Business of Marketing

Business of Marketing

Business of Marketing is the podcast of marketing intelligence. John Horsley and Justin Cooke sit down with the people running marketing and commercial functions at the world's biggest brands, agencies and platforms. In-depth, conversations on the record. Published at businessof.co.

  1. 3d ago

    Cannes Lions: Why Programmatic Still Needs Humans

    Programmatic promised to make advertising smarter. Instead, for many brands and agencies, it became an increasingly complicated web of platforms, partners, inventory, data and fees. Recorded live at Cannes Lions, Justin Cooke sits down with Christoph Berg, CEO and founder of Mint Square, to ask a simple question: why did programmatic get so difficult? Christoph argues that the problem isn't the technology itself. It's knowing how to use it. From choosing the right DSP and understanding where budgets actually go, to measuring performance properly and knowing when human intervention matters, the conversation gets into what separates effective programmatic operations from expensive black boxes. They also explore why comparing programmatic with Google and Meta can create the wrong expectations, why teams need months rather than days to properly understand a new platform, and the skills advertisers and agencies should now be hiring for. And then there's AI. Christoph believes much of the trading process will eventually be automated, potentially transforming the role of the programmatic trader altogether. But we're not there yet. Numerous topics are covered including; transparency, measurement, automation and what it actually takes to make programmatic work. In this episode: • Why programmatic became so complicated • What brands should really look for when choosing a DSP • Where programmatic budgets actually go • Why “switch it on and let the machine optimise” doesn't work • The skills the next generation of programmatic teams will need • How AI could change media trading over the next five years

  2. 4d ago

    Cannes Lions: Why Brand Is the Engine of Growth | John Morris, Design Bridge and Partners

    For years, marketing has tilted towards performance: measurable clicks, immediate conversions and short-term returns. But is the pendulum swinging back towards brand? Recorded live at Cannes Lions, John Horsley sits down with John Morris, CEO of Design Bridge and Partners, to explore why long-term brand building is returning to the boardroom agenda, and why creativity and design need to be understood as drivers of business growth, not simply marketing outputs. John argues that the strongest brands combine something timeless with the ability to remain timely. They know what they stand for, build distinctive assets around that truth and tell the same story consistently enough to earn recognition and trust. That becomes even more important in an AI-driven world. As LLMs increasingly influence discovery and shortlisting, brands with a clear, consistent meaning may have a significant advantage over businesses trying to communicate dozens of competing messages. The conversation also explores the changing role of the CMO, why marketers need to speak the commercial language of the boardroom, the relationship between CMOs and CFOs, and why CEOs increasingly need to become their organisation’s chief storytellers. They discuss: • Why marketing is shifting back towards long-term brand building • What AI and LLMs mean for brand discovery and distinctiveness • Why brands need a single, repeatable truth • Whether the traditional CMO role is becoming obsolete • How marketers can make the commercial case for brand investment • Why CEOs need to become better storytellers • Creativity, inspiration and the value of keeping things simple Plus, John shares three pieces of advice he would give his younger self: don’t seek perfection, remember that careers are marathons rather than sprints, and smile a little more along the way. A conversation about brand, creativity, commercial growth and what it takes to build businesses that endure. Recorded live at Cannes Lions.

  3. 5d ago

    Cannes Lions: Yahoo COO Matt Sanchez on How Marketing and Media Are Being Rewritten in Real Time

