Empowered to Lead

Listeners who tune in will feel confident and supported in their group practice journey, know how to build efficient systems and lead with clarity, do the work needed to create a thriving, values-aligned practice, become strong, ethical, and effective leaders who run their practice with ease and confidence.

  1. 4d ago

    Fire Fast: Why Letting Go Quickly Protects Your Clients, Your Team, and You

    Continuing the hire slow conversation from the last two episodes, Lisa unpacks the other half of the saying, "fire fast," drawing on Priya Parker's The Art of Gathering to reframe exclusion as protection, and walks through what it actually looks like to notice a poor fit, have the conversation, and follow through with clarity and kindness. What You’ll Hear: Why "fire fast" isn't about being harsh, it's about protecting your clients, your team, and your own energyHow Priya Parker's concept of general exclusion in The Art of Gathering applies directly to deciding who belongs in a group practiceWhy tolerating a poor fit sends a message to the rest of your team about what your values actually meanThe actual steps of firing fast: notice, have an intentional and curious conversation, set a clear timeline for change, follow up, and follow through Resources Mentioned on this Episode The Art of Gathering by Priya Parker, referenced throughout for the concept of general exclusionThe last two episodes on hiring slow [S2E35 and S2E36]Group Practice Connection, referenced as a place to process the emotional side of these decisions with peers - www.grouppracticenetwork.ca/the-group-practice-connection Reflection Prompts for the Week Is there someone on your team right now where your gut has been telling you something for a while?What would general exclusion look like for your practice, who are you actually built to serve and lead well?Are you protecting your team by acting, or protecting your own comfort by waiting?What's one conversation you've been avoiding that needs a clear timeline instead? Meet the Host: Lisa Catallo Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day. Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose. Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does. When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter. Connect with the Host: Website: www.grouppracticenetwork.ca Instagram: instagram.com/grouppracticenetwork Facebook: facebook.com/grouppracticenetwork LinkedIn:www.linkedin.com/in/lisa-catallo Loved this episode? Let’s take it a step further. Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth. 👉 Download it here And if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside Group Practice Connection—the membership designed to help Canadian group practice owners lead with clarity and confidence. ✨ You don’t have to do this alone. Check it out here Empowered to Lead is proud to be on the High Vibe Podcast Network Check out (Host Name) Gift in the Vault https://highvibepodcastnetwork.com/gifts Share the Love ✨ If this episode lit something up in you… tag us on Instagram @HighVibeLeaders and @grouppracticenetwork and let us know your biggest takeaway! 🦋 Don’t forget to rate & review — it helps us reach more conscious rebels like you. Listen & Subscribe 🎧 Apple Podcasts 🎧 Spotify 🎧 Amazon Music 🎧 High Vibe Podcast Network

    Fire Fast: Why Letting Go Quickly Protects Your Clients, Your Team, and You
  2. Sep 22

    Hire Slow: The Checklist — A Step-by-Step Walkthrough for Screening, Interviewing, and Onboarding Well

