Enhance.training

Enhance.training
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Want to learn and develop more skills to propel your career or business forward? The Enhance.training team share our business knowledge built up over decades of working with top business including Innocent Drinks, Cadburys, Unilever, PA Consulting and many more. 

  1. 3d ago

    8 Critical People Skills for Management Success & How To Improve Them

    I share 8 people skills for management success that I think are vital to concentrate on. There are a lot of skills you need but some make a bigger difference to your success than others. Get good at these people skills for managers and you will do a better job, have more influence, create more impact and more your career forward faster.   ---  ---  The first of the people skills needed for success as a manager is to keep your ego in check. Thinking you are better than team members, or you are always right, or you have better solutions than team members … is a sure way to alienate your team and lose trust and respect. Keep your ego in check is one of those vital people skills for leadership success.  The next of those vital people skills needed for leadership success is to stay curious and keep learning. Starting as a manager is effectively starting a new career. You have to learn quickly to become good at what you do and get promoted again.   The next of the people skills needed for manager success is demonstrating empathy. Empathy is putting yourself in others shoes and communicating your understanding of their position or situation. One of the really good people skills to have. It will also make you better at some many other management skills. I share great tips to be more empathetic.   The next of the people skills needed for success as a leader is showing good emotional self-management. The higher you climb the more important this people skills for leaders becomes. If you can’t manage yourself, how are you really in a position to manage others?  The next of the people skills you need for leadership success is listening skills. Listening is half of communication. If you only practice speaking, you won’t be as good at communicating. Practice listening every single day to become better as a manager.   Another of the people skills needed for manager success is learning to communicate honestly, diplomatically and concisely. It is the combination of these elements that makes your communication effective as a leader or manager. I share practice tips for how to achieve this combination.   Being good at all of these skills are vital to improve team performance.   If you have any questions on “8 Critical People Skills for Management Success & How To Improve Them” please email me at support@enhance.training and I will get back to you.   Jess Coles enhance.training

  2. Aug 20

    3 Ways To Build Work Relationships To Be Very Effective & Influential

    I am explaining the best ways to build work relationships to increase your influence and effectiveness – in professional and management roles.   Relationships are hugely important in doing a great job at any level and far too few people focus enough time and effort on their relationships within the workplace. The ones that do usually get ahead a lot faster.  ---  ---   Productive professional relationships increase your effectiveness at work. Very few roles work in isolation. Colleagues provide input work, information and more to enable you to do your own work.   Just imagine the difference between dealing with a person that doesn’t know you or worse doesn’t like you, compared to a person who likes you and owes you a few favours. Strong work relationship create a performance differential.   Good professional relationships reduce your barriers and speed up how quickly you and your team can complete work   How to build work relationships starts with helping others. I share over 15 practical actions that you should take to improve and strengthen the relationships you have with colleagues.   Finally, I discuss two of the biggest relationship mistakes that people make in the office. Don’t fall into the trap of making either of these.   If you have any questions on “3 Ways To Build Work Relationships To Be Very Effective & Influential”, please email me at support@enhance.training and I will get back to you.   Jess Coles  enhance.training

  3. Aug 13

    The Secrets Of Saying No At Work To Gain Time & Be A Higher Performer

    I share ways to say no without offending – a clear formula plus 5 examples of how to say no at work.  Saying no well is ESSENTIAL to be happy at work, to delivering what you promised and to progress your career faster.   Learn exactly how to say no to gain time and space to do a great job.  ---  ---  Saying no at work can feel risky, can annoy bosses, can damage relationships and can do bad things to your career prospects … IF you do it BADLY. Many people think that saying no creates the impression or reputation of being a bad team player, of being difficult and disruptive.  Saying no in the right way and at the right times is an ESSENTIAL part of doing a GOOD job and being able to deliver great results.   So learn to say no at work, learn how to say no to my boss and learn how to say no professionally at work. This a vital workplace skill no matter what your level. As you get more senior, you are expected to get better and better at saying no without offending.   Put into practice the tips and action we suggest. Use the examples we share to develop your own way of saying no at work so you enjoy work more, deliver what you promise and progress your career faster.   If you have any questions on “The Secrets Of Saying No At Work To Gain Time & Be A Higher Performer”, please email me at support@enhance.training and I will get back to you.   Jess Coles enhance.training

