Transform NOW

SS&C
  • 5.0 (30)
  • Business
  • Updated Weekly

Transform NOW is brought to you by SS&C. AI is reshaping work, but the real breakthrough is orchestration. When people, AI, and automation move together as one intelligent workflow, enterprises stop experimenting and start transforming. On Transform NOW, we explore how AI and agent orchestration are transforming operations, driving growth, and changing how organizations serve customers and empower employees. Subscribe to stay ahead of what’s next in AI...practical, real, and happening now.

  1. 3d ago

    493. Weekly Pulse Check on Automation & AI News

    In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: . Amazon CEO’s Talks With U.S. Officials Triggered Crackdown on Anthropic Models https://www.wsj.com/tech/ai/amazon-ceos-talks-with-u-s-officials-triggered-crackdown-on-anthropic-models-dcc90578?st=tXVhYj&reflink=desktopwebshare_permalink&mod=tldr&utm_source=tldrai . Universal AI Adoption, Limited Impact: Trinity's TGaS Advisors Exposes Pharma's Execution Gap - https://www.tmcnet.com/usubmit/2026/06/17/10401655.htm . Accenture: Consumers show growing trust in AI shopping agents https://www.artificialintelligence-news.com/news/ai-shopping-agents-consumer-trust-accenture-report/ . Insurers pivot AI strategy toward core risk underwriting https://www.artificialintelligence-news.com/news/insurers-pivot-ai-strategy-toward-core-risk-underwriting/ . Claude Becomes an iPhone Option - Anthropic's Biggest Consumer Expansion Ever - https://www.buildfastwithai.com/blogs/ai-news-today-june-8-2026 . Satya Nadella warns that AI could hollow out entire industries, echoing the damage done by globalization https://venturebeat.com/technology/satya-nadella-warns-that-ai-could-hollow-out-entire-industries-echoing-the-damage-done-by-globalization . Visit us on our socials: 🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU 🧑‍💻LinkedIn: https://okt.to/k8zIdp ✖️Twitter: https://okt.to/fHyd9G 🙋‍♀️Facebook: https://okt.to/Vyjfiz 📸Instagram: https://okt.to/5nYvIf 💭Blog: https://okt.to/QuGqVP 🤩Case studies: https://okt.to/ft1AMX . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

    36 min

  2. 5d ago

    492. Rethink Resistance: The Neuroscience of Change

    In this episode, host Michael Marchuk interviews Travis D. Hahler, author of Rethink Resistance and senior director of global strategy and transformation at Salesforce, about why organizational resistance to change, especially AI-driven change, is rooted in biology, not mindset. Travis explains how the brain scans for threat, expends energy when routines are disrupted, and processes change as loss, often affecting competence, relationships, and control. He outlines neurological systems involved in change (including the basal ganglia, prefrontal cortex, anterior cingulate cortex, amygdala, and limbic system) and connects them to habits, learning effort, exclusion, ambiguity, anxiety, and loss. They discuss why empathy, honesty, and vulnerability matter, how successful organizations treat resistance as information, and why pacing, trust, clear narratives, and frequent transparent communication improve adoption. Here's what we talked about with Travis: -Resistance Is Biology -Autopilot Routines and AI -Empathy and Loss in Change -Six Brain Barriers Explained -Adoption Patterns That Work -Scaling Trust in Big Orgs Order Travis' book here: https://linktr.ee/theneurologicalnomad Visit us on our socials: 🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU 🧑‍💻LinkedIn: https://okt.to/k8zIdp ✖️Twitter: https://okt.to/fHyd9G 🙋‍♀️Facebook: https://okt.to/Vyjfiz 📸Instagram: https://okt.to/5nYvIf 💭Blog: https://okt.to/QuGqVP 🤩Case studies: https://okt.to/ft1AMX To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

