The Vertical MRO Podcast

Vertical HeliCASTS

Welcome to the Vertical MRO Podcast, where we explore the fascinating world of helicopter maintenance, repair, and overhaul. Our episodes feature MRO experts who share invaluable tribal knowledge and stories that are sure to inspire current and aspiring industry maintainers. 

  1. Vertical MRO Tech Talk by Bell – Episode #10: Mastering Bell 212 Track and Balance

    3 DAYS AGO ·  BONUS

    Vertical MRO Tech Talk by Bell – Episode #10: Mastering Bell 212 Track and Balance

    Welcome to another episode of Vertical MRO Tech Talk presented by Bell. In this episode, host Jon Gray is joined by Bell experts Greg Judd and Michael Doucette for a focused discussion on track and balance for the Bell 212—a critical maintenance task that directly affects vibration, performance, and overall aircraft health. While often approached as a routine adjustment, achieving consistent results requires a deeper understanding of rotor system behavior and how it evolves over time. The conversation explores common challenges maintainers encounter in the field, including variability in blade construction, differences between material types, and the impact of wear, erosion, and operating environments. As blades age, even small changes can introduce track and balance issues that demand a disciplined and methodical troubleshooting approach. The team also emphasizes the importance of process—conducting thorough inspections, documenting adjustments, and recognizing trends across maintenance events. With so many variables at play, successful track and balance work relies on attention to detail, experience, and a clear understanding of how the rotor system responds to change. For maintainers supporting the Bell 212, this episode reinforces the fundamentals while offering practical insight into managing one of the most important and nuanced aspects of helicopter maintenance. We want to hear from you! – techtalk@bellflight.com Need help with your Bell helicopter? Email us at productsupport@bellflight.com or visit https://www.bellflight.com/support/commercial.

    1hr 10min
  2. Episode 94: From Automotive to Helicopter Engines: Wendell Dunaway

    5 DAYS AGO

    Episode 94: From Automotive to Helicopter Engines: Wendell Dunaway

    Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus. Recorded live at Verticon 2026, this episode is hosted by Terrence Eissfeldt and Jon Gray and features a conversation with Wendell Dunaway of PHI Aviation, whose career in helicopter engines spans decades across the industry. Wendell’s path into aviation started long before hangars and test cells, growing up working on farm equipment and small engines—an early foundation that would eventually lead him into the world of helicopter powerplants. Over the years, that hands-on curiosity turned into a career defined by deep technical experience, from turning wrenches to running engines in test environments and supporting complex operations in the field. The conversation explores what it really means to build a career around engines, the evolution of technology in the powerplant space, and how foundational mechanical understanding still plays a critical role in modern maintenance. Wendell shares his perspective on learning the trade, adapting to change, and why the fundamentals continue to matter no matter how advanced the equipment becomes. From engines to classic cars, the discussion reflects a lifelong passion for mechanics and the satisfaction that comes from understanding how things work. It’s a conversation grounded in experience, curiosity, and a genuine appreciation for the craft. Special thanks to our sponsors, Metro Aviation, Robinson Helicopter and Airbus.

    1hr 6min
  3. Episode 93: Issues Facing MRO Suppliers Panel Conversation at Kelowna MRO Conference

    6 APR

    Episode 93: Issues Facing MRO Suppliers Panel Conversation at Kelowna MRO Conference

    Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus. Recorded live at the Vertical MRO Conference in Kelowna and hosted by Jon Gray, this panel brings together voices from across the helicopter maintenance ecosystem to unpack the real issues facing MRO suppliers today—and how those challenges are reshaping the industry. Panelists include Marc Leduc of VIH Aerospace; Jasen Gerein of Heli-Welders Canada; Ketan Desai of Precision Aviation Group; Jeff Denomme of Alpine Aerotech; and Maria Aguirre of Airbus—representing operators, suppliers, distributors, and maintenance leadership from across the MRO community. The panel dives into the growing unpredictability of the supply chain, where shortages of even basic hardware and sudden manufacturing disruptions can derail maintenance events. When helicopters are already torn down, small missing parts can quickly become major operational and customer challenges. Communication emerges as a recurring theme, with panelists stressing the importance of transparency—whether coordinating with OEMs, planning maintenance further ahead, or managing customer expectations in an uncertain environment. Labor shortages and recruitment also take center stage, particularly the challenge of attracting and retaining the next generation of AMEs. Panelists discuss how investment in facilities, technology, culture, and work-life balance has become essential—not optional—for long-term competitiveness. Additional discussion touches on predictive maintenance, inventory strategy, tariffs, part-outs, and the role of technology in forecasting needs. The takeaway is clear: collaboration across the MRO ecosystem is no longer a nice-to-have, but a requirement for navigating today’s supply and labor realities. Special thanks to our sponsors, Alpine Aerotech, Precision Aviation Group and Anodyne Electronics Manufacturing.

