Behind Gym Doors | A Fitness Business Podcast

Mike Arce | GSD Gyms | Fitness Business Growth
  • 4.8 (69)
  • MARKETING
  • UPDATED BIWEEKLY

We cover the most common challenges in the fitness industry to help you overcome them and GSD! This podcast is also available in high-def video and audio only formats. -- Read the show: https://www.loudrumor.com/the-gsd-show/ Facebook: https://www.facebook.com/GSDshow/ Twitter: https://twitter.com/GSD_Show Instagram: https://www.instagram.com/gsd_show/

  1. 2D AGO

    434: Why Gym Employees Can't Sell - And How to Fix It (The CPT Sales Machine)

    Your gym staff isn't bad at sales. You just never gave them what they actually need to close. In this episode, Mike Arce breaks down the CPT Sales Machine — the 3-part framework behind the gyms GSD works with that consistently hit 80%+ close rates, even as they raise prices. Here's the hard truth most gym owners miss: you're great at sales because you have conviction no employee will ever naturally match. Your gym is your baby. Theirs is a job. But conviction can be built — and when you pair it with the right process and the right training rhythms, your staff starts outselling you. One of our member gyms went from 15 new members a month to 35–40 — not by hiring better people. By fixing these three things. In this episode: Why you're the only one closing at your gym (and why it's not your staff's fault) The CPT Sales Machine: Conviction, Process, and Training — in order of importance How to build real belief in your team using daily wins, mission talks, and monthly member stories The pre, during, and post sales process your staff needs to stop winging it The 3 training rhythms that separate gyms with 80%+ close rates from everyone else BONUS: The 4 Levels of Certainty every prospect needs before they'll buy If you're tired of being the only one who can sell at your gym — this one's for you. 🎯 Ready to grow your gym faster? See how GSD Gyms helps fitness studios reach $100K/month → 100kplan.com ⏱ Episode Timestamps: 0:00 — Why your staff can't sell 1:00 — Mike Arce + GSD Gyms intro 2:00 — The real problem (it's not potential or activity) 3:30 — Introducing the CPT Sales Machine 4:15 — C: Conviction — why owners have it and how to build it in your team 8:15 — P: Process — pre, during, and post frameworks 15:30 — T: Training — 3 types that drive 80%+ close rates 27:00 — Digging a hole vs. solving a Rubik's Cube 34:00 — BONUS: The 4 Levels of Certainty 38:00 — Final CTA

    38 min

  2. MAR 24

    #433: Gym Owners Are Practicing the Wrong Sales Skill

    You just lost another sale. The lead came in, they seemed interested, and then you got hit with one of these ... "let me think about it," "it's a little out of my budget," "I need to talk to my spouse." So you did what most people do. You went to YouTube, practiced your rebuttals, maybe bought a book on closing. And the next lead sat down...and you got the exact same objections. Here's what nobody is telling you: the problem isn't your objection handling. Those objections aren't even the real problem. They're just the smoke. And you've been so focused on the smoke that you never actually found the fire. In this episode of Behind Gym Doors, Mike breaks down the 5 stages of the gym sales process and shows you exactly where sales are really being lost...and it's not at the close. We walk through how to turn your thank you page into a sales asset, why your best leads are doing homework on you before you ever call them, what your Google reviews, website, and social presence are doing to your close rate, and why objection handling is the last 5% and the 95% before it is where the real game is won. If you want to spend less time selling and almost zero time overcoming objections...this episode is your playbook.

    44 min

  3. MAR 12

    #432: OHM Fitness - Why Your Studio is Losing Members and How to Fix It

    Most gyms think their retention problem is a marketing problem. It's not. If members are walking out the door faster than you can replace them, the issue isn't your ads, your pricing, or your location, it's whether every single person on your team makes every single member feel like the whole operation exists for them. In this episode of Behind Gym Doors, Mike goes live inside OHM Fitness Happy Valley in Peoria, AZ with the owners, head coach, manager, and front desk team for a real, unscripted coaching session on why retention suffers, and exactly what it takes to fix it. We walk through the math behind dropping from 9% attrition to 4%, why celebrity coaching is quietly destroying retention at most studios, how your intake call, confirmation, and first visit experience either build trust or break it, and what it actually means to make every touchpoint about the member…not the staff. If you want to stop shoveling snow while it's snowing and start compounding your membership base, this episode is your playbook.

