Child Care Rockstar Radio

Jennifer Conner

Child Care Rockstar Radio is the podcast for child care owners, daycare leaders, and early childhood education entrepreneurs who want to grow a stronger, more profitable child care business. Hosted by Jennifer Conner, CEO of The Child Care Success Company, each episode features conversations with child care experts, preschool owners, and industry leaders who share practical strategies for child care leadership, enrollment growth, marketing, team culture, and business success. If you run a child care center, daycare, or preschool program, this podcast will help you build the systems, leadership skills, and mindset needed to grow your program and create a lasting impact on children, families, and your community.

  1. Jul 23

    Ep. 232 — Stop Sounding Like Everyone Else: What Today's Parents Really Want with Zach Merritt

    In this episode, Jennifer sits down with Zach Merritt, Senior Manager of Product Marketing at Procare Solutions, who spends his days talking with child care programs across the country and spotting the patterns that show up across hundreds and thousands of centers. Together, they dig into what separates the programs that continue to struggle from the ones that are truly thriving, and why sounding exactly like every other child care center in your area is one of the fastest ways to disappear into the background.   Zach and Jennifer talk about what today's parents actually expect, why "safe, nurturing, and quality education" is no longer enough to set you apart, and how speed, transparency, and real-life content can completely change the enrollment experience. They also get into technology, automation, and how the right systems can give owners back hours each month without losing the human connection that makes child care so special.   Key Takeaways: [3:02] Zach shares how his work with nonprofits, faith-based organizations, and education led him into the child care industry. [5:19] Staff retention, enrollment, and the overwhelm of competing responsibilities continue to be the biggest pressure points for owners. [7:43] The industry is still feeling the effects of COVID, staffing changes, and the end of many pandemic-era funding programs. [10:51] Owners have an important role as advocates who can bring real data and real business needs into policy conversations. [13:27] Thriving centers often find a meaningful way to specialize and carve out their own place in the community. [14:25] Zach shares how one North Carolina center built belonging and strong word-of-mouth by intentionally serving Indian immigrant families. [17:00] When every center uses the same words, parents are left comparing only price and convenience. [19:02] Your website, reviews, and social media are often the first places today's parents decide whether you are worth exploring. [21:03] Fast now means automated, with an immediate response, helpful information, and a clear next step. [22:22] Families may stop searching as soon as one center responds quickly and makes them feel like they have found the right place. [24:23] Real photos, videos, and everyday classroom moments help families see what life inside your center actually feels like. [27:08] Owners have to look at their marketing through the eyes of the younger families walking through their doors. [28:47] Technology can turn hours of administrative work into minutes while creating a smoother experience for families. [30:15] Procare supports the full family journey, from the first inquiry and tour through enrollment, communication, and daily care updates. [33:22] The right software can save a center an average of 60 to 80 hours each month. [34:20] Zach's first lightning-round answer is simple: stop sounding like everybody else and start responding faster. [34:32] Owners should review what is taking too much time and decide what software can take off their shoulders. [35:22] New owners should expect mistakes and focus on building a strong culture from the beginning. [35:44] Child care is becoming more widely understood as a vital part of the infrastructure that keeps society moving. [37:22] AI is opening new possibilities for automation, planning, and handling more complex tasks with less owner oversight. [40:15] AI can support the work, but it cannot replace an owner's expertise, relationships, or responsibility for quality.   Quotes: "I think sometimes people forget that they're an advocate for childcare in general, but also as a business owner." — Jennifer [10:51]   "If you are expedient in getting back to people and giving them the opportunity to see and experience what they can expect from your center and what their child's outlook would be and all of those things, then you're just going to win them over before and their research is going to stop there." — Zach [22:22]   "It's okay to make mistakes. You're going to learn. I would say focus on your culture as a building block." — Zach [35:22]   "I think the way that our society is looking at childcare now is that it is no longer just daycare or a place to drop your kids off, as it was in the past. But deeper than that, I think that it's becoming more and more clear where childcare plays a pivotal role in the infrastructure of our society and the needs for it for all other aspects in terms of work and education and those key functions that our future coming generation needs, and the parents and families now are also in dire need of. So, childcare is not going anywhere." — Zach [36:09]   Sponsored By: ChildCare Education Institute (CCEI) Use code CCSC5 to claim a free course!   Mentioned in This Episode: Kris Murray @iamkrismurray Jennifer Conner The Child Care Success Company The Child Care Success Academy The Child Care Success Summit Grow Your Center Childcare Education Institute: Use code CDARenewal22 to get $100 off your renewal Procare Solutions

