Digital Accessibility Experts

Hassell Inclusion

Whether you call it Inclusive Design or Digital Accessibility, whether you're an individual with a passion or an organisation wanting to know more, this podcast explores a range of topics on accessibility. Hosted by Jonathan Hassell, its aim is to share inspiration, expertise, and hints and tips to help speed you on your digital accessibility journey. For our most up-to-date insights, join us for our free monthly webinar - https://www.eventbrite.co.uk/e/digital-accessibility-experts-live-registration-111949261254?aff=Podcast

  1. 12/14/2025

    Accessibility User-Testing & User-Research – Making sure you build what users really want

    Accessibility audits are great at making sure your experience meets standards and guidelines, but often people forget the real reason for accessibility – the user. There are multiple benefits of user testing with people with disabilities: it can unlock insights you may otherwise never have found, and ensure you are building solutions that work for all users, not just against guidelines. And user-research with people with disabilities will give you confidence that what you create serves a need. So how do you get people with disabilities into your user-research and user-testing without it costing the earth? Jonathan Hassell was the Exec that led this change at the BBC, and Yac Woozeer did so much user-testing with people with disabilities in UK government that he can now guide organisations through how they might respond to products in our Live Audits. In this webinar, they discuss: The benefits that can come from testing your product/service idea, product or service with real people with disabilities, rather than just getting people with disabilities who are tech experts to review themHow co-creating with people with disabilities can eliminate costly assumptions, ​drive innovation, and deliver meaningful experiences​How to involve people with disabilities in your user-research and user-testing​, with examples of how to do this for people who are blind or have a learning difficultyExamples of how to make the most from the expertise you gain from doing this work, by capturing insights in internal Guidelines or expert evaluation methodologiesThis audio was originally recorded as a webinar. You can access the video recording of the webinar, and its transcript, here: https://www.hassellinclusion.com/webinars/accessibility-user-testing-user-research-making-sure-you-build-what-users-really-want/ Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) which will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars.

    59 min
  2. 10/14/2025

    Accessibility Nightmares: From Digital Disaster to Inclusive Triumph

    In today’s digital landscape, accessibility isn’t a luxury – it’s a critical business imperative and an investment. An investment in broader market reach, reduced legal risk, and genuinely inclusive digital experiences. Our “Accessibility Nightmares” webinar pulls back the curtain on the types of real-world accessibility disasters that have cost companies millions, damaged reputations, and left users frustrated and excluded. Here our consultants Rob Wemyss and Jonathan Hassell tell the stories of how we’ve helped some organisations facing these challenges turn them into triumphs, including:SaaS disasters – the impact of accessibility fails on both buyer and vendorPR failures – when poor accessibility hits the press, brand damage follows fastLawsuit landmines – how to make lawsuits work for youEAA complacency – is your disaster just a month away?Rob shares our transformation playbook – an approach to turning round disasters which mirrors Gordon Ramsey’s classic kitchen makeovers:Brutal honesty assessmentRapid remediation strategiesCultural transformationAre you ready to turn your digital accessibility nightmare into a success story? This audio was originally recorded as a webinar. You can access the video recording of the webinar, and its transcript, here: https://www.hassellinclusion.com/webinars/accessibility-nightmares-from-digital-disaster-to-inclusive-triumph/ Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) which will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars.

    55 min
  3. 09/14/2025

    How to build strong accessibility capability across your organisation

    Over 700 organisations have completed our ISO 30071-1 Digital Accessibility Maturity Scorecard. The results show us time and again that organisations often have high motivation but low capability to deliver Digital Accessibility. In this session, Pete Bricknell and Jonathan Hassell explore how to equip your organisation with the necessary skills and strategies to achieve digital accessibility success, no matter your organisation’s size, industry, or where you do business. The session covers:How to gain the key skills you need to be personally confident in digital accessibilityHow to assess the accessibility skills you need your team members to have, if you’re leading the creation of a website or appHow to build and scale accessibility skills across your organisationWe explore the pros and cons of various training methods and options - both from us and other sources - and how technical training in areas like web development, design and QA can really boost your team’s results. We also share tips on how to navigate common roadblocks like “training budget freezes” so you can secure budget to get the skills your team needs to succeed. This audio was originally recorded as a webinar. You can access the video recording of the webinar, and its transcript, here: https://www.hassellinclusion.com/webinars/how-to-build-strong-accessibility-capability-across-your-organisation/ Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) which will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars.

