UpYourStack

UpYourStack Podcast
UpYourStack Podcast

Come join host Noah Berk, Co-Founder of The OBO Group, every week as he chats with industry leaders and top app developers to help you optimize your HubSpot tech stack. Tune in for expert insights, tips, and recommendations to take your HubSpot experience to the next level!

Episodes

  1. AUG 26

    Episode 7 - Salesmsg

    Noah Berk interviews Chris Brisson, the founder of Salesmsg. Chris shares the company's history, starting as a solution for outbound SMS marketing through Call Loop, evolving due to customer feedback into a comprehensive SMS, voicemail, and calling platform, integrated deeply with HubSpot. Chris delves into the challenges and lessons learned from initial failures, the importance of customer feedback, and how he pre-sold his new product idea through webinars. Salesmsg boasts various use cases across sales, marketing, and support, positioning itself as a leading SMS tool. They discuss the strategic use of AI to enhance customer interaction and simplify communication workflows, aiming to provide an 'easy button' for business communication. Chris also shares innovative uses of SMS in marketing campaigns, highlighting a memorable example of a successful 'swipe up' method for engagement. The episode underscores the importance of transparency, customer feedback, and continuous product improvement. 00:00 Introduction to Up Your Sack Podcast 00:17 Meet Chris Brisson from Salesmsg 00:29 What is Salesmsg? 01:13 The Origin Story of Salesmsg 02:45 The Death of Call Loop and Birth of Salesmsg 04:00 Lessons for Entrepreneurs 05:52 Building a Better Product 08:20 Early Growth and Integration 11:52 Customer Feedback and Future Plans 16:32 Embracing Customer Feedback 17:33 The Power of Radical Transparency 18:44 Sales Message's Unique Market Position 20:45 Comprehensive Features and Integrations 23:49 Textize Your Business: A New Methodology 26:11 AI and the Future of Salesmsg 28:49 Innovative Customer Experiences 31:33 Conclusion and Contact Information

    33 min

About

Come join host Noah Berk, Co-Founder of The OBO Group, every week as he chats with industry leaders and top app developers to help you optimize your HubSpot tech stack. Tune in for expert insights, tips, and recommendations to take your HubSpot experience to the next level!

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