  2. Jul 9

    Ep. 231 — You Already Have What You're Fighting For with Rachel Chaisson

    Jennifer welcomes Rachel Chaisson, owner and CEO of A Joyful Noise Preschool and Child Care in Maine. Rachel's journey is incredible: after earning her GED and raising three children as a single mother, she began working in child care as a teacher and eventually grew into the owner of three successful early learning centers serving more than 200 children and families each year.   Rachel talks about the season she is in now and learning to pause, reflect, and ask whether the things that once drove her are still the things she wants to carry forward. Jennifer and Rachel talk about personal core values, leadership, trust, building a business that supports the life you love, and the surprising realization that sometimes the very things you have been fighting for are already yours. And yes, there is even a little homework in this one, but we promise, it's the good kind!   Key Takeaways: [5:30] Rachel shares how she went from never planning to have children to building a life and career around caring for them. [10:23] Jennifer and Rachel reflect on becoming "unintentional" child care owners and finding purpose in a path they never expected. [12:15] Rachel shares how she first focused on becoming the best business owner she could be before realizing she also wanted a business that supported her life. [13:45] How to build a business that can sustain a life you love that gives you freedom, stability, and space to evolve. [16:04] Rachel shares the family crisis that forced her to step away and showed her how capable her leadership team really was. [18:00] Jennifer points out that Rachel's team could step up because Rachel had already spent time modeling, training, and building trust with them. [19:30] Rachel talks about her current passion for developing leaders and giving her team room to grow. [21:19] Jennifer gives listeners a little homework: pause and write down your personal core values. [22:30] Rachel shares the realization that independence had once served her deeply, but may not be the value she needs to keep fighting for now. [24:27] Rachel names stability, peace, and growth as values she is still reflecting on in this new season. [27:30] Rachel explains how the CEO Lab helped her think not only about being a better leader, but also about being a better wife, mom, friend, and person. [28:47] The shift from fighting for independence to learning how to trust. [31:48] Great advice from Rachel: be open to what life sends your way and surround yourself with people who are where you want to be.   Quotes: "Sometimes the things you're fighting for are already yours." — Jennifer [4:35]   "Once I got into the business, I became very much about how to make it the best business, the strongest business. You know, how to have profit, how to have systems." — Rachel [12:15]   "How do I build my business to sustain the life that I love so much right now?" — Rachel [13:45]   Sponsored By: ChildCare Education Institute (CCEI) Use code CCSC5 to claim a free course!   Mentioned in This Episode: Kris Murray @iamkrismurray Jennifer Conner The Child Care Success Company The Child Care Success Academy The Child Care Success Summit Grow Your Center Childcare Education Institute: Use code CDARenewal22 to get $100 off your renewal A Joyful Noise Preschool and Childcare

  3. Jun 25

    Ep. 230 — The Difference Between Owners Who Grow and Owners Who Stay Stuck with Ben Poswalk

