Dentists IN the Know

Dr. Jeff Horowitz, Dr. Chad Duplantis and Dr. Jennifer Bell

A weekly, light-hearted informational program for the dental world, discussing current events, new products and techniques, organized dentistry, and education. Hosted by Dr. Jeff Horowitz, Dr. Chad Duplantis and Dr. Jennifer Bell, listeners will feel more "In the Know" with what's happening behind the scenes in the dental profession.

  1. 1d ago

    Switching Dental Practice Software to the Cloud: Is It Worth It? | Tyler McComas, Curve Dental

    Send us Fan Mail Thinking about switching your dental practice management software to the cloud? Tyler McComas, VP of Sales at Curve Dental, talks with hundreds of practices every month. He shares the biggest pain points he hears and how practices are beating "the great dental squeeze" of staffing shortages, rising costs and insurance pressure. In this episode: Why cloud access and peace of mind still top the list Consolidating systems into one patient record (one practice saved $48K a year) Why your team won't use "one more" AI tool Insurance companies use AI to deny claims, so practices need AI too Dr. Jeff Horowitz: 15 software switches, and the only one his team thanked him for Why software conversions are easier than you think "We're too busy": the real cost of putting off change 📰 Plus dental news: the Dyson toothbrush disappears, the FDA says clear aligners need an exam by a dentist, and a new study on ultrasound instead of perio probing. We close the show remembering our friend and past guest Dr. David Yang, a true innovator in dentistry. 💙 If you or someone you know is struggling, call or text 988 in the US for free, confidential support. 🙌 Special shout out to Curve Dental, our educational partner, for making this episode possible! Learn more about Curve: https://fanflet.com/dinks/curvedinks Chapters: 0:00 Intro 2:56 A week of face-plant trauma 5:55 Why TMJ cases are exploding 9:10 Are patients more tightly wound? 13:45 News 13:52 News: the Dyson toothbrush disappears 15:45 News: FDA guidance on direct-to-consumer aligners 17:05 News: ultrasound instead of perio probing 20:19 Do we still need to probe? 25:09 Meet Tyler McComas of Curve Dental 27:40 Why Curve builds its own tools 31:50 The pain points practices bring to Curve 35:12 Cloud access and peace of mind 36:15 Consolidating systems and the AI tool nobody used 38:10 15 software switches, one the team loved 40:23 Software conversions are easier than you think 41:55 Why dentists fear change 42:51 "We're too busy" 46:00 Who should lead a software evaluation? 48:03 From CDs in the mail to cloud updates 50:58 Heat map: who near you is on the cloud 51:56 Insurance AI vs. practice AI 52:52 Curve's $200 million investment 53:54 Too much innovation for one slide 56:23 Closing 57:15 Remembering Dr. David Yang 🎧 Listen to the podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast... Spotify: https://open.spotify.com/show/2Elfj6L... 🎥 Watch the full episode on YouTube: https://www.youtube.com/@dentistsintheknow 📺 Join us live every Wednesday at 8pm ET! 🌐 Check out our brand new website: https://dentistsintheknow.com 🌟 Stay up to date on all the latest dental trends when you follow the DINKs: https://fanflet.com/dinks/social-2

    Switching Dental Practice Software to the Cloud: Is It Worth It? | Tyler McComas, Curve Dental
  2. Oct 23

    6 Practices and Counting—No PE, No Silent Investors | Humpday Happy Hour™ with Dr. Sara Mahmood

    Send us Fan Mail What does it take to grow a multi-location dental group while staying true to your values? This week on Humpday Happy Hour™, we’re joined by Dr. Sara Mahmood, DDS, MS, MAGD—dentist, entrepreneur, international speaker, and founder and CEO of brush365, a growing dental group in the Dallas-Fort Worth area built on the promise of Dentistry with Integrity®. As the owner of six dental practices, with a seventh on the horizon, Dr. Mahmood has built her business independently, without private equity or silent investors. She’s passionate about clinical excellence, leadership, technology, and creating a dental experience centered on integrity. In this conversation, we’ll talk about: 🦷 Growing a multi-location dental group independently 🚀 Building a practice around Dentistry with Integrity® 💡 Leadership, practice growth, and entrepreneurship 🤖 Embracing technology and digital dentistry 😁 Clear aligner therapy and her work with SureSmile 🩺 Creating a specialized dental injury company ⚖️ Balancing business ownership, clinical excellence, and patient care Dr. Mahmood is a Master of the Academy of General Dentistry, a Global Clinical Partner and Key Opinion Leader for Dentsply Sirona, a member of the Philips Oral Healthcare North American Advisory Board, and a Key Opinion Leader for Mango Voice. She’s also a mom of three, a fellow healthcare entrepreneur alongside her husband, and currently training for her first marathon! Join us for a conversation about building a business, leading with purpose, and finding your own path in dentistry. 📅 Wednesday, October 14, 2026 ⏰ 8:00 p.m. ET 📍 Humpday Happy Hour™ Special thanks to Mango Voice for partnering with us on this episode of Humpday Happy Hour™. 🎥 Watch the full episode on YouTube: https://www.youtube.com/@dentistsintheknow 📺 Join us live every Wednesday at 8pm ET! 🌐 Check out our brand new website: https://dentistsintheknow.com 🌟 Stay up to date on all the latest dental trends when you follow the DINKs: https://fanflet.com/dinks/social-2

