The Story of a Brand Show

CommerceFocused Media, Inc.

Welcome to The Story Of A Brand Show. Hear the unique entrepreneurial journeys of 1000+ Consumer Brand founders. We tap into the doubts, failures, wins and inspirations that come with building Consumer Brand startups in extremely competitive times. Whether you own a brand or work for one, you will learn from our guests as they share the building blocks of their brand's evolution. Who knows, you may even discover a few new products that become faves.

  1. Vitamin Shoppe - Brand Is Not Marketing. It's the Business

    1D AGO

    Vitamin Shoppe - Brand Is Not Marketing. It's the Business

    In this episode of The Story of a Brand Show, host Rose Hamilton, CEO of Compass Rose Ventures, sits down with Lisa Chodnofsky, Chief Brand Officer for Vitamin Shoppe, for a thoughtful and energizing conversation about what it truly takes to steward an iconic brand in today's evolving wellness landscape. Throughout the discussion, Rose and Lisa explore the responsibility that comes with leading a heritage retailer in the health and wellness space. The conversation highlights how consumer expectations are shifting, why clarity of purpose matters more than ever, and how brand leadership extends far beyond creative—it's operational, experiential, and deeply cultural.   Lisa shares insight into how Vitamin Shoppe continues to evolve while protecting the trust and credibility that built its foundation. Key moments from the episode include: * What the role of Chief Brand Officer means within a legacy wellness retailer * How Vitamin Shoppe balances innovation with honoring its core identity * Why trust, education, and in-store experience remain critical in a digital-first world * The importance of cohesive storytelling in connecting with modern wellness consumers * How leadership alignment and mission clarity drive long-term brand equity This episode is a powerful reminder that enduring brands don't simply react to change—they evolve intentionally while staying rooted in purpose.   Join me, Ramon Vela, in listening to the episode to hear how Lisa Chodnofsky is helping shape the next chapter of Vitamin Shoppe and what brand leaders can learn from her approach to modern retail and wellness.   For more on Lisa Chodnofsky visit: https://www.vitaminshoppe.com/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this!

    47 min
  2. Jetset - Most Brands Ignore Their Best Growth Lever

    2D AGO

    Jetset - Most Brands Ignore Their Best Growth Lever

    In this episode, I sit down with Forest Bronzan, CEO of Jetset, someone I truly consider a pioneer in the DTC and retention space. We revisit his journey from building and scaling Email Aptitude—one of the earliest agencies dedicated solely to retention and email—to launching Jetset in a completely different economic and technological landscape. What struck me most is how his conviction around retention hasn't changed—but how the strategy has evolved dramatically. We go deep into why customer experience—not just customer support—is becoming the real differentiator for brands. Forest shares how Jetset is redefining CRM by integrating sentiment analysis, proactive outreach, and immersive brand experiences to build long-term loyalty. In a world obsessed with acquisition, this conversation is a powerful reminder that the real gold is in the customers you've already earned Key Moments from the Episode: * Forest reflects on launching Email Aptitude in the early days of DTC and how retention was once a niche focus—long before it became table stakes. * Why "customer support" is not the same as "customer experience"—and how most brands are missing the bigger opportunity. * The introduction of Jetset's internal framework, Sentiment IQ, which aggregates signals like NPS, engagement, reviews, and support data to proactively manage retention. * How brands can identify high-value detractors and intervene before churn happens—turning frustration into loyalty. * Why authentic surprise-and-delight moments, curated experiences, and deeper listening will define the next era of retention. Join me, Ramon Vela, in listening to this thoughtful and strategic conversation about loyalty, customer experience, and what it truly takes to build a brand that wins long-term. If you care about sustainable growth, this episode is one you won't want to miss. For more on Jetset, visit: https://jetset.io/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this! * Today's Sponsors: Saral - The Influencer OS: https://www.getsaral.com/demo SARAL is the all-in-one influencer platform that finds brand-aligned creators, automates outreach, and manages everything in one place. Request a live demo today. Let the SARAL team know you're a The Story of a Brand Show podcast listener to get an extended free trial! Visit the link above.