  4. Aug 6

    Master internal networking to do a better job and be promoted faster

    When you master internal networking, increased number of and better relationships within your organisation enable you to do a better job AND help you get promoted much faster than peers.   How to master networking for top personal performance – I am sharing 5 practical actions I have been using for years. I got 13 promotions all the way up to board level, in part, because of how I networked internally.   You can gain the relationships and reputation to achieve similar levels of success with good intelligent networking.   ---  ---  How to network brilliantly starts with knowing and believing how important relationships are to your success. The more relationships and the stronger those relationships are, the more influence you will hold within your organisation. Master internal networking in your business to increase your influence.   Next, for how to network brilliantly in your business avoid 3 key networking mistakes that many make. Networking is not the same as intelligent networking with purpose. You are probably time poor, so maximising the time and effort invested is sensible.   Then I share 5 key actions for networking in the workplace. For effective networking at work, you should be systematic and authentic to build your network.   Networking is another vital communication and relationship building skill that will help you improve personal and team performance.   If you have any questions on “Master internal networking to do a better job and be promoted faster” please email me at support@enhance.training and I will get back to you.   Jess Coles enhance.training

  5. Jul 30

    Diplomatic Communication – Speak Directly & Be Appreciated By Everyone

    Learning diplomatic communication has a very direct impact on your ability to manage and lead teams and do a good job. Master the art of diplomatic communication and you can speak directly and be appreciated by everyone.   I share 5 diplomatic practices that any manager and leader should work at getting good at for being diplomatic, to improve communication skills, to build stronger relationships and to increase team performance.   Building diplomacy at work is vital to win promotion quicker and get a lot more done compared to less diplomatic peers.  ---  ---    Being diplomatic or build diplomatic skills - at heart - is about maintaining constructive relationships and preserving trust and cooperation.  Very few people work in isolation.   How to be diplomatic at work starts with understanding the other parties’ interests, ambitions, motives and pressures. When you understand, you can tell it how it is without offending or speak your mind without upsetting or offending.   Being diplomatic at work is NOT about being nice, buttering people up, always agreeing etc. How to speak diplomatically is avoiding taking sides too quickly. Find out the context of requests, of complaints, of decisions before taking sides.   Diplomacy at work is learning how to disagree without upsetting, offending, causing offense or angering. How to talk diplomatically is using neutral language rather than works or statements that inflame, annoy, or push hot buttons.   Finally diplomatic communication is learning how to communicate your emotions in a constructive and aligned way to support your message rather than conflict with it.   If you have any questions on “Diplomatic Communication – Speak Directly & Be Appreciated By Everyone”, please email me at support@enhance.training and I will get back to you.   Jess Coles  enhance.training

  6. Jul 23

    BEST Actions To STOP MISTAKES At Work + How To Overcome Your Mistakes

    If you are worried about making mistakes at work, these 12 actions will help you stop making mistakes at work and overcome your fear of making mistakes at work.  Making mistakes it NOT a problem in itself. WHEN you make mistakes and WHAT you do about those mistakes is the difference between being perceived as reliable, dependable and producing high quality work and being the opposite.  ---  ---  Firstly, to stop making mistakes at work, you need to create time or prioritise time to do one very important action. How you create time to reduce mistakes is important. You don’t want to annoy or create a reputation for being difficult to work with.   If you are thinking “How do I stop my mistakes?” I share the best actions I know to end mistake making for good, or at least the mistakes that damage reputations and relationships.   You will make mistakes. Everyone does. The best performers know that not all mistakes are equal – in fact they are usually very unequal! Limit you mistakes to the areas that have low impact, low visibility and low knock on consequences. Areas with high impact, high visibility and significant consequences – you have to stop making mistakes.   Another really important fact - making mistakes leads to success IF you LEARN from each of your mistakes and do something better the next time. Real success is built on mistakes. Mistakes are part of the learning process.  If you have any questions on “BEST Actions To STOP MISTAKES At Work + How To Overcome Your Mistakes”, please email me at support@enhance.training and I will get back to you.   Jess Coles enhance.training

