 10% off your first purchase Become a Faster Smarter Supporter by joining TFTS Premium.

    26 min
  3. Deep Thinks 231. Secret Signals: Why We Rarely Say Exactly What We Mean

    6D AGO • SUBSCRIBERS ONLY

    Deep Thinks 231. Secret Signals: Why We Rarely Say Exactly What We Mean

    Why what isn’t said can communicate more than what is spoken. We often speak in hints and half-truths, not because we can’t be direct, but because subtlety protects our relationships. “An awful lot of the time, we don’t just blurt out what we mean,” says Steven Pinker ( https://www.fastersmarter.io/guests/steven-pinker/ ). “We hint, we wink, we beat around the bush — counting on our listener to read between the lines, connect the dots, catch our drift.” Pinker is the Johnstone Professor of Psychology at Harvard University, a celebrated linguist and cognitive scientist, and the author of twelve influential books. His latest, When Everyone Knows That Everyone Knows: Common Knowledge and the Mysteries of Money, Power, and Everyday Life ( http://fastersmarter.io/when-everyone-knows ), explores how our shared understanding of awareness — what Steven refers to as common knowledge — and the way we signal it, governs everything from friendships to authority to negotiations. “Common knowledge is what ratifies or annuls social relationships, and that's why blurting something out that contradicts the assumptions of the relationship can blow everything up and be deeply awkward.” In this episode of Think Fast, Talk Smart ( https://www.fastersmarter.io/ ), Pinker joins host Matt Abrahams to discuss why humans lean on innuendo, euphemism, and strategic ambiguity. They examine how culture and context shape what we hear, why our social fabric depends on more than just literal meaning, and offer practical ways to refine our communication by paying attention not just to what we say, but to what others know we know. Episode Reference Links: * Steven Pinker ( https://www.fastersmarter.io/guests/steven-pinker/ ) * Steven’s Book: When Everyone Knows That Everyone Knows ( http://fastersmarter.io/when-everyone-knows ) * Ep.91 Um, Like, So: How Filler Words Can Create More Connected, Effective Communication ( https://www.fastersmarter.io/91-um-like-so-how-filler-words-can-create-more-connected-effective-communication/ ) * Ep.225 Speaking Fluent Internet: How Algorithms Are Changing the Way We Speak ( https://www.fastersmarter.io/225-speaking-fluent-internet-how-algorithms-are-changing-the-way-we-speak/ ) Connect: * Premium Signup >>>> Think Fast Talk Smart Premium ( https://www.fastersmarter.io/premium/ ) * Email Questions & Feedback >>> hello@fastersmarter.io * Episode Transcripts >>>Think Fast Talk Smart Website ( https://www.fastersmarter.io/ ) * Newsletter Signup + English Language Learning >>>FasterSmarter.io ( http://fastersmarter.io/ ) * Think Fast Talk Smart >>>LinkedIn ( https://www.linkedin.com/company/think-fast-talk-smart/ ),Instagram ( https://www.instagram.com/thinkfasttalksmart/ ), YouTube ( https://www.youtube.com/playlist?list=PL6caGRBUYZCmgDGM2RK6mxKB9jG_ccmm3 ) * Matt Abrahams >>>LinkedIn ( https://www.linkedin.com/in/maabrahams/ ) Chapters:

    31 min
  4. 230. Tech Tools: Use Visuals to Your Advantage

    SEP 18

    230. Tech Tools: Use Visuals to Your Advantage

    Transform how you communicate with tools that make your message stick. Clear communication isn’t just about sharing information — it’s about making ideas stick. That’s why Yuhki Yamashita, Chief Product Officer at Figma, believes the key to effective collaboration lies in turning complex concepts into simple, memorable visuals.For years, Figma has been reshaping the way teams brainstorm, design, and build together — making it easier than ever to bring ideas to life in real time. In this episode of the Think Fast, Talk Smart Tech Tools miniseries, host Matt Abrahams talks with Yamashita about how visuals facilitate shared understanding, why frameworks enhance team communication, and how to craft insights that people naturally remember and reuse.In addition to insight-packed discussions, this miniseries explores innovative tools that enhance the way we communicate and connect. Whether you want to make your presentations more memorable, craft stories that stick, or connect with your audience on a deeper level, these episodes will help you communicate with greater clarity, confidence, and impact. Episode Reference Links: Yuhki Yamashita Ep.227 Tech Tools: Move Your Audience By Moving Through Your Presentation  Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (01:16) - Figma Elevator Structure (02:07) - Joining Figma (03:17) - The Power of Visual Storytelling (04:36) - Creating Shared Meaning with Visuals (05:37) - Favorite Communicator (08:59) - Communication Hack or Tool (10:36) - Conclusion *******Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Try Prezi today and get 25% off exclusively at prezi.com/thinkfast.

