Retailistic

Deborah Weinswig

Join Deborah Weinswig of Coresight Research as she hosts discussions on a range of topics at the intersection of retail and technology.

  1. -12 Ч

    “Change Equals Opportunity”: How Jim Keyes Took 7-Eleven from Bankruptcy to Global Dominance

    Video of this episode is here   Takeaways AI is transforming the retail landscape significantly. Jim Keyes' journey exemplifies the American success story. Early jobs, like working at McDonald's, provide invaluable lessons. Understanding consumer behavior is crucial for retail success. Gasoline retail is a unique challenge due to its commodity nature. Technology can enhance decision-making in retail environments. Fresh and Easy's failure highlights the importance of local market understanding. Change in retail is an opportunity for growth and innovation. Imagination is essential for leaders in today's fast-paced environment. AI has the potential to revolutionize industries and enhance human learning.   Chapters 00:00 Introduction and Background 02:36 Early Career and Lessons from McDonald's 05:33 Transition to Gulf Oil and Early Career Decisions 08:17 Journey to 7-Eleven and Strategic Planning 11:17 Understanding Retail Gasoline Business 13:50 Insights on Retail Strategy and Consumer Behavior 16:32 Technology's Role in Retail 19:13 Lessons from 7-Eleven's Success in Japan 22:02 Challenges Faced with Fresh and Easy 24:49 Conclusion and Future of Retail 25:01 The Fresh and Easy Experience 29:38 Lessons from 7-Eleven's Reinvention 32:42 The Importance of Product Assortment 34:58 Lightning Round Insights 37:37 The Future of Retail and AI 44:43 Harnessing AI for Human Advancement

    49 мин.
  2. 4 НОЯБ.

    Navigating Retail's AI Revolution: Foresight, Uncertainty, and Game-Changing Journeys

    Video version of this episode is here   Takeaways Patrick Sobral's journey reflects the importance of connections in professional growth. Transitioning to consulting offers unique challenges and opportunities. Innovation should be a collective effort within organizations. Startups must be patient and strategic when working with larger companies. Foresight methodologies are essential for navigating uncertainty in business. The consumer journey has evolved significantly with the rise of AI. Education is crucial for consumers navigating product choices. Managing information overload is a challenge in the age of AI. Creating memorable experiences is key to successful consulting. Continuous learning and sharing knowledge are vital for professional development.   Chapters 00:00 Introduction to Patrick Sobral's Journey 04:01 Transitioning to Consulting: A New Perspective 06:29 Overcoming Innovation Silos in Corporates 09:10 Advice for Startups Collaborating with Corporates 11:34 Navigating the Innovation Landscape 14:07 Upskilling in a Rapidly Changing Environment 16:46 The Evolving Consumer Journey in Beauty and Beyond 29:40 Memorable Experiences in Consulting 32:40 The Importance of Community and Conversations 33:56 Mindfulness in Professional Interactions 36:32 Insights Beyond Data 39:17 Embracing Uncertainty and Future Thinking 41:00 Rapid Fire Insights 47:29 Advice for Knowledge Sharing and Learning

    49 мин.
  3. 28 ОКТ.

    The Dawn of Agentic AI: Revolutionizing Holiday Shopping in 2025

    Video version of this episode is here   Takeaways Agentic AI is set to revolutionize retail by enabling seamless transactions within chat interfaces. The integration of AI in shopping is becoming more prevalent, with major retailers like Etsy and Shopify leading the way. Consumer trust in AI-driven shopping experiences is crucial for widespread adoption. The future of shopping will likely involve personalized agents that cater to individual preferences and needs. AI can enhance the shopping experience by providing tailored recommendations and price comparisons. Drones and advanced delivery systems are emerging as viable options for last-mile logistics. The distinction between GenAI and agentic AI is significant, with the latter capable of executing actions based on user input. Retailers may need to adapt their strategies as AI changes consumer behavior and expectations. The upcoming holiday season is expected to see a surge in agentic shopping as consumers seek value and convenience. Trust and security will be paramount as consumers share personal information with AI shopping agents.   Chapters 00:00 The Rise of Agentic AI in Commerce 03:39 Consumer Behavior and AI Shopping Dynamics 05:43 Retailer Integration and Market Competition 08:21 Logistics and Delivery Innovations 11:05 Understanding Agentic AI vs. GenAI 13:27 Personal Shopping Agents and Future Trends 16:00 The Role of IoT in Shopping 18:11 Dynamic Pricing and Consumer Trust 20:54 The Future of Shopping and Consumer Experience

