Built Local

Clay
  • 5.0 (3)
  • Entrepreneurship

The Built Local Podcast interviews local business owners and community leaders to share specific strategies they’ve used to grow, market, and operate successfully. Each episode focuses on actionable insights listeners can apply to build stronger, more resilient local businesses.

  1. Sep 14

    How 1 Post Exploded His Poop Scooping Business (30-100 Google Reviews in 30 days)

    ⭐️ Get More Google Reviews on Autopilot — Start Free Today: https://link.reviewharvest.com/yt  🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759 From getting laid off during COVID to building 180 recurring customers, Derek from Poo Patrol shares how one Facebook post launched his dog poop removal business—and how Review Harvest helped him go from roughly 35 to 114+ Google reviews in just over a month. Check Derek here: https://www.facebook.com/PooPatrolWI/# https://www.poopatrol608.com/ What This Video Covers 💩 How Derek started a dog poop scooping business during COVID 📈 Turning 40 spring cleanups into 180 recurring customers 📱 How consistent Facebook posting and referrals drove growth 🚗 Growing a business after being hit by a car 👥 Hiring employees and transitioning to payroll 🎯 Responding to leads within 30 minutes and selling through problem-solving ⭐ Growing from ~35 to 114+ Google reviews in just over 30 days 🌐 Using customer reviews and a website to strengthen local marketing Timestamps 00:00 — Getting laid off and discovering dog poop removal 00:59 — How Poop Patrol got started 03:26 — The Facebook post that generated 40+ spring cleanups 04:52 — Growing from 18 to 180 recurring customers 07:50 — Turning a side hustle into a real business 11:14 — Derek gets hit by a car and worries about his customers 14:53 — Growing the team and hiring employees 16:47 — Facebook, referrals, and paid ads 18:05 — How Derek responds to new leads 20:08 — Keeping customers happy through communication 22:35 — Review Harvest results 24:14 — Going from 35 to 114+ Google reviews 24:46 — Building a website for the business #DogPoopRemoval #PoopScoopingBusiness #PetWasteRemoval #LocalBusiness #SmallBusiness #Entrepreneurship #GoogleReviews #ReviewHarvest #LocalMarketing #FacebookMarketing #BusinessGrowth #RecurringRevenue #DogWasteRemoval #HomeServiceBusiness #PoopPatrol

  2. Aug 18

    How He Grew to 100 Customers in 12 Months (Poop Scooping Success Story)

    ⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt  🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759 In this episode of The Local Podcast, Clay interviews Chris Reents, the founder of Rover Scoopers, a fast-growing pet waste removal company serving the Portland metro area. With over 20 years in the tech world, Chris shares how he transitioned from corporate life and a stressful junk-hauling business into the booming poop-scooping industry—and how he built a scalable, system-driven operation from scratch. Chris breaks down the realities of running a profitable pet waste removal business, including route planning, advertising, sweep-and-go automations, customer retention, building trust, and managing seasonal fluctuations. Clay also dives into how Google reviews and consistent online reputation management can accelerate growth for local service businesses. Whether you're an aspiring scooper, an active operator, or a local business owner searching for marketing clarity, this episode is packed with insights, mindset shifts, and practical business strategy. About Roover Scoopers Website: https://roverscoopers.com/ Facebook: https://www.facebook.com/profile.php?id=61567136984335 Instagram: https://www.instagram.com/rover.scoopers/ Youtube: https://www.youtube.com/@RoverScoopers/shorts 🔥 What This Episode Covers • Chris’s journey from tech to service entrepreneurship • Why poop scooping is more scalable and less stressful than junk hauling • How he launched his business on January 1st and hit 100+ clients • Seasonal trends and the realities of the “spring rush” • Route building across a major metro and how density compounds • Ad strategy: Facebook, YouTube, omnipresent campaigns, and creative refreshes • Sweep & Go + HighLevel workflow for automations • Customer psychology, common misconceptions, and the REAL value of waste removal • Handling negativity online and responding with kindness • How reviews impact rankings and conversions • Fear of scaling and how to invest confidently in growth • What newcomers need to know before starting a scooper business • Building toward 300 clients and scaling beyond • Clay’s breakdown of how Review Harvest accelerates local business success ⏱ Timestamps 00:00 – Meet Chris Reents from Rover Scoopers 00:20 – Chris’s background & transition from tech 00:51 – Discovering the poop-scooping industry 02:10 – Scooping vs. junk hauling 03:39 – Starting the business & early systems 04:05 – First jobs and the “spring rush” 05:18 – Client growth and marketing strategies 06:57 – Portland market breakdown 07:08 – Route planning & density 08:43 – Challenges of scaling 09:12 – Advertising strategy & ad spend 10:06 – Using Sweep & Go + HighLevel 12:15 – Learning ads & running YouTube/Facebook campaigns 13:03 – Why video ads convert better 16:35 – Seasonal performance shifts 17:19 – Common misconceptions about scooping 18:48 – Customer value stories 20:01 – Chris’s most meaningful client experience 21:17 – Review Harvest’s impact on growth 22:42 – Customer service, kindness & community 25:06 – Seasonal challenges & scaling fears 26:33 – Preparing for growth & hiring 27:23 – Review Harvest dashboard insights 28:42 – Why Google reviews matter 30:00 – Future goals & scaling to 300 clients 31:49 – Advice for new scoopers 32:48 – Reinvesting for consistent growth 34:19 – Final thoughts

