I See What You're Saying

Michael Reddington

Truly becoming a great listener and influential communicator requires people to embrace the universality of the human experience. Join Certified Forensic Interviewer Michael Reddington as he speaks with experts from across the spectrum of human communication to explore how they’ve learned to listen and influence others within the context of their lives and careers. Business leaders, investigators, military leaders, scientists, social workers, athletic coaches and beyond all join Michael to share their experiences, perspectives and ideas. Every episode provides listeners with new skills, perspectives and techniques for unlocking hidden value in all of their high impact conversations and relationships.

  1. 7H AGO

    How Filmmaking Taught Chris Baron to Observe, Listen, and Negotiate the World | Ep. 148

    In this episode, we explore storytelling, curiosity, and disciplined observation with filmmaker and explorer Chris Baron, founder of Frontier Films and host of the No Ordinary Monday podcast. After spending more than fifteen years traveling the world filming scientific and nature documentaries for outlets like the BBC, National Geographic, and Disney+, Chris shares how viewing the world through a camera lens has shaped the way he listens, observes, and connects with people. From negotiating access to remote locations to building trust with people across cultures, Chris reveals how curiosity, preparation, and authentic conversation open doors to extraordinary experiences. Together we discuss the parallels between filmmaking, interviewing, and disciplined listening. Chris also shares unforgettable stories from the field, including negotiating access to historic locations, filming in extreme environments, and the mindset required to capture powerful stories from around the world. Join us for a fascinating conversation about storytelling, exploration, and how strong listening and communication skills create opportunities in even the most challenging environments. Timestamps: (00:00) - Introducing Chris Baron and Frontier Films(02:10) - How documentary filmmaking shapes observation and listening(05:45) - Negotiating access to remote and restricted locations(09:20) - Building trust with people from different cultures and backgrounds(14:30) - The mindset required to capture authentic stories(19:40) - Lessons learned from interviewing people around the world(25:10) - Chris Baron’s experiences filming in extreme environments(31:50) - Storytelling and the power of curiosity in conversations(38:15) - Applying disciplined listening in filmmaking and interviewing(46:20) - Launching the No Ordinary Monday podcast(52:30) - Final reflections on exploration, storytelling, and curiosity Links and Resources: Podcast Website: https://noordinarymonday.com/Company Website: https://www.frontierfilms.tv/Podcast Smart Link: https://pods.link/noordinarymondayPodcast Social Link Tree: https://linktr.ee/NoordinarymondayChris Baron | IMDb: https://www.imdb.com/name/nm5835394/Chris Baron | Instagram: https://www.instagram.com/chrisbaron7/ Sponsor Links: InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com) Podcast Production Services by EveryWord Media

    1h 13m
  2. 2D AGO

    Why Leaders Struggle to Listen, and How to Quickly Improve | Michael Reddington | Ep. 147

    Learn how leaders can improve listening skills, gather better intelligence, and communicate more effectively in high impact conversations. In this episode, Michael Reddington explores a surprising challenge many leaders face. The more successful, experienced, and knowledgeable we become, the harder it can be to truly listen. Senior leaders and technical experts often feel pressure to solve problems quickly. That pressure can push us into validation mode instead of learning mode. Instead of listening for new information, we start listening for the first opportunity to prove we are right, defend our ideas, or move the conversation forward faster. Michael explains why our brains are naturally wired to seek comfort and confirmation, and how that tendency can prevent us from gathering valuable intelligence during important conversations. You will learn practical techniques to improve your listening immediately, including how to elevate your outcomes, reduce internal distractions, relinquish control of conversations, and create space for others to share meaningful information. Michael also explains why excuses can actually reveal important truths and how leaders can use patience and curiosity to uncover the real issues behind problems. These strategies help leaders gather better intelligence, strengthen relationships, and improve decision making in high impact conversations. Chapters 00:00 Why successful leaders often struggle to listen 01:35 How expertise and experience create communication barriers 03:32 The real reasons we listen in conversations 05:38 Why the human brain is not wired for great listening 07:05 Elevating outcomes and expectations to improve listening 10:23 Why the person with the information controls the conversation 12:02 Staying in a learning mindset and allowing yourself to be surprised 13:30 Limiting internal monologue to capture the full message 16:00 Recognizing emotional triggers and regaining focus 18:09 Why time pressure is the enemy of empathy 20:04 Leading to your expertise instead of leading with it 22:19 Why patience is one of the most valuable listening skills 23:35 Why excuses can reveal valuable truths in conversations 27:45 Key takeaways for leaders looking to improve their listening Resources The Disciplined Listening Method by Michael ReddingtonConnect with Michael Reddingtonhttps://www.linkedin.com/in/michaelreddington/ Sponsors InQuasive:http://www.inquasive.com/Humintell: https://www.humintell.com/Enter code INQUASIVE25 for 25% off online training.International Association of Interviewers https://www.certifiedinterviewer.com/ Podcast Production Services https://everyword.media