    11 min
  5. 229. Rethinks: How to Speak Successfully When You’re Put on the Spot

    SEP 16

    229. Rethinks: How to Speak Successfully When You’re Put on the Spot

    To celebrate its second anniversary, we revisit our favourite tools and tips from Matt’s book, Think Faster, Talk Smarter. Original executive producer Jenny Luna turns the tables and interviews host and strategic communications lecturer Matt Abrahams about his bestselling book, Think Faster, Talk Smarter: How to Speak Successfully When You're Put on the Spot. To celebrate the book’s second anniversary, this special Rethinks episode dives into Matt’s most practical tips, powerful frameworks, and mindset shifts to help you speak with confidence in any spontaneous situation. From managing anxiety to structuring your thoughts on the fly, it’s filled with tools to help you become a more effective communicator. Episode Reference Links: Jenny LunaThink Faster Talk Smarter Ep.10 High-Stakes Communication: How to Manage Anxiety When Speaking in Front of OthersEp.112 From Mistakes to "Missed Takes"Ep.107 Think Faster, Talk Smarter: How to Speak Successfully When You're Put on the Spot   Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (03:04) - Defining Spontaneous Speaking (03:54) - Origins of Matt’s Interest (04:45) - The Six-Step Methodology (05:30) - Shifting Your Mindset (09:40) - Practical Structures for Speaking (11:55) - The “F-Word” of Spontaneous Speaking (13:28) - Communication Lessons from Martial Arts (14:48) - The Karate Pants Story (16:44) - Hosting 100 Episodes (17:59) - On-the-Spot Challenges (24:59) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Strawberry.me. Get $50 off coaching today at Strawberry.me/smart

    25 min
  6. 228. Negotiate Your Way to Success: Empathy, Mirroring, and Labeling

    SEP 9

    228. Negotiate Your Way to Success: Empathy, Mirroring, and Labeling

    Be ready, stay grounded, and communicate clearly — no matter what’s at stake. Communicating under pressure isn’t just a useful skill — it can be the difference between escalation and resolution. For Chris Voss, former FBI hostage negotiator and CEO of The Black Swan Group, it’s a daily discipline built on empathy, self-regulation, and intentional listening. In this expanded conversation from our Spontaneous Speaking miniseries, Voss offers a rare window into the mindset and methods that helped him show up calm, focused, and adaptable when the pressure is sky-high.“Emotional intelligence is an insane accelerator to outcomes,” Voss shares, explaining how empathy, tone, and timing can shift the direction of any conversation. He breaks down techniques like labeling and mirroring, explores how to use silence and word choice strategically, and explains why overthinking can be just as risky as acting too fast. From gut-level pattern recognition to tactical use of voice, Voss shows how communication becomes more impactful when we’re not trying to control — but to connect.In this episode of Think Fast, Talk Smart, Voss and host Matt Abrahams dive into how negotiation techniques developed for life-or-death situations can be applied far beyond them — offering powerful takeaways for anyone who needs to think clearly under pressure, stay agile in the moment, and communicate effectively when it matters most. Episode Reference Links: Chris Voss Chris’s Book: Never Split the Difference Ep.197 Prep or Perish: Mastering In-the-Moment Communication (1 of 3)Ep.198 Pause and Effect: Mastering In-the-Moment Communication (2 of 3)Ep.199 Blunder Pressure: Mastering In-the-Moment Communication (3 of 3)Ep.203 No Script, No Problem: Final Secrets to Speaking Under Pressure (Bonus)    Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:50) - Path to Hostage Negotiation (03:42) - Power of Emotional Intelligence (05:00) - Staying Calm Under Pressure (06:10) - Mental Prep & Mindset (07:18) - Trusting Your Gut (07:58) - Avoiding Overthinking (09:01) - Flexibility in Negotiations (10:15) - Listen More, Talk Less (10:31) - Labeling & Mirroring (12:51) - Tone Shapes Impact (14:06) - The Final Three Questions (19:37) - Conclusion  *****Thank you to our sponsors: Strawberry.me. Get $50 off coaching today at Strawberry.me/smart Support Think Fast Talk Smart by joining TFTS Premium.