  3. Aug 17

    The Pen Strategy That Grew His Poop Scooping Business (0-240 Google Reviews)

    ⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt  🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759 Rick from The Poop Valet shares how he grew a pet waste removal business from 1 client to 100+ recurring customers and nearly 240 Google reviews through branding, networking, exceptional communication, and smart systems. He also breaks down how Review Harvest helped accelerate his review growth, why pricing and AI-friendly website content matter, and how he's using AI to build a more automated business. Check Rick here: https://www.thepoopvalet.ca/ https://www.facebook.com/ThePoopValet https://www.instagram.com/ThePoopValet https://www.youtube.com/@UCAiuvU8X5AT9FKk2T-mlk_A  What This Video Covers 🐕 From disability to building a successful poop scooping business 📰 How one local newspaper story brought 12–13 new clients overnight 🖊️ The simple branded pen strategy that keeps his business top-of-mind 🤝 How networking, BNI, Chamber events, and local partnerships drive growth ⭐ Growing from under 100 to nearly 240 Google reviews with Review Harvest 🌐 Why adding pricing, FAQs, and structured data can improve AI/LLM visibility 🤖 How a non-technical business owner is using Claude and AI to automate his business 📞 The #1 advice for new pet waste removal businesses: communicate and answer the phone Timestamps 00:00 — From disability to starting a poop scooping business 01:51 — Discovering the pet waste removal opportunity 02:47 — First client and the newspaper story that changed everything 03:58 — Getting early customers through Facebook groups 05:41 — Branding, networking, and local community marketing 07:07 — Why branding became a growth strategy 07:49 — Communication and the “Poop Report” 08:49 — Hiring and rewarding great employees 10:05 — Educating customers about pet waste removal 11:45 — Future goals and building a business that runs without you 13:38 — Automating ads and rebuilding the website with AI 15:16 — Why putting pricing on your website matters for AI search 18:25 — Rick's first steps into using AI 20:32 — Networking and Chamber of Commerce strategy 22:46 — How to get more from networking events 23:49 — The branded pen marketing strategy 25:02 — Rick's Review Harvest results 26:33 — Google reviews and local rankings 27:57 — Rick's advice for new pet waste removal businesses #PetWasteRemoval #PoopScoopingBusiness #PetWasteBusiness #GoogleReviews #ReviewHarvest #LocalBusinessMarketing #SmallBusinessGrowth #BusinessAutomation #AIForBusiness #LocalSEO #GoogleBusinessProfile #PetWasteRemovalBusiness #Entrepreneurship #BusinessBranding

  4. Aug 14

    How 1 Post Exploded His Poop Scooping Business (30-100 Google Reviews in 30 days)

    ⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt  🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759 From getting laid off during COVID to building 180 recurring customers, Derek from Poo Patrol shares how one Facebook post launched his dog poop removal business—and how Review Harvest helped him go from roughly 35 to 114+ Google reviews in just over a month. What This Video Covers 💩 How Derek started a dog poop scooping business during COVID 📈 Turning 40 spring cleanups into 180 recurring customers 📱 How consistent Facebook posting and referrals drove growth 🚗 Growing a business after being hit by a car 👥 Hiring employees and transitioning to payroll 🎯 Responding to leads within 30 minutes and selling through problem-solving ⭐ Growing from ~35 to 114+ Google reviews in just over 30 days 🌐 Using customer reviews and a website to strengthen local marketing Timestamps 00:00 — Getting laid off and discovering dog poop removal 00:59 — How Poop Patrol got started 03:26 — The Facebook post that generated 40+ spring cleanups 04:52 — Growing from 18 to 180 recurring customers 07:50 — Turning a side hustle into a real business 11:14 — Derek gets hit by a car and worries about his customers 14:53 — Growing the team and hiring employees 16:47 — Facebook, referrals, and paid ads 18:05 — How Derek responds to new leads 20:08 — Keeping customers happy through communication 22:35 — Review Harvest results 24:14 — Going from 35 to 114+ Google reviews 24:46 — Building a website for the business #DogPoopRemoval #PoopScoopingBusiness #PetWasteRemoval #LocalBusiness #SmallBusiness #Entrepreneurship #GoogleReviews #ReviewHarvest #LocalMarketing #FacebookMarketing #BusinessGrowth #RecurringRevenue #DogWasteRemoval #HomeServiceBusiness #PoopPatrol