    30 min
  3. MAR 4

    How Police Leaders Rebuild Trust and Culture | Jeff Wenninger | Ep. 146

    In this episode, we explore leadership, trust, and the future of modern policing with retired LAPD Lieutenant Jeff Weninger. With more than three decades of law enforcement experience, Jeff shares insights from his career and research on the evolving mindset required for effective policing today. Together we examine the difference between the warrior and guardian mindset, how organizational culture shapes behavior, and why leadership, training, and accountability are essential for rebuilding trust between law enforcement and the communities they serve. Jeff also shares lessons on personal responsibility, professional standards, and the role of education and fitness in developing well-rounded officers. Join us for a thoughtful and wide-ranging conversation on leadership, mindset, and how disciplined listening can help professionals navigate complex and high-stakes environments. Timestamps: 00:00 Introducing Jeff Weninger and his 33-year career in law enforcement 03:00 Warrior mindset vs guardian mindset in modern policing 08:45 How mindset influences officer behavior and decision making 15:50 Rebuilding trust between law enforcement and communities 24:05 Leadership responsibility in shaping police culture 33:40 Training, education, and professional development for officers 43:20 The role of physical fitness and personal discipline in policing 51:10 Encouraging critical thinking and accountability in organizations 57:40 Final leadership insights and Jeff Weninger’s ongoing work Links and Resources: (1) Jeff Wenninger | LinkedInJeff Wenninger |On Thin Ice: An LAPD Veteran's Journey to Reimagine Policing: Wenninger, Jeff: Sponsor Links: InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com) Podcast Production Services by EveryWord Media

    1h 4m
  4. MAR 2

    Apply the Goals and Characteristics of a Great Listener | Michael Reddington | Ep. 145

    In this episode, we dive deep into what it truly means to be a great listener. Grounded in critical research, we explore practical strategies and core characteristics that transform the way we engage, build trust, and uncover hidden value in our most important conversations. By focusing on outcome-oriented listening, limiting distractions, and developing curiosity, we discover actionable steps that elevate both our personal and professional interactions. Join us as we learn how investing in these listening skills leads to more productive, trusting, and impactful relationships. Timestamps: (00:00) - Introduction to becoming great listeners.(01:13) - Defines listening as an outcome-focused activity.(02:00) - Emphasizes elevating expectations to improve engagement.(03:39) - Motivation and caring as it relates to listening.(04:31) - The three tasks of great listeners: build trust, capture intelligence, and apply intelligence.(05:40) - The process of listening: receiving, retaining, interpreting information.(07:12) - Introduces Graham Bodey’s four goal-oriented listening styles.(13:16) - Key characteristics of great listeners.(16:26) - The importance of controlling emotions in listening.(20:36) - Investing time in listening to save time and build relationships. Links and Resources: Science-Backed Techniques to Improve Your Listening | Graham Bodie | Ep. 45 Sponsor Links: InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com) Podcast Production Services by EveryWord Media

    25 min
  5. FEB 25

    Expand Your Leadership with Systems and Processes | Chris Hallberg | Ep. 144

    In this episode, we have the pleasure of exploring the disciplined art of leadership communication with expert guest Chris Hallberg. We dive deep into the power of systems thinking, the real risks of avoiding hard conversations, and how clear agreements—not blind expectations—drive accountability and success. From practical hiring strategies to lessons learned from military leadership, we uncover valuable methods for inspiring commitment and elevating performance within any team. Join us as we discover actionable insights that empower us to build stronger, more impactful organizations and relationships. Timestamps: (00:00) - Introducing Chris Hallberg and episode topics.(02:26) - The risks of avoiding hard conversations.(03:27) - How unresolved issues escalate in organizations.(06:06) - Operating systems and clear agreements for leaders.(11:56) - Transforming expectations into agreements to prevent workplace tension.(13:11) - Utilizing Lencioni’s five dysfunctions to build trust and accountability.(20:45) - Rule of seven for direct reports and effective leadership.(24:06) - Hiring based on systems and assessing candidates beyond interview skills.(33:12) - Applying systems thinking to communication challenges and performance reviews.(55:13) - Chris Hallberg’s contact information and resources for veterans. Links and Resources: Chris Hallberg | LinkedInChris Hallberg | EOS Implementer | EOS Worldwidebizsgt.com Sponsor Links: InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com) Podcast Production Services by EveryWord Media

