Masters of Home Service

Jobber

Jobber’s Masters of Home Service podcast features in-depth interviews with industry experts to help make your business more profitable and efficient. Tune in today to get actionable advice, insights, and inspiration from successful business owners who live and breathe home service.

  1. MAR 10

    What Happens When More Women Lead in Home Service

    Women are reshaping the home service industry, and there's a lot to learn from how they lead. In this episode of Masters of Home Service, host Adam Sylvester sits down with Savannah Revis, founder of Earth Love Cleaning, and Kelly Guerrero, owner of HomePro Coaching. They unpack how culture, empathy, and integrity drive long-term success. If you want a team that cares as much as you do, start here.  Key Insights: Cultural Impact: Understand how empathy and integrity enhance workplace culture and foster long-term success. Leadership Styles: Learn about the distinct leadership approaches women employ in the home service industry and their effects on team dynamics. Reducing Turnover: Explore effective strategies that Savannah used to significantly lower employee turnover rates. Work-Life Balance: Gain insights into balancing entrepreneurship, marriage, and motherhood, and how these experiences may enhance efficiency in business management. Client Relations: Discover techniques for building instant rapport with clients, essential for women-led businesses. Marketing Strategies: Should your business highlight its "woman-owned" status? We discuss the implications. Mentorship: Find out how women in the industry can support one another through mentorship.   Show notes: [01:08] Experience of running a business as a woman [02:38] Unique leadership contributions by women [06:03] Strategies for reducing employee turnover [09:41] Building a strong home service culture [10:31] Balancing family and entrepreneurship [13:08] Parenting and business efficiency [15:10] Effective tools for work-life management [17:08] Marketing as a “woman-owned” business [18:38] Client rapport building techniques [19:27] Mentorship and support in the trades New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

    23 min
  2. FEB 24

    How to Protect Your Business From Scaling Mistakes

    Scaling your service business should bring more control and stronger profits, not longer days and constant stress. In this episode of Masters of Home Service, host Adam Sylvester sits down with Cory Byron, owner of Vancity Electric, and Ryaan Tuttle, owner of Best Handyman Boston, to talk about what scaling actually requires. They break down how to build a strong business foundation so growth doesn't destroy what you've worked so hard to build. Grab the scaling readiness checklist for this episode. Key Topics Discussed: Understanding Scaling: How to grow your business responsibly and sustainably. Foundation Building: Identifying signs of a weak business structure that could hinder growth. Effective Systems: Why implementing systems is crucial before rapid expansion. Real-World Examples: Practical system implementations from successful businesses. Common Scaling Mistakes: What many owners overlook when attempting to scale. Financial Health: Best practices for managing cash flow as you grow. Goal-Setting Framework: Introduction to the “hip pocket” goal-setting method.   Show Notes [01:15] Signs of a weak business foundation [01:42] Importance of systems in scaling [02:29] Successful examples of business systems [03:50] Role of checklists in service industries [04:54] Misconceptions about scaling [05:23] Structuring business plans and org charts [08:01] Prioritizing what needs a system first [12:42] Payment collection strategies [13:21] Maintaining cash flow integrity [14:42] Performance metrics for scaling [18:28] Goal-setting strategies [19:37] Balancing tech integration with team dynamics [23:06] Enhancing office systems for productivity   New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

    27 min
  3. FEB 17

    What to Do When Customers Say "You're Too Expensive"

    If you hear “you’re too expensive”, it can feel like the deal already slipped away. In this episode of Masters of Home Service, host Adam Sylvester sits down with Kevin Cook, founder of The Dirty Work Sales System, and Rob Soper, business development manager at Eagleview Technologies. They break down what price objections really mean and how to handle them like a pro. Discover simple mindset shifts, real one-liners, and practical sales moves that help you keep control, build trust fast, and close more jobs at full price. Download our price objection scripts to put Kevin and Rob's tips into action. Show Notes: [02:39] The biggest misconception about price objections [05:18] Why trust makes everything sound cheaper to customers [07:13] What helps build instant rapport and trust on sales calls? [09:48] How does social media build trust before you even show up? [10:53] Using data and technology to sell with confidence [11:25] Can the ‘too expensive’ objection be avoided entirely? [14:58] Common mistakes service pros make after price objections [17:43] Tips for staying calm during sales conversations [19:13] The 3 types of buyers every service pro should know [21:09] How pros approach the “I need to talk to my spouse” objection [24:10] System selling, warranties, and upsells in service businesses [27:01] Focus less on process and more on outcomes New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

    31 min
4.8
out of 5
30 Ratings

About

Jobber’s Masters of Home Service podcast features in-depth interviews with industry experts to help make your business more profitable and efficient. Tune in today to get actionable advice, insights, and inspiration from successful business owners who live and breathe home service.

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