    In this episode, Jennifer sits down with Ben Poswalk, Director of Business Development at The Child Care Success Company, for a chat about what really separates owners who keep growing from the ones who stay stuck in the same overwhelm, year after year. Because after years of working with child care owners in every stage of the journey, Ben has seen the patterns clearly: where owners break through, where they get in their own way, and what actually helps them move forward.   Together, they talk about the habits that show up inside successful businesses, the blind spots that keep owners spinning, and why the biggest problem is not always the one sitting on the surface. They also get into trust, relationships, vulnerability, and what it looks like to stop carrying everything alone.    Key Takeaways: [3:57] Ben shares how his path into child care started unexpectedly and became a calling he never planned for. [6:47] The owners who grow are usually the ones who take action on what they learn instead of just gathering more information. [8:09] Many owners stay stuck because they are buried in the day-to-day and are trying to control too much at once. [9:25] Letting go of tasks your team can handle often creates more freedom and better results than holding on too tightly. [10:42] A lot of staffing struggles point back to leadership, culture, and clarity, not just hiring. [11:53] Better hiring starts with helping people see the purpose of the work and how they fit into the bigger vision. [14:03] One major blind spot is chasing outside solutions for problems that are really happening inside the business. [15:07] Strong enrollment systems are built on trust and relationship-building, not pressure or rushing families. [18:25] The owners who keep growing are usually the ones willing to do the hard things and have the hard conversations. [19:40] Vulnerability is often the thing that helps owners get support, build confidence, and move forward. [26:58] In 2026, one of the biggest opportunities is getting back to real human connection with staff, families, and children. [31:48] Owners do not have to carry everything alone, but they do have to be honest about what is not working. [33:33] Often, the biggest breakthrough starts by identifying the one issue that will create the most momentum first.   Quotes: "I feel like it's a calling more than anything else, and we end up serving the children and families that are in our care, because it was just meant to be." — Ben [4:09]   "It's the owners that implement and actually take action on the information that they receive." — Ben [7:06]   "Relationships are everything, because it's not about what we can do or the shiny objects that we can build; it's about who we are on the inside, showing up and being authentic, building trust, and building relationships with them." — Jennifer [17:14]   "We are in the trust business. Always." — Jennifer [17:50]   "Vulnerability is such a key component to success." — Ben [20:32]   "My passion is getting fulfilled, and that's making this world a better place, one child at a time, and that's only possible through those conversations I have on a regular basis with owners." — Ben [35:02]   Sponsored By: ChildCare Education Institute (CCEI) Use code CCSC5 to claim a free course!   Mentioned in This Episode: Kris Murray @iamkrismurray Jennifer Conner The Child Care Success Company The Child Care Success Academy The Child Care Success Summit Grow Your Center Childcare Education Institute: Use code CDARenewal22 to get $100 off your renewal Ben Poswalk Facebook Ben Poswalk Instagram Ben Poswalk LinkedIn Brené Brown