    Picking up where last week's episode left off, Lisa walks listeners through the free Hire Slow Checklist step by step, turning "hire slow" from a mindset into seven concrete moves any group practice owner can use for their next hire, whether that's a therapist, an intake coordinator, or a clinical director. What You’ll Hear: Why slowing down your hiring process isn't hesitation, insecurity, or overthinking, it's intentionality tied to the clients you serve and the team you're buildingHow to get clear on your non-negotiables (licensing, availability, experience) before you ever post the job, including the cover letter trick Lisa uses to screen for attention to detail and genuine interestWhat a screening step can look like before the first full interview, and why she revisits her own process about every five hiresWhy she uses the same structured, scored questions for every candidate in a role, a practice an employment lawyer recommended at one of her retreatsThe case study and role-play options she's used to see how a candidate actually thinks clinically, not just how they answer in the roomHer own six-plus week onboarding runway, including why a new hire's bio and video go on the website two weeks before they see a client Resources Mentioned on this Episode GPC Hire Slow Checklist.pdfGroup Practice Connection, referenced for the full Intake Coordinator, Therapist, and Clinical Director interview guides, plus the post-interview debrief and scoring tool www.grouppracticenetwork.ca/the-group-practice-connectionListener feedback invited by email: lisa@grouppracticenetwork.ca Reflection Prompts for the Week Where in your last hire did you skip a step you wish, looking back, you hadn't?What would a screening call or case study reveal about a candidate that their resume never could?Is your onboarding process actually a checkpoint, or just a welcome mat?Of the seven steps in this checklist, which one is missing from your process right now? Meet the Host: Lisa Catallo Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day. Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose. Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does. When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter. Connect with the Host: Website: www.grouppracticenetwork.ca Instagram: instagram.com/grouppracticenetwork Facebook: facebook.com/grouppracticenetwork LinkedIn:www.linkedin.com/in/lisa-catallo Loved this episode? Let’s take it a step further. Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth. 👉 Download it here And if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside Group Practice Connection—the membership designed to help Canadian group practice owners lead with clarity and confidence. ✨ You don’t have to do this alone. Check it out here Empowered to Lead is proud to be on the High Vibe Podcast Network Check out (Host Name) Gift in the Vault https://highvibepodcastnetwork.com/gifts Share the Love ✨ If this episode lit something up in you… tag us on Instagram @HighVibeLeaders and @grouppracticenetwork and let us know your biggest takeaway! 🦋 Don’t forget to rate & review — it helps us reach more conscious rebels like you. Listen & Subscribe 🎧 Apple Podcasts 🎧 Spotify 🎧 Amazon Music 🎧 High Vibe Podcast Network

    Hire Slow: The Checklist — A Step-by-Step Walkthrough for Screening, Interviewing, and Onboarding Well
  3. Sep 15

    Hire Slow: Why Intentional Beats Instinctive When You're Building Your Team

    After a summer of guest interviews, Lisa is back solo to unpack a phrase she uses often: hire slow. She breaks down what it doesn't mean (hesitating, second-guessing, overthinking) and what it does (screening on purpose, knowing your ideal therapist, and building checkpoints that protect your team and your clients), using her own hiring wins and misses as the proof. What You’ll Hear: The difference between hiring slow and hiring hesitant, and how to tell which one you're actually doingLisa's own hiring miss: giving a key and a contract to a renter before listening to her gut, and what it cost her two months laterWhy she now thinks about "rock stars" versus "shooting stars" before she ever posts a job, and how planning for both changes what she expects from a new hireThe screening call detail (a long commute on an unsafe route) that told her a promising applicant wasn't the right fit, before either of them invested more timeLisa's own six-week hire slow timeline: job posting, specific cover letter requirements, a video introduction, a team meeting, a case study, a mock session, and reference checksWhy onboarding, mission, vision, and values included, is part of the hire slow process itself, not just what happens after someone says yes Resources Mentioned on this Episode S2E31 with Heather Bach, referenced for her 20-40 applicant screen, reference questionnaires, and "presence" scoreS2E32 with Haley Moore, referenced for her 15-minute vibe check and role-play intake roundNext week's episode: the free Hire Slow Checklist (tool episode) Reflection Prompts for the Week Do you know who your ideal therapist is, not just to fill a role, but to fit your team, your admin, and your ideal client?Are you hiring a rock star or a shooting star right now, and have you planned for what each one will need from you?What would a screening call reveal about a candidate that a resume never could?If you slowed your next hire down by one step, what would that step be? Meet the Host: Lisa Catallo Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day. Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose. Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does. When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter. Connect with the Host: Website: www.grouppracticenetwork.ca Instagram: instagram.com/grouppracticenetwork Facebook: facebook.com/grouppracticenetwork LinkedIn:www.linkedin.com/in/lisa-catallo Loved this episode? Let’s take it a step further. Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth. 👉 Download it here And if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside Group Practice Connection—the membership designed to help Canadian group practice owners lead with clarity and confidence. ✨ You don’t have to do this alone. Check it out here Empowered to Lead is proud to be on the High Vibe Podcast Network Check out (Host Name) Gift in the Vault https://highvibepodcastnetwork.com/gifts Share the Love ✨ If this episode lit something up in you… tag us on Instagram @HighVibeLeaders and @grouppracticenetwork and let us know your biggest takeaway! 🦋 Don’t forget to rate & review — it helps us reach more conscious rebels like you. Listen & Subscribe 🎧 Apple Podcasts 🎧 Spotify 🎧 Amazon Music 🎧 High Vibe Podcast Network