    The rules of marketing and media are being rewritten in real time. Recorded live at Cannes Lions, John Horsley sits down with Matt Sanchez, Chief Operating Officer of Yahoo, for an in-depth conversation about what comes next for one of the internet’s most recognisable companies, and for the industry built around it. Yahoo reaches nine in ten Americans every month. But scale alone is no longer enough. Matt talks about Yahoo’s transformation, its investment in AI and Scout, and a future in which people increasingly expect technology not simply to give them links, but to understand what they want, provide an answer and help them get things done. That shift has profound implications for marketers, publishers and brands. If AI increasingly sits between businesses and their customers, what happens to the traditional customer journey? What becomes of search, traffic and the open web? How should publishers be rewarded when their expertise helps power AI? And what happens to advertising when an audience may be smaller, but arrives with dramatically greater intent? Matt argues that we are moving away from an internet built around scale, volume and clicks towards one built around quality, utility, trust and outcomes. That means publishers creating genuinely differentiated content and building useful experiences around it. It means advertisers understanding intent rather than simply buying reach. And it means marketers confronting a world in which AI can increasingly handle tactical workflows while humans concentrate on strategy, creativity and the connections machines might otherwise miss. The conversation also goes inside the changing role of the CMO: growing pressure to demonstrate commercial outcomes, the influence of CFOs and procurement, the importance of brand in driving growth, and why companies willing to recognise just how much has changed may have an extraordinary opportunity ahead of them. And underneath all of it is trust. As AI becomes a guide, researcher and increasingly an agent acting on our behalf, the businesses we trust with our questions, data and decisions will matter more than ever. This is much more than a conversation about the reinvention of Yahoo. It’s a conversation about the reinvention of marketing, media and the internet itself. Recorded live at Cannes Lions. The Business of Marketing. Conversations That Matter.

  4. Sep 24

    Cannes Lions: Sustainability Has Left the Press Office | Richard Davis, 51toCarbonZero

    Sustainability used to live in the press release. Increasingly, it lives in the P&L. Recorded live at Cannes Lions 2026, Richard Davis, Co-founder and CEO of 51toCarbonZero, joins Business of Marketing to discuss how sustainability is moving from ambition to action across media, marketing and advertising. Richard previously led global business strategy at Dentsu Media and now works with brands, agencies, publishers and adtech companies to help them turn climate commitments into practical, measurable change. In this episode, we discuss why sustainability has become a business risk issue, not just a CSR issue, and how climate can affect everything from operations and infrastructure to insurance costs, data centres, client portfolios and profitability. We also cover: Why CMOs still lack meaningful sustainability KPIs The shift from greenwashing to “greenhushing” Why sustainability should be built into the creative brief How agencies can turn sustainability into commercial advantage Why businesses should start with their own operations before trying to solve the whole supply chain The environmental cost of AI, and why Richard believes AI could ultimately become a net positive As Richard puts it: “Data move decisions, but data don’t really move people. You need to move the hearts as well.” A discussion about sustainability, growth, risk and what comes after the press release.

  5. Sep 22

    Cannes Lions: The End of Billable Hours? How AI Is Rewriting the Agency Business | Dr. Ali Alkhafaji, Apply Digital

    AI is no longer just changing how agencies work. It is starting to rewrite the economics of the entire services business. Recorded live at Cannes Lions 2026, Dr. Ali Alkhafaji, CEO of Apply Digital, joins The Business of Marketing to explain what an AI-first services company actually looks like once you move beyond the hype and into delivery, pricing, talent and client outcomes. Ali argues that the biggest opportunity does not come from layering AI onto existing workflows and chasing 20–30% efficiency gains. It comes from reimagining how work gets done entirely, creating the potential for 20–30x improvements. He explains Apply Digital’s move towards what it calls an “agentic customer experience” model, with humans setting the direction and AI agents helping execute at scale. That shift has profound implications for a services industry historically built around people, hours and utilisation. The conversation explores why: • outcomes are beginning to matter more than billable hours • training, enablement and governance separate AI leaders from laggards • simply adding AI to existing workflows is unlikely to create transformational value • human judgement remains essential in an agentic organisation • EQ and mastery of craft could become more valuable as AI takes on routine work • enterprise AI adoption is often a people problem rather than a technology problem Ali also discusses building AI at scale inside Omnicom, Apply Digital’s work towards ISO 42001, the growing “graveyard” of AI applications built without a clear purpose, and what happens to agency margins when both client and partner are incentivised to innovate. And on the question of jobs, his view is clear: “AI will not replace your job. Someone with AI will replace your job.” A conversation about what happens when AI stops being a pitch-deck story and starts fundamentally changing the business.

Ratings & Reviews

5
out of 5
22 Ratings

About

Business of Marketing is the podcast of marketing intelligence. John Horsley and Justin Cooke sit down with the people running marketing and commercial functions at the world's biggest brands, agencies and platforms. In-depth, conversations on the record. Published at businessof.co.

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