    31 мин.
  4. 14 ОКТ.

    The Human Side of Cyber: Elias Oxendine on Trust, Technology, and Tractor Supply

    Video version is here   Takeaways Elias Oxendine emphasizes the rapid pace at which Tractor Supply operates. The culture at Tractor Supply encourages learning from failures. Communication is crucial for cybersecurity professionals to convey technical concepts in business terms. Trust is essential for maintaining customer relationships in cybersecurity. Elias's journey from military intelligence to cybersecurity showcases the importance of diverse experiences. The role of CISO has evolved significantly, especially in a franchise model. AI is becoming increasingly important in cybersecurity and retail operations. Employee education on cybersecurity must include safe browsing practices. Partnerships with technology providers are vital for innovation and success. The future of retail will be defined by experiential customer interactions.   Chapters 00:00 Introduction to Elias Oxendine and Nashville's Tech Scene 04:14 Understanding Tractor Supply: More Than Just Tractors 07:00 Elias's Journey: From Navy to Cybersecurity 09:48 The Influence of Military Discipline on Professional Life 12:31 Transitioning from GE to Yum: Challenges and Growth 15:26 The Evolving Role of CISO in Today's Digital Landscape 18:13 Navigating AI and Cybersecurity in Modern Business 20:48 Educating Employees on AI Usage and Governance 25:36 Engaging Learning Techniques 27:23 Establishing AI Governance 29:54 Edge Computing in Retail 33:11 Enhancing In-Store Experience 35:29 Cybersecurity and Trust 38:41 Evolving Technology Partnerships 45:13 Lightning Round Insights

    50 мин.
  5. 19 СЕНТ.

    Gen Z, Loyalty, and Live Streaming: The Hottest Retail Trends from Shoptalk Fall 2025

    Takeaways Coresight Research provides insights from major retail events. AI and tariffs are the two main topics in retail discussions. Retailers are adapting to tariffs by innovating their supply chains. Generative AI is changing content production in retail. Retailers are focusing on data-driven decision-making. Physical stores are regaining importance for younger consumers. Innovation thrives in challenging environments. Boards are increasingly educated about AI's potential. Private label demand is rising due to tariffs. E-commerce growth is expected despite tariff uncertainties. Experiential retail is essential for modern consumers. Digital enhances the tactile experience of shopping. Supply chains must adapt to the rapid changes in consumer behavior. Gen Z values sustainability in their shopping habits. Loyalty programs need to evolve beyond traditional models. Live streaming is becoming a significant marketing tool. The attention economy is reshaping how brands engage with consumers. Retail media is increasingly becoming the dominant form of media. Emotional connections with customers are crucial for brand loyalty. AI will play a pivotal role in the future of commerce.   Chapters 00:00 Introduction to Retaili$tic and Shoptalk Fall 04:14 Key Themes: AI and Tariffs in Retail 14:00 Exploring AI Opportunities in Retail 19:33 Innovation Under Pressure in Retail 20:48 Experiential Retail: The New Paradigm 21:44 Transforming Supply Chains for Gen Z 24:19 Evolving Loyalty Programs and Customer Experience 27:10 The Rise of Live Streaming in Retail 30:22 Navigating the Attention Economy 32:11 Innovations in Retail Technology 36:31 The Future of AI in Commerce

    42 мин.

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Join Deborah Weinswig of Coresight Research as she hosts discussions on a range of topics at the intersection of retail and technology.

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