Will Power Podcast by Will Humphreys

Will Humphreys
  • 5.0 (11)
  • Entrepreneurship
  • Updated Weekly

Freedom isn’t just possible—it’s the point.If you’re a healthcare leader or entrepreneur tired of burnout, constant busyness, and feeling stuck in your own success story… this podcast is your reset button.Hosted by Will Humphreys—former physical therapist turned serial entrepreneur, speaker, and founder of Rockstar—The Will Power Podcast dives deep into what it really takes to build a business that serves your life, not the other way around.Expect raw coaching moments, unfiltered conversations, and powerful lessons on leadership, business, and family—the real pillars of lasting freedom.You’ll laugh, learn, and walk away ready to lead with love, live on purpose, and never give up your freedom.

  1. 4d ago

    How Spry Is Cutting Prior Auth Work by 80% with Minal Patel and Brijraj Bhuptani

    Will sat down with Minal and Brijraj from Spry live at APTA CSM to talk about the part of the physical therapy industry most clinicians never see: the technology quietly reshaping how clinics run. Brijraj was the CTO of Ola, the ride-share company often called the Uber of India, at its $6 billion peak. He left that world to build Spry because the same problem kept showing up: people need to move, and mobility gives them purpose. Minal treated patients for 15 years in outpatient ortho before she and her husband moved to Portugal. She wasn't looking for a new job. Spry found her on LinkedIn, and three years later she's the clinical voice inside a tech company, pushing back when the product team drifts too far from what actually happens on a clinic floor. The conversation gets into the real tension of building healthcare technology: a founder who thinks in outcomes and a clinician who thinks in patients, and what happens when those two things pull in different directions. They talk through Spry's insurance verification engine (95% accurate, down to the NPI level), the AI agent that now handles prior authorization and removes 80% of the manual work behind it, and why EMRs were never supposed to become billing tools in the first place. In this episode: Why Brijraj left a $6 billion ride-share company to build an EMR for physical therapistsThe difference between "work" and "toil," and why toil is what's driving burnout in PTHow Spry's insurance verification hits 95% accuracy at the NPI levelInside the AI agent that cuts prior authorization work by 80%Why most EMRs turned into billing tools when they were built for interoperabilityWhat's next for Spry: multi-specialty workflows, waitlist agents, and clinical decision supportMinal and Brijraj also get into what's next: a shared workflow for multi-specialty clinics where PT, OT, speech, and MD care actually talk to each other, an agent for canceling and waitlist management, and a clinical decision support tool built specifically for physical therapy. Follow the Will Power Podcast for more conversations with the people building the future of physical therapy.  Connect with Spry: www.sprypt.com  Send us Fan Mail Rockstars specialize in helping support or replace all non-clinical roles. Learn how a Rockstar can help scale your physical therapy practice. Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

  2. Aug 4

    Why Marketing Is the First Step in Financial Planning with Neil Trickett

    In this episode, Neil breaks down a distinction most practice owners have never heard: PR, marketing, and sales are three different things, and they work like a pyramid. PR is the foundation, your reviews, your reputation, what people say about you when you're not in the room. Marketing sits in the middle, your ads, your website, your direct mail. Sales is the tip, and it starts at your front desk, not just with your therapists. In this episode: Why marketing is the first step in financial planning, not an afterthought. The three-part pyramid: PR, marketing, and sales, and why most owners only focus on the top. Why is the front desk one of the most critical hires in your practice? What separates a marketing coordinator from a marketing director, and when to hire one. Why does your website need a full rebuild every three years? How Google Jobs is quietly becoming a recruiting tool most owners don't know exists. The Grow, Hire, Profit framework for scaling past $1M, $3M, and $10M. Where AI fits into modern practice marketing, and where it doesn't.Will calls this one of the most transformative conversations of the entire CSM. By the end, you'll understand why. About Neil Trickett:  Founder of Practice Promotions, working with PT, OT, and speech practices ranging from solo clinics to 200+ location organizations. Author of Market to Grow.  Website: The Premier Marketing Agency for Physical Therapy Clinics  Send us Fan Mail Rockstars specialize in helping support or replace all non-clinical roles. Learn how a Rockstar can help scale your physical therapy practice. Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