    35 min

  3. Jun 12

    491. Weekly Pulse Check on Automation & AI News - 06.12.26

    In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode: • The Fight Over AI Is Really a Fight Over Who Governs https://time.com/article/2026/06/10/the-fight-over-ai-is-really-a-fight-over-who-governs/ • Palantir’s Karp says businesses are ‘unhappy’ with the frontier AI labs https://www.cnbc.com/2026/06/10/palantir-karp-enterprise-ai.html • Can tech companies learn to love cheaper AI models? https://techcrunch.com/2026/06/09/can-tech-companies-learn-to-love-cheaper-models • Why Employees Aren’t Transparent About Their AI Usage https://hbr.org/2026/06/why-employees-arent-transparent-about-their-ai-usage • Judge Punishes 4 Lawyers After Catching Both Sides Using A.I. in Lawsuit https://www.reuters.com/legal/litigation/judge-rules-both-sides-lawsuit-misused-ai-disqualifies-lawyers-2026-06-09/ Visit us on our socials: 🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU 🧑‍💻LinkedIn: https://okt.to/k8zIdp ✖️Twitter: https://okt.to/fHyd9G 🙋‍♀️Facebook: https://okt.to/Vyjfiz 📸Instagram: https://okt.to/5nYvIf 💭Blog: https://okt.to/QuGqVP 🤩Case studies: https://okt.to/ft1AMX To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

    35 min

  4. Jun 9

    490. Checking in on the State of AI in EMEA Financial Services from the SS&C Deliver Conference

    In this episode, Brad Hairston talks with Richard McGrail, an automation & AI services leader from SS&C GIDS, who shares his insights on AI trends observed while speaking with attendees at the annual SS&C customer conference in Windsor, UK in May 2026. . What we talked about with Richard: * Where customers are on the AI journey * EMEA regulated markets as a brake on adoption * Build vs. buy vs. partner * AI agents in financial services * "Platforming AI" concept * Top AI use cases in financial services * Domain expertise as SS&C's differentiator *AI moving up-market . Visit us on our socials: 🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU 🧑‍💻LinkedIn: https://okt.to/k8zIdp ✖️Twitter: https://okt.to/fHyd9G 🙋‍♀️Facebook: https://okt.to/Vyjfiz 📸Instagram: https://okt.to/5nYvIf 💭Blog: https://okt.to/QuGqVP 🤩Case studies: https://okt.to/ft1AMX . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

    37 min

  5. Jun 5

    489. Weekly Pulse Check on Automation & AI News

    In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:.Trump Signs Executive Order Seeking Oversight of A.I. Models https://www.nytimes.com/2026/06/02/technology/trump-executive-order-ai.html .Meta workers can opt out of being tracked at work - but only for half an hour at a time https://www.bbc.com/news/articles/c93x0k194yno .Owning The Mind: Is That What Anthropic, OpenAI And Private Equity Are Up To? https://www.forbes.com/sites/johnsviokla/2026/06/02/owning-the-mind-is-that-what-anthropic-openai-and-private-equity-are-up-to/ .ChatGPT can now see your bank account. Is it worth the risk? - https://www.yahoo.com/finance/personal-finance/banking/article/chatgpt-can-now-see-your-bank-account-is-it-worth-the-risk-141555728.html .Perplexity CEO tells CNBC one metric will determine who wins the AI race https://www.cnbc.com/2026/06/03/perplexity-ceo-ai-valuations-computer-agentic.html .How to Tell if Google Chrome Secretly Downloaded a 4GB AI Model to Your Device - https://www.cnet.com/tech/services-and-software/if-you-use-google-chrome-your-device-may-have-secretly-downloaded-a-4gb-ai-model/ .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

    38 min

  6. Jun 2

    488. Agentic AI Organization Design

    In this episode, host Michael Marchuk speaks with Tim Shea, founder and CEO of Latticework Insights, about what it takes to build an enterprise-grade agentic AI program that delivers measurable value. Shea explains that while LLMs are powerful, hallucinations, non-determinism, and high-stakes risk make many agentic initiatives fail without human checks, clear leadership, and strong operating models. He outlines how to decide when a use case truly needs agentic AI versus deterministic automation, using an analytics workflow (extraction, modeling, interpretation, evaluation) to show where agents help most. Shea shares a restaurant-chain example where an agent rapidly replicated unit tests across pipelines to improve data quality and executive confidence. He warns against rushing, token-burning for its own sake, and losing focus on business outcomes, emphasizing upskilling and domain expertise as key differentiators over the next 12–18 months. What we talked to Tim about: -What Agentic AI Means -Why AI Fails in Production -When You Need Agents -Agent Roles in Analytics -Managing Agent Swarms -Org Design and Upskilling -Measuring Real Outcomes -Common Adoption Mistakes -Workflow Shifts and Tools -High Stakes Industries Limits Visit us on our socials: 🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU 🧑‍💻LinkedIn: https://okt.to/k8zIdp ✖️Twitter: https://okt.to/fHyd9G 🙋‍♀️Facebook: https://okt.to/Vyjfiz 📸Instagram: https://okt.to/5nYvIf 💭Blog: https://okt.to/QuGqVP 🤩Case studies: https://okt.to/ft1AMX To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

