The David Spisak Show

David Spisak

What happens when you get access to uncommon conversations with people who achieved the highest levels of success? Join David Spisak as he brings you inside the room where success stories are told by the people who lived them so that you can achieve your definition of success at an accelerated pace. 

  1. 2d ago

    Danelle Delgado: What Makes Great Salespeople Great

    Danelle Delgado is known worldwide as the Millionaire Maker. She is the CEO of Engage Training and The Internal Alliance, a bestselling author, and a business and results strategist whose training systems are used by entrepreneurs, sales teams, and major dealer groups like Carter Myers Automotive. She has built multiple seven-figure companies, been featured in Forbes, and personally built and tracked more than 3,000 success plans for the people she coaches. Years ago, she had none of that. But what makes this conversation interesting is that her approach to dealership performance doesn’t start with the CRM, the script, the process, or even the car. It starts somewhere else entirely. In this episode, Danelle breaks down what she learned after working inside dealership organizations and why some of the biggest performance problems in automotive can’t be fixed with more technology or another round of traditional sales training. She shares the framework she uses to separate good performers from the people who become indispensable inside an organization, and why trust, confidence, communication, and personal accountability can have a much bigger impact on sales than most teams realize. Learn more about Danelle and Team Engage at davidspisak.com. Connect with David Spisak to Achieve Exponential Growth: Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/davidspisak for all our linksLike this show? Please leave us a rating and review where you're listening right now! 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

    Danelle Delgado: What Makes Great Salespeople Great
  2. Sep 24

    Peter Cooper: Why Customers Don’t Want to Come to Your Dealership

    Peter Cooper opened his Lexus store in Allentown, Pennsylvania in 1990, in a market that would never let him be the biggest dealer in America. So he chased something harder to copy: becoming people's favorite place to do business. More than 20 years ago, he went one price, single point of contact, no haggling, while the rest of the industry bet the other way. Today his store runs on a culture most dealers only talk about in 20 groups, led in part by a son who has never sold a car. It started with one question from his wife, Karen: "Peter, what's it like for a woman to buy a car from you?" He said it was easy. He spent months defending that answer. Then he rebuilt the entire business. In this conversation with David Spisak, Peter breaks down: Why dealers who negotiated well were only closing 3 out of 10, and why nobody talked about the other 7The $36 move that puts the exact car a shopper wants in their driveway before they spend a dollar, and why he calls Carvana's return model backwardsWhat David found inside a Carvana-owned store in Sacramento: 110 cars sold in a month, 109 to people who never saw or drove themThe labor rate decision from his first days in business that his own team called impossibleWhy a warranty take rate under 40% says nothing about your customers and everything about your processThe hidden cost of using AI to cut the entry-level people who were supposed to become your next managersHow dealers in their 60s are quietly setting their families up for a disaster they won't be around to fixMost dealers are still asking how to squeeze more gross out of this month. Peter stopped asking that decades ago, and built a business customers find almost impossible to walk away from. Connect with David Spisak to Achieve Exponential Growth: Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/davidspisak for all our linksLike this show? Please leave us a rating and review where you're listening right now! 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

    Peter Cooper: Why Customers Don’t Want to Come to Your Dealership
  3. Sep 17

    Jason Stein: Where the Smart Money Is Moving in Automotive

    Jason Stein has spent three decades inside automotive media, from running Automotive News across Jason Stein spent nearly three decades in automotive media, most of it as publisher of Automotive News and its properties in Detroit, Europe, Canada, and China, before moving to the deal side of the business. He's now Managing Director and Partner at the Presidio Group, an investment bank focused on automotive retail and mobility, and hosts SiriusXM's Cars and Culture, where he's interviewed guests like Jay Leno, Roger Penske, and Mark Wahlberg. In this episode, he talks about where capital is currently flowing in automotive retail, what that signals about where the industry is heading, and why he believes AI adoption is at a genuine tipping point rather than another overhyped trend. He also shares what he's learned building Presidio's Auto Technology Summit, an invite-only event where the majority of attendees are CEOs, CFOs, and founders, and what he's seen happen in that room in the years since it started. If you want to know where the smart money and the smart operators are paying attention right now, before it becomes obvious to everyone else, this is the episode to hit play. Connect with David Spisak to Achieve Exponential Growth: Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/davidspisak for all our linksLike this show? Please leave us a rating and review where you're listening right now! 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

    Jason Stein: Where the Smart Money Is Moving in Automotive
  4. Sep 10

    Alex Perdikis: The DMS Strategy Behind $191K In Gross

    Most dealers think they're passing on $500. They're actually walking away from $8,500 and don't even know it. Alex Perdikis knows exactly why. He's President and CEO of Koons Auto Group and founder of Trade Agent AI, the agentic AI platform now running inside his own Ford, Lincoln, and Mazda stores. Ten years after buying his first dealership outright, he's still the guy pulling the numbers apart to find where the money actually hides. In this episode, Perdikis walks through the real math behind that $8,500 mistake, then hands over results most dealers would never show on record: 3 rooftops, 9,102 past customers, 120 booked appointments, just under $191,000 in gross. Zero added headcount. He also explains why "we already mined our database" is the excuse costing dealers the most money right now, and what separates AI that just texts customers from AI that actually builds trust with them. If you run a store, lead a BDC, or manage fixed ops and think your customer base has nothing left to give, this episode will change your mind before it's over. Connect with David Spisak to Achieve Exponential Growth: Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/davidspisak for all our linksLike this show? Please leave us a rating and review where you're listening right now! 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

    Alex Perdikis: The DMS Strategy Behind $191K In Gross
  5. Sep 3

    Tim Hayden: Is Your Dealership Future-Ready?

