Why Systems Fail — And What to Do Instead

Most systems don’t fail because of bad tech — they fail because of bad decisions.

In this episode, we explore why ERP projects, digital tools, and even internal processes break down under real-world pressure. From legacy logic to tool bias, we unpack the quiet compromises that derail billion-dollar implementations and frustrate frontline teams.

You’ll learn:

• Why success depends more on incentives than software

• How consultants and internal teams unintentionally sabotage alignment

• The real cost of systems chosen for résumés, not results

• How to ask better questions before choosing a platform

• What to look for in a partner — and what to avoid

This is a must-listen for anyone making — or influencing — system decisions. Because it’s never just about the tech. It’s about fit, friction, and the future you’re building.