    39 min

  7. May 29

    487. Weekly Pulse Check of Automation & AI News - 05.29.26

    In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode: • Altman and Amodei Walk Back AI Job Apocalypse Warnings Ahead of Trillion-Dollar IPOs https://mlq.ai/news/altman-and-amodei-walk-back-ai-job-apocalypse-warnings-ahead-of-trillion-dollar-ipos/ • Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI https://fortune.com/article/why-microsoft-ai-chief-mustafa-suleyman-predicts-ai-automation-18-months/ • Why Human Agency Matters for Quantum AI https://knowledge.wharton.upenn.edu/article/why-human-agency-matters-for-quantum-ai/ • 4 Things To Know As OpenAI Eyes IPO https://www.forbes.com/sites/investor-hub/article/openai-ipo-things-to-know/ • Illinois lawmakers pass landmark artificial intelligence accountability bill https://www.cbsnews.com/chicago/news/illinois-lawmakers-pass-landmark-artificial-intelligence-accountability-bill/ • Plots, love letters and remedies: The medieval secrets being revealed by AI https://www.bbc.com/future/article/20260527-plots-love-letters-and-diplomacy-the-medieval-secrets-being-revealed-by-ai Visit us on our socials: 🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU 🧑‍💻LinkedIn: https://okt.to/k8zIdp ✖️Twitter: https://okt.to/fHyd9G 🙋‍♀️Facebook: https://okt.to/Vyjfiz 📸Instagram: https://okt.to/5nYvIf 💭Blog: https://okt.to/QuGqVP 🤩Case studies: https://okt.to/ft1AMX . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

    36 min

  8. May 26

    486. Managing AI Costs while Scaling Agentic Workflows with Small Language Models

    In this episode of the Transform NOW podcast, host Michael Marchuk hosts Rob May, CEO of Neurometric and co-host of the AI in NYC podcast, discussing practical AI deployment beyond hype. Rob explains Neurometric’s focus on small language models and inference optimization, helping companies move high-volume tasks off frontier models to task-specific endpoints to reduce latency and cost. He explores whether enterprises should stay model-agnostic versus aligning with a vendor for guardrails, culture, and data considerations, and how agentic workflows may soon choose models dynamically, with risks around constraints, availability, and stability. Rob covers model deprecation, data/model drift, and why legacy models may persist via third-party hosting. Key AI KPIs include accuracy, latency, and cost; token-usage metrics are criticized. For regulated workflows like KYC and fraud, he stresses human oversight and alerting. They also discuss governance tradeoffs, startup vs incumbent advantages, quantization and other inference cost tactics, and ongoing chip innovation driving edge AI and potential data center opportunities. -Small Language Models -Model Moats and Vendor Choice -Agents Routing to Models -Failures, Drift, and Legacy Models -Executive KPIs for AI -Bottlenecks in Regulated Workflows -Minimum Viable Governance -Big Firms vs Startups Strategy -Future Hardware and Edge AI Visit us on our socials: 🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU 🧑‍💻LinkedIn: https://okt.to/k8zIdp ✖️Twitter: https://okt.to/fHyd9G 🙋‍♀️Facebook: https://okt.to/Vyjfiz 📸Instagram: https://okt.to/5nYvIf 💭Blog: https://okt.to/QuGqVP 🤩Case studies: https://okt.to/ft1AMX To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

    38 min
See All (492)

Ratings & Reviews

5
out of 5
30 Ratings

About

Transform NOW is brought to you by SS&C. AI is reshaping work, but the real breakthrough is orchestration. When people, AI, and automation move together as one intelligent workflow, enterprises stop experimenting and start transforming. On Transform NOW, we explore how AI and agent orchestration are transforming operations, driving growth, and changing how organizations serve customers and empower employees. Subscribe to stay ahead of what’s next in AI...practical, real, and happening now.

Information

  • Creator
    SS&C
  • Years Active
    2020 - 2026
  • Episodes
    492
  • Rating
    Clean
  • Copyright
    © SS&C
  • Show Website
    Transform NOW

You Might Also Like