CollisionCast FenderBender
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- Business
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CollisionCast is the premier collision repair industry podcast, helping shop owners and operators improve their businesses with real-world solutions to common problems, delivered by leading industry experts and elite shop leaders.
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CollisionCast: Stopping Data Pumps at Your Shop
Data security and privacy may seem hard to achieve, but there are solutions to those issues in collision repair.
Pete Tagliapietra, the managing director and founder of DataTouch, explains what data pumps are, how they operate, and what DataTouch is doing about it. -
Repair-planning with Data-Driven Repair Recommendations
How shops approach repair planning is often not optimal for where collision repair is headed, with added repair cost and complexity. Although much of repair planning is currently focused on identification through the pre-scan, it needs to move to data-driven repair recommendations, says Sam Poradish, director of automotive intelligence at asTech, one of the sponsors of our inaugural Best Repair Planner/Estimator of the Year Award.
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TAP: Solving the Tech Shortage via Apprenticeship
The tech shortage is impacting many trade industries, including the collision repair industry.
Eddie Hightower, the senior vice president of sustainability and social responsibility at Caliber Collision, shares how their Technician Apprentice Program (TAP) is making a difference in addressing the issue not only for their repair centers but also across the industry in the U.S. -
Behind the Cost of Repairing EVs
If something is expensive to buy, it’s likely even more expensive to repair. This certainly applies to EVs.
Kevin FitzPatrick, the senior vice president of North America operations at Opus IVS, explains why this is the case and how quickly one should get certified to repair them. -
A Preview of the WIN 2024 Conference
The Women's Industry Network provides great networking and connection opportunities for women in the mail-dominated collision repair industry.
WIN 2024 Conference Chair Blair Womble and member Kim Frasher talk about what attendees can expect at the conference, May 6-8 in Newport Beach, California.
For more information, check out the website at thewomensindustrynetwork.site-ym.com.
Check out more CollisionCast episodes here!
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Maintain Standards with Phone Call Audits: A Deeper Dive with Drew Bryant
The first impression of your business often starts with your phone call-handling process. In this episode, FenderBender Columnist Drew Bryant, owner of DB Orlando Collision Center, expands on his February column and talks about why it's essential to implement a call auditing process that is regularly reviewed by the administration against defined standards.
Check out MORE CollisionCast episodes online here!
Customer Reviews
Love it!
Very informative! Mike Anderson is awesome. Finally a podcast for the Collision Industry! The only issue is the sound only come out of one ear bud.
A valuable resource!
If you’re in the collision repair business, you need to tune into CollisionCast! This an incredibly valuable resource to help improve your operations, with great insights from guests with firsthand experience in the industry. Highly recommend giving it a listen!
Growth
I’ve been listening since the beginning and the knowledge and growth I’ve experienced are indescribable. Starting in a family body shop and seeing the daily struggles and listening to this podcast led me to starting a new venture that focuses on helping body shops handle their insurance claims. We need more shop focused services.