    Hire Slow: Why Intentional Beats Instinctive When You're Building Your Team
  4. Sep 8

    Leading with Faith, Not Performance: Building an Authentic Group Practice with Whitney Owens

    Whitney Owens runs a 15-person, private-pay group practice in Savannah, Georgia (just closed on their second commercial building) and Wise Practice Consulting, a faith-based consulting business for practice owners. In this conversation she and Lisa dig into what it actually means to lead authentically, why she stopped letting her therapists dictate her decisions, and why bringing in an integrator through EOS/Traction changed everything about how she leads. What You’ll Hear: How Whitney markets a faith-based niche without it feeling weird or performative, and why it's no different than marketing for ADHD or eating disorders if you're not personally in that populationThe line Whitney walks between authenticity and oversharing with her team, and how that's shifted through a recent stretch of personal loss and transition in her practiceWhy she brought on an integrator (COO) after opening a second location, what an integrator actually does day to day, and how it freed her to lead from her strengths instead of managing everyone's metricsThe story of a practice owner she couldn't convince to get help in time, and why Whitney wishes more group practice owners would reach out soonerWhy Whitney stopped letting her therapists' pushback dictate her business decisions, and what changed (including losing 13 therapists in 18 months) once she got clear on who she really is as a leader Resources Mentioned on this Episode Wise Practice Consulting — wisepracticeconsulting.comTraction by Gino Wickman (EOS)Uriah Guilford, Productive Therapist Podcast — https://productivetherapist.com/Gordon Brewer, The Practice of Therapy — [https://practiceoftherapy.com/Allison Puryear — https://www.abundancepracticebuilding.com/ Featured Guest: Whitney Owens Whitney Owens is a licensed professional counselor, group practice owner, and faith-based private practice consultant based in Savannah, Georgia. She leads a thriving multi-location, private pay group practice, a seven-figure business she has built and continues to run, without sacrificing her faith, her family, or her joy along the way. What sets Whitney apart is simple: she is doing the work. She's not teaching from borrowed playbooks or strategies that once worked years ago. She is in it every day, applying what she knows from real, current experience in a growing practice. The advice she gives is the same advice she lives by, tested and proven in her own business. In addition to running her practice, Whitney consults faith-based practice owners across the country on how to start and grow thriving businesses of their own. Through Wise Practice, she hosts summits, a weekly podcast, and a membership community dedicated to helping clinicians build practices that honor both their calling and their life. She has spoken at events including the American Counseling Association conference, the Maryland professional counselors conference, and multiple years at the Georgia Counseling Association conference. When she's not working, Whitney is exactly where she wants to be — with her husband and two daughters, out for a run, lost in a good book, relaxing in the backyard, or making memories at Disney World. Follow Whitney Owens and Wise Practice Consulting: Instagram: @wise_practice_consulting YouTube: @wisepracticeconsulting wisepracticeconsulting.com Meet the Host: Lisa Catallo Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day. Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose. Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does. When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter. Connect with the Host: Website: www.grouppracticenetwork.ca Instagram: instagram.com/grouppracticenetwork Facebook: facebook.com/grouppracticenetwork LinkedIn:www.linkedin.com/in/lisa-catallo Loved this episode? Let’s take it a step further. Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth. 👉 Download it here And if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside Group Practice Connection—the membership designed to help Canadian group practice owners lead with clarity and confidence. ✨ You don’t have to do this alone. Check it out here Empowered to Lead is proud to be on the High Vibe Podcast Network Check out (Host Name) Gift in the Vault https://highvibepodcastnetwork.com/gifts Share the Love ✨ If this episode lit something up in you… tag us on Instagram @HighVibeLeaders and @grouppracticenetwork and let us know your biggest takeaway! 🦋 Don’t forget to rate & review — it helps us reach more conscious rebels like you. Listen & Subscribe 🎧 Apple Podcasts 🎧 Spotify 🎧 Amazon Music 🎧 High Vibe Podcast Network