    1h 1m
  3. Rose Hamilton - What the Next Generation Really Thinks About Brands

    FEB 25

    Rose Hamilton - What the Next Generation Really Thinks About Brands

    In this episode of The Story of a Brand Show, host Rose Hamilton, CEO of Compass Rose Ventures, sits down for a deeply personal and insightful conversation with her daughter, Lexy Hamilton, a sophomore at Indiana University's Kelley School of Business.  What begins as a mother-daughter dialogue quickly evolves into a powerful exploration of how the next generation is thinking about identity, decision-making, and the future of business—through the lens of both data and human connection. Throughout the episode, Lexy brings a fresh yet remarkably grounded perspective on topics ranging from storytelling and finance to AI and brand trust. Drawing from her academic experiences and personal values, she shares how clarity, authenticity, and emotional connection are becoming the most important currencies in modern business—and why the brands that succeed will be those that balance analytical rigor with human understanding. Key themes explored in this episode include: *How the next generation defines success through values, resilience, and staying true to personal identity—even in challenging environments *Why storytelling and emotional connection are at the core of brand building, and how marketing creates meaning beyond product utility *The concept of "cognitive burden" and why simplifying data into clear, actionable insights is a critical leadership skill *Where AI accelerates decision-making—and where human judgment, context, and empathy remain irreplaceable *What luxury brands teach us about scarcity, storytelling, and creating long-term emotional and financial value This episode offers a rare and meaningful perspective on how emerging leaders are shaping the future of business, blending data, creativity, and authenticity in new ways.     Join us in listening to the episode and hear how the next generation is redefining what it means to build brands—and lead with clarity, purpose, and trust. For more on Rose Hamilton visit: https://compassroseventures.com/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this!

    57 min
  4. Moxies - Building Tech That Protects Childhood

    FEB 12

    Moxies - Building Tech That Protects Childhood

    In this episode, I sit down with Juliette Blake, Founder of Moxies, for a powerful and deeply relevant conversation about kids, technology, and what it truly means to build with intention.  Juliette walks us through the growing mental and emotional toll today's attention-driven platforms are having on kids—especially girls—and why parents are desperate for better solutions. With Moxies, she's building a gamified social platform for girls ages 8–12 that prioritizes safety, wellbeing, and healthy digital habits over engagement metrics. This isn't about limiting technology—it's about creating technology that actually serves our children. Key Moments from the Episode:   * Juliette shares how a simple introduction led her to connect with someone she had admired for years—reinforcing the power of community and open doors. * We unpack the dangers of the attention economy and why current social platforms were never designed with children's wellbeing in mind. * Juliette explains how Moxies was built "safe by design," from co-registration with parents to moderated group chats and limited access through real-life group codes. * She shares compelling early research showing that 80% of users experienced increased wellbeing outcomes, including improvements in mood, confidence, and self-regulation. * We discuss why there's no one-size-fits-all approach to parenting in the digital age—and why what kids are doing online matters more than simply the device itself.   Join me, Ramon Vela, in listening to this important and hopeful conversation. If you're a parent—or simply someone who cares about the next generation—this episode will challenge you to think differently about technology and remind you that digital spaces can be built with care, intention, and wellbeing at their core. For more on Moxies, visit: https://moxies.xyz/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this! * Today's Sponsors: Saral - The Influencer OS: https://www.getsaral.com/demo SARAL is the all-in-one influencer platform that finds brand-aligned creators, automates outreach, and manages everything in one place. Request a live demo today. Let the SARAL team know you're a The Story of a Brand Show podcast listener to get an extended free trial! Visit the link above.