    6 Practices and Counting—No PE, No Silent Investors | Humpday Happy Hour™ with Dr. Sara Mahmood
  3. Oct 14

    AI in Dentistry: Where to Start, AI Receptionists & Why Your SOPs Matter | Laura Nelson

    Send us Fan Mail Is your dental team ready for AI, or are you about to buy tools nobody will use? Laura Nelson, VP of AI Training and Development at Mango Voice and founder of Front Office Rocks, explains where practices should start, why AI only works as well as your written systems, and how to keep a human in the loop. In this episode: - Why "using AI" means very different things from office to office - AI call notes, AI receptionists, and practicing phone skills with AI patients - De-escalation training for tough front desk calls - Why AI will fail without written SOPs, and how AI makes writing them easier - Call transcripts, HIPAA and the lawsuit a transcript stopped - Your team is already using AI: set rules before patient data ends up in ChatGPT - Why soft skills matter more once AI takes over the busy work - AI-run practices vs. human-first practices: where dentistry is headed 📰 Plus dental news: HR 1521 and fair fees for non-covered services, remembering Idaho oral surgeon Dr. Mark Baker, and Weave's $650 million acquisition. Laura Nelson has spent more than 20 years in dentistry. She is VP of AI Training and Development at Mango Voice, founder of Front Office Rocks, a national speaker, and author of Brush Up on AI: Step Away from the Drill and Hiring Without Hesitation. 🙌 Special shout out to Mango Voice, our educational partner, for making this episode possible! Learn more about Mango: https://fanflet.com/dinks/mangodinks 🎥 Watch the full episode on YouTube: https://www.youtube.com/@dentistsintheknow 📺 Join us live every Wednesday at 8pm ET! 🌐 Check out our brand new website: https://dentistsintheknow.com 🌟 Stay up to date on all the latest dental trends when you follow the DINKs: https://fanflet.com/dinks/social-2

    AI in Dentistry: Where to Start, AI Receptionists & Why Your SOPs Matter | Laura Nelson
  4. Oct 7

    The Future of Organized Dentistry & Advocacy | Humpday Happy Hour™ with Dr. Jonathan Vogel

    Send us Fan Mail What does the future of organized dentistry look like and what will it take to make membership truly valuable to dentists? This week on Humpday Happy Hour™, the DINKs welcome Dr. Jonathan Vogel, a Dallas-based dentist, practice owner, and passionate advocate for the future of organized dentistry. A 2018 graduate of UT Houston School of Dentistry, Dr. Vogel has been deeply involved in organized dentistry at the local, state, and national levels, including serving as an American Dental Association delegate and participating in ADA councils, committees, and task forces focused on advocacy, access to care, the new dentist experience, and the future of the profession. In this conversation, we'll dive into some of the biggest issues facing dentistry today, including: 🦷 ADA policy, legislation, and regulation 🦷 Student debt and the new dentist experience 🦷 Access to care and the dental workforce shortage 🦷 Insurance reform and major challenges facing the profession 🦷 The value of organized dentistry and membership 🦷 Advocacy and the role of organized dentistry in major litigation 🦷 Practice ownership and marketing Dr. Vogel also brings a unique perspective on organizational governance and financial stewardship through his role as Treasurer and Chair of the Finance Committee for Resource Center, a major Dallas nonprofit. If you've ever wondered where organized dentistry is headed, or what dentists can do to help shape its future, this is a conversation you won't want to miss. 📅 Wednesday, September 9, 2026 ⏰ 8:00 p.m. ET 📍 Humpday Happy Hour™

    The Future of Organized Dentistry & Advocacy | Humpday Happy Hour™ with Dr. Jonathan Vogel
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About

A weekly, light-hearted informational program for the dental world, discussing current events, new products and techniques, organized dentistry, and education. Hosted by Dr. Jeff Horowitz, Dr. Chad Duplantis and Dr. Jennifer Bell, listeners will feel more "In the Know" with what's happening behind the scenes in the dental profession.

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