Mission:Optician

United Opticians Association

Mission:Optician is the opticianry news + views podcast from the United Opticians Association (UOA). Created by and for opticians, the show brings together insights and leadership from across the profession. On Mission:Optician, we dive into the ideas, challenges, and opportunities shaping the future of opticianry — exploring the trends, innovations, and strategies that strengthen our profession, elevate patient care, and advance our shared national goals.

Episodes

  1. 6d ago

    Can Technology Expand Vision Care Access? | Tim Fern, Eyebot

    How can technology expand access to vision care, and what role do opticians play in that future? In this episode, Tim Fern, chief commercial officer of Eyebot, joins host Gwen Cooper, Executive Director of the United Opticians Association (UOA), to discuss the gaps in access to vision care, industry workforce shortages, and how technology can make glasses more accessible without replacing opticians. Tim sheds light on how Eyebot works, where it fits in a patient’s journey, and the differences between an Eyebot vision test and a comprehensive eye exam. Hear why vision care access remains a challenge in rural communities, how Eyebot incorporates feedback from opticians to shape its product development, and why opticians and optometrists remain essential to delivering quality vision care. In this episode, you will learn: How workforce shortages are affecting access to vision care and patient wait times How technology can complement — but not replace — the expertise of opticians, optometrists, ophthalmologists, and eye care professionals How Eyebot combines technology and doctor oversight to provide prescriptions to eligible patients This episode is brought to you by Eyebot: https://www.eyebot.co/ Learn more about UOA and join our growing community at https://opticians.org  Shape the conversation on Mission:Optician! Tell us what topics and guests you want us to feature next at https://opticians.org/podcast

    Can Technology Expand Vision Care Access? | Tim Fern, Eyebot
  2. Jul 7

    The Art and Science of Specialty Opticianry | Charlie Saccarelli, Chadwick Optical

    What happens when a patient’s glasses match the prescription, but they still can’t see comfortably?  In this episode, Gwen Cooper, executive director of United Opticians Association (UOA), sits down with Charlie Saccarelli, president of Chadwick Optical, to explore specialty opticianry, low vision, and patient-centered optical care. Charlie shares how Chadwick Optical works with specialty optometrists and ophthalmologists to help patients with complex visual needs. He reflects on mentorship, collaboration across the eye care industry, and the importance of creating solutions for patients who would otherwise be left behind. Hear why empathy and curiosity are essential for opticians, how automation has changed the optical industry, and Charlie’s perspective on certification and the future of the opticianry profession. In this episode, you will learn: What specialty opticianry is and why some patients require highly customized visual solutions Why a “correct” prescription doesn’t always guarantee comfortable vision How opticians bridge the gap between prescriptions and real-world patient outcomes This episode is brought to you by Chadwick Optical: https://chadwickoptical.com/ Learn more about UOA and join our growing community at https://opticians.org    Shape the conversation on Mission:Optician! Tell us what topics and guests you want us to feature next at https://opticians.org/podcast

    The Art and Science of Specialty Opticianry | Charlie Saccarelli, Chadwick Optical
  3. Jun 23

    What Opticians Need to Know About Myopia Management | Dr. Monica Jong, EssilorLuxottica

    What is myopia, and why are myopia rates increasing in children around the world? In this episode of Mission:Optician, host Gwen Cooper, executive director of United Opticians Association (UOA), sits down with Dr. Monica Jong, head of Medical Affairs, North America at EssilorLuxottica and a global leader in myopia management. Together, they break down the science, urgency, and real-world impact of myopia — especially in children. Dr. Jong defines myopia in simple terms and explores why myopia rates are rising, including the role of environmental factors like increased screen time and reduced time outdoors. She reflects on new treatment innovations like the Essilor® Stellest® lens and what this lens means for the future of patient care. They discuss the role of opticians in myopia management, how to communicate with parents, and why early intervention is key for children. In this episode, you will learn: What myopia is and how it affects long-term eye health Why myopia rates are rising globally and what’s driving this trend The optician’s role in educating patients and improving myopia outcomes Why comprehensive eye exams for children are more important than ever This episode is brought to you by EssilorLuxottica. --- Join us at UOA’s One Vision | One Voice | One UOA Leadership Conference taking place June 25-27 in Chicago, where opticians, educators, and industry partners will gather to explore innovation, advocacy, and the future of the profession, including a special session with the Essilor® Stellest® Lens. Secure your spot: https://www.uoaleadership.org/ Learn more about UOA and join our growing community at https://opticians.org  Shape the conversation on Mission:Optician! Tell us what topics and guests you want us to feature next at https://opticians.org/podcast  --- The intent of this podcast is to educate eye care professionals (ECPs).  Any advice provided is general in nature and ECPs should practice within their professional scope and in accordance with local regulations.   INDICATIONS FOR USE  The Essilor® Stellest® spectacle lens is indicated for the correction of myopia with and without astigmatism and for slowing the progression of myopia in children with non-diseased eyes, who, at the initiation of treatment, are aged 6-12 years and have spherical equivalent refraction of -0.75 D to - 4.50 D with astigmatism up to 1.50 D.

