Title Agents Podcast

Mo Choumil

"In a world where change is the only constant, Title Agents Podcast stands at the forefront, guiding title professionals to not just grow their businesses but to master the art of innovation. With every episode, you're handed the keys to unlock unparalleled growth and stay ahead of the curve. Get ready for a transformative journey!"

  1. 4d ago

    Adapt or Become Obsolete: The Rise of AI Agents

    Most business owners are still using AI as a smarter search engine, but what happens when AI starts acting like a real employee? In this episode, Clay Speakman returns to the Title Agents Podcast to break down the rapid rise of AI agents, how they're already managing workflows, customer support, lead generation, and CRM tasks, and why the businesses that learn to work alongside agents today will have a massive advantage tomorrow. If you're wondering whether AI is hype, a threat, or the biggest opportunity of your career, this conversation will challenge how you think about the future of work.   What you'll learn from this episode Main difference between ChatGPT-style AI and true AI agents  Why every successful company may soon have AI employees The foundation every business must build before deploying AI agents  Where humans still outperform AI The hidden danger of AI productivity    Resources mentioned in this episode  RocketHub.AI Health Rocket  AI Rocket  Claude  ChatGPT Google Gemini    About Clay Speakman Clay Speakman is an entrepreneur, advisor, and expert on the behaviors and needs of ultra-high-net-worth individuals and families. Throughout his career, he has worked with some of the world's most prestigious organizations serving affluent clients, including as founder of Report Club and former CEO and President of TIGER 21's Access Concierge & Connectivity division. Today, he is the founder of RocketHub.AI, where he leverages artificial intelligence to help individuals and organizations make better decisions, improve performance, and unlock new growth opportunities. Combining his expertise in human behavior, innovation, and emerging technologies, Clay is passionate about helping people thrive through smarter systems, healthier living, and future-focused solutions.    Connect with Clay Website: RocketHub.AI | Health Rocket  LinkedIn: Clay Speakman    Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected.    Explore more on our website: www.alltechnational.com/podcast Stay updated with our newsletter: www.mochoumil.com Follow Mo on LinkedIn: Mo Choumil Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it's underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at www.TitleGPT.ai. Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at AlltechNationalTitle.com. Extra hands without extra overhead—that's Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at SafiVirtual.com.

    40 min
  2. Jun 16

    Triple Net, Tenants & the Next Cycle

    Most investors spend years chasing the next opportunity, but what if real wealth is built by simply owning the right assets and letting time do the heavy lifting? In this episode, Drew Wiard shares his journey from hospital executive to commercial real estate investor and breaks down why triple net investing, industrial properties, and relationship-driven dealmaking continue to outperform in today's challenging market. If you're looking to build long-term wealth through real estate while avoiding the headaches of active management, this conversation is packed with practical insights.   What you'll learn from this episode The key differences between commercial real estate and triple net investing  How rising interest rates have changed commercial deal-making  A powerful strategy for creating deals in today's market  Why lease structure matters more than the building itself  Where Drew sees the strongest commercial real estate opportunities over the next several years   Resources mentioned in this episode  The Alchemist by Paulo Coelho | Kindle, Paperback, and Hardcover National REIA    About Drew Wiard Drew Wiard is a commercial real estate broker, investor, and founder of Clear Sky Commercial, where he helps business owners, investors, and developers navigate commercial real estate acquisitions, dispositions, leasing, and investment opportunities. With a focus on building long-term relationships and creating strategic value, Drew combines market expertise with a client-first approach to help clients make informed decisions and achieve their investment goals. Through Clear Sky Commercial, he is committed to delivering practical guidance, innovative solutions, and exceptional service across the commercial real estate landscape.   Connect with Drew Website: Clear Sky Commercial  LinkedIn: Drew Wiard Facebook: Drew Wiard  YouTube: Drew Wiard    Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected.    Explore more on our website: www.alltechnational.com/podcast Stay updated with our newsletter: www.mochoumil.com Follow Mo on LinkedIn: Mo Choumil Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it's underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at www.TitleGPT.ai. Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at AlltechNationalTitle.com. Extra hands without extra overhead—that's Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at SafiVirtual.com.

