UNSCRIPTED

Future of Field Service
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The UNSCRIPTED podcast takes an honest look at how business leaders are evolving, innovating, and overcoming today’s biggest challenges. With discussions focused on the firsthand perspective of leaders across industries and around the globe, you gain a front row seat to the tales of the trials and triumphs they experience as they modernize their businesses – and themselves. This podcast is hosted by Sarah Nicastro, who has more than 15 years’ tenure covering business transformation, technology, and leadership trends.

  1. Resilience is the Strategy

    -5 Ч · БОНУСНЫЙ КОНТЕНТ

    Resilience is the Strategy

    Sometimes maximizing asset value is less about short-term optimization and more about building resilience over decades. In this episode of Assets UNSCRIPTED, host Berend Booms speaks with Markus Göring, Director of Asset Value Controlling at Vattenfall, about why resilience has become astrategic priority for asset-intensive organizations operating in an increasingly uncertain world. They explore where organizations most commonly lose assetvalue across the lifecycle, why risk-based maintenance is not optional but foundational to staying in control, and how deliberately balancing performance, cost, and risk over time is what ultimately creates resilient operations. Markus shares a pragmatic view on the realities of data and AI in assetmanagement, the role of operational readiness in preventing value erosion between projects and operations, and why transparency, clear ownership of assumptions, and cross-functional alignment matter more than tools or certifications. For leaders navigating short-term pressures, long assetlifespans, and growing volatility, this conversation offers a grounded, experience-based perspective on resilience as a strategy-not by trying to predict the future, but by staying in control and being prepared for it.

    48 мин.
  2. Lessons Learned from a Regional Leader Driving Impact in a Global Organization

    -1 ДН.

    Lessons Learned from a Regional Leader Driving Impact in a Global Organization

    Leading multiple countries across Asia Pacific requires far more than operational excellence—it demands deep cultural understanding, intentional relationship-building, and the strategic ability to represent your region within a global enterprise. In this episode of UNSCRIPTED, host Sarah Nicastro sits down with Madhu Oza, Director of Global Technical and Service Excellence for APAC at Abbott Laboratories, to explore what it takes to build trust, bridge cultural divides, and amplify regional impact while maintaining alignment with global standards. Whether you're navigating the complexities of international leadership or looking to elevate your team's impact on the world stage, this conversation is packed with actionable insights to help you lead with cultural intelligence and authenticity.

    49 мин.
  3. The Constructive Contrarian: How Questioning Everything Can Build Success – Part Two

    4 ФЕВР.

    The Constructive Contrarian: How Questioning Everything Can Build Success – Part Two

    In this episode of UNSCRIPTED, host Sarah Nicastro sits down with Greg Crumpton, VP at ServiceLogic and founder of DeepKnowledge, to explore how curiosity and contrarian thinking drive innovation, why respecting local expertise beats corporate control, and how modern leaders can build cultures where people actually want to stay. Whether you're navigating acquisition-led growth, scaling teams across generations, or struggling with the shift from command-and control management, this conversation is packed with hard-won wisdom on trust, mutual respect, and what it really takes to lead today.

    42 мин.
  4. The Constructive Contrarian: How Questioning Everything Can Build Success – Part One

    28 ЯНВ.

    The Constructive Contrarian: How Questioning Everything Can Build Success – Part One

    In this episode of UNSCRIPTED, host Sarah Nicastro sits down with Greg Crumpton, VP at ServiceLogic and founder of DeepKnowledge, to explore how curiosity and contrarian thinking drive innovation, why respecting local expertise beats corporate control, and how modern leaders can build cultures where people actually want to stay. Whether you're navigating acquisition-led growth, scaling teams across generations, or struggling with the shift from command-and-control management, this conversation is packed with hard-won wisdom on trust, mutual respect, and what it really takes to lead today.

    47 мин.
  5. How the Practice of “Painstorming” Improves Change Leadership

    21 ЯНВ.

    How the Practice of “Painstorming” Improves Change Leadership

    Host Sarah Nicastro welcomes Jeffrey Yip, Associate Professor of Management and Organizational Studies at Simon Fraser University, who teaches leadership in the Executive MBA and Management of Technology programs, conducts research that addresses managerial challenges in work relationships and leading change, and has contributed to resources like HBR and Psychology Today. Jeff shares the need for leaders to listen to organizational pain through a process called “painstorming” and explains how doing so can significantly improve change management.

    49 мин.
  6. The Importance of Learning Oneself in Leadership

    14 ЯНВ.

    The Importance of Learning Oneself in Leadership

    What if the key to advancing your career was less about climbing the ladder and more about knowing yourself? In this episode of UNSCRIPTED, host Sarah Nicastro sits down with Stand Out 50 2025 leader Adam Gloss, Chief Operating Officer at Impel, to explore why self-awareness is your greatest leadership asset. The two discuss how to identify what truly drives you (and what doesn't) and the strategies to build a career aligned with your values—not just your ambitions.

    51 мин.
  7. 2026 Sneak Peek

    7 ЯНВ.

    2026 Sneak Peek

    In this episode of UNSCRIPTED, host Sarah Nicastro shares an exclusive sneak peek of what’s to come in 2026 – all initiatives designed to serve the evolving needs of those leading service-centric organizations.

    17 мин.
  8. The Top 10 UNSCRIPTED Podcasts of 2025: Part 2

    31.12.2025

    The Top 10 UNSCRIPTED Podcasts of 2025: Part 2

    In this special year-end episode, host Sarah Nicastro shares the Top 5 of the Top 10 episodes of 2025.

    18 мин.
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The UNSCRIPTED podcast takes an honest look at how business leaders are evolving, innovating, and overcoming today’s biggest challenges. With discussions focused on the firsthand perspective of leaders across industries and around the globe, you gain a front row seat to the tales of the trials and triumphs they experience as they modernize their businesses – and themselves. This podcast is hosted by Sarah Nicastro, who has more than 15 years’ tenure covering business transformation, technology, and leadership trends.

Информация

  • Автор
    Future of Field Service
  • Годы выхода
    2019 - 2026
  • Выпуски
    356
  • Ограничения
    Без ненормативной лексики
  • Авторские права
    © Future of Field Service
  • Сайт подкаста
    UNSCRIPTED