    56 min
  5. Walmart - Building Commerce Around Creators, Not Campaigns

    JAN 28

    Walmart - Building Commerce Around Creators, Not Campaigns

    In this episode of The Story of a Brand Show, host Rose Hamilton, CEO of Compass Rose Ventures, sits down with Sarah Henry, VP, Head of Content, Influencer, & Commerce at Walmart, for a timely and deeply insightful conversation about how commerce is being reshaped by creators, content, and culture. The episode weaves together personal history—Rose and Sarah previously worked together at The Vitamin Shoppe—with a forward-looking exploration of how discovery has become the new engine of retail growth. Throughout the conversation, Rose guides listeners through the industry's shift from intent-led shopping to discovery-led experiences. Sarah shares how creators now function as trusted guides, how Walmart is building a creator-first commerce platform at massive scale, and why trust, flexibility, and serendipity are essential to modern retail.   Together, they unpack what it takes to connect inspiration to purchase in a way that feels human, seamless, and culturally relevant. Key themes explored in this episode include: * Why social commerce is already shaping consumer behavior and how creators drive modern product discovery   * How Walmart approaches creator-first commerce by prioritizing value, trust, and long-term relationships   * The concept of "serendipitous discovery" and why creators act as the new shelf space and sales associates   * How trend intelligence and social listening inform assortment, content, and commerce decisions   * What brands often get wrong when working with creators—and how authenticity and flexibility improve outcomes   This episode offers a clear blueprint for founders, marketers, and retailers navigating the future of commerce.  Join us in listening to the episode to hear how creators, content, and trust are redefining discovery—and why the brands that build ecosystems, not just products, will be the ones that win.   For more on Sarah Henry visit: https://www.walmart.com/ If you enjoyed this episode, please leave The Story of a Brand a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this!

    46 min
  6. Jackalo - Designing Clothes That Grow With Kids, Not Landfills

    JAN 27

    Jackalo - Designing Clothes That Grow With Kids, Not Landfills

    I've always believed that behind every meaningful brand is a deeply personal story, and my conversation with Marianna Sachse, founder of Jackalo, is a perfect example of that.  What stood out immediately was how her journey is rooted in gratitude, craft, and family—particularly the skills passed down from her mother and grandmother. That foundation shaped not only how Marianna sees clothing, but how she sees responsibility, longevity, and care across generations. As we talked, it became clear that Jackalo isn't just about kids' clothing—it's about rethinking the entire system. From durability and timeless design to circularity and ease for parents, Marianna has intentionally built a brand that removes compromise.  She shared how her background in nonprofit communications, combined with her experience as a mother and maker, pushed her to solve a problem she saw firsthand: kids' clothes that don't last, don't get handed down, and too often end up in landfills. In this episode, we discuss: * How learning to sew, mend, and value craft across generations became the foundation of Jackalo * Why kids' clothing is uniquely positioned for circular design and reuse * The trade-up model that allows parents to return outgrown clothes for store credit or recycling * How natural fibers, durability, and thoughtful design reduce waste and support kids' comfort * Why making the sustainable choice easy is essential for busy families Join me, Ramon Vela, in listening to the episode to hear how Marianna is building a product worth buying and a brand worth supporting—and how reimagining kids' clothing can make life easier for families while keeping clothes out of landfills. For more on Jackalo, visit: https://hellojackalo.com/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this! * Today's Sponsors: Saral - The Influencer OS: https://www.getsaral.com/demo SARAL is the all-in-one influencer platform that finds brand-aligned creators, automates outreach, and manages everything in one place. Request a live demo today. Let the SARAL team know you're a The Story of a Brand Show podcast listener to get an extended free trial! Visit the link above.

