Title Agents Podcast

Mo Choumil
  • 4.7 (21)
  • INVESTING
  • UPDATED WEEKLY

"In a world where change is the only constant, Title Agents Podcast stands at the forefront, guiding title professionals to not just grow their businesses but to master the art of innovation. With every episode, you're handed the keys to unlock unparalleled growth and stay ahead of the curve. Get ready for a transformative journey!"

  1. 23H AGO

    AI Starts at the Top: How We Built Claude Into Our Company DNA

    Most companies are experimenting with AI, but very few are implementing it with structure, leadership buy-in, and real operational strategy. In this episode, Mo Choumil and Hope Ottoviani pull back the curtain on how All Tech National Title and ATG Title are rolling out Claude Enterprise internally, from building "master memory files" and department-specific AI projects to creating a company-wide knowledge base that cuts down repetitive questions and accelerates workflows. If you're still treating AI like a side tool instead of core infrastructure, this conversation will completely change how you think about implementation.    What you'll learn from this episode Why successful AI adoption must start at the leadership level and cascade through departments systematically The role department-specific AI projects play in building scalable internal knowledge systems  How "master memory files" create context-rich AI systems tailored to your company's values, SOPs, and compliance requirements Foundational skills for getting useful outputs from AI systems How AI-powered internal knowledge bases reduce operational bottlenecks and improve employee efficiency   Resources mentioned in this episode  Anthropic ChatGPT Google Gemini xAI Microsoft OneDrive Perplexity Title GPT Ask All Tech   About Hope Ottoviani Hope Ottoviani has diverse work experience spanning various industries. Hope began their career in 2005 as a Dishwasher/Caterer at Nissan Pavilion/Jiffy Lube Live. Hope then worked as a Shift Runner at Domino's Pizza from 2005 to 2009. In 2009, they became a Crew Leader at Einstein's Café, where they stayed until 2011. During this time, in 2010, they also had an internship at the CBS Radio Station. In 2010, they joined Starbucks as a barista and remained there until 2011. In 2011, they joined Clearmind Events as a Trainer/Authorized Distributor for a few months. Since 2011, they have worked at Alltech National Title, starting as a Settlement Processor and becoming an Operations Manager. Currently, they hold the position of National Director of Operations.   Hope Ottoviani completed an AA degree in Communications from Lord Fairfax Community College from 2007 to 2009. Hope then pursued a BA in Communications at Christopher Newport University from 2009 to 2011. Additionally, they obtained certifications as an insurance producer and a title producer from ATG Title.   Connect with Hope Website: ATG Title LinkedIn: Hope Ottoviani   Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected.    Explore more on our website: www.alltechnational.com/podcast Stay updated with our newsletter: www.mochoumil.com Follow Mo on LinkedIn: Mo Choumil Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it's underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at www.TitleGPT.ai. Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at AlltechNationalTitle.com. Extra hands without extra overhead—that's Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at SafiVirtual.com.

    14 min

  2. MAY 5

    Cybersecurity Measures to Fortify Your Title Company with Tom Cronkright

    In this episode, Tom Cronkright shares his gripping journey from wire fraud victim to founder of CertifID, a platform revolutionizing real estate cybersecurity. Learn the latest tactics used by cybercriminals, how technology can thwart fraud, and practical steps to protect your transactions. Don't miss this essential guide to staying safe in the real estate industry.   What you'll learn from this episode The story behind the founding of CertifID and its mission Evolution of cybercriminal tactics in the real estate sector Best practices when falling victim to cyber fraud CertifID's key features and how they safeguard electronic payments Future trends in digital closings and staying alert in cybersecurity practices   Resources mentioned in this episode  The Infinite Game by Simon Sinek | Paperback, Hardcover, and Kindle The Founders Mentality by Chris Zook and James Allen | Hardcover and Kindle Founders | Apple Podcasts Internet Crime Complaint Center (IC3) Fraud Recovery Services | CertifID    About Tom Cronkright Tom is the Executive Chairman of CertifID, a technology platform designed to safeguard electronic payments from fraud. He co-founded the company in response to a wire fraud he experienced and the rising instances of real estate wire fraud. He also serves as the CEO of Sun Title, a leading title agency in Michigan. Tom is a licensed attorney, real estate broker, title insurance producer, and nationally recognized expert on cybersecurity and wire fraud.   Connect with Tom  Website: CertifID | Sun Title LinkedIn: Thomas Cronkright   Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected.  Explore more on our website: www.alltechnational.com/podcast Stay updated with our newsletter: www.mochoumil.com Follow Mo on LinkedIn: Mo Choumil

    41 min

  3. APR 28

    Chicago: How Attorneys & Title Agents Can Win Together with Adam Gurney, Esq.