    What Opticians Need to Know About Myopia Management | Dr. Monica Jong, EssilorLuxottica
  4. May 26

    Consumer Attitudes: What Patients Really Think About Opticians | The Vision Council

    What do patients think an optician does? Do they assume opticians are licensed and certified? And how does that impact trust, policy, and the future of the profession? In 2025, the United Opticians Association partnered with The Vision Council to commission a national survey exploring consumer attitudes toward optician licensing and professional qualifications. In this data-driven episode of Mission:Optician, host Gwen Cooper, executive director of UOA, is joined by Bob Alexander, UOA’s director of education, and special guest Alysse Henkel, former vice president of research and inSights at The Vision Council, to unpack the findings from this consumer attitudes survey. They discuss the gaps between patient expectations and reality in opticianry and share key findings to inform lawmakers.   Plus, hear what this data means for education pathways and elevating the opticianry profession — while celebrating the high satisfaction rates opticians already achieve. In this episode, you will learn: What consumers understand (and misunderstand) about opticians What patients expect from opticians in terms of certification and qualifications Why opticians earn high satisfaction ratings and how to keep building on that success How UOA and The Vision Council transformed “anec-data” into research-backed findings that can drive advocacy  Explore the consumer attitudes survey results at https://www.opticians.org/consumer-attitudes  Learn more about UOA and join our growing community at https://opticians.org  Shape the conversation on Mission:Optician! Tell us what topics and guests you want us to feature next at https://opticians.org/podcast

    Consumer Attitudes: What Patients Really Think About Opticians | The Vision Council
  5. May 19

    Vision Benefits Explained | Steve Alexander, Anagram

    What are vision benefits, and what do opticians need to understand about how they work? In this episode of Mission:Optician, Steve Alexander, vice president of industry and strategic partnerships at Anagram, sits down with Gwen Cooper, executive director of United Opticians Association (UOA), to unpack vision benefits, insurance, and the systems that shape today’s optical industry. Steve shares a candid look at how vision plans work, why reimbursements haven’t kept pace, and how this impacts day-to-day optical practices based on his 25 years of experience across opticianry, practice management, and healthcare technology. In this episode, you will learn: What vision benefits cover and how they differ from traditional insurance Why patients often struggle to understand (and use) their benefits The underlying reasons why vision plan reimbursements have remained stagnant How tools like Anagram help opticians verify eligibility, streamline workflows, and improve patient access This episode is brought to you by Anagram. Join us at UOA’s One Vision | One Voice | One UOA Leadership Conference taking place June 25-27 in Chicago, where opticians, educators, and industry partners will gather to explore innovation, advocacy, and the future of the profession. Secure your spot: https://www.uoaleadership.org/ Learn more about UOA and join our growing community at https://opticians.org   Shape the conversation on Mission:Optician! Tell us what topics and guests you want us to feature next at https://opticians.org/podcast

    Vision Benefits Explained | Steve Alexander, Anagram
  6. May 5

    How ANSI Standards Shape Opticianry and Patient Safety | Michael Vitale, The Vision Council

    How do ANSI standards impact opticians, patient safety, and the optical industry as a whole? Michael Vitale, vice president of membership, government relations, and technical affairs at The Vision Council, sits down with host Gwen Cooper, executive director of United Opticians Association (UOA), to explore why standards are essential for safe and effective eyecare. Michael breaks down the latest updates to ANSI Z80.1 for prescription lenses and ANSI Z80.3 for sunglasses and fashion eyecare, highlighting the real-world implications for opticians, consumers, and manufacturers.  Hear insights from his four-decade career as a licensed optician, why certification is crucial for opticians, and how standards impact emerging technologies like 3D-printed frames. In this episode, you will learn: Why opticians should understand ANSI standards How state associations play a critical role in advancing the profession What’s coming next on Mission:Optician, including upcoming speakers and topics Join us at UOA’s One Vision | One Voice | One UOA Leadership Conference taking place June 25-27 in Chicago, where opticians, educators, and industry partners will gather to explore innovation, advocacy, and the future of the profession. Secure your spot: https://www.uoaleadership.org/ Learn more about UOA and join our growing community at https://opticians.org  Shape the conversation on Mission:Optician! Tell us what topics and guests you want us to feature next at https://opticians.org/podcast

    How ANSI Standards Shape Opticianry and Patient Safety | Michael Vitale, The Vision Council
  7. Apr 21

    An Industry Perspective on Opticianry | Scott Harris Shapiro, Europa Eyewear

    In this episode, Scott Harris Shapiro, executive director industry relations for Europa Eyewear, joins host Gwen Cooper, executive director of United Opticians Association, for a candid and wide-ranging conversation on advocacy, education, and the future of opticianry.  Scott shares why government relations and policy are top priorities and makes the case for helping more opticians recognize the true value and impact of their profession. Gwen and Scott explore the impact of certification, especially from the consumer’s perspective, and discuss how better-trained opticians can reduce returns, improve patient outcomes, and drive revenue for optical practices.  Plus, Scott reflects on what it was like to grow up in a family business and how he aims to maintain those people-first values as the company grows. In this episode, you will learn:  Why advocacy and legislation are essential to advancing opticianry What the data reveals about consumer expectations — and how opticians can respond Why stronger collaboration among opticians, optometrists, and industry partners benefits everyone --- Join us at UOA’s One Vision | One Voice | One UOA Leadership Conference taking place June 25-27 in Chicago, where opticians, educators, and industry partners will gather to explore innovation, advocacy, and the future of the profession. Secure your spot: https://www.uoaleadership.org/ Learn more about UOA and join our growing community at https://opticians.org  Shape the conversation on Mission:Optician! Tell us what topics and guests you want us to feature next at https://opticians.org/podcast

    An Industry Perspective on Opticianry | Scott Harris Shapiro, Europa Eyewear

Ratings & Reviews

5
out of 5
5 Ratings

About

Mission:Optician is the opticianry news + views podcast from the United Opticians Association (UOA). Created by and for opticians, the show brings together insights and leadership from across the profession. On Mission:Optician, we dive into the ideas, challenges, and opportunities shaping the future of opticianry — exploring the trends, innovations, and strategies that strengthen our profession, elevate patient care, and advance our shared national goals.

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