As the Drum Turns

SRM Concrete
  • 4.8 (20)
  • MANAGEMENT
  • UPDATED WEEKLY

How a backyard dream turned into a ready-mix business. Each week, join Jeff Hollingshead, CEO of SRM Concrete, as he shares stories of values, hard work, and SRM's commitment to service.

  1. DEC 12

    302: Constant Improvement

    In this episode of As the Drum Turns, Jeff & Lora talk about a freezing night pour in Cleveland, Ohio, the small things that added up to cause issues, and showing people what "good" looks like.

    12 min

  2. DEC 5

    301: Service, Service, Service

    In this episode of As the Drum Turns, Jeff & Lora talk about the ripple effect of simply taking a customer's order, the true cost of a poor customer service experience, and what we can do to fix it.

    17 min

  3. NOV 28

    300: Open Doors, Ghost Orders, and Family Days

    In this episode of As the Drum Turns, Jeff & Lora answer your questions! From open-door policies to ghost orders, vacation days, and expanded family days, this episode covers a wide variety of topics.

    21 min

  4. NOV 21

    299: Entitlement

    In this episode of As the Drum Turns, Jeff & Lora cover one of Nick Saban's Five Enemies of Greatness: Entitlement, and how past success can allow entitlement to creep in.

    19 min

  5. NOV 14

    298: Team Appreciation with Claybrooks and Deion

    On this episode ofAs the Drum Turns, Jeff & Lora welcome Operators Jeff Claybrooks and Deion Wade for Team Appreciation Day. They discuss what makes the company's culture thrive and unforgettable moments from their time on the job.

    16 min

  6. NOV 7

    297: The Weakest Link

    In this episode of As the Drum Turns, Jeff & Tim talk about the damaging effects of weak links, how to manage them, and what to do if you're the weakest link on your team.

    19 min

  7. OCT 31

    296: Be a Load Bearing Wall

    In this episode of As the Drum Turns, Jeff & Lora discuss the lean and mean culture of SRM and how our "load-bearing walls" differentiate us in our industry.

    13 min

  8. OCT 24

    295: Keeping Standards High

    In this episode of As the Drum Turns, Jeff and Lora talk about keeping high standards through our company's rapid growth, pushing back against entropy in every aspect of our business, and why decals matter.

    17 min
See All (302)

4.8
out of 5
20 Ratings

About

How a backyard dream turned into a ready-mix business. Each week, join Jeff Hollingshead, CEO of SRM Concrete, as he shares stories of values, hard work, and SRM's commitment to service.

Information

  • Creator
    SRM Concrete
  • Years Active
    2022 - 2025
  • Episodes
    302
  • Rating
    Clean
  • Copyright
    © 2025 As the Drum Turns
  • Show Website
    As the Drum Turns

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