    1 hr
  6. FEB 23

    Applying the Disciplined Listening Method | Michael Reddington | Ep. 143

    Most of us were never actually taught how to communicate with other adults. We were conditioned to talk as kids, then we grew up and started leading teams, negotiating agreements, parenting, coaching, and managing high-stakes conversations. In this solo episode, I’m introducing the Disciplined Listening Method and walking through what it is, why I created it, and how you can start applying it right away. This method is built from behavioral science, interview and interrogation research, and real-world business communication. But at its core, it is simple. Create the communication experience the other person needs. When you do that consistently, you reduce resistance. You build trust. You create commitment instead of compliance. In this episode, I break down what makes a conversation high impact and the seven core behaviors that help you prepare, engage, and follow up with discipline. If you lead people, influence decisions, negotiate agreements, or want stronger relationships at home and at work, this is the foundation. Chapters (00:00) - Why This Series Matters (03:45) - What Is the Disciplined Listening Method (07:50) - Defining High Impact Conversations (12:15) - The Psychology of Commitment (16:30) - Three Core Communication Guidelines (22:45) - The Seven Behaviors (27:35) - Building Trust Equity Connect with Michael Website: https://michaelreddington.comhttps://www.linkedin.com/in/michaelreddington/ Grab the Book! The Disciplined Listening Method: How A Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation Sponsor Links: InQuasive: http://www.inquasive.com/Humintell: https://www.humintell.com/Enter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: https://www.certifiedinterviewer.com/ Podcast Production Services by https://everyword.media

    30 min
  7. FEB 18

    Discover Echelon Front's Approach to Impactful Leadership | Codey Gandy | Ep. 142

    In this episode, we have the privilege of learning from Marine Corps veteran and leadership expert Codey Gandy as he joins us to unpack the core principles of disciplined leadership. We explore the value of humility, ownership, and effective communication, diving into practical strategies for leading teams, managing stress, and building a strong culture at work and home. From actionable interview tips to insights on coaching and parenting, we discover how everyday decisions and self-reflection can shape our leadership impact. Tune in as we unlock valuable lessons that empower us to become better leaders and create healthier, more resilient teams in every area of our lives. Timestamps: (00:00) - Introducing Codey Gandy.(04:27) - Defining leadership entitlement and what leaders owe their teams.(08:32) - Key takeaways from Marine Corps experience.(13:06) - Importance of problem-solving skills over technical expertise in leadership.(21:20) - Training and strategies for communicating effectively under stress.(27:58) - Breaking down clear communication: mission, why, expectations, parameters.(33:41) - The "readback" technique to ensure mutual understanding in conversations.(40:01) - Managing emotional responses and ego during stressful situations.(46:03) - Differentiating coaching, teaching, and mentoring approaches.(56:44) - Handling promotions and leading peers with higher or equal experience. Links and Resources: Codey Gandy | LinkedInEchelon Front | Leadership Development & Training Sponsor Links: InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com) Podcast Production Services by EveryWord Media

    1h 5m
  8. FEB 11

    How a Secret Service Agent Gets People to Tell the Truth | Brad Beeler | Ep. 141

    In this episode of I See What You’re Saying, Michael Reddington sits down with former U.S. Secret Service agent Brad Beeler to break down what it really takes to get people to open up and tell the truth. Drawing from years of high-stakes interviews, Brad shares practical lessons on disciplined listening, separating emotions from observations, and avoiding the common traps of snap judgments. Together, they explore how trust is built not through pressure or authority, but through preparation, empathy, and intentionally designed environments. From law enforcement interviews to leadership conversations, this episode reveals how small shifts in mindset, presence, and approach can dramatically change the quality of information you receive—and the relationships you build. If you want more honest conversations, better intelligence, and stronger human connection, this episode is for you. Timestamps: (00:00) – Introducing Brad Beeler and his background in the Secret Service(01:13) – Separating emotions from observations in interviews(04:22) – Learning from interview mistakes and missed signals(06:42) – Becoming who the other person needs you to be(08:18) – The danger of assigning “horns or halos” too quickly(16:26) – Practical ways to sharpen listening and observation skills(22:09) – Creating safety so people feel comfortable telling the truth(29:43) – How environment design (even meals) builds rapport(38:04) – Touch, personal space, and handshakes in professional settings(47:18) – Using intelligence ethically to deepen connection and trust Links and Resources: Tell Me Everything – Brad Beeler Brad Beeler | LinkedIn Sponsor Links: InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com) Podcast Production Services by EveryWord Media

    1h 10m
5
out of 5
11 Ratings

About

Truly becoming a great listener and influential communicator requires people to embrace the universality of the human experience. Join Certified Forensic Interviewer Michael Reddington as he speaks with experts from across the spectrum of human communication to explore how they’ve learned to listen and influence others within the context of their lives and careers. Business leaders, investigators, military leaders, scientists, social workers, athletic coaches and beyond all join Michael to share their experiences, perspectives and ideas. Every episode provides listeners with new skills, perspectives and techniques for unlocking hidden value in all of their high impact conversations and relationships.

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