    56 min
  7. Greg Horn - Why the Future of Wellness Belongs to Brands That Can Prove Results

    JAN 7

    Greg Horn - Why the Future of Wellness Belongs to Brands That Can Prove Results

    In this episode of The Story of a Brand Show, host Rose Hamilton, CEO of Compass Rose Ventures, sits down with Greg Horn, President and CEO, Specialty Nutrition Consulting, Inc., and Managing Director and Partner, William Hood and Company for a deep, historical, and forward-looking conversation about the evolution of the health and wellness industry.  Greg is widely regarded as one of the original architects of science-based nutrition, having shaped the category long before functional nutrition, clinical validation, and health data became mainstream. Throughout the conversation, Rose guides listeners through the pivotal moments that built today's wellness ecosystem—from early regulatory frameworks and professionalization of supplements to the rise of functional foods, investment networks, and wearable health data.   Greg offers a rare, behind-the-scenes perspective on what separates real innovation from marketing noise, and why proof, efficacy, and ecosystem-building remain the true drivers of long-term success in this category.   Key topics explored in this episode include: * The regulatory breakthroughs of the 1990s that enabled trust, transparency, and growth in science-based nutrition * Why clinical proof, bioavailability, and real-world efficacy have always mattered more than hype * The early emergence of functional foods and beverages—and what made true category breakthroughs stand out * How industry institutions like Nutrition Business Journal and Nutrition Capital Network helped professionalize the space and connect founders with capital and expertise * What lies ahead for health and wellness innovation, including wearable data, ingredient technology, and the realities founders face when scaling physical products This episode offers invaluable context for founders, operators, and investors navigating today's increasingly sophisticated wellness landscape.  Join us in listening to the episode to gain clarity on where the industry has been, where it's going, and what it truly takes to build credible, lasting brands rooted in science and trust. For more on Greg Horn visit: https://greghorn.com/ For more on Specialty Nutrition Consulting, Inc., visit: https://specialtynutrition.com/ For more on William Hood & Company, visit: https://www.williamhoodandcompany.com/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this!

    50 min
  8. Repurpose - Designing a Better Future With Plants, Not Plastic

    12/04/2025

    Repurpose - Designing a Better Future With Plants, Not Plastic

    In this episode, I sit down with Lauren Gropper, CEO & Co-Founder of Repurpose, whose purpose-driven mission truly inspired me. From surviving a life-changing moped accident to questioning why we use forever-lasting materials for five-minute products, she shares how her passion for sustainability has turned into a movement to redesign everyday essentials from plants rather than plastic. What I loved most about this conversation is how honest she is about the realities of building sustainable products — the cost, the manufacturing challenges, the misconceptions, and the grit it takes to keep going.   Her story is a reminder that with the right design, intention, and team, we can create healthier products for our homes and the planet. Key Moments From the Episode: * A near-fatal accident that reshaped her purpose and commitment to impact.   * The flawed logic behind single-use plastics and the question that sparked a new approach.   * How everyday products can be made from sugarcane fiber, cassava, corn, and bamboo.   * The hard truth about sustainable manufacturing and why affordability is still a hurdle.   * Tracking impact: over 700 million pieces of plastic replaced. If you care about better materials, planet-friendly innovation, or the real journey behind building a sustainable brand, join me, Ramon Vela, in listening to the episode. You'll enjoy this conversation.  For more on Repurpose, visit: https://repurpose.com/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this! * Today's Sponsors: Saral - The Influencer OS: https://www.getsaral.com/demo SARAL is the all-in-one influencer platform that finds brand-aligned creators, automates outreach, and manages everything in one place. Request a live demo today. Let the SARAL team know you're a The Story of a Brand Show podcast listener to get an extended free trial! Visit the link above.

    58 min
4.9
out of 5
135 Ratings

About

Welcome to The Story Of A Brand Show. Hear the unique entrepreneurial journeys of 1000+ Consumer Brand founders. We tap into the doubts, failures, wins and inspirations that come with building Consumer Brand startups in extremely competitive times. Whether you own a brand or work for one, you will learn from our guests as they share the building blocks of their brand's evolution. Who knows, you may even discover a few new products that become faves.