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Cutting through the noise for Canadian VARs and MSPs

  1. 2일 전

    Inside the revamped Intel Partner Alliance

    Andy Marsee, general manager for the Intel Partner Alliance Late last year, Intel announced the latest revisions to its Intel Partner Alliance program, reducing the number of partner tiers and roles and aiming to make things a bit more simple. In this edition of the podcast, we’re joined by Andy Marsee, general manager for the Intel Partner Alliance, to talk about what’s going on in the chipmaker’s partner programs.  We discuss: the background of the unified Intel Partner Alliance program and the feedback the company has received from partners over recent years; the main goals of revamping the Partner Alliance; simplifying the number of partner tiers and roles in the program and designing the transition; the expanded role of distribution in the new partner program; maximizing partner profitability under the new program; how Intel has updated its Partner Showcase so more partners can run storefronts; how the company is looking to improve the number of leads it delivers to partners; changes to MDF in ease of use and both benefits and requirements; new types of partners Intel is working with; a shift to outcomes-based messaging and marketing at Intel; the role of software development across the Intel channel community; and where Marsee sees the next steps for Intel Partner Alliance. All that and more in this edition of the ChannelBuzz.ca Podcast.

    28분

  2. 4일 전

    ESET Canada leader reflects on a decade in country

    Bob Bonneau, country manager for ESET Canada ESET Canada recently celebrated a decade since the company formally opened up shop in this country, ten years that have been filled with growth in the channel and evolution in both the cybersecurity threatscape and how businesses defend themselves. Bob Bonneau, country manager for ESET Canada, joins us on this edition of the podcast to take a look back at the company’s run in this country and where he sees things heading. We discuss: the theme of the first decade in Canada for ESET; the evolution of the Canadian cybersecurity landscape over the last ten years; the big milestones of ESET’s first decade in Canada; how the organizational structure in Canada has changed over the years; how ESET addresses both the under-representation of women in technology and the skills gap in cybersecurity; ESET’s partnership with the Calgary Flames and its role in the company’s growth in the west; the rise of managed service providers in the ESET channel; being a Europe-based company and operating in North America;  whether Canadian businesses are in better shape or worse when it comes to cybersecurity a decade later; and what the channel can expect from ESET over the near future All that and more in this edition of the ChannelBuzz.ca Podcast.

    17분

  3. 2025. 12. 17.

    How Canada can close the gap between AI ambition and AI execution

    Asma Aziz, country manager for Intel Canada Everybody’s talking about AI, but is anyone doing it? How about doing it well? Those are among the questions that Intel of  Canada set out toanswer with a recent survey of business leaders in Canada and througout the region. And while it’s not the best possible results, the good news is there’s a lot of interest, and the building blocks are there for Canada to be successful in the next big thing. In this edition of the podcast, we’re joined by Asma Aziz, country manager for Intel Canada, to discuss the findings of the study and of course, the opportunity for Canadian solution providers. We discuss: how ready Canadian organizations are for AI; how Canada is leading in AI without talking too much about it; how business leaders are prioritizing and maximizing their AI approaches; why Intel sees an opportunity to turn “opportunity into scaled outcomes;” the biggest challenges and the biggest opportunities for solution providers to help solve them; the resources Intel is providing solution providers to sharpen their value creation around AI; why “the margin is in making AI both trustworthy and practical;” key steps for Canada to make right now to make the most of the AI opportunity; and AI and Canadian SMBs. All this and much more in this edition of the ChannelBuzz.ca Podcast.

    18분

  4. 2025. 12. 04.

    The future of RMM in an AI era

    Edgar Zacharjev, general manager of RMM for Kaseya On many levels, AI is a natural evolution for managed service providers, who have long been focused on automating as much as possible en route to scale and profitability. But the artificial intelligence era also presents new challenges to MSPs, and is generally changing the nature of the market in which MSPs compete. What should MSPs be looking for, and how should they be preparing for an uncertain future state today? In this edition of the podcast, we talk to Edgar Zacharjev, general manager of RMM for Kaseya, to discuss how he sees aritifical intelligence playing out in the managed services space. We discuss: the future of AI in managed services; the most immediate benefits of moving towards AI for MSPs; the challenges MSP face around issues like data privacy and compliance; how AI is going to redefine the competitive landscape for MSPs; and practical steps MSPs can take to be start building AI into their technology and operations today. All this and much more in this edition of the ChannelBuzz.ca Podcast.

    25분

  5. 2025. 10. 07.