    44 min
  3. Jun 9

    Ramblings of a Title Man: Michael Holden on Stories That Shape the Industry

    Storytelling isn't just a marketing tool; it's a competitive advantage. In this episode of the Title Agents Podcast, Mo Choumil sits down with industry veteran and writer Michael Holden of AmTrust Title to explore how storytelling, history, and human connection shape the future of the title business. From his early days in a family-owned agency to navigating the Great Recession, building thought leadership through Ramblings of a Title Man, and witnessing seismic shifts in technology, automation, and fraud risk, Michael offers a grounded, honest look at where the industry has been and where it's heading next.   What you'll learn from this episode Why the role of the title professional has shifted from title examination to experience-driven closings What the 2008 recession taught about resilience, scalability, and agency survival The reasons smaller, agile underwriters are driving innovation across the industry How automation and AI will reshape title examination while elevating the importance of closings Main essential for modern title professionals you need to know   Resources mentioned in this episode  The Ramblings of a Title man  1929 by Andrew Ross Sorkin | Kindle, Paperback, and Hardcover   About Michael Holden Michael Holden is a senior leader at AmTrust Title, where he works with real estate professionals, lenders, and industry partners to deliver reliable, compliance-driven title and settlement solutions nationwide. With deep experience in title insurance operations, risk management, and relationship development, Michael is known for his practical approach to navigating complex transactions and evolving regulatory environments. His work focuses on protecting property rights, streamlining closings, and supporting real estate professionals with responsive service and national scale.   Connect with Michael  Website: AmTrust Financial  LinkedIn: Michael Holden, NTP, CLTP   Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected.    Explore more on our website: www.alltechnational.com/podcast Stay updated with our newsletter: www.mochoumil.com Follow Mo on LinkedIn: Mo Choumil Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it's underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at www.TitleGPT.ai. Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at AlltechNationalTitle.com. Extra hands without extra overhead—that's Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at SafiVirtual.com.

    43 min
  4. Jun 2

    Unlocking Success with Non-Referring Agents: Insights from Darryl Turner

    Join us as we sit down with Darryl Turner, sharing his game-changing insights into sales strategies, the power of relationship building, and how to turn non-referring agents into valuable partners. Whether you're a title professional navigating today's challenging market or simply looking to refine your sales skills, this episode is packed with actionable advice, so dive in!   What you'll learn from this episode The concept of "Duplication Revelation" and how it can revolutionize your sales strategy Why non-referring agents (NDCs) represent a significant growth opportunity Strategies to handle objections and overcome client loyalty to competitors How to build stronger relationships with clients to improve retention Tips for thriving in a down market by shifting your mindset and goals   Resources mentioned in this episode  Uncommon Sense by Darryl Turner | Paperback, Hardcover, and Kindle  Time Traps by Todd Duncan | Paperback, Hardcover, and Kindle  The 21 Irrefutable Laws of Leadership by John C. Maxwell | Paperback, Hardcover, and Kindle  Blue Ocean Strategy by W. Chan Kim and Renée Mauborgne | Paperback, Hardcover, and Kindle  The E-Myth Revisited by Michael E. Gerber | Paperback and Kindle    Join industry leaders for two days of game-changing strategies, proven sales techniques, and powerful growth insights at the Title Sales Mastery 2025! Seats are limited—secure yours today at https://www.darrylturner.com/tsm25/  About Darryl Turner Darryl Turner left his corporate position to start The Darryl Turner Corporation in 1994. Passionate about training and helping people become their best selves, Darryl knew he could develop a larger footprint, and a successful sales force beyond the sector he currently served. Within his first year of operation, Darryl found success in the title industry and continued to develop his presence through the results and testimonies of some of the most influential within the industry.    Connect with Darryl Website: Darryl Turner Corporation LinkedIn: Darryl Turner Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected.    Explore more on our website: www.alltechnational.com/podcast Stay updated with our newsletter: www.mochoumil.com Follow Mo on LinkedIn: Mo Choumil

