Facility Voices

David Trask, National Director, ARC Facilities

The Facility Voices podcast is brought to you by ARC Facilities – Providing Instant Mobile Access to Building Information for on-the-go Facilities teams. To learn more about our Smart Building Technology for the Built Space, visit arcfacilities.com.   Your host is David Trask, National Director and Industry Speaker at ARC Facilities.  David  brings you  stories from the front lines of Facilities via conversations with Facilities Management leaders from across the nation. You'll hear real-world stories about leadership, coaching, mentorship, a day in the life of, and so much more!   

  1. 20H AGO

    Advocacy and Education: From Single Mother to Facilities Director

    In this episode of Facility Voices, Yanet Vega, Director of Facilities and Environmental Services at El Rio Health, shares a deeply personal and determined journey into facilities management. From growing up in Los Angeles to moving to Arizona as a single mother, Yanet carved her path through architecture school with relentless focus, balancing long commutes, late nights, and hands-on learning experiences that shaped her practical understanding of the built environment.  She reflects on how early challenges—advocating for herself in school, working at Home Depot to learn construction fundamentals, and navigating her first professional roles—laid the foundation for her leadership style today. Now overseeing a wide range of operations, Yanet brings a unique perspective that bridges design, construction, and facility operations, emphasizing collaboration, long-term thinking, and continuous improvement. Her story also highlights the importance of representation and resilience in a traditionally male-dominated field. Tune in to hear Yanet Vega’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  -------------------------------------------------------------------------------------------------------------------- Yanet Vega is the Director of Facilities and Environmental Services at El Rio Health, one of the nation’s largest Federally Qualified Health Centers in Tucson, Arizona. She leads operations, environmental services, transportation, and capital projects across a multi-site healthcare network, creating safe, patient-centered environments. With a background in architecture, Yanet brings expertise in design, space planning, and interior design, helping streamline projects and align facilities with clinical needs. She is recognized for her collaborative, people-first leadership and for championing women in facilities management, while supporting local vendors and strengthening community partnerships. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

    25 min
  2. APR 28

    Predictive Maintenance: From Time-Based to Performance-Based

    In this episode of Facility Voices, David Trask welcomes Kevin Buckles, Manager of Facilities Engineering at Cook Medical, for a conversation grounded in hands-on experience and a passion for continuous improvement. Kevin shares how his journey began in a high school trades program, building a home from the ground up, and evolved through roles across multiple manufacturing industries before landing in the highly regulated world of medical devices. Along the way, he developed a deep appreciation for teamwork, systems thinking, and the balance between people, process, and performance. Kevin explores the differences between reactive and structured maintenance environments, the challenges of global standardization, and the shift toward data-driven, performance-based maintenance strategies. He also reflects on leadership lessons, the importance of being teachable, and why facilities management continues to offer meaningful, resilient career opportunities. Tune in to hear Kevin Buckles’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  -------------------------------------------------------------------------------------------------------------------- From a high school construction project to roles in soap factories, confectionery plants, plastics, pharmaceuticals, and now supporting complex facilities operations in medical devices, Kevin Buckles has built a career on adaptability and expertise. He is part of a talented team consisting of subject matter experts in BMS, CAD, and quality processes, ensuring compliance and qualification of critical systems such as cleanrooms, terminal filtration, and compressed air networks. His passion? Solving problems, improving processes, and developing talent. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

    30 min
  3. APR 21

    Building a Career in Facilities: A Journey of Adaptability and Impact

    In this episode of Facility Voices, Kevin Fernandes, Director of Facilities at Seasons Corner Market, shares his journey from apprentice plumber to leading a multi-state facilities operation. Kevin reflects on how hands-on experience in the trades shaped his problem-solving mindset and opened doors to leadership roles across maintenance and property management. Now overseeing a growing portfolio and a diverse team, he discusses the balance between in-house capabilities and outsourced services, and how data-driven decisions have helped drive efficiency and cost savings. Throughout the conversation, Kevin highlights the importance of technology in modern facilities management, from CMMS systems to inventory tracking, and how these tools empower smarter budgeting and faster response times. He also brings a personal perspective, describing the pride that comes with seeing the tangible impact of his work across communities. Tune in to hear Kevin Fernandes’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  -------------------------------------------------------------------------------------------------------------------- Kevin Fernandes is the Corporate Director of Facilities Management for Colbea/East Side Enterprises, overseeing a multi-state portfolio of convenience stores, fueling stations, car washes, and cafés across New England. A Certified Facility Manager (CFM), he brings extensive expertise in HVAC, electrical, plumbing, fueling systems, environmental compliance, and capital projects. Starting as a hands-on technician, he has grown into a strategic leader known for building strong in-house teams, expanding service capabilities, and implementing data-driven processes that reduce costs, improve uptime, and enhance customer experience across more than 100 properties, while leading major rebuilds, new construction, and infrastructure initiatives. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