    What MSPs need to know about Ghostredirector

    Tony Anscombe, global security evangelist at ESET ESET’s theat intelligence team has discovered a new threat actor it has dubbed GhostRedirector, that takes advantage of unpatched versions of IIS to offer manipulated Google search results as a service. While its targets are largely in Brazil, Thailand, and Vietnam, it includes servers that are hosted by third parties in North America. In this edition of the podcast, Tony Anscombe, security evangelist at ESET, joins us to discuss the new attack, and what MSPs need to be thinking about when they’re hosting or administering servers on behalf of customers. We discuss:  the nature of the attacks and how they targeted; who was behind the attacks; the motivations behind the attacks; how the attackers went after servers running MSPs’ and hosters’ environments; what MSPs and hosters can learn from these attacks, and how they can make sure their infrastructure isn’t used in attacks like this; how ESET makes the determination of a new attack group; how ESET finds new attacks, and what it does with the information once it’s discovered a new attack. All this and much more in this edition of the ChannelBuzz.ca Podcast.

    23분

  6. 2025. 07. 24.

    How ESET is approaching Managed Detection and Response for MSPs

    Michal Jankech, vice president for enterprise, SMB, and MSP at ESET A couple of months ago, at its ESET World event in Las Vegas, security vendor ESET announced it was launching an edition of its Managed Detection and Response, or MDR, product for MSPs, entering the fray for one of the hotter areas of security technology in the channel. Recently, ESET’s Michal Jankech, vice president for enterprise, SMB, and MSP at ESET, visited the company’s Toronto-area Canadian headquarters, and ChannelBuzz.ca had a chance to sit down with him for half an hour to discuss the product, the market, and the opportunity. We discuss: why channel partners are so important in delivering MDR services to customers; how the MSP edition of its MDR offering differs from the regular version in terms of technology and licensing; the profile of the MSPs ESET is working with; how the MDR product works from detection through to response; the types of threats MDR is best at handling; moving from traditional security approaches to MDR as an MSP; the market opportunity for MDR and what makes it attractive for MSPs; why the vast majority of MDR rollouts will be managed by channel partners; possible sales models for the technology for partners; and what gets him excited about the state of the industry. All this and much more in this edition of the ChannelBuzz.ca Podcast.

    32분

  7. 2025. 07. 02.

    Breaking down the biggest SaaS security risks of the last year

    Benjamin Jones, operations director for SaaS Alerts (left) and Chip Buck, co-founder and chief Technology Officer of SaaS Alerts (right) SaaS and cloud-based apps are key to businesses of any size, and the proliferation of apps outside of the data centre presents unique challenges to MSPs managing their clients’ infrastructures. In this edition of the podcast, we take a look at the threatscape for SaaS apps, as defined by SaaS Alerts’ annual SASI Report. We’re joined by Chip Buck, co-founder and chief Technology Officer of SaaS Alerts, and Benjamin Jones, operations director for SaaS Alerts, to discuss the findings of the company’s annual SaaS Application Security Insights report, diving deep on many aspects of the SaaS security scene. We discuss: details on the purpose and role of the SASI Report; the shift away from password spraying towards more targeted attacks like token harvesting and man-in-the-middle attacks; surprises in the data gathered in terms of geographical origin points of attacks; the rise of phishing-as-a-service; the risks around guest accounts for SaaS apps; the benefits and risks of using OAuth; managing the balance between collaboration and security; managing alert fatigue and recognizing the right alerts at the right time; some of the biggest or most attacks that SaaS Alerts blocked over the course of last year; a spike in the number of critical alerts coming from Slack; other major applications that are reporting more alerts than ever; what MSPs should be focused on and thinking about in front of their customers; how MSPs can maximize their profitability; flying-under-the-radar security gaps that deserve more attention; why attack dwelling times inside the network are on the rise; and one thing every MSP leader should do right now. All this and much more are in this edition of the ChannelBuzz.ca Podcast. You can find the results of the 2025 SaaS Application Security Insights Report here.

    49분

  8. 2025. 05. 20.

    Looking back at the major security trends of the last year

    Austin O’Saben, product marketing manager at Datto, a Kaseya company Ransomware groups continued to wreak havoc, and managed security services became table stakes for many solution providers. In this edition of the podcast, we’re joined by Austin O’Saben, product marketing manager at Datto, a Kaseya company, to discuss some of the security trends of the last twelve months. We discuss: the rise in the number of active ransomware groups; the types of security vulnerabilities attackers are going after today; how MSPs can stand out in an increasingly crowded market for managed security services; and how Datto helps MSPs develop a competitive advantage. All this and much more are in this edition of the ChannelBuzz.ca Podcast.

    12분
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Cutting through the noise for Canadian VARs and MSPs

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