    57 min
  5. May 26

    Big Four Crushed in Q1 2026

    The residential housing market looks frozen, so why are the Big Four title underwriters suddenly reporting explosive profits? In this episode, Crosby and Zina dissect the Q1 2026 earnings reports from Fidelity, First American, Old Republic, and Stewart to uncover the real forces driving the title industry right now, from billion-dollar AI data center deals to the looming refinance wave quietly building beneath the surface. If you think the title business is still tied mainly to homebuyers and residential closings, this conversation will completely change how you see the future of the industry. ​ What you'll learn from this episode Record-breaking earnings vs. a frozen housing market and why the residential side of title still feels stalled The hidden impact of billion-dollar AI data center projects on commercial title fees and underwriter profits A refinance surge is quietly building even before major Federal Reserve rate cuts arrive What the "double cost period" means as title companies pay for both aging legacy systems and new AI infrastructure simultaneously Global tariffs and supply chain pressures are now shaping title industry revenue through commercial construction slowdowns Resources mentioned in this episode Quarterly Results - Fidelity National Financial First American Financial Q1 2026 Earnings Report Old Republic International Q1 2026 Earnings Report Stewart Information Services Q1 2026 earnings beat expectations By Investing.com NVIDIA Microsoft Amazon.com Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected.   Explore more on our website: www.alltechnational.com/podcast Stay updated with our newsletter: www.mochoumil.com Follow Mo on LinkedIn: Mo Choumil Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it's underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at www.TitleGPT.ai. Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at AlltechNationalTitle.com. Extra hands without extra overhead—that's Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at SafiVirtual.com.

    19 min
  6. May 19

    Ditch the Excel Report: How We Built Visual KPI Dashboards with Claude

    What if your title company could instantly visualize performance problems before they become operational disasters? In this episode, Mo Choumil and Hope Ottoviani break down how they're using Claude, AI dashboards, and automation workflows to transform boring spreadsheets into real-time visual scorecards that track production, phone responsiveness, errors, compliance, and customer service performance across departments. If you're still managing your business through static Excel files and delayed reporting, this episode will completely change how you think about operational visibility. ​ What you'll learn from this episode How AI dashboards turn overwhelming spreadsheets into visual scorecards The key metrics that All Tech National Title is now measuring How RingCentral analytics and AI reporting expose customer service gaps Why automation is the next step in eliminating manual reporting How AI-powered compliance dashboards simplify legal tracking   Resources mentioned in this episode Anthropic RingCentral Microsoft Power Automate Microsoft Outlook Qualia   About Hope Ottoviani Hope Ottoviani has diverse work experience spanning various industries. Hope began their career in 2005 as a Dishwasher/Caterer at Nissan Pavilion/Jiffy Lube Live. Hope then worked as a Shift Runner at Domino's Pizza from 2005 to 2009. In 2009, they became a Crew Leader at Einstein's Café, where they stayed until 2011. During this time, in 2010, they also had an internship at the CBS Radio Station. In 2010, they joined Starbucks as a barista and remained there until 2011. In 2011, they joined Clearmind Events as a Trainer/Authorized Distributor for a few months. Since 2011, they have worked at Alltech National Title, starting as a Settlement Processor and becoming an Operations Manager. Currently, they hold the position of National Director of Operations. ​ Hope Ottoviani completed an AA degree in Communications from Lord Fairfax Community College from 2007 to 2009. Hope then pursued a BA in Communications at Christopher Newport University from 2009 to 2011. Additionally, they obtained certifications as an insurance producer and a title producer from ATG Title. ​ Connect with Hope Website: ATG Title LinkedIn: Hope Ottoviani   Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected.   Explore more on our website: www.alltechnational.com/podcast Stay updated with our newsletter: www.mochoumil.com Follow Mo on LinkedIn: Mo Choumil Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it's underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at www.TitleGPT.ai. Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at AlltechNationalTitle.com. Extra hands without extra overhead—that's Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at SafiVirtual.com.