    1hr 2min
  4. Episode 92: The Pilot–Mechanic Advantage, Palm Beach Sheriff's Office Aviation Unit - Part II

    23 MAR

    Episode 92: The Pilot–Mechanic Advantage, Palm Beach Sheriff's Office Aviation Unit - Part II

    Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus. This episode was recorded live on location at the Palm Beach Sheriff's Office Aviation Unit as part of the 2026 Blades of Valor tour. Hosts Jon Gray and Jack Schonely sit down with Matt Callander, an avionics technician serving the unit who also happens to be a pilot, to explore a perspective that bridges the cockpit and the hangar. In aviation, pilots and mechanics often operate in parallel worlds. One flies the mission. The other makes it possible. But when those worlds truly align, operational performance changes. Public safety aviation leaves no margin for disconnect. Hoist rescues, maritime operations, complex avionics systems, and mission equipment demand more than technical skill. They demand trust, communication, and a shared operational mindset. Matt brings a rare perspective shaped by both flight experience and maintenance leadership, offering insight into how pilot awareness influences troubleshooting, how maintenance realities shape operational decisions, and why respect between the cockpit and the hangar directly affects safety. This isn’t just a discussion about turning wrenches or logging hours. It’s about cultural alignment. It’s about how leadership sets the tone between departments. And it’s about why the strongest aviation programs are built where pilots and mechanics stop seeing themselves as separate roles and start operating as one team. Because in high-consequence aviation, synergy isn’t optional. It’s structural. Special thanks to our sponsors, Robinson Helicopter, Alpine Aerotech, and be sure to check out Vertical MROs instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

    55 min
  5. Episode 91: The Pilot–Mechanic Advantage, Palm Beach Sheriff's Office Aviation Unit - Part I

    16 MAR

    Episode 91: The Pilot–Mechanic Advantage, Palm Beach Sheriff's Office Aviation Unit - Part I

    Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus. This episode was recorded live on location at the Palm Beach Sheriff's Office Aviation Unit as part of the 2026 Blades of Valor tour. Hosts Jon Gray and Jack Schonely sit down with Matt Callander, an avionics technician serving the unit who also happens to be a pilot, to explore a perspective that bridges the cockpit and the hangar. In aviation, pilots and mechanics often operate in parallel worlds. One flies the mission. The other makes it possible. But when those worlds truly align, operational performance changes. Public safety aviation leaves no margin for disconnect. Hoist rescues, maritime operations, complex avionics systems, and mission equipment demand more than technical skill. They demand trust, communication, and a shared operational mindset. Matt brings a rare perspective shaped by both flight experience and maintenance leadership, offering insight into how pilot awareness influences troubleshooting, how maintenance realities shape operational decisions, and why respect between the cockpit and the hangar directly affects safety. This isn’t just a discussion about turning wrenches or logging hours. It’s about cultural alignment. It’s about how leadership sets the tone between departments. And it’s about why the strongest aviation programs are built where pilots and mechanics stop seeing themselves as separate roles and start operating as one team. Because in high-consequence aviation, synergy isn’t optional. It’s structural. Special thanks to our sponsors, Rotorcraft Support Inc., Airbus and Vertical Plus.

    47 min
  6. Episode 90: Stability in a Volatile MRO World: Leasing, Data, and Maintenance | Adrienne Robinson - Part II

    9 MAR

    Episode 90: Stability in a Volatile MRO World: Leasing, Data, and Maintenance | Adrienne Robinson - Part II

    Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus. In this episode, Hosts Ronnie Ries and Howie Murray sit down with Adrienne Robinson, vice president of business development at Panterra Heli Support USA, for a grounded conversation on how leasing strategies, data, and maintenance realities intersect on the shop floor. With more than four decades in the helicopter industry, Adrienne brings a rare perspective that spans avionics, MRO, aircraft transactions, and long-term fleet planning. The discussion focuses on what these strategies actually mean for maintainers and maintenance leaders—especially those supporting small and mid-size operations. Adrienne breaks down how Power By the Hour (PBH) programs can reduce unexpected maintenance costs, stabilize parts access, and help teams plan work more effectively instead of constantly reacting to supply chain surprises. They also explore the rising cost of OEM parts, tariffs, and ongoing supply constraints, and why better use of HUMS data and information sharing can improve inspection planning, fault detection, and overall aircraft availability. Rather than technology for technology’s sake, the conversation centers on how data becomes useful when it supports real maintenance decisions. Throughout the episode, Adrienne emphasizes the value of simplicity, standardization, and strong relationships—with lessors, suppliers, and maintenance teams alike. For maintainers, the takeaway is clear: predictable maintenance environments don’t happen by accident—they’re built through smarter planning, better data, and realistic support structures. This episode offers practical insight for AMEs, DOMs, and maintenance managers looking to reduce downtime, manage risk, and keep aircraft flying in an increasingly complex MRO landscape. Special thanks to our sponsors, Metro Aviation, Precision Aviation Group and Robinson Helicopter.

    59 min
  7. Episode 89: Stability in a Volatile MRO World: Leasing, Data, and Maintenance | Adrienne Robinson - Part I

    2 MAR

    Episode 89: Stability in a Volatile MRO World: Leasing, Data, and Maintenance | Adrienne Robinson - Part I

    Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus. In this episode, Hosts Ronnie Ries and Howie Murray sit down with Adrienne Robinson, vice president of business development at Panterra Heli Support USA, for a grounded conversation on how leasing strategies, data, and maintenance realities intersect on the shop floor. With more than four decades in the helicopter industry, Adrienne brings a rare perspective that spans avionics, MRO, aircraft transactions, and long-term fleet planning. The discussion focuses on what these strategies actually mean for maintainers and maintenance leaders—especially those supporting small and mid-size operations. Adrienne breaks down how Power By the Hour (PBH) programs can reduce unexpected maintenance costs, stabilize parts access, and help teams plan work more effectively instead of constantly reacting to supply chain surprises. They also explore the rising cost of OEM parts, tariffs, and ongoing supply constraints, and why better use of HUMS data and information sharing can improve inspection planning, fault detection, and overall aircraft availability. Rather than technology for technology’s sake, the conversation centers on how data becomes useful when it supports real maintenance decisions. Throughout the episode, Adrienne emphasizes the value of simplicity, standardization, and strong relationships—with lessors, suppliers, and maintenance teams alike. For maintainers, the takeaway is clear: predictable maintenance environments don’t happen by accident—they’re built through smarter planning, better data, and realistic support structures. This episode offers practical insight for AMEs, DOMs, and maintenance managers looking to reduce downtime, manage risk, and keep aircraft flying in an increasingly complex MRO landscape. Special thanks to our sponsors, Alpine Aerotech, Rotorcraft Support Inc and Precision Aviation Group.

    53 min
  8. Episode 88: Beyond the Checklist - Leadership and Safety in High-Risk Operations with Shad Sitz - Part II

    23 FEB

    Episode 88: Beyond the Checklist - Leadership and Safety in High-Risk Operations with Shad Sitz - Part II

    Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus. In this episode, Jon Gray and David sit down with Shad R. Sitz—aviation safety leader, firefighting veteran, and founder of 44 North Aviation—for a candid conversation on leadership, safety, and the realities of operating in high-risk environments. Shad shares his path from growing up on a ranch to leading complex aviation and firefighting operations, offering a perspective shaped by decades spent in the field. Throughout the discussion, he reinforces a core belief that resonates deeply in MRO: maintainers are the foundation of successful aviation operations, and strong leadership starts with taking care of the people doing the work. The conversation dives into situational awareness, communication, and trust—especially when the pressure is on. Shad emphasizes the importance of speaking up, staying curious, and recognizing that leadership is not about authority, but responsibility. These themes carry directly into a practical discussion on mishap response planning, where Shad highlights a common industry gap: plans that exist on paper but fail in execution due to a lack of training and ownership. Drawing from his consulting work, Shad explains how outdated response plans, poor familiarity, and untrained teams often lead to confusion and chaos when incidents occur. He makes a compelling case for regular training, clear communication, and leadership accountability to ensure that when something goes wrong, teams know exactly what to do. This episode offers valuable insight for maintenance leaders, managers, and technicians alike—reinforcing that safety culture, preparation, and effective leadership are inseparable in modern MRO operations. Special thanks to our sponsors, Essential Turbines, Precision Aviation Group and Vertical Plus.

    52 min

About

Welcome to the Vertical MRO Podcast, where we explore the fascinating world of helicopter maintenance, repair, and overhaul. Our episodes feature MRO experts who share invaluable tribal knowledge and stories that are sure to inspire current and aspiring industry maintainers. 

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