The Commercial Property Inspector Podcast

CCPIA®

The Commercial Inspector Podcast is produced by the Certified Commercial Property Inspectors Association (CCPIA®)—the leading organization for commercial property inspector training and professional development.Tune into multiple series, including the Roundtable Meeting, a monthly discussion with inspectors from across the country, and Building Your Business, where industry leaders share practical tips and strategies. Whether you're looking to sharpen your inspection skills or grow your business, there's something here for you.

  1. Sep 10

    Commercial Property Inspectors Roundtable Meeting #34: Breaking Down Barriers

    In this month's Commercial Property Inspectors Roundtable, the conversation centers on the challenges of breaking into new markets, building trust with potential clients, and knowing where the next referral will come from, opening with a real example of missed opportunities that could have doubled one member's business. The group digs into tailoring proposals to specific property types, speaking the client's language, and keeping communication fast and consistent to build trust. Members also share how they have connected with the right clients, from updating Google Business listings to networking through industry associations, along with real success stories and a live Q&A on transitioning from residential to commercial work. 0:05 – Intro 1:19 – Topic: breaking down barriers to closing jobs 2:16 – Story: 27 inquiries, only 7 wins 6:43 – Tailoring proposals by property type 10:07 – Walking clients through inspections by phone 12:18 – Storage facility case study 14:02 – Communication as a barrier-breaker 17:00 – Google listing strategy for going commercial 18:07 – First 45 days going live in commercial 20:10 – Marketing collateral ideas 23:21 – Networking through associations 26:09 – Niche-building in smaller jobs 27:47 – Vacation rental / glamping niche 32:47 – Confidence as the ultimate barrier-breaker 35:50 – Upcoming training events 38:20 – Q&A: transitioning to commercial 47:54 – Closing remarks 📆 To attend an upcoming meeting, visit the training calendar: https://ccpia.org/training-calendar/ Watch or listen (anywhere, anytime, and any way you like). Visit ccpia.org to browse the video library!

    Commercial Property Inspectors Roundtable Meeting #34: Breaking Down Barriers
  2. Aug 28

    CCPIA® Member Spotlight: Jeff Crabtree of Sure Guard Property Inspections

    Jeff Crabtree of SureGuard Property Inspections has been selected for CCPIA's Member Spotlight, recognizing the impressive momentum he's built in just over a year. In this conversation with host Rob Claus, Jeff shares why he left a 20+ year corporate career to launch his own inspection company, along with lessons for other professionals. Before going full-time, Jeff spent two decades in asset management for Fortune 100 companies and has personally inspected more than 165 million square feet of commercial real estate. 00:06 – Intro & welcome 02:48 – Jeff's corporate background (Walmart, private equity) 05:21 – How they met at CCPIA and why Jeff left corporate for inspections 09:26 – Corporate vs. CRE inspections: communication and objectives 13:10 – Building SureGuard: zero to double-digit inspections/month, starting with FCAs 17:57 – Networking through BOMA/CCIM and building client communication 19:35 – CCPIA resources beyond core training 23:40 – Website story and client engagement (calls, inquiries, closure rate) 31:24 – Reading the client: sale-leaseback example and business flexibility 33:36 – Marketing investment (Tree Ring/Paige) and ROI 37:00 – Closing advice: branding day one, learning the client's language 43:20 – Wrap-up and outro 🔗 To learn more visit https://ccpia.org/ Watch or listen (anywhere, anytime, and any way you like). Visit ccpia.org to browse the video library!

    CCPIA® Member Spotlight: Jeff Crabtree of Sure Guard Property Inspections
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About

The Commercial Inspector Podcast is produced by the Certified Commercial Property Inspectors Association (CCPIA®)—the leading organization for commercial property inspector training and professional development.Tune into multiple series, including the Roundtable Meeting, a monthly discussion with inspectors from across the country, and Building Your Business, where industry leaders share practical tips and strategies. Whether you're looking to sharpen your inspection skills or grow your business, there's something here for you.

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