  5. Jun 29

    How 200+ New Google Reviews Exploded This Tree Service Business

    ⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt  🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759 How did one tree service business grow from around 40 Google reviews to nearly 300 in less than a year? In this episode, Jeff from Adam's Apple Tree Service shares how buying an established tree company, improving customer experience, leveraging Google reviews, and using smart systems helped them dominate local search. Learn practical tips for growing a home service business, avoiding costly mistakes, improving customer satisfaction, and generating more referrals. What This Video Covers 🌳 How Jeff successfully took over and grew an existing tree service business ⭐ How 200+ new Google reviews boosted local SEO and Google rankings 📈 Proven strategies for generating referrals and repeat customers 🪵 Common tree care mistakes homeowners should avoid 💰 Lessons on pricing jobs correctly and avoiding costly underbids 📅 Managing seasonality in a home service business 🤝 Building a customer experience that creates five-star reviews 📲 Using automation and Jobber CRM to streamline operations Timestamps 00:00 Biggest challenges of growing a tree service business 00:23 Meet Jeff from Adam's Apple Tree Service 00:38 Buying an existing tree service company 02:36 First business improvements after the acquisition 04:29 Advice for buying a home service business 05:35 Biggest mistakes homeowners make with tree care 07:26 How Review Harvest helps businesses get more Google reviews 07:42 What happens when trees are pruned incorrectly 08:23 Signs your trees need professional attention 09:17 How to consistently deliver five-star customer service 10:48 Growing through Google reviews, SEO, and referrals 12:14 The biggest challenge: seasonality in tree service 14:46 Adam's Apple Tree Service customer journey walkthrough 18:16 Costly estimating mistakes every contractor should avoid 20:34 Future plans for expanding tree care services 22:01 Results after using Review Harvest for nearly a year 25:11 Jeff's best business growth advice for home service owners 26:15 Final thoughts and closing Hashtags #TreeService #Arborist #GoogleReviews #ReviewHarvest #LocalSEO #HomeServiceBusiness #SmallBusiness #GoogleBusinessProfile #CustomerReviews #BusinessGrowth #LeadGeneration #Jobber #LocalMarketing #TreeCare #Entrepreneurship

  6. Jun 26

    0-75 Poop Scooping Clients with a Full Time Job!

    ⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt  🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759 How do you grow a poop scooping business to 75 recurring customers while still working a full-time job? In this interview, Justin Brock of Pet Waste Pros shares exactly how he built his business using SEO, Google Business Profile optimization, customer communication, and consistent execution instead of chasing shortcuts. Learn his biggest mistakes, how he landed commercial clients, why Google reviews changed his business, and the mindset that helped him grow steadily while balancing a career in insurance. What This Video Covers 🚀 How Justin grew to 75 recurring poop scooping clients while working full-time 🌐 Using SEO & Google Business Profile instead of relying on Facebook ads 📞 Why getting prospects on the phone dramatically increased close rates 💼 Landing commercial accounts and building credibility with property managers ⭐ How Google reviews accelerated business growth with Review Harvest 👥 Hiring lessons, customer retention strategies, and communication tips 📈 Common mistakes new home service businesses should avoid 🐢 The "Tortoise Method" for building a sustainable business over time Timestamps 00:00 Intro & Justin's journey into the poop scooping business 00:01:30 Discovering the business through UpFlip & getting started 00:03:45 Landing the first customer & building a website from scratch 00:04:40 Getting recurring customers through SEO & Google 00:05:50 Growing to 75 recurring clients 00:06:26 Review Harvest sponsor segment 00:07:24 Why Google outperformed Facebook Ads 00:08:56 Biggest business mistakes & bookkeeping lessons 00:10:15 Hiring challenges & why part-time help didn't work 00:11:44 Customer retention strategies & communication tips 00:13:54 Funny and unusual poop scooping stories 00:15:41 Growth goals for the next year 00:17:04 How Justin landed commercial accounts 00:18:36 Free School Community sponsor segment 00:19:37 Why Google reviews help close commercial deals 00:21:22 Commercial outreach strategy & networking 00:23:55 Following up until prospects say no 00:26:07 Why Review Harvest has been worth every dollar 00:28:40 Advice for new poop scooping & home service business owners 00:30:54 Final thoughts & outro #PoopScooping #PooperScooper #PetWasteRemoval #HomeServiceBusiness #SmallBusiness #LocalBusiness #SEO #GoogleBusinessProfile #GoogleReviews #ReviewHarvest #CommercialCleaning #LeadGeneration #Entrepreneur #ServiceBusiness #CustomerRetention