  4. Jun 11

    Ep. 229 — The End of "Perfect" Child Care Marketing with Parissa Snider

    For years, child care marketing followed a pretty familiar formula: build a beautiful website, drive traffic, collect reviews, book tours, and convert families once they walk through the door. But in 2026, that path just is not as neat or predictable as it used to be. Families are researching differently, AI is changing how information gets found, and many parents are making decisions long before they ever visit a school in person.   In this episode, Jennifer sits down with Parissa Snider, Chief Marketing Officer at WatchMeGrow, for a conversation that goes far beyond ads and websites. Together, they talk about trust, transparency, parent psychology, and what the full family experience now says about your brand, from the first search to the tour to the follow-up after. This episode is a fresh look at what enrollment and marketing really mean now, and why the schools that build trust most clearly are the ones families are more likely to choose.   Key Takeaways: [5:45] Marketing now lives inside the full family experience, not just in ads or website clicks. [6:10] Parents are increasingly getting answers from AI before they ever visit a school's website. [8:10] The old marketing funnel is no longer linear and has become a messy back-and-forth decision process. [8:33] Lower website traffic does not always mean lower interest if families are still converting further down the path. [10:08] Schools need website content that helps AI understand and surface real information about who they are. [12:10] FAQs matter more than ever when they answer the actual questions families are really asking. [13:01] Transparency around difficult topics is becoming a stronger trust-builder, not a liability. [15:05] In many cases, pricing transparency creates more confidence than withholding information. [19:02] The strongest websites speak to parents' fears and needs, not just the school's features. [21:11] Families want the curtain pulled back and are more likely to trust schools that show the real experience. [22:55] Trust and reassurance are deeply human needs, which is why communication matters so much in child care. [27:11] Follow-up should uncover hesitation and uncertainty, not just push for the enrollment decision. [31:24] The schools that win will be the ones that reduce uncertainty and build trust at every step. [34:41] Families stay more connected and loyal when they feel like participants instead of observers.   Quotes: "Lower traffic does not always mean lower interest." — Parissa Snider [8:33]   "Transparency equals customers." — Parissa Snider [13:24]   "I think that starting now, consumers are not going to reward only the businesses with the biggest ad budgets. They're going to reward the businesses that reduce uncertainty and make a huge and visible effort to build trust, the ones that have trust in mind in every step of the experience" — Parissa Snider [31:24]   "Participation equals ownership." — Parissa Snider [34:38]   Sponsored By: ChildCare Education Institute (CCEI) Use code CCSC5 to claim a free course!   Mentioned in This Episode: Kris Murray @iamkrismurray Jennifer Conner The Child Care Success Company The Child Care Success Academy The Child Care Success Summit Grow Your Center Childcare Education Institute: Use code CDARenewal22 to get $100 off your renewal WatchMeGrow's Free Guide to Marketing 2026 Parissa Snider

  5. May 28

    Ep. 228 — It's Not If, It's When: How to Protect Your Child Care Brand in a Crisis with Marsha Archer

    Most child care owners do not think about crisis management until they are already in the middle of one, and by then emotions are high, information is moving fast, and every response matters. In this episode, Jennifer sits down with Marsha Archer, president of M-Squared PR and Crisis Management, for a practical conversation about what it really means to protect your brand before something goes wrong.   Together, they talk about how social media is changing the pace and pressure of crisis response in 2026, what belongs in a real crisis plan, and why your brand is about so much more than a logo or website. Marsha also shares how trust is built long before a crisis ever happens, what owners need to document and monitor now, and when it is time to bring in an expert. This is one of those conversations that feels preventative, practical, and incredibly important, because, as Marsha says, it is not a matter of if. It is a matter of when.   Key Takeaways: [4:11] Crisis planning matters long before a crisis ever happens. [4:39] A crisis usually starts when something pulls you completely out of your normal day. [5:35] Social media is one of the biggest drivers of crisis in 2026. [7:37] Every school should have a real crisis manual in place. [9:51] A strong plan includes a crisis team, templates, and clear next steps. [13:45] Facts need to be documented right away while everything is still fresh. [15:39] Google Alerts and Talkwalker help you monitor your name, brand, and industry. [17:38] Your brand includes every interaction tied to your name, not just your logo. [21:13] Negative reviews should be acknowledged calmly and moved offline when needed. [25:17] Great reputation building often starts with everyday moments inside your school. [29:16] Child care is not just the child care business. It is the trust business. [30:58] Building trust in small moments helps you lead better in bigger ones. [33:42] Your crisis plan should include contacts, templates, tools, and after-hours access. [36:45] The first few hours of a crisis can shape the entire outcome. [41:45] How do you know when it's time to bring in an expert? [46:14] Have the plan before you need it, and keep it updated!   Quotes: "It's not a matter of if, it's a matter of when. Because it's bound to happen, and you just want to make sure you're prepared." — Marsha [4:30]   "The number one driver of what's really interrupting the day-to-day and creating a crisis is social media, and not just social media as we see it, but how social media has grown." — Marsha [5:50]   "Parents want clarity, licensing wants accuracy, and attorneys want facts." — Marsha [13:45]   "Everything that is attached to your name completes your entire brand reputation." — Marsha [18:55]   "We're in the childcare business, but what you're really in is the trust business." — Jennifer [29:44]   "Building trust when it's small equals even more trust when it's bigger." — Marsha [30:58]   Sponsored By: ChildCare Education Institute (CCEI) Use code CCSC5 to claim a free course!   Mentioned in This Episode: Kris Murray @iamkrismurray Jennifer Conner The Child Care Success Company The Child Care Success Academy The Child Care Success Summit Grow Your Center Childcare Education Institute: Use code CDARenewal22 to get $100 off your renewal Marsha Archer — LinkedIn | @Msquaredpr | @Britishprgirl