    Tim Hayden built his career helping brands stop renting their own customer data back from Big Tech. He ran Edelman's $20M North American mobile program, spent two years in Silicon Valley watching generative AI emerge before it had a name, then co-founded BrainTrust Partners. Tim has worked with brands including Dell, Hilton, Bacardi, and Walmart, and is known for connecting technology with the human behavior behind how businesses actually use it.  Here's the uncomfortable truth this episode exposes: dealers have had DMS, CRM, e-commerce, social, and now AI. The average is still 10 cars a month. Same as the '80s. The technology changed. The dealers didn't. Tim explains exactly why, and what separates the dealers about to pull ahead from the ones about to get left behind. Inside this conversation: The real reason your ChatGPT "shortcut" for grading leads may have already violated the Gramm-Leach-Bliley Act, and what a breach like CDK's actually looked like from the insideWhy "perpetual competitive advantage" has nothing to do with buying better software, and everything to do with what most dealers get wrong about their own dataTim's two-year prediction on unified customer records, and what happens to the dealers still renting theirs when everyone else owns theirsThe one word separating "mechanic" from "technician," and why that same shift is coming for every role in your dealershipWhy the smartest dealers are quietly turning EV charging stations, parts departments, and used inventory into entirely new revenue streams nobody's counting yetIf you're still thinking about AI as a tool instead of a liability sitting on a server rack somewhere, this episode will change how you look at every system in your dealership before your next board meeting. Connect with David Spisak to Achieve Exponential Growth: Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/davidspisak for all our linksLike this show? Please leave us a rating and review where you're listening right now! 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

    Tim Hayden: Is Your Dealership Future-Ready?
  6. Aug 27

    Jill Schulman: The Science of Bravery (Explained by a Former Marine)

    Jill Shulman is a former U.S. Marine Corps combat engineer officer, one of the first women ever commissioned into the role, who led platoons through mine-clearing and bridge-building operations at 23 years old. She went on to spend over a decade in corporate leadership development at Abbott Laboratories, earned a master's in Applied Positive Psychology from the University of Pennsylvania, and has since trained more than 30,000 leaders across 1,000+ speaking engagements. Her book, The Bravery Effect, makes a research-backed case that bravery isn't a personality trait. It's a trainable skill. She walked into Officer Candidate School in hot pink silk shorts and heels. An upperclassman told her, flat out, she'd never make it. Two years later she was battalion commander, outranking hundreds of male candidates who never doubted themselves for a second. That gap, between the girl who almost quit in week one and the officer who came out the other side, is the entire episode. Jill breaks down exactly what happened in between, and it's not what most leadership content tells you. Confidence doesn't come first. Action does. She lays out the Bandura research behind it, and once you hear it, you'll understand why you've been waiting for a feeling that was never going to show up on its own. Inside this conversation we discuss: The one-word mindset shift that turns "I can't" into a solvable problemThe real difference between bravery and reckless bravadoWhy the people closest to you might be the worst ones to ask before a big decisionThe "future self" test Jill uses to cut through fear in under sixty secondsWhat it actually took to walk away from a six-figure corporate career, a pension, and every safety net, and why staying would have cost her more than leaving ever couldGood is comfortable. Good is also, as Jill and David get into, the single biggest threat to becoming great. If you've ever sat on a decision because you weren't "ready yet," this episode hands you the exact mechanism for why that readiness was never coming, and what actually builds it instead. Connect with David Spisak to Achieve Exponential Growth: Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/davidspisak for all our linksLike this show? Please leave us a rating and review where you're listening right now! 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

    Jill Schulman: The Science of Bravery (Explained by a Former Marine)
  7. Aug 20

    Tim Manning (Mazda's SVP): The System Behind Mazda's 59% Service Retention

    Tim Manning has spent 20+ years inside Mazda North American Operations, and he's run almost every department that matters. Port logistics. Regional GM. Customer service. VP of Aftersales. Dealer Network Operations, where he took Mazda's image-commensurate stores from 40 to over 300. He's a Berkeley grad with a Notre Dame MBA, and he's now Senior VP of Retail Operations, the seat where every one of Mazda's numbers gets built or broken. And the numbers are the kind other OEMs don't want dealers to see: 3 straight years leading the industry in IIHS Top Safety Pick+ awards. Service retention at 59%, with stores clearing 60%. A 14% smaller dealer network that grew sales by nearly 40% anyway. $2.5 billion in combined Mazda-and-dealer investment. This isn't a brand riding momentum. This is a brand that engineered it, on purpose, in public, for a decade. So why does almost nobody talk about it? That's the exact question that kicks off this episode. Tune in to find out more! Connect with David Spisak to Achieve Exponential Growth: Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/davidspisak for all our linksLike this show? Please leave us a rating and review where you're listening right now! 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679

    Tim Manning (Mazda's SVP): The System Behind Mazda's 59% Service Retention
5
out of 5
30 Ratings

About

What happens when you get access to uncommon conversations with people who achieved the highest levels of success? Join David Spisak as he brings you inside the room where success stories are told by the people who lived them so that you can achieve your definition of success at an accelerated pace. 

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