    15 min
  7. May 12

    AI Starts at the Top: How We Built Claude Into Our Company DNA

    Most companies are experimenting with AI, but very few are implementing it with structure, leadership buy-in, and real operational strategy. In this episode, Mo Choumil and Hope Ottoviani pull back the curtain on how All Tech National Title and ATG Title are rolling out Claude Enterprise internally, from building "master memory files" and department-specific AI projects to creating a company-wide knowledge base that cuts down repetitive questions and accelerates workflows. If you're still treating AI like a side tool instead of core infrastructure, this conversation will completely change how you think about implementation.    What you'll learn from this episode Why successful AI adoption must start at the leadership level and cascade through departments systematically The role department-specific AI projects play in building scalable internal knowledge systems  How "master memory files" create context-rich AI systems tailored to your company's values, SOPs, and compliance requirements Foundational skills for getting useful outputs from AI systems How AI-powered internal knowledge bases reduce operational bottlenecks and improve employee efficiency   Resources mentioned in this episode  Anthropic ChatGPT Google Gemini xAI Microsoft OneDrive Perplexity Title GPT Ask All Tech   About Hope Ottoviani Hope Ottoviani has diverse work experience spanning various industries. Hope began their career in 2005 as a Dishwasher/Caterer at Nissan Pavilion/Jiffy Lube Live. Hope then worked as a Shift Runner at Domino's Pizza from 2005 to 2009. In 2009, they became a Crew Leader at Einstein's Café, where they stayed until 2011. During this time, in 2010, they also had an internship at the CBS Radio Station. In 2010, they joined Starbucks as a barista and remained there until 2011. In 2011, they joined Clearmind Events as a Trainer/Authorized Distributor for a few months. Since 2011, they have worked at Alltech National Title, starting as a Settlement Processor and becoming an Operations Manager. Currently, they hold the position of National Director of Operations.   Hope Ottoviani completed an AA degree in Communications from Lord Fairfax Community College from 2007 to 2009. Hope then pursued a BA in Communications at Christopher Newport University from 2009 to 2011. Additionally, they obtained certifications as an insurance producer and a title producer from ATG Title.   Connect with Hope Website: ATG Title LinkedIn: Hope Ottoviani   Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected.    Explore more on our website: www.alltechnational.com/podcast Stay updated with our newsletter: www.mochoumil.com Follow Mo on LinkedIn: Mo Choumil Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it's underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at www.TitleGPT.ai. Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at AlltechNationalTitle.com. Extra hands without extra overhead—that's Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at SafiVirtual.com.

    14 min
  8. May 5

    Cybersecurity Measures to Fortify Your Title Company with Tom Cronkright

    In this episode, Tom Cronkright shares his gripping journey from wire fraud victim to founder of CertifID, a platform revolutionizing real estate cybersecurity. Learn the latest tactics used by cybercriminals, how technology can thwart fraud, and practical steps to protect your transactions. Don't miss this essential guide to staying safe in the real estate industry.   What you'll learn from this episode The story behind the founding of CertifID and its mission Evolution of cybercriminal tactics in the real estate sector Best practices when falling victim to cyber fraud CertifID's key features and how they safeguard electronic payments Future trends in digital closings and staying alert in cybersecurity practices   Resources mentioned in this episode  The Infinite Game by Simon Sinek | Paperback, Hardcover, and Kindle The Founders Mentality by Chris Zook and James Allen | Hardcover and Kindle Founders | Apple Podcasts Internet Crime Complaint Center (IC3) Fraud Recovery Services | CertifID    About Tom Cronkright Tom is the Executive Chairman of CertifID, a technology platform designed to safeguard electronic payments from fraud. He co-founded the company in response to a wire fraud he experienced and the rising instances of real estate wire fraud. He also serves as the CEO of Sun Title, a leading title agency in Michigan. Tom is a licensed attorney, real estate broker, title insurance producer, and nationally recognized expert on cybersecurity and wire fraud.   Connect with Tom  Website: CertifID | Sun Title LinkedIn: Thomas Cronkright   Connect With Us Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected.  Explore more on our website: www.alltechnational.com/podcast Stay updated with our newsletter: www.mochoumil.com Follow Mo on LinkedIn: Mo Choumil

    41 min
4.7
out of 5
22 Ratings

About

"In a world where change is the only constant, Title Agents Podcast stands at the forefront, guiding title professionals to not just grow their businesses but to master the art of innovation. With every episode, you're handed the keys to unlock unparalleled growth and stay ahead of the curve. Get ready for a transformative journey!"

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