Quality Matters: A Podcast by NCQA

NCQA
Quality Matters: A Podcast by NCQA

Welcome to "Quality Matters," the podcast where we unpack the complexities of modern healthcare to shape a brighter future. Join us as we delve into the dynamic world of healthcare quality and innovation, exploring topics such as digital transformation, health equity, and quality standards. Each episode brings together thought leaders, industry experts, and innovators to discuss the latest trends, best practices, and challenges shaping the future of healthcare. With a focus on convening voices from across the industry, "Quality Matters" provides a platform for meaningful conversations and collaboration. Whether you're a health plan leader, a health IT professional, or simply someone passionate about improving healthcare outcomes, tune in to gain valuable insights and actionable strategies for driving positive change in healthcare delivery. Because when it comes to healthcare, quality truly matters. Join us on "Quality Matters" as we shape tomorrow's healthcare today.

  1. Equity Means Everybody

    3 DAYS AGO

    Equity Means Everybody

    This episode of Quality Matters features highlights from a thoughtful panel discussion at the NCQA Health Innovation Summit 2024 about the meaning and opportunity of health equity in 2025. Panelists Dr. Bryan Buckley, Tosan Boyo, Dr. LaShawn McIver, Camille Burnett and Daniel Dawes emphasize that equity is about more than race and ethnicity–it includes all the elements of identity that make people who they are. The panel places contemporary challenges in historical context and offers practical suggestions to ensure high quality care is available to everyone. Tune in for inspiration and know-how to help build a healthier, inclusive future.

    13 min
  2. Getting Clear About Behavioral Health

    DEC 5

    Getting Clear About Behavioral Health

    In this episode of Quality Matters, Julie Seibert from NCQA and Tom Tsang of Valera Health unpack the complexities of behavioral health care, focusing on the interconnected challenges of access, quality, and payment. They highlight the importance of addressing both mental and physical health together, especially as conversations around behavioral health have evolved post-pandemic. The discussion explores systemic barriers, such as provider shortages, while showcasing solutions such as telehealth and value-based payment. Listeners gain valuable insights into building accessible, high-quality behavioral health care systems that meet diverse needs.

    19 min
  3. Nine Insights Into Interoperability

    NOV 21

    Nine Insights Into Interoperability

    In this episode of Quality Matters, we examine top takeaways from a panel discussion at the NCQA Health Innovation Summit 2024 about data interoperability’s role in building better health care. Panelists Aneesh Chopra, Laura McCrary, Marc Overhage and Abdul Shaikh explore challenges such as building trusted data exchange, integrating fragmented data sources and aligning incentives between payers and providers. Tools such as Bulk FHIR and cloud technologies are discussed as solutions to scale interoperability and enhance quality reporting. The conversation underscores that solving these challenges requires not only technical expertise but also cultural and contractual alignment.

    16 min
  4. Hospital President: Health Equity Verifies Quality

    OCT 30

    Hospital President: Health Equity Verifies Quality

    In this episode of Quality Matters, host Andy Reynolds speaks with Tosan Boyo, President of Sutter Health East Bay Market, about his journey from Nigerian immigrant to hospital leader. Boyo shares how dramatic personal experiences shaped his commitment to health equity, highlighting the role of transparency, partnership, and sincere community engagement to advance equitable care. He also previews his participation in NCQA’s Health Innovation Summit, where he will discuss ongoing efforts to ensure accessible care for all patients and communities.

    20 min
  5. Women In Quality

    OCT 16

    Women In Quality

    In this episode of Quality Matters, Andy Reynolds previews the upcoming Women in Quality panel at the NCQA Health Innovation Summit, featuring moderator Vanessa Guzman, CEO of SmartRise Health and Ella Es Health. Vanessa shares her approach to empowering women through self-awareness, connection-building and cultivating a culture of quality. Panelists Khanh Nguyen and Lynn Todman bring perspectives on resilience, community impact and health equity, emphasizing the role of trust and personal reflection in leadership. This episode provides listeners with practical advice for summit attendees, encouraging introspection and personal growth.

    15 min
  6. A Win for Value-Based Care in OB-GYN

    OCT 2

    A Win for Value-Based Care in OB-GYN

    In this episode of Quality Matters, host Andy Reynolds talks to Dr. Tiffany Inglis, a leader in women's and children's health. They discuss the Elevance Health Obstetrics Practice Consultants Program, which recently won an NCQA Health Innovation Award. Andy and Tiffany discuss how the Elevance program integrates value-based care into obstetrics to help providers and improve outcomes. The conversation highlights the program’s success in reducing low birth weight and preterm births since its launch in 2015, demonstrating the benefits of value-based strategies in specialty care.

    16 min
  7. When Exchanging (and Trusting) Data Grows Up

    SEP 18

    When Exchanging (and Trusting) Data Grows Up

    On this episode of Quality Matters, Laura McCrary, President and CEO of KONZA National Network, discusses the critical role of Health Information Exchanges (HIEs) and Qualified Health Information Networks (QHINs) in improving health care. She explains how these networks enhance patient safety by enabling secure data sharing in new ways. Laura also addresses common misconceptions about HIEs and QHINs while providing practical tips to health care organizations looking to connect to these vital systems. Tune in for a forward-looking discussion on the future of data exchange and its impact on quality.

    18 min
  8. The New Rules of Data Sharing

    SEP 4

    The New Rules of Data Sharing

    In this episode of Quality Matters, host Andy Reynolds explores how the Trusted Exchange Framework and Common Agreement (TEFCA) is revolutionizing health care data interoperability. Joined by NCQA experts Amol Vyas and Eric Musser, the discussion highlights TEFCA's role as a nationwide health information network and the new importance TEFCA places on HEDIS quality data.

    15 min
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4.6
out of 5
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About

Welcome to "Quality Matters," the podcast where we unpack the complexities of modern healthcare to shape a brighter future. Join us as we delve into the dynamic world of healthcare quality and innovation, exploring topics such as digital transformation, health equity, and quality standards. Each episode brings together thought leaders, industry experts, and innovators to discuss the latest trends, best practices, and challenges shaping the future of healthcare. With a focus on convening voices from across the industry, "Quality Matters" provides a platform for meaningful conversations and collaboration. Whether you're a health plan leader, a health IT professional, or simply someone passionate about improving healthcare outcomes, tune in to gain valuable insights and actionable strategies for driving positive change in healthcare delivery. Because when it comes to healthcare, quality truly matters. Join us on "Quality Matters" as we shape tomorrow's healthcare today.

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