    In Chicago, getting an offer accepted is just the beginning, not the finish line. In this episode, Adam Gurney, Esq., breaks down how the attorney review process reshapes deals after signing, and why speed, precision, and communication from title professionals can make or break a closing. If you want to operate effectively in one of the most legally complex markets in the country, this conversation will sharpen your thinking about risk, timing, and true partnership.   What you'll learn from this episode How Chicago's attorney review process works and why contracts aren't fully locked until legal approval The most common contract modifications include tax prorations, appraisal terms, and liability limits Why communication and speed are critical for title agents to avoid downstream legal issues What title agents get wrong most often, and how missed title issues can create major closing delays Reasons why AI and automation are enhancing, not replacing, legal professionals in real estate transactions   Resources mentioned in this episode  Smokeball Real Estate Settlement Procedures Act (RESPA) Illinois Department of Financial and Professional Regulation (IDFPR) What They Don't Teach You at Harvard Business School by Mark H. McCormack | Kindle, Paperback, and Hardcover   About Adam Gurney, Esq. Adam Gurney, Esq., is a real estate attorney and founder of Gurney Law Group, where he specializes in residential and commercial real estate transactions with a focus on protecting clients through every stage of the closing process. Based in Chicago, he is known for his deep expertise in attorney review, contract negotiation, and navigating complex title and legal issues in one of the country's most nuanced real estate markets. Gurney takes a proactive, client-first approach, helping agents, buyers, and sellers minimize risk and move deals forward with clarity and confidence.   Connect with Adam  Website: Gurney Law Group  LinkedIn: Adam Gurney, Esq. - Instabridge Legal Funding | LinkedIn   Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected.    Explore more on our website: www.alltechnational.com/podcast Stay updated with our newsletter: www.mochoumil.com Follow Mo on LinkedIn: Mo Choumil Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it's underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at www.TitleGPT.ai. Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at AlltechNationalTitle.com. Extra hands without extra overhead—that's Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at SafiVirtual.com.

    38 min

  4. APR 21

    How One Title Pro Is Using AI to Reach Agents at Scale with Sabrina Bier

    What if the fastest way to grow your title business isn't more deals but better education at scale? In this episode, Sabrina Bier breaks down how digital media, storytelling, and AI-powered automation are transforming how title companies build relationships and stay top of mind. If you're still treating marketing like an afterthought, this conversation will show you why consistency, not virality, is what actually drives business. ​ What you'll learn from this episode Why education is the biggest gap in real estate transactions and how closing knowledge builds stronger agent relationships The real reason most agents misunderstand title insurance and how that creates risk during transactions 2 savvy ways to generate daily content while saving hours of manual marketing work Consistency vs. going viral when building a hyper-local title brand How fraud is evolving in real estate, including seller impersonation and AI-enhanced scams Resources mentioned in this episode American Land Title Association Illinois Land Title Association (ILTA) ChatGPT Anthropic About Sabrina Bier Sabrina Bier is a tenured REALTOR®, title insurance marketing executive, keynote speaker, and growth-focused leader known for blending real estate expertise with innovative strategies. With a passion for leveraging technology, especially AI, she helps professionals build stronger relationships, scale their businesses, and stay ahead in a rapidly evolving industry. As a nonprofit co-founder and advocate for both business and personal growth, Sabrina brings a dynamic, forward-thinking approach to leadership, communication, and community impact. ​ Connect with Sabrina Website: Proper Title LinkedIn: Sabrina Bier   Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected.   Explore more on our website: www.alltechnational.com/podcast Stay updated with our newsletter: www.mochoumil.com Follow Mo on LinkedIn: Mo Choumil Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it's underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at www.TitleGPT.ai. Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at AlltechNationalTitle.com. Extra hands without extra overhead—that's Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at SafiVirtual.com.

    35 min

  5. APR 14

    AI Corner: How to talk to AI effectively!

    Why do most professionals get bad results from AI even when they're using the same tools? In this episode, Mo Choumil and Hope Ottoviani break down the real reason: poor prompting, not poor technology, and show how specificity, context, and structure completely change the output you get from tools like ChatGPT and Claude. If you're still typing vague requests and hoping for magic, this episode will immediately upgrade how you use AI and your productivity along with it. ​ What you'll learn from this episode How to use AI for title-specific workflows   The difference between weak and strong prompts Effective ways to structure a high-quality prompt Why AI should always be treated as a first draft A powerful method to "train" AI like an employee     Resources mentioned in this episode ChatGPT Anthropic Google Gemini xAI About Hope Ottoviani Hope Ottoviani has diverse work experience spanning various industries. Hope began their career in 2005 as a Dishwasher/Caterer at Nissan Pavilion/Jiffy Lube Live. Hope then worked as a Shift Runner at Domino's Pizza from 2005 to 2009. In 2009, they became a Crew Leader at Einstein's Café, where they stayed until 2011. During this time, in 2010, they also had an internship at the CBS Radio Station. In 2010, they joined Starbucks as a barista and remained there until 2011. In 2011, they joined Clearmind Events as a Trainer/Authorized Distributor for a few months. Since 2011, they have worked at Alltech National Title, starting as a Settlement Processor and becoming an Operations Manager. Currently, they hold the position of National Director of Operations. ​ Hope Ottoviani completed an AA degree in Communications from Lord Fairfax Community College from 2007 to 2009. Hope then pursued a BA in Communications at Christopher Newport University from 2009 to 2011. Additionally, they obtained certifications as an insurance producer and a title producer from ATG Title. ​ Connect with Hope Website: ATG Title LinkedIn: Hope Ottoviani   Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected.   Explore more on our website: www.alltechnational.com/podcast Stay updated with our newsletter: www.mochoumil.com Follow Mo on LinkedIn: Mo Choumil Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it's underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at www.TitleGPT.ai. Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at AlltechNationalTitle.com. Extra hands without extra overhead—that's Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at SafiVirtual.com.