    21 min
  7. 227. Tech Tools: Move Your Audience By Moving Through Your Presentation

    SEP 4

    227. Tech Tools: Move Your Audience By Moving Through Your Presentation

    Transform how you communicate with tools that make your message stick. Great communication isn’t just about what you say — it’s about what your audience remembers. That’s why Jim Szafranski, CEO of Prezi, believes that visuals and storytelling are key to making ideas stick.For more than 15 years, Prezi has been reimagining the way we share information, helping communicators move beyond static slides and into dynamic, memorable experiences. In the first episode of the Think Fast, Talk Smart Tech Tools miniseries, host Matt Abrahams talks with Szafranski about why visuals are so powerful for retention, how non-linear storytelling can make presentations more engaging, and the role AI now plays in shaping the stories we tell.In addition to insight-packed discussions, this miniseries explores innovative tools that enhance the way we communicate and connect. Whether you want to make your presentations more memorable, craft stories that stick, or connect with your audience on a deeper level, these episodes will help you communicate with greater clarity, confidence, and impact. Episode Reference Links: Jim SzafranskiPrezi  Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (01:18) - Prezi Elevator Structure (02:09) - The Power of Visuals in Storytelling (04:12) - Making Complex Ideas Simple (06:22) - When to Use Visuals (09:01) - Advantages of Non-Linear Storytelling (11:26) - AI’s Role in Visual Communication (14:22) - Favorite Communicator (15:37) - Communication Hack or Tool (17:28) - Conclusion *******Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Try Prezi today and get 25% off exclusively at prezi.com/thinkfast.

    18 min
  8. 226. Reinvent Yourself: Turning Uncertainty Into Opportunity

    SEP 2

    226. Reinvent Yourself: Turning Uncertainty Into Opportunity

    Reinventing your life or career starts with reflection and conversation.  Making the leap — to a new career, to the next stage of a relationship, or to a different version of yourself — requires honest communication. For Ilana Golan, being “leap-ready” requires that we answer three questions: Why me? Why this? And why now? Golan knows all about these leaps, as her career spans corporate executive roles, entrepreneurship, and even F-16 flight instruction. As the founder of Leap Academy and host of the Leap Academy Podcast, she helps equip others to navigate their own personal and professional reinventions. As she says, “It’s really about communicating from the vision,” which starts as an inside job. “Why is this the right thing for me right now? You convince yourself first, because when you're [at] peace with what you're trying to do, it's a lot easier to convince others.” In this episode of Think Fast, Talk Smart, Golan and host Matt Abrahams explore how honest communication shapes every stage of reinvention, whether that’s listening to the signals your mind and body are sending you — like “sleepwalking through life” and imagining something more — or articulating your pivot in ways that create understanding rather than resistance. Wherever you hope to leap, Golan’s insights show how to communicate through change with confidence and clarity. Episode Reference Links: Ilana GolanLeap Academy Podcast | Leap AcademyEp.187 Experimenting, Failing, and Finding Your Job Fit - Catalyze Your CareerEp.147 Disrupt Yourself: How to Innovate Who You Are and Become Who You Can Be   Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:18) - Breaking Barriers & Career Patterns (02:57) - Waking Up to Change (04:21) - Signs It’s Time for a Pivot (07:24) - The Rise of Portfolio Careers (10:56) - Communicating Career Leaps (14:08) - Finding Clarity in Reinvention (19:54) - The Final Three Questions (22:49) - Conclusion  ********This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today Become a Faster Smarter Supporter by joining TFTS Premium.

    24 min
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One of the most essential ingredients to success in business and life is effective communication. Join Matt Abrahams, best-selling author and Strategic Communication lecturer at Stanford Graduate School of Business, as he interviews experts to provide actionable insights that help you communicate with clarity, confidence, and impact. From handling impromptu questions to crafting compelling messages, Matt explores practical strategies for real-world communication challenges. Whether you’re navigating a high-stakes presentation, perfecting your email tone, or speaking off the cuff, Think Fast, Talk Smart equips you with the tools, techniques, and best practices to express yourself effectively in any situation. Enhance your communication skills to elevate your career and build stronger professional relationships. Tune in every Tuesday for new episodes. Subscribe now to unlock your potential as a thoughtful, impactful communicator. Learn more and sign up for our eNewsletter at fastersmarter.io.

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