    Leading with Faith, Not Performance: Building an Authentic Group Practice with Whitney Owens
  5. Sep 1

    Building a Group Practice and a Non-Profit Side by Side with Aditi Jasra

    What happens when the need in your community outgrows what a private practice can offer? Aditi Jasra, who leads a Tri-Cities group practice and co-founded the New Wellness North Foundation, shares why she built a nonprofit alongside her business, what the first year of that learning curve actually demands, and how knowing your why carries you through when grants get tight and the work gets hard. What You’ll Hear: Why Aditi launched a nonprofit alongside her group practice, and the specific gap it was built to fillHow she leads as a compassionate team player while still holding clear standardsThe realities of nonprofit funding right now, and why grants are harder than ever to come byWhat it actually takes to build a board and sustain the commitment a nonprofit requiresWhy your why is the thing that carries you when the work gets hard and quitting feels easyLoneliness as its own kind of pandemic, and the healing that happens through connection Resources Mentioned on this Episode New Wellness North Foundation - https://www.newwellnessnorthfoundation.org/ GPO Network, the free Facebook group for Canadian group practice ownersGroup Practice Connection membership: Join here Featured Guest: Aditi Jasra is a registered clinical counsellor, group practice owner, and yoga practitioner based in the Tri-Cities area of British Columbia, with a head office in Port Coquitlam and a second location in Surrey. Her practice is made up largely of South Asian women and other diverse practitioners, offering somatic and attachment-based work across relationships, anxiety, and trauma, with most of her clinicians EMDR trained. As a learning site, her practice also supports interns building toward registration. In October 2024, Aditi and several colleagues founded the New Wellness North Foundation, a nonprofit providing free and pay-what-you-can counselling and building community connection for those who cannot otherwise access support. Connect with Aditi: Email: info@wellnessnorth.ca Instagram: https://www.instagram.com/wellnessnorthcounselling/ Website: https://wellnessnorth.ca/ Meet the Host: Lisa Catallo Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day. Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose. Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does. When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter. Connect with the Host: Website: www.grouppracticenetwork.ca Instagram: instagram.com/grouppracticenetwork Facebook: facebook.com/grouppracticenetwork LinkedIn:www.linkedin.com/in/lisa-catallo Loved this episode? Let’s take it a step further. Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth. 👉 Download it here And if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside Group Practice Connection—the membership designed to help Canadian group practice owners lead with clarity and confidence. ✨ You don’t have to do this alone. Check it out here Empowered to Lead is proud to be on the High Vibe Podcast Network Check out (Host Name) Gift in the Vault https://highvibepodcastnetwork.com/gifts Share the Love ✨ If this episode lit something up in you… tag us on Instagram @HighVibeLeaders and @grouppracticenetwork and let us know your biggest takeaway! 🦋 Don’t forget to rate & review — it helps us reach more conscious rebels like you. Listen & Subscribe 🎧 Apple Podcasts 🎧 Spotify 🎧 Amazon Music 🎧 High Vibe Podcast Network

    Building a Group Practice and a Non-Profit Side by Side with Aditi Jasra
  6. Aug 25

    Hire with Intention, Lead with Confidence: Building a Virtual Team You Can Trust with Haley Moore