  6. May 14

    Ep. 227 — The New Rule of Child Care in 2026: What Owners Need to Know with Kris Murray

    Kris Murray returns! In this episode, Jennifer sits down with Kris for a timely conversation about what is really changing in child care in 2026 and what owners cannot afford to ignore. Together, they look at the current market from a bigger-picture view, from AI and parent decision-making to enrollment shifts, differentiation, and the growing pressure to clearly communicate the value of what you offer.   They also get into branding, in-person connection, what today's parents are actually looking for, and why being the face of your business matters more than ever. At the heart of this conversation is a reminder that while the tools and trends may change, strong businesses are still built by owners who know their market, know their value, and are willing to keep evolving.   Key Takeaways: [2:00] Kris shares what is happening in her own world right now, including wedding planning, her new community, the audiobook release of Antidote to Fear, and the delayed release of her TED Talk. [6:30] AI is one of the clearest shifts in 2026, and Kris explains why owners need to get comfortable using it to save time, improve systems, and stay current. [8:00] Even with all the new tools and noise, the real work still comes back to the basics: understand your market, match your market, and get clear on the value you bring. [9:30] The child care market is shifting, and Kris explains why every enrollment matters more now, especially as family needs, birth rates, and state involvement continue to change. [10:40] Jennifer and Kris talk about why the old model is not enough on its own anymore, and why owners have to be willing to evolve if they want to stay competitive in the years ahead. [12:10] The conversation comes back to a core question every owner needs to answer: what makes your program different, and why should a family choose you? [14:00] Kris talks about the growing desire for real connection and why community, events, and in-person experiences still matter so much in a world that feels increasingly digital. [16:10] Running a business takes energy, intention, and a willingness to keep showing up, especially when the market feels harder or more crowded than it used to. [17:50] One of the biggest mindset shifts for owners is being willing to step forward and be the face of the business instead of staying hidden behind the scenes. [21:00] Jennifer and Kris talk about storytelling, visibility, and why it is not enough to offer something valuable if no one really sees it or understands it. [24:50] Branding is not extra. It shapes how families see you, what they expect from you, and whether they see your school as just another option or the clear choice. [27:10] Small, personal touches still go a long way, and Kris shares why personalization creates stronger connection, trust, and loyalty with families. [33:18] Using the "where am I now, and where do I want to be?" framework, and knowing how to surround yourself with people to help you move to the next level. [35:15] The importance of getting into a tribe, no matter where you are in your numbers and revenue. [40:01] If there are things that are draining you, free yourself up by delegating so that you can do what you love.   Quotes: "What we've always taught, what we've owned in the childcare business, is to understand your market and match your market." — Kris [9:35]   "Parents are having fewer babies, so every child is even more important. Every enrollment is even more important." — Kris [10:05]   "In an AI-driven world, people are looking for connection, more than ever." — Kris [14:25]   "That's a mindset that needs to shift is that people want to connect and to be that person that's going to attract and connect people; you have to get out of your comfort zone and be willing to show up on social media and be to show up on video with your story, with some fun, charming elements of what you have to offer and be the face of your business." — Kris [17:50]   "You've got to get out there and be that leader and that CEO or that face of the business from time to time throughout your week. And then putting that stuff on social media is because that's where the eyeballs are." — Kris [21:12]   "Get into a tribe." — Kris [35:05]   "There's no way I would have built an 8-figure business without being in mentorship and coaching all along the way." — Kris [37:16]   Sponsored By: ChildCare Education Institute (CCEI) Use code CCSC5 to claim a free course!   Mentioned in This Episode: Kris Murray @iamkrismurray Jennifer Conner The Child Care Success Company The Child Care Success Academy The Child Care Success Summit Grow Your Center Childcare Education Institute: Use code CDARenewal22 to get $100 off your renewal Kris Murray — The Antidote to Fear

