The BHPH Morning Show

Jim & Michelle Rhoads

Join Jim and Michelle as they discuss the news of the day in the Buy Here Pay Here (Subprime Auto Finance) world. Decades of experience in the industry create a rich conversation about what matters most to dealers across the US. Aired live W & F #BHPH, #Subprime, #Auto

  1. Sep 25

    [Ep 4 of 4] Study of the 24-Mo Mark: What We Know So Far About BHPH & LHPH

    Month 24: The Final Verdict | LTV, Customer Retention & the Series Wrap-Up (Part 4 of 4) Only a small slice of the typical Buy Here, Pay Here portfolio is still paying past 24 months, so why do we structure deals as if every contract goes the distance? In this series finale, Jim Rhoads is joined by Central Florida dealer Matt McGill, SDA National Rep Karen Barnett, and V8 Dealer Groups' Kami Powell to recap the first three reasons and add the fourth: Loan-to-Value. In this episode: ✔ Matt's real numbers: ~25% of accounts but only ~10.5% of principal past 24 months ✔ Why he's known as "Low Gross Matt," and why his portfolio yield ranks near the top ✔ Tax refund season and the cost of losing a proven customer ✔ Why trading at 24–30 months resets your interest earnings ✔ LTV explained, and why it matters even with no lender in the picture ✔ Karen's warning on over-leveraging Chapters: 0:00 Intro 2:00 Meet Matt McGill and his 24-month numbers 3:45 Karen Barnett and SDA's acquisition of CAR Financial 6:10 Meet Kami Powell (V8 Dealer Groups) 6:30 Recap #1: Taxation and phantom profit 8:50 Recap #2: Waning customer commitment 10:40 Recap #3: Diminishing returns (interactive tool) 16:00 Trading customers to reset the note 17:15 Tax refund season and customer retention 20:00 Selling to three generations of customers 21:25 Reason #4: Loan-to-Value explained 24:35 LTV and line-of-credit renewals 29:55 V8 report cards and portfolio yield 30:10 "Low Gross Matt" 33:20 Don't over-leverage 35:00 Series wrap Catch Parts 1–3 in the playlist. Interested in a V8 peer group? Reach out to Kami Powell or visit whitehatway.com/v8. #BHPH #BuyHerePayHere #DealerFinance #AutoFinance #SubprimeAuto #PortfolioYield #whitehatway  Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more!  We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

  2. Aug 28

    All Dealers, One Data Bridge Onto Shared Ground

    Following up on this week's reminder that data integrity isn't going anywhere, today we get specific. White Hat Way is opening up Phase 1 of our Data Mapping Tree — the canonical framework that shows exactly how every DMS provider's export labels line up (or don't) with the numbers dealers actually need to trust. This isn't a call-out. It's a call-in. Jim & Michelle lay out the case for why DMS providers — the ones already closest to the data — are in the best position to help close the gap between what dealers report and what's actually true. When providers map their exports to a shared standard, dealers stop fighting fragmented numbers and start operating on solid ground. One bridge. Built by the people who can build it. Used by every dealer who needs it. Today's challenge: if you're a DMS provider, take a look at where your exports stand — and consider what it would take to build toward the same standard as everyone else in the industry. If you're a dealer, ask your provider where they stand on this. 🎙️ Tune in for a hard-hitting, hopeful conversation about what it actually takes to build something dealers and their providers can stand on — together. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more!  We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

  3. Jul 21

    "Suitcasing" Controversy: Why It Matters and To Whom

    We found ourselves in the crosshairs of someone's controversy in the BHPH/LHPH vendor world about "suitcasing" — the practice of pitching business at industry events without paying for a booth (not our situation). It's easy to write this off as vendor drama that doesn't touch you as a dealer. It's actually part of a much bigger conversation. Every accusation like this is really a question about whose interests are being served. Jim and Michelle Rhoads break down what's actually at stake for dealers when vendors jockey for exclusivity instead of collaborate — and why White Hat Way has built its entire model around working with other partners in the space, not against them, because that's what actually serves dealers. If you've ever wondered why some vendors seem territorial about "their" events, "their" data, or "their" dealers — and what that territorial instinct costs you as the dealer trying to run a better business — this episode is for you. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more!  We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

Ratings & Reviews

5
out of 5
4 Ratings

About

Join Jim and Michelle as they discuss the news of the day in the Buy Here Pay Here (Subprime Auto Finance) world. Decades of experience in the industry create a rich conversation about what matters most to dealers across the US. Aired live W & F #BHPH, #Subprime, #Auto

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