    Haley Moore built Therapy Uninterrupted as a virtual group practice from the ground up, and she has thought carefully about every single step of how she brings people on. In this episode, she walks through the full arc of her hiring and onboarding process and makes the case for why intentionality before the job posting goes up is the most important part of the whole thing. What You’ll Hear: Why confidence is the single quality Haley looks for above all else in a new hire, and how it shows up in every part of the processThe 15-minute meet and greet she does before any formal interview, and what she is actually listening for in that timeHow she structures a two-part interview process, including a clinical role play that tells her more than any question on a list ever couldWhat she looks for when a candidate reviews the contract, and why questions are a green flag, not a red oneHow she runs a full month of onboarding before a new therapist sees a single client, including an Excel tracker with due datesWhy group practice is not passive income, and what your team actually needs from you even when your systems are solid Resources Mentioned on this Episode Therapy Uninterrupted: www.therapyuninterrupted.caInstagram, LinkedIn, Facebook: @therapyuninterruptedRun It Like a CEO Audit: grouppracticenetwork.ca/ceo-auditGroup Practice Connection membership: grouppracticenetwork.ca/the-group-practice-connection Featured Guest: Haley Moore is a Registered Social Worker and the founder of Therapy Uninterrupted, a virtual group practice operating to serve clients across Ontario. Her clinic works with individuals, couples, and groups from a human-centered approach prioritizing connection and relationships as they support clients through the ups and downs of life. Haley has a background in health care, community social work, and teaching, but found her passion in psychotherapy and working with other therapists. Connect with Haley: Email: hello@therapyuninterrupted.ca Website: www.therapyuninterrupted.ca Linkedin: https://www.linkedin.com/company/therapy-uninterrupted-inc/about/ Instagram: https://www.instagram.com/therapyuninterrupted Facebook: http://www.facebook.com/therapyuninterrupted/ Meet the Host: Lisa Catallo Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day. Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose. Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does. When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter. Connect with the Host: Website: www.grouppracticenetwork.ca Instagram: instagram.com/grouppracticenetwork Facebook: facebook.com/grouppracticenetwork LinkedIn:www.linkedin.com/in/lisa-catallo Loved this episode? Let’s take it a step further. Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth. 👉 Download it here And if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside Group Practice Connection—the membership designed to help Canadian group practice owners lead with clarity and confidence. ✨ You don’t have to do this alone. Check it out here Empowered to Lead is proud to be on the High Vibe Podcast Network Check out (Host Name) Gift in the Vault https://highvibepodcastnetwork.com/gifts Share the Love ✨ If this episode lit something up in you… tag us on Instagram @HighVibeLeaders and @grouppracticenetwork and let us know your biggest takeaway! 🦋 Don’t forget to rate & review — it helps us reach more conscious rebels like you. Listen & Subscribe 🎧 Apple Podcasts 🎧 Spotify 🎧 Amazon Music 🎧 High Vibe Podcast Network

    Hire with Intention, Lead with Confidence: Building a Virtual Team You Can Trust with Haley Moore
  7. Aug 18

    Hire Slow, Lead Well: Building a Clinical Team You Can Trust with Heather Bach

    If hiring has ever felt like a gamble, this episode will change how you think about it entirely. Heather Bach, founder of Bach Counselling Group, shares the rigorous, client-first hiring system she has refined over 25 years of running a group practice in North and West Vancouver. What You’ll Hear: Why hiring slow is one of the most protective things you can do for your clients, your team, and yourselfThe multi-stage screening process Heather uses before a single interview takes place, including reference questionnaires, case studies, and admin phone screensHow a scored interview system with automated ratings helps take bias and gut-feeling risk out of the equationWhat two real hiring situations taught Heather about blind spots, trust, and the importance of pausing before sending the offerWhy an eight-week onboarding process before client contact is not overcautious — it is good clinical governance Resources Mentioned on this Episode - Bach Counselling Group: www.bachcounseling.com - Run It Like a CEO Audit (Lisa's free lead magnet): grouppracticenetwork.ca/ceo-audit - Group Practice Connection membership: grouppracticenetwork.ca/the-group-practice-connection Featured Guest: Heather Bach, MA, CCC is the founder and Clinical Director of Bach Counselling Group in North Vancouver — a clinic she built from the ground up over 25 years into a solid team of registered counsellors, a graduate internship program, and a specialty practice for executive leaders. Her clinical work spans trauma, relationships, anxiety, and high-performance psychology, and she's designed two community-based trauma programs serving women and children affected by family violence. A recognized expert in her field, Heather has been interviewed across print, radio, and television, and regularly presents at professional forums. Today she's here to talk candidly about what it really takes to build and sustain a mental health practice — the clinical, the operational, and everything in between. Connect with Heather: Website: www.bachcounselling.com Instagram: https://www.instagram.com/bachcounselling Meet the Host: Lisa Catallo Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day. Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose. Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does. When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter. Connect with the Host: Website: www.grouppracticenetwork.ca Instagram: instagram.com/grouppracticenetwork Facebook: facebook.com/grouppracticenetwork LinkedIn:www.linkedin.com/in/lisa-catallo Loved this episode? Let’s take it a step further. Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth. 👉 Download it here And if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside Group Practice Connection—the membership designed to help Canadian group practice owners lead with clarity and confidence. ✨ You don’t have to do this alone. Check it out here Empowered to Lead is proud to be on the High Vibe Podcast Network Check out (Host Name) Gift in the Vault https://highvibepodcastnetwork.com/gifts Share the Love ✨ If this episode lit something up in you… tag us on Instagram @HighVibeLeaders and @grouppracticenetwork and let us know your biggest takeaway! 🦋 Don’t forget to rate & review — it helps us reach more conscious rebels like you. Listen & Subscribe 🎧 Apple Podcasts 🎧 Spotify 🎧 Amazon Music 🎧 High Vibe Podcast Network