  7. Apr 30

    Ep. 226 — The Intentional Path to Your Next Location with Thomas Brawner

    In this episode, Jennifer sits down with Thomas Brawner, owner and CFO of Alta Schoolhouse in Lakeland, Florida, to talk about what it really looks like to grow with intention. Thomas shares how he made the decision to overstaff his first location so he could create the space to focus on expansion, prepare for a second school, and keep the first one strong at the same time.   Their conversation gets into the real pieces behind that kind of growth: knowing your numbers, making smart tuition decisions, building a team that stays, and learning how to let go of the things that do not all have to stay on your plate. Thomas also talks about something a lot of owners overlook: how much first impressions matter, from your online presence to what families see before they ever walk through the door. He gives great and practical tips for anyone thinking about their next location and wanting to do it in a way that feels thoughtful, steady, and sustainable.   Key Takeaways: [5:10] A major season of change is underway for Thomas, including a move from Florida to California, the recent acquisition of a second location, and leadership changes inside the business. [7:03] One of the first strategic moves toward growth was intentionally overstaffing the first school so there was space to focus on expansion. [7:50] Brand identity played a major role in the search for the next location, from the kind of building Thomas wanted to the way Alta Schoolhouse is meant to feel inside its community. [9:21] Overstaffing only works when the numbers support it, which is why profitability, payroll, and long-term opportunity all had to be weighed together. [11:42] Tuition increases were part of the plan, and those pricing decisions were made with staffing, future growth, and culture-building in mind. [14:17] Lower turnover comes from building a better employee experience, including top-of-market pay, paid time off, and extra classroom staffing to prevent burnout. [18:15] Parents are making short lists online before they ever book a tour, which means curb appeal, reviews, photos, and a strong visual first impression matter more than many owners realize. [24:49] Thomas and Jennifer discuss how zoning and land-use research can save owners from expensive mistakes, especially when expanding into a new building or new area. [30:59] Replacing yourself inside the business takes emotional trust, not just systems, especially when handing off responsibilities that carry real financial or relational weight. [35:09] Some of the hardest responsibilities to delegate were parent meetings and enrollment, which required a gradual handoff process built on training, shadowing, and follow-up. [37:00] The bigger lesson underneath all of it is that there is no shortcut to time, and intentional growth depends on letting people learn by doing.   Quotes: "Sometimes in the next level of growth, you're asked to let go of the very things that helped you get there, and it asks you to trust your people more, to trust your systems more, to trust what you built can keep working even when you're not holding every single piece together." — Jennifer [1:30]   "I could have been at the front desk myself, doing marketing and enrollment and tours, but if I were to do that, I wouldn't be able to have looked for second locations, grown our school, and implemented software and new processes and procedures that have enabled us to grow." — Thomas [10:08]   "If you don't know your numbers, then your school is running without you, and it's not running intentionally." — Jennifer [17:30]   "You can love kids as much as you can to the best of your abilities, but it doesn't matter if parents don't walk through the door to see it." — Thomas [18:39]   "The biggest thing that I can tell people who are either looking to open their first location or just an additional location is to hire the right people." — Thomas [25:17]   "I had to get comfortable with the uncomfortability that things might not be done 100% correctly, but I can also make mistakes as well. So human error is always a factor." — Thomas [34:17]   Sponsored By: ChildCare Education Institute (CCEI) Use code CCSC5 to claim a free course!   Mentioned in This Episode: Kris Murray @iamkrismurray Jennifer Conner The Child Care Success Company The Child Care Success Academy The Child Care Success Summit Grow Your Center Childcare Education Institute: Use code CDARenewal22 to get $100 off your renewal Alta Schoolhouse @thomas.k.brawner