  3. Jul 28

    Paul Cords on the Future of Physical Therapy

    Will sits down with Paul Cords, physical therapist, adjunct professor, and PRN clinical excellence rep, live at APTA CSM. The conversation centers on primary care physical therapy: the idea that PTs aren't just a referral stop after a doctor's visit. In states like Arizona, they can be the first call for a musculoskeletal emergency, ahead of the ER. Paul and Will get into what's actually possible under current PT licensure (imaging referrals, differential diagnosis, same-day triage), why regulations differ so much state to state, and why PTs still don't own this authority in practice. They talk about the "seat at the table" problem: PTs are often left out of the referral and care-team conversations that happen naturally between physicians, and that has to change through both confidence and relationships, not just legislation. In this episode, they cover: What primary care PT actually means, and why it's more than "skip the family doctor"How PTs in states like Arizona can already send patients for same-day imagingWhy musculoskeletal cases might be triaged better by a PT than an ERThe "seat at the table" problem, and why it's personal before it's professionalA patient story: going from 100mg of daily Oxy to opioid-free in one monthWhy academia is starting to teach case ownership, not just documentationWhat it looks like when a PT is paid for wellness visits, not just injury visitsWhere Paul sees the profession heading, and what has to change to get therePaul Cords is a physical therapist, adjunct professor at NAU, and clinical excellence rep with PRN. He also does nonprofit and leadership development work in Tanzania through Zoe Hope International. Thanks to PRN for supporting this episode. Lead with love. Never give up. Send us Fan Mail Rockstars specialize in helping support or replace all non-clinical roles. Learn how a Rockstar can help scale your physical therapy practice. Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

  4. Jul 21

    The Playbook Behind Metro's 500+ Team Growth with Vanessa Labadie and Christina Pagel

    Servant leadership gets dismissed as a soft skill. Vanessa Labadie and Christina Pagel run operations for Metro, a pediatric therapy company with 500 employees across 18 locations, and they treat it as a process, not a feeling. In this episode: What servant leadership actually means, and what it isn'tVanessa's "5% rule" for leading people through stressWhy letting your team make decisions builds trust faster than any policyThe real difference between firing someone and "coaching them out"How Metro's team holds each other accountable, in both directions on the org chartWill's story of solving a coverage problem by handing it to the team instead of solving it aloneThey also get into what changes when the team, not just the owner, gets to solve the company's hardest problems, and why Will believes the biggest surprise after selling his own practice wasn't the money. It was the team. If you're a private practice owner trying to build a team that doesn't dread Sunday nights, this one is for you. Subscribe for more conversations on building practices that run on more than clinical excellence. Send us Fan Mail Rockstars specialize in helping support or replace all non-clinical roles. Learn how a Rockstar can help scale your physical therapy practice. Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

  5. Jul 14

    Lori Shaffer Clarke on The Culture Playbook Behind One of the Most Connected Teams in Pediatric Therapy

    This episode is not a straight line success story. Lori built a business, sold it to a competitor who lied about their culture, walked away, lost her company during COVID, and started over with 89 employees in 2020. Five years later she has close to 500. Will and Lori get into what actually holds a culture together at scale. Weekly virtual training with clinic directors. A mentor role built specifically to protect new grads from burnout, including covering caseloads so a stressed therapist can catch up. Massage therapists brought into the clinics. A theme every year, from servant leadership to teamwork, that shapes training all the way down. Topics covered: Building a mentor layer that protects new clinicians instead of just supervising themWhy Lori invested in leadership development instead of training all 500 employees the same wayThe decision to close her original private pay clinic during the 2008 recessionWhat changed when she sold her business and saw a culture that only claimed to follow the golden ruleStarting over in 2020 with under 100 employees and reaching 500 in five yearsWhy she waited over a decade before doing formal strategic planningReading body language as a core leadership skillIf you are trying to figure out how to scale a clinic without losing what made it feel human in the first place, this conversation gives you a real blueprint. Send us Fan Mail Rockstars specialize in helping support or replace all non-clinical roles. Learn how a Rockstar can help scale your physical therapy practice. Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

  6. Jul 7

    The Art and Science of Recruiting in PT with JR Bonhomme of PRN

    Recorded live at APTA CSM, this episode features JR Bonhomme, a recruiting leader at PRN Physical Therapy, a company operating across 275 locations in 17 states. JR pulls back the curtain on what it actually takes to attract and keep great PTs in today's landscape, whether you are a student searching for your first job or an owner building a team that lasts. Will and JR cover what students get wrong when researching employers, why most practice owners are losing great hires before they even respond, and what PRN does differently to stand out in a crowded market. What you will hear in this episode: Why students need to look past the base salary number and what they should be evaluating instead. How to research a company's culture using Glassdoor, Indeed, and even Google patient reviews. Why speed is the single most important variable in modern recruiting and what 24 hours really means. The daily sourcing habit JR uses before he opens a single email. How being present at university career fairs gives smaller clinics a real recruiting edge.What PRN's Transition to Practice program does for new grad retention. Why offering schedule flexibility keeps clinicians longer than raises alone. What the book Mutiny on the Bounty taught JR about leadership and team management.The story of an eighth grade music teacher who changed the direction of JR's life.This one is practical, honest, and full of specific moves you can use right now. Send us Fan Mail Rockstars specialize in helping support or replace all non-clinical roles. Learn how a Rockstar can help scale your physical therapy practice. Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

  7. Jun 30

    How Jag Physical Therapy and Dan Built a 2,000 Person PT Company on One Question: What's Your Why?

