100 episodes
CollisionCast FenderBender
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- Business
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4.1 • 28 Ratings
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CollisionCast is the premier collision repair industry podcast, helping shop owners and operators improve their businesses with real-world solutions to common problems, delivered by leading industry experts and elite shop leaders.
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Generating Honest Feedback from Team Members
In this crossover episode with FenderBender's sister publication Ratchet + Wrench, Ratchet + Wrench editor Chris Jones talks with HR professional Deanna Baumgardner of Employers Advantage LLC about how beneficial it can be to get feedback from employees and how to encourage that feedback.
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Establishing Accountability in Process Implementation
FenderBender columnist Drew Bryant joins the show to take a closer look at his April column and explain how to overcome resistance and build in accountability when trying to implement new processes in your business.
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Keeping Your Conveyer Belt of Cash Moving
FenderBender columnist Greg Lobsiger joins CollisionCast to discuss his May edition of "Shop Profits" on the importance of knowing your shop's cost per hour. Greg explains how costly it is to have processes interrupted and how to keep your shop's "conveyer belt of cash" moving right along.
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Overcoming Impediments to Quality Repairs
Shop owners face a myriad of external challenges today that can have a downstream impact on quality. Chris Maimone rejoins CollisionCast with a few reminders: Control what you can control, and fall back on your standards to weather any storm.
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A Deeper Dive on Cashflow, with Greg Lobsiger
FenderBender columnist Greg Lobsiger breaks down his April column "The Cashflow Fix" in greater detail, helping shop owners understand in greater detail where their profit is coming from.
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Marketing Through Community Involvement
NABC Executive Director and collision repair marketing whiz Debby Robinson joins the show to discuss how community relations can help get your shop become top of mind to potential customers and also do some tangible good to your shop's hometown.
Customer Reviews
Love it!
Very informative! Mike Anderson is awesome. Finally a podcast for the Collision Industry! The only issue is the sound only come out of one ear bud.
A valuable resource!
If you’re in the collision repair business, you need to tune into CollisionCast! This an incredibly valuable resource to help improve your operations, with great insights from guests with firsthand experience in the industry. Highly recommend giving it a listen!
Growth
I’ve been listening since the beginning and the knowledge and growth I’ve experienced are indescribable. Starting in a family body shop and seeing the daily struggles and listening to this podcast led me to starting a new venture that focuses on helping body shops handle their insurance claims. We need more shop focused services.