    12 min

  6. APR 7

    AI 101 For Title Professionals

    What if the tool that can save you 10 hours a week could also quietly sabotage your next closing? In this episode, Crosby and Zina break down how AI actually works, why it feels intelligent, where it fails, and how title professionals can safely use it as a powerful "first draft machine" without risking costly mistakes. If you're not learning how to leverage AI right now, you're not just falling behind, you're being outpaced. ​ What you'll learn from this episode A simple explanation of how AI actually works The difference between training and inference Why hallucinations happen and why they are a permanent feature How AI dramatically accelerates common tasks Critical security risks of using public AI tools Resources mentioned in this episode ChatGPT Anthropic Google Gemini Meta AI   Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected.   Explore more on our website: www.alltechnational.com/podcast Stay updated with our newsletter: www.mochoumil.com Follow Mo on LinkedIn: Mo Choumil Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it's underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at www.TitleGPT.ai.   Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at AlltechNationalTitle.com.   Extra hands without extra overhead—that's Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at SafiVirtual.com.

    27 min

  7. MAR 31

    The $10 AI Deepfake That Can End Your Business

    The most dangerous moment in a real estate transaction isn't the negotiation, it's the wire. In this episode, Crosby and Zina break down how generative AI has transformed wire fraud from a clumsy scam into a precision-engineered attack. What used to be easy to spot is now nearly indistinguishable from legitimate communication, putting buyers, sellers, and title professionals at unprecedented risk. From business email compromise (BEC) attacks to seller impersonation and mortgage payoff fraud, this episode reveals how cybercriminals are exploiting the complexity, urgency, and fragmentation of real estate transactions. More importantly, it outlines the new standard of defense, why email is no longer safe, why human intuition is failing, and how layered verification systems are becoming the only reliable protection. If you're still relying on "double-checking emails," you're already behind.   What you'll learn from this episode 3 most common wire fraud attack vectors How psychology, not just technology, drives fraud success Why fund recovery is not a strategy What a modern fraud prevention system looks like Risk-based security models vs. standard closings   Resources mentioned in this episode  CertifID – 2026 State of Wire Fraud Report CertifID – 22 Wire Fraud Prevention Best Practices Guide Fraud Recovery Services (FRS) Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected.    Explore more on our website: www.alltechnational.com/podcast Stay updated with our newsletter: www.mochoumil.com Follow Mo on LinkedIn: Mo Choumil Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it's underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at www.TitleGPT.ai. Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at AlltechNationalTitle.com. Extra hands without extra overhead—that's Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at SafiVirtual.com.

    23 min

  8. MAR 27

    Did a Title Company Just Take Down FinCEN?

    What happens when national security collides with everyday real estate transactions? In this episode of the Title Agents Podcast, Crosby and Zina unpack a fast-moving legal battle that's sending shockwaves through the title and escrow industry. A sweeping federal rule designed to track illicit money in real estate was rolled out nationwide, only to be struck down days later by a federal judge, while another court upheld it. This isn't just regulatory noise. It's a direct clash between privacy rights, government oversight, and the role of title professionals caught in the middle. From FinCEN's aggressive reporting requirements to constitutional challenges and conflicting court rulings, this episode breaks down what's happening right now and what it means for your business moving forward. If you're in title, escrow, or real estate, this is one of those moments you can't afford to ignore.   What you'll learn from this episode Why the federal government expanded reporting nationwide  The constitutional challenge against FinCEN Main reason why the Texas federal court struck down the rule entirely The conflicting Florida ruling that upheld the same regulation What title companies should be doing right now   Resources mentioned in this episode  Financial Crimes Enforcement Network (FinCEN) American Land Title Association (ALTA) Financial Action Task Force (FATF) Pacific Legal Foundation (PLF) Qualia Foley & Lardner LLP Bowditch & Dewey   Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected.    Explore more on our website: www.alltechnational.com/podcast Stay updated with our newsletter: www.mochoumil.com Follow Mo on LinkedIn: Mo Choumil Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it's underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at www.TitleGPT.ai. Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at AlltechNationalTitle.com. Extra hands without extra overhead—that's Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at SafiVirtual.com.

    21 min
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4.7
out of 5
21 Ratings

About

"In a world where change is the only constant, Title Agents Podcast stands at the forefront, guiding title professionals to not just grow their businesses but to master the art of innovation. With every episode, you're handed the keys to unlock unparalleled growth and stay ahead of the curve. Get ready for a transformative journey!"

Information

  • Creator
    Mo Choumil
  • Years Active
    2024 - 2026
  • Episodes
    98
  • Rating
    Clean
  • Copyright
    © 2024
  • Show Website
    Title Agents Podcast

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