    Hire Slow, Lead Well: Building a Clinical Team You Can Trust with Heather Bach
  8. Aug 11

    Building a Group Practice in a Small Town: Grit, Community, and Finding Your People with Kaitlin Carroll Kane

    What does it look like to launch a group practice from scratch in a small bilingual city of 30,000 people, while pregnant, with no local peer network and a regulated province making recruitment even harder? In this conversation, Lisa sits down with Kaitlin Carroll Kane, founder of New Tide Counseling and Consulting in Miramichi, New Brunswick, to talk about the realities of building in a rural market, why relationships are everything, and what has kept her going through the hard seasons. What You’ll Hear: The specific recruitment challenges of building in a regulated province with a small population and strong competition from public sector jobsWhy supporting student internships has become her most reliable pipeline for hiring, and what it looks like when someone stays on after completing their placementHow the bilingual landscape and Indigenous communities surrounding Miramichi shape the way she builds her team and assigns referralsWhat she would say to any group practice owner who is in the thick of it right nowWhy marketing in mental health is its own unique challenge, and why relationships and community presence matter more than ever Resources Mentioned on this Episode - New Tide Counseling and Consulting website: newtide.ca - New Tide on Instagram: @newtide1 - New Tide on Facebook: New Tide Counseling and Consulting - Group Practice Connection: Lisa's membership community for group practice owners across Canada www.grouppracticenetwork.ca/the-group-practice-connection Featured Guest: Kaitlin Kane is the owner of New Tide Counselling & Consulting, a group private practice in New Brunswick. Kaitlin is many things, but most proudly, the wife of Andy, and a mom and bonus mom of their 4 beautiful children. Kaitlin has lived and worked in many places from coast to coast, but settled back in her hometown of Miramichi, New Brunswick in 2017. Kaitlin's career has given her opportunities to work in a vast array of fields including mental health, addiction, housing, project management, teaching, and much more before her group private practice and consulting business in 2023. Connect with Kaitlin: Website: www.newtide.ca Social Media: @newtide1/ New Tide Counselling & Consulting on facebook Meet the Host: Lisa Catallo Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day. Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose. Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does. When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter. Connect with the Host: Website: www.grouppracticenetwork.ca Instagram: instagram.com/grouppracticenetwork Facebook: facebook.com/grouppracticenetwork LinkedIn:www.linkedin.com/in/lisa-catallo Loved this episode? Let’s take it a step further. Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth. 👉 Download it here And if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside Group Practice Connection—the membership designed to help Canadian group practice owners lead with clarity and confidence. ✨ You don’t have to do this alone. Check it out here Empowered to Lead is proud to be on the High Vibe Podcast Network Check out (Host Name) Gift in the Vault https://highvibepodcastnetwork.com/gifts Share the Love ✨ If this episode lit something up in you… tag us on Instagram @HighVibeLeaders and @grouppracticenetwork and let us know your biggest takeaway! 🦋 Don’t forget to rate & review — it helps us reach more conscious rebels like you. Listen & Subscribe 🎧 Apple Podcasts 🎧 Spotify 🎧 Amazon Music 🎧 High Vibe Podcast Network

    Building a Group Practice in a Small Town: Grit, Community, and Finding Your People with Kaitlin Carroll Kane

About

Listeners who tune in will feel confident and supported in their group practice journey, know how to build efficient systems and lead with clarity, do the work needed to create a thriving, values-aligned practice, become strong, ethical, and effective leaders who run their practice with ease and confidence.

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