  7. Jul 16

    Resilience Transforms Leaders – How To Become an Unstoppable Manager

    Building resilience gives you a huge advantage if you want to become good at anything in life. With a lot of resilience, you reach tough demanding goals. Resilience transforms leaders because leading others is a hard, tough job where you get plenty of knocks, setbacks and disappointments.   Learn 4 practical approaches to INCREASE your resilience. Give yourself multiple paths or routes to making all the challenges, setbacks, disappointments and failures feel a lot less daunting and be less painful  ---  ---   Build resilience to be a successful manager! As a manager, all the knocks are magnified and multiplied. Resilience helps you get back on your feet, dust yourself down AND it helps you learn quicker. For these reasons, resilience for managers is a huge competitive advantage. You will simply pull ahead of your less resilient peers.   The path to becoming good at something involves disappointments, setbacks and failures. Without resilience you give up because carrying on feels too hard, too painful. Build resilience for management success   How resilience transforms leaders is the mindset and approach to challenge, adversity and setbacks. Resilient leaders do get down, stuck or defeated for long. Leader resilience at work shows in the speed at which these managers and leaders learn, improve and get on with their jobs in a positive way.   Build resilience to enable you to become great at what you choose in life!   If you have any questions on “Resilience Transforms Leaders – How To Become an Unstoppable Manager”, please email me at support@enhance.training and I will get back to you.   Jess Coles  enhance.training

  8. Jul 9

    How To Unlock Faster Career Progression – Get Promoted Way Faster

    How To Unlock Faster Career Progression Without Needing To Work Crazy Hours? Getting Promoted Way Faster Than Your Competition Is NOT About Putting In More Hours, Or Being Better Than Them, Or Sucking Up To Your Boss.   I share 5 brilliant approaches that will speed up your next promotion and your career progress for years to come.  ---  ---    The first critical strategy for faster career progression is to create and capture your achievements. If you do the same as everyone else you will be average at best and invisible in terms of promotion. Be proactive. Don’t be passive. I share key actions you can take to build up impressive achievements for your specific level.   The second critical strategy to unlock faster career progression is develop your successors. Far too many managers don’t have the confidence to take this step and it hinders them getting promotion. This is key to getting promoted, give you more time AND to improve team performance. Succession planning is critical.   Next to be promoted ahead of all your peers you need to win your boss’s support. Your boss can be any amazing advocate for your promotion, or they can absolutely kill your promotion prospects. I share 5 key actions to win your boss’s support.   Next, you do need to actively market yourself. The more senior you become the more vital this stage is. I take about how to do this without appearing self-serving, crass or too obvious.   Finally, the last approach is probably the most important of all. If you don’t do this step well, getting promoted simply will not happen.   If you have any questions on “How To Unlock Faster Career Progression – Get Promoted Way Faster”, please email me at support@enhance.training and I will get back to you.   Jess Coles  enhance.training

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About

Want to learn and develop more skills to propel your career or business forward? The Enhance.training team share our business knowledge built up over decades of working with top business including Innocent Drinks, Cadburys, Unilever, PA Consulting and many more. 

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  • Creator
    Enhance.training
  • Years Active
    2020 - 2026
  • Episodes
    304
  • Rating
    Clean
  • Copyright
    © 2026 Enhance.training
  • Show Website
    Enhance.training

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