    1h 3m

  4. FEB 25

    #430: Top 5 Global Fitness Studio Gets 200-400+ Leads Per Month

    Most gym owners think growth comes from better marketing. The reality? Most are ignoring the systems and data that actually drive predictable results.   In this episode of Behind Gym Doors, Mike sits down with Lindsay Greenlee a former Texas Tech University professor turned owner of one of the top-performing Pure Barre studios in the franchise to break down how data-driven decisions, structured marketing processes, and strong execution helped her generate consistent lead flow and industry-leading conversion rates.   Instead of constantly chasing new tactics or relying on agencies to "figure it out," Lindsay explains how understanding your numbers, tracking lead quality, and staying actively involved in marketing strategy creates real momentum inside a gym.   If you feel like you're working harder but growth still feels unpredictable, this episode will change how you think about marketing, retention, and scaling your business.    Want help applying this to your gym? See how we help gym owners grow profitably without chasing more leads. DM "GSD" to @GSDGyms on Instagram.

    48 min

  5. FEB 20

    #431: Top Performing Gym Owner Reveals How She Turned Slow Months Into Record Breaking Revenue

    In this episode of Behind Gym Doors, Mike sits down with top-performing F45 owner Grace to break down the systems, mindset, and operational decisions that helped her turn seasonal dips into record-breaking revenue. We dive into how elite gym owners plan revenue dips before they happen, why comparing month-to-month data can lead to bad decisions, how integrating Hyrox strengthened community and lead flow, and what it really takes to build a high-performing fitness business that compounds over time. Instead of reacting to slow periods or constantly changing strategies, Grace focused on understanding her numbers, identifying seasonal trends, and building predictable systems that create long-term growth. Want help applying this to your gym? See how we help gym owners grow profitably without chasing more leads. DM "GSD" to @GSDGyms on Instagram.

    26 min

  6. FEB 12

    #429 Small Gym Breaks Record: $321K in ONE MONTH!

    Most gym owners think they have a marketing problem. What they actually have… is a retention problem. In this episode of Behind Gym Doors, Mike sits down with Kim and Dave to break down the systems, mindset, and relationship-driven approach that helped their gym reach record-breaking growth, including a $321K month and multiple record months throughout the year. Instead of constantly chasing new leads or switching marketing strategies, they focused on building a business that compounds through strong retention, deep member relationships, and consistent operational systems.  We dive into what most gym owners misunderstand about growth, why retention is often the hidden driver behind revenue expansion, how marketing and retention must work together, and what it actually takes to create predictable momentum inside your business. If you feel like you're always trying to "fix marketing" but growth still feels unstable, this episode will completely change how you think about scaling. Want help applying this to your gym? See how we help gym owners grow profitably without chasing more leads. DM "GSD" to @GSDGyms on Instagram.

    47 min

  7. FEB 10

    #428: The Control Problem Killing Gym Growth

    Most gym owners don't struggle because of marketing. They struggle because they can't let go of control. In this episode of Behind Gym Doors, Mike sits down with Caitlin Bovee to break down the leadership shift that changed everything inside her business. Instead of trying to control every decision, meeting, and outcome, she focused on developing leaders, building systems, and stepping out of daily operations, allowing the business to grow in a completely different way. We dive into the real challenges gym owners face when transitioning from operator to leader, including why control often becomes the hidden bottleneck preventing growth, how leadership development impacts retention and team performance, and what it actually takes to scale without doing everything yourself. If you feel stuck managing every detail or struggling to move from operator to CEO, this episode will help you rethink how growth actually happens. Want help applying this to your gym? See how we help gym owners grow profitably without chasing more leads. DM "GSD" to @GSDGyms on Instagram.

    40 min

  8. FEB 5

    #427: Path to $100k per month

    Reaching $100,000 per month in your gym isn't about luck. It's about understanding the math, solving the right problems, and building a model that actually supports scale. In this episode of Behind Gym Doors, Mike breaks down the real path to hitting $100K/month, including the revenue structure, pricing strategy, and operational shifts required to grow beyond the plateau most gym owners hit. We walk through the exact numbers behind membership revenue, ancillary income, pricing sweet spots, and the strategic decisions that separate gyms that scale from gyms that stay stuck chasing more members without real profit. Want help applying this to your gym? See how we help gym owners grow profitably without chasing more leads. DM "GSD" to @GSDGyms on Instagram.

    22 min
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4.8
out of 5
69 Ratings

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We cover the most common challenges in the fitness industry to help you overcome them and GSD! This podcast is also available in high-def video and audio only formats. -- Read the show: https://www.loudrumor.com/the-gsd-show/ Facebook: https://www.facebook.com/GSDshow/ Twitter: https://twitter.com/GSD_Show Instagram: https://www.instagram.com/gsd_show/

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