    58 min
  4. 07/14/2025

    DIY Accessibility Audits: How to Achieve and Maintain EAA Compliance

    Companies all over Europe are scrambling to audit the accessibility of their websites and mobile apps, so they have a chance of fixing their WCAG compliance by the European Accessibility Act deadline of June 28th 2025. One thing that often is overlooked, however, is what happens when you’ve reached WCAG 2.1 AA compliance. Whether you have a website or app, in Europe or outside Europe, it’s essential to ensure that you maintain your accessibility compliance over its whole lifecycle, when new pages are added to a site, or new features are added in an app update. This means organisations need to go beyond doing a one-off accessibility audit, and do regular audits of their product’s accessibility. You can either keep paying accessibility companies to do these audits every time you need them. Or learn how to do audits yourself in-house. In this session, our trainers Yacoob Woozeer and Usman Afzal introduce our Accessibility QA and Audit Training which helps you understand the who, what, why, where, when and how of accessibility auditing. This audio was originally recorded as a webinar. You can access the video recording of the webinar, and its transcript, here: https://www.hassellinclusion.com/webinars/diy-accessibility-audits-how-to-achieve-and-maintain-eaa-compliance/ Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars.

    53 min
  5. 05/14/2025

    Trends in Digital Accessibility for 2025

    2024 was a big year for accessibility, with more and more companies committing to get accessibility right, WCAG 2.2 slightly moving the goalposts, and different AIs proving useful tools for accessibility or total red-herrings. In this essential session, our CEO Jonathan Hassell looks back at what we learned about what’s working best to help organisations deliver accessibility in 2024, and how we believe new technologies, devices, laws, and regulations will impact organisations in the next 12 months. Here’s our top 10 Accessibility Trends for 2025 that matter: Accessibility Legislation is getting tougher (the EAA now has teeth, and WCAG 2.2 is becoming more required)The European Accessibility Act (EAA) is pushing us Beyond one-time WCAG compliance by requiring us to embed accessibility in our maintenance processes and share how we’re doing thatThe EAA, is also pushing us to provide better Documentation of our services’ accessibility and support for questions from people with disabilities in Contact CentresIt is also pushing organisations beyond making software accessible, to also include making hardware accessible (in kiosks, ticket machines, and payment terminals)Vulnerability regulations are pushing us beyond ensuring websites and apps are accessible, to ensuring all our communications are accessibleAccessibility is being pushed now by economics more than DEI – embedding accessibility in Procurement of digital tools is key to the workplace of 2025AI only gets us 90% of the way – we need to learn to work with AI to use it best for accessibilityAI is now being sold as Assistive Technology – why it’s important for individuals needing ATs to tell us which AI is best for them, rather than technology suppliersAI Agents and GenUI are taking us to a possible future of personalised interfaces and ATs for all – and a complete reinvention of accessibility – how do you get ready for this?In 2025, your accessibility strategy needs to prove Return on Investment. But where can you find recent public ROI stories In the recording, you’ll get detail on all of these, how they’re helping organisations win from accessibility, and how we can help your organisation respond to each trend best. It could be the most important thing you hear about accessibility all year! This audio was originally recorded as a webinar. You can access the video recording of the webinar, its transcript, and a link to documents referenced in the session here: https://www.hassellinclusion.com/webinars/what-you-need-to-know-about-trends-in-digital-accessibility-for-2025/ Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars.

    55 min

About

Whether you call it Inclusive Design or Digital Accessibility, whether you're an individual with a passion or an organisation wanting to know more, this podcast explores a range of topics on accessibility. Hosted by Jonathan Hassell, its aim is to share inspiration, expertise, and hints and tips to help speed you on your digital accessibility journey. For our most up-to-date insights, join us for our free monthly webinar - https://www.eventbrite.co.uk/e/digital-accessibility-experts-live-registration-111949261254?aff=Podcast

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