  7. Jun 4

    How This Junk Removal Company Went from 80 - 200 reviews in 7 months

    ⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt  🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759 Austin Davis shares how his junk removal company, Firefighter Junk Removal, scaled to over 200 Google reviews in just eight months using Review Harvest. He explains how consistent review generation completely changed their visibility, helping them move from around 80 reviews to 200+ and significantly improving their local search presence. Clay from Review Harvest joins the conversation to break down how the system works behind the scenes and why it’s been such a game-changer for home service businesses. The system automates review requests right after jobs are completed, follows up with customers who don’t respond, and even repurposes reviews into social media content automatically. Austin also explains how this level of consistency would have taken him years to build manually, but now becomes a repeatable process that drives stronger Google reviews, better Google Maps ranking, and more inbound leads for local businesses. What This Episode Covers • How Firefighter Junk Removal reached 200+ Google reviews in 8 months • Why Google reviews directly impact local service business leads • How Review Harvest automates review requests and follow-ups • Turning customer reviews into social media content automatically • Why most businesses fail to stay consistent with reviews • How faster review growth improves Google Maps ranking and visibility • Real results from using a structured review system Timestamps 00:00 Intro and review milestone 00:16 Firefighter Junk Removal results 00:32 Why reviews matter for local businesses 00:48 First contact with Review Harvest 01:11 Early results and growth 01:41 How the system works 02:40 Automated CRM integration 03:24 Text message and photo strategy 04:16 Importance of visuals in messaging 06:03 Social media automation from reviews 07:11 Full review workflow explained 08:44 How reviews improve SEO and leads 09:46 Ranking impact and results 11:13 Pricing discussion 13:03 ROI of review growth 15:03 Final thoughts and results Hashtags #GoogleReviews #LocalSEO #HomeServiceMarketing #JunkRemovalBusiness #GoogleMapsRanking #ReviewHarvest #LocalBusinessGrowth #InboundLeads #ReputationMarketing #ServiceBusinessGrowth

  8. Jun 2

    From General Contracting to THRIVING Concrete Services: Lessons From a 30-Year Business

    ⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt  🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759 An experienced operator in the concrete leveling and resurfacing industry breaks down how a family business that started in 1988 evolved into a modern, multi-service home improvement company. Stephen Ogburn shares how Ogburn Concrete Leveling and Resurfacing expanded from traditional general contracting into specialized concrete repair, drainage, and waterproofing, eventually growing significantly after adding new service lines. He also explains how shifting from small-scale marketing to a more structured digital strategy helped improve visibility, while early mistakes in scaling too quickly nearly put the business at risk. A major theme of the conversation is how operational discipline and financial clarity drive long-term stability. Stephen highlights how improving accounting systems, tracking job profitability, and managing growth through structured decision-making helped stabilize the business. He also discusses how Google reviews directly impact organic leads and why building a strong online reputation has become essential for local business marketing. As new services like crawl space repair and rubber resurfacing are added, the focus remains on protecting margins, improving efficiency, and generating consistent inbound leads through better systems and Google Maps ranking. What This Episode Covers • How a family construction business evolved into a modern service company • Why scaling too fast can damage profitability • Transitioning from general contracting to specialized concrete services • How Google reviews directly impact inbound leads •Building a structured marketing system for local business growth • The importance of accounting, job costing, and financial clarity • Adding new service lines like waterproofing and resurfacing • Using systems and communication to improve team performance Timestamps 00:00 Scaling too fast and profit risk 00:21 Role at Ogburn Concrete Leveling 01:04 Family business background 03:24 Transition into concrete repair 04:30 Early marketing and lead generation 05:29 Reviews and reputation building 06:59 Review Harvest and lead impact 08:21 Marketing strategy and content 10:07 Educating customers 12:12 Concrete leveling process 14:02 Communication and customer experience 16:08 Reviews driving leads 19:15 New services and expansion 23:33 Scaling mistakes and lessons 26:05 Accounting and business systems 28:58 Closing and contact info #ConcreteRepair #LocalBusinessMarketing #GoogleReviews #GoogleMapsRanking #HomeServices #BusinessGrowth #Entrepreneurship #ServiceBusiness #InboundLeads #SmallBusinessStrategy

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5
out of 5
3 Ratings

About

The Built Local Podcast interviews local business owners and community leaders to share specific strategies they’ve used to grow, market, and operate successfully. Each episode focuses on actionable insights listeners can apply to build stronger, more resilient local businesses.

Information

  • Creator
    Clay
  • Years Active
    2025 - 2026
  • Episodes
    72
  • Rating
    Clean
  • Copyright
    © 2026 Built Local
  • Show Website
    Built Local

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