    In this episode, Will sits down with Dan, Vice President of clinical services, live at APTA CSM to talk about the leadership philosophy that built something rare in private practice, a company where people actually want to stay, grow, and build a future. Dan shares how losing his father at 26 shaped everything about how he leads. How a second grade teacher taught him the power of memorization and names. Why he gives the book "I Love It Here" by Clint Pulver to every new clinic director. And how knowing the names of his employees' kids is not a nice extra. It is the whole strategy. This is an episode about what happens when you build around people instead of process. And what it looks like when retention is not a metric but a reflection of a culture where every person feels genuinely seen. Topics covered in this episode: Why knowing your team's why is the starting point for everythingHow JAG built programs like their 8 week new grad ramp by listening to what people actually neededThe LinkedIn stat that says 88% of people leave a job because they could not see a future there, and how Dan flips that script from day oneWhy Dan still treats patients after all these yearsWhat it really means to build a company where people want to take your jobIf you are a practice owner who is burned out or feeling like growth is just more weight on your shoulders, this one is for you. Send us Fan Mail Rockstars specialize in helping support or replace all non-clinical roles. Learn how a Rockstar can help scale your physical therapy practice. Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

  8. Jun 23

    Building Values That Create Warriors with Jarom Woodbury

    Jarom Woodbury is a professional MMA fighter turned physical therapist, regional director at OSR Physical Therapy, and a father of three. In this episode he breaks down how he built a "Warrior Code," a set of seven family values lived out through weekly meetings, daily habits, and hard conversations. Will and Jarom unpack the Point Story Lesson behind real values. The point: a value is not a word on a wall, it is what you do daily. The story: Jarom's pro fight where he got caught in a chokehold, heard his "inner coward" tell him to tap out, and chose to fight back instead. The lesson: the only true failure is quitting, and every leader, parent, or business owner can build a system that turns belief into action. They cover the inverted U principle and managing arousal under pressure, why accountability means clarity not just pressure, how to run a weekly values meeting with kids or a team, and why admitting imperfection builds more trust than pretending to have none. Key Takeaways: Values are actions, not words. A value only counts if it shows up in daily habits. The Woodbury Warrior Code. Jarom's family lives by seven values: Integrity, Honesty, Honor, Compassion, Courage, Loyalty, and Respect.Repetition makes values stick. Jarom calls it paramount. You can't set a value once and expect people to internalize it. The inverted U principle. Performance rises with arousal up to a point, then declines. Too relaxed and you underperform, too keyed up and you make costly mistakes. Accountability means clarity, not just pressure. It's not only checking someone's numbers. It's making sure expectations are clear, realistic, and understood, then helping people hit them.The inner coward. Mid-fight, choked from behind, Jarom heard a voice telling him to tap out and that no one would blame him. He calls that voice the inner coward, the part of all of us that wants the easy way out.The only true failure is quitting. Quitting is the only outcome that closes the door for good.Lead by example or it doesn't count. Waking up early, doing the hard thing, showing up consistently is the real teaching.Admitting imperfection builds trust. What matters is owning it, apologizing, and showing them how to ask for forgiveness.Gratitude rewires your mindset. A short nightly gratitude journal, just two to five minutes, helps program the subconscious toward noticing and seeking more success.Send us Fan Mail Rockstars specialize in helping support or replace all non-clinical roles. Learn how a Rockstar can help scale your physical therapy practice. Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.

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Freedom isn’t just possible—it’s the point.If you’re a healthcare leader or entrepreneur tired of burnout, constant busyness, and feeling stuck in your own success story… this podcast is your reset button.Hosted by Will Humphreys—former physical therapist turned serial entrepreneur, speaker, and founder of Rockstar—The Will Power Podcast dives deep into what it really takes to build a business that serves your life, not the other way around.Expect raw coaching moments, unfiltered conversations, and powerful lessons on leadership, business, and family—the real pillars of lasting freedom.You’ll laugh, learn, and walk away ready to lead with love, live on purpose, and never give up your freedom.

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