  8. Apr 16

    Ep. 225 — The Real Reason You Can't Let Go with Barbara Tedrow

    In this episode, Jennifer opens with an honest reflection on control and the emotional weight so many child care owners carry without even realizing it. That sets the stage for a real conversation with Barbara Tedrow, owner of A Gold Star Academy and a multi-site child care leader in New Mexico, about what it looks like to build a strong team on paper and yet still feel like too much of the business is resting on your shoulders.   Barbara shares what came up during a recent VIP Day at the Child Care Success Company's corporate office in New Orleans, where a deeper truth started to surface: the issue was not just delegation or SOPs, but fear, control, and the pressure of carrying a reputation she has spent 25 years building. Together, she and Jennifer unpack what shifted when Barbara began trusting her team more fully, stepping back from the meetings and tasks she no longer needed to own, and making space for the bigger work she is called to do. This is an honest, powerful conversation for any owner who knows what it feels like to still be carrying the business, even when it looks like you already stepped out.   Key Takeaways: [5:12] Barbara shares her background as the owner of multi-site locations in Farmington, New Mexico. [6:56] Barbara mentions her involvement with the New Mexico Childcare Association and her current role as its president. [9:17] The emotional and mental toll of trying to control everything. [13:57] The deeper truth comes out: what was underneath all of it was fear, especially around protecting the reputation she had worked decades to build. [19:15] Once Barbara stepped back and really looked, she began to see the passion, pride, and ownership already present in her leadership team. [22:37] Letting go came with an unexpected emotion: sadness, and the realization that not being needed in the same way was actually a sign of growth. [26:21] A closer look at the difference between correcting, training, and continuing to hold on, and why leadership still requires mentoring and clear expectations. [33:57] Six weeks later, the shift felt real: more space, less pressure to prove constant involvement, and more trust in the team. [39:28] Barbara shares what this next season opens up for her, including advocacy work, expansion, leadership development, and more time for family. [43:59] Barbara closes with a reminder that no matter how long you have been doing this work, there is always more to learn if you are willing to hear the hard truth.   Quotes: "If you've built the right team, a team that cares as much as you do, then your job isn't to control everything. Your job is to build something bigger than you. That's the real responsibility, not doing everything, but creating something that can actually grow beyond you." — Jennifer [3:53]   "I had to realize I hired people to do those jobs, and that's why I'm not needed. I'm not needed because I'm not needed in the company. I'm not needed because of the way that I have structure, and that was on purpose  because I needed to assess what role I want within this company." — Barbara [23:08]   "I'm not needed because I'm not wanted. I'm not needed because I did my job and I have built it the correct way." — Barbara [23:54]   "It's working. That little org chart with all its arrows and everything, it's working." —  Barbara [35:28]   "You can always learn something new if you're open to it and you're willing to listen to the hard truth." — Barbara [35:28]   Sponsored By: ChildCare Education Institute (CCEI) Use code CCSC5 to claim a free course!   Mentioned in This Episode: Kris Murray @iamkrismurray Jennifer Conner The Child Care Success Company The Child Care Success Academy The Child Care Success Summit Grow Your Center Childcare Education Institute: Use code CDARenewal22 to get $100 off your renewal A Gold Star Academy

5
out of 5
82 Ratings

About

Child Care Rockstar Radio is the podcast for child care owners, daycare leaders, and early childhood education entrepreneurs who want to grow a stronger, more profitable child care business. Hosted by Jennifer Conner, CEO of The Child Care Success Company, each episode features conversations with child care experts, preschool owners, and industry leaders who share practical strategies for child care leadership, enrollment growth, marketing, team culture, and business success. If you run a child care center, daycare, or preschool program, this podcast will help you build the systems, leadership skills, and mindset needed to grow your program and create a lasting impact on children, families, and your community.