AI may be getting smarter. But are we giving it the full picture? Live from Advertising Week New York, where everyone is talking AI, algorithms, attribution, and measurement, SHeCOMMERCE sits down with Kait Stephens, CEO and Co-Founder of Brij, to challenge one of advertising's biggest blind spots: Brands are spending billions to reach consumers they don't fully understand. Welcome to the Signal Era, where the quality of the data feeding advertising algorithms may matter more than the sophistication of the technology itself. For CPG brands, the challenge is especially real. Consumers discover products on TikTok, engage with ads on Meta, and ultimately purchase at Walmart, Target, or Amazon. Yet much of that purchasing behavior remains disconnected from the advertising platforms trying to optimize performance. Kait breaks down how connecting retail and marketplace purchases back to digital advertising can transform measurement, improve customer acquisition, and help brands make smarter investments across the entire commerce ecosystem. But this conversation goes beyond algorithms. Kait shares her journey from private equity investor to technology founder, the realities of fundraising as a woman, and how embracing authenticity, empathy, and her public voice has become a leadership advantage. The big message? Smarter algorithms alone won't win the next era of advertising. Better signals, connected thinking, and leaders willing to challenge the status quo will. 🔥 Key Takeaways 1. We've entered the Signal Era. AI-powered advertising platforms are increasingly making targeting and optimization decisions automatically. That makes the quality and completeness of the data brands feed those algorithms a critical competitive advantage. 2. Your DTC customer isn't necessarily your retail customer. For a brand generating 80% of sales outside its DTC channel, algorithms trained only on website purchasers may be learning from just 20% of its actual customer base. And those customers may behave very differently from shoppers at Walmart, Target, or Amazon. 3. Prove It. Then Improve It. Kait simplifies Brij's value proposition into two powerful ideas: Prove It: Connect retail and marketplace sales back to advertising campaigns to better understand what's actually driving purchases.Improve It: Use those insights and customer signals to optimize media spend, build stronger audiences, and reduce customer acquisition costs.Kait shares an example of a Brij customer seeing a 50% reduction in customer acquisition cost, demonstrating the potential impact of better signals. 4. Siloed organizations are leaving money on the table. When DTC, retail, and marketplace teams optimize against separate goals, brands risk making decisions that benefit individual channels instead of the total business. Kait challenges leaders to align incentives around profitable omnichannel growth. 5. Stop measuring TikTok only by TikTok Shop sales. Kait calls TikTok one of the biggest channel opportunities in advertising. Her argument? TikTok creates demand that may ultimately convert on Amazon or in physical retail. Marketers focusing solely on TikTok Shop conversions risk significantly underestimating its impact. 6. Being a female founder can be a competitive advantage. Kait openly discusses overcoming imposter syndrome while fundraising, leaning into her strengths, and discovering that authentic leadership and content creation can attract talent who believe in her vision. 👩💼 Speaker Bio: Kait Stephens CEO & Co-Founder, Brij | RETHINK Retail Expert | Host, The Omnichannel Marketer Kait Stephens is the CEO and Co-Founder of Brij, where she's helping omnichannel brands transform retail and marketplace purchases into actionable, owned customer data that drives smarter advertising, lowers customer acquisition costs (CAC), and increases customer lifetime value (LTV). With more than 12 years of experience in retail and commerce, Kait brings a unique perspective shaped by her background as an investor focused on omnichannel strategies and the evolving future of retail. Working with brands including Chobani, Gozney, Sapporo, Skullcandy, and Feastables, she's at the forefront of solving one of commerce's biggest challenges: connecting the dots between where consumers discover brands and where they actually buy. A recognized RETHINK Retail Expert and industry thought leader, Kait also hosts The Omnichannel Marketer podcast. She holds an MBA from Harvard Business School and a BSBA from Georgetown University. Beyond the technology, Kait is a passionate advocate for authentic leadership, sharing candid insights about entrepreneurship, fundraising, and navigating the realities of being a female founder. 🏢 Company Bio: Brij Closing the Gap Between Retail Sales and Digital Customer Intelligence Brij helps omnichannel brands turn retail and marketplace purchases into owned, deterministic customer signals that fuel more effective advertising and sustainable growth. Trusted by brands including Chobani, Gozney, Sapporo, Skullcandy, and Feastables, Brij connects previously disconnected customer purchase data to digital marketing platforms, helping brands better understand who their customers are, measure advertising effectiveness across channels, lower customer acquisition costs, and grow lifetime value. By connecting what happens at the shelf, on marketplaces, and across digital media, Brij helps brands move beyond fragmented measurement toward a more complete view of the customer journey. The philosophy? Prove it. Improve it. Grow smarter. The future of advertising isn't just smarter AI. It's smarter inputs. And the future of commerce isn't about winning in DTC, retail, or marketplaces independently. It's about understanding the consumer across all of them. Because consumers don't shop according to your org chart. And your advertising strategy shouldn't either. Bold Brands. Fierce Women. One Sisterhood. #SHeCOMMERCE #SparklingSips #OmnichannelCommerce #RetailMedia #WomenInLeadership SHeCOMMERCE: Website: https://shecommercepodcast.com/ LinkedIN: https://www.linkedin.com/company/shecommercepodcast/ YouTube: www.youtube.com/@SHeCOMMERCEPodcast DISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from SHeCOMMERCE Podcast or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by SHeCOMMERCE Podcast. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. 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