PaintED Podcast

PaintEd Podcast

Podcast produced by the Painting Contractors Association (PCA). Join PCA as we interview industry experts on how to build stronger businesses. Founded in 1884, PCA is the only national trade association dedicated to the success of painting contractors through ethics, education and excellence. Today, PCA is recognized and supported by many industry manufacturers and suppliers as the premier organization committed to helping professional painting contractors improve their business.

  1. 4d ago

    Job Start SOPs: The Missing Process Costing Painting Contractors Trust, Time, and Money

    Struggling to get projects off to a smooth, professional start? You're not alone. In this episode of the Elite Business Advice Podcast, host Chris Moore, founder of Elite Business Advisors, breaks down exactly what a Job Start SOP should look like for your painting company — and why most contractors are losing money, trust, and crew efficiency without one. This is part one of a two-part series on Job Start and Job Closeout SOPs. Chris dives deep into the standard operating procedure every painting contractor needs to kick off projects with consistency, professionalism, and accountability. In this episode, you'll learn: · Why a documented Job Start SOP matters — the hidden costs of inconsistent project kickoffs that most contractors never see · The exact sequence for a professional job start — from leader arrival time and lawn sign placement to the final scope review with the homeowner · How a final scope review builds trust — and prevents the dreaded "homeowner hovering over your shoulder" problem · Standards and timelines that protect your business — colors confirmed 2 weeks out, work orders ready 1 week out, materials ordered 3-5 days before · Who's accountable for executing the SOP — and why accountability always sits one level above the person doing the work · The 3 areas Job Start SOPs impact — marketing and visibility, client experience, and project efficiency for your crew Whether you're a solo owner still running your own job starts or scaling a team of project managers and crew leaders, this episode gives you a repeatable framework to bring consistency, trust, and professionalism to every project kickoff. Next week: Chris covers the Job Closeout SOP — don't miss it. Connect with Chris Moore and Elite Business Advisors: @elitebusinessadvisors on all social platforms www.elitebusinessadvisors.com to learn more about how they help Painting Contractors all over North America! This is the Elite Business Advice Podcast — practical business strategy for painting contractors who want to run a tighter, more profitable operation. #PaintingContractor #PaintingBusiness #SOP #PaintingCompany #ContractorTips #BusinessAdvice

    Job Start SOPs: The Missing Process Costing Painting Contractors Trust, Time, and Money
  2. Jul 28

    The HR Systems You Need for Your Painting Company

    Struggling to let go of an underperforming employee? Hate conflict as a leader? This episode of the Elite Business Advice Podcast is for you. Host Chris Moore, founder of Elite Business Advisors, breaks down the 3 HR systems every painting contractor needs to manage employees, protect their business, and avoid costly legal exposure — before termination ever becomes necessary. Why This Matters: · A single unemployment claim can cost employers an average of $4,200 — and $10,000+ if it drags out · Claims stay on your record for 3 years and typically raise your rates · Poor documentation opens the door to wrongful termination lawsuits, even when letting go of reasonable people The 3 Systems You Need: · Employee Handbook — the documented standard for behavior, attendance, drug/alcohol policy, and grounds for termination, signed by every employee · Written Warnings & a 3-Strike Process — what to include in every write-up to protect yourself and set clear expectations · A Termination Process That Protects You — how to conduct terminations privately, professionally, and with proper documentation Chris explains why documentation — not just the reason for termination — is what wins or loses unemployment hearings, and how a clear 3-strike system means no employee is ever blindsided. If you're a painting company owner ready to lead with structure instead of avoidance, this episode gives you the systems to do it right.

    The HR Systems You Need for Your Painting Company
  3. Jul 21

    Building Your Relationship Operating System

    If you're a painting contractor who relies on word-of-mouth and referrals to grow your business, this episode is a wake-up call. Chris Moore sits down with Sara Hardwick Grintz, President of GIFTOLOGY, to break down why "doing good work" alone won't sustain your referral pipeline — and what to do instead. Sara leads GIFTOLOGY's Relationship Operating System™, a proven framework that helps business owners turn scattered word-of-mouth into a predictable, always-on marketing engine. In this conversation, you'll learn: o Why "good work = referrals" is a myth — and why relying on it leaves your pipeline vulnerable o How to build a Relationship Operating System™ so referrals stop depending on memory or good intentions o How to identify, equip, and energize the referral partners already sending you business o The real difference between networking and building a true referral partner network o Where to start if you're ready to turn referrals into a system instead of a hope Whether you're a painting company owner looking to scale past referrals-by-luck or a contractor ready to build real marketing systems, this episode gives you a practical roadmap to make referrals work for you — consistently, and on autopilot. Connect with GIFTOLOGY on social @giftologygroup or visit their website to set up a call and see how they can help you in your business: www.giftologygroup.com 🎙️ New episodes of the Elite Business Advice Podcast drop weekly — practical business strategy for painting contractors who want to run a smarter, more profitable company.

    Building Your Relationship Operating System
4.9
out of 5
56 Ratings

About

Podcast produced by the Painting Contractors Association (PCA). Join PCA as we interview industry experts on how to build stronger businesses. Founded in 1884, PCA is the only national trade association dedicated to the success of painting contractors through ethics, education and excellence. Today, PCA is recognized and supported by many industry manufacturers and suppliers as the premier organization committed to helping professional painting contractors improve their business.

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