    40 min
  4. APR 14

    The Aloha Spirit in Facilities Management

    Albert Kahalehoi II, Vice President of Facilities and Engineering at Pechanga Resort and Casino, joins the Facility Voices conversation to share a journey shaped by culture, service, and hands-on experience. From his upbringing in Hawaii, where the Aloha spirit instilled values of respect and humility, to his early days in the U.S. Army and technical training in electrical engineering, Albert’s path into facilities management was anything but conventional. His career evolved through hospitality and gaming environments, where high-pressure operations sharpened his focus on reliability and proactive service. In this episode, Albert reflects on the deeper purpose behind facilities work in tribal gaming, where every decision impacts community legacy. He also explores his leadership philosophy—leading by example, communicating with clarity, and serving with humility—and how it drives engagement, accountability, and team development. Through stories of mentorship, cross-training, and cultural alignment, he highlights what it takes to build a resilient, people-first organization.  Tune in to hear Albert Kahalehoi II’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  -------------------------------------------------------------------------------------------------------------------- Albert Kahalehoe, Vice President of Facilities & Engineering at Pechanga Resort Casino, was shaped by the values of Aloha, respect, and humility growing up in Hawaii. After serving in the U.S. Army working on Abrams A-1 tanks, he built a foundation of discipline and accountability, later earning a degree in Electro-Mechanical Engineering and starting his career in commercial kitchen equipment. Following 9/11, he moved to Las Vegas, rising from technician to director while managing complex hospitality operations across multiple states. Today, he’s known for developing people, leading with clarity, and building resilient, high-performing teams. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

    31 min
  5. APR 7

    Leveraging Data and Technology in Healthcare Facility Planning

    In this episode of Facility Voices, Ben Fitzgerald, Executive Director of Systems Support Services Facilities at AdventHealth, reflects on a career that began in the skilled trades and evolved into leading large-scale healthcare facility initiatives. With nearly three decades of experience spanning electrical work, building automation, and energy management, Ben brings a grounded, practical lens to complex operational challenges. He shares how AdventHealth has reimagined facility condition assessments by transforming them from static reports into living, data-driven programs. The conversation highlights the role of technology in creating visibility across a vast portfolio, enabling better capital planning, and strengthening collaboration between facilities, finance, and sustainability teams. Ben also discusses the importance of making data accessible and actionable, empowering leaders at every level to make informed decisions that impact patient care environments. Tune in to hear Ben Fitzgerald’s story and insights from the front lines of facilities management. --------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  ---------------------------------------------------------------------------------------------------------------------  Ben Fitzgerald is the Executive Director of Facilities within corporate Supply Chain Support Services at AdventHealth. With 17 years at the organization and a background in building automation and energy management, he leads a team focused on advancing facilities governance, driving operational efficiency, and scaling best practices. His team’s largest initiative has been a comprehensive facility condition assessment (FCA).  Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

    38 min
  6. MAR 31

    The Human Side of Facilities: Leading with Trust

    In this episode of Facility Voices, Geoff Kilbourn, Regional Area Maintenance Manager at CBRE, reflects on a career built through experience, resilience, and a people-first approach to leadership. Starting from hands-on construction work and evolving into leadership roles across athletic facilities, county operations, and large-scale commercial environments, Geoff’s journey highlights the many paths that lead into facilities management.  Throughout the conversation, he shares defining moments that shaped his leadership philosophy—from early lessons in accountability inside a county jail to managing high-pressure operations during critical events and emergencies. Geoff emphasizes the importance of trust, clear expectations, and supporting teams by removing obstacles rather than creating them. At the heart of his approach is a simple but powerful idea: leadership starts with being present, listening, and treating people with respect. Tune in to hear Geoff Kilbourn’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  --------------------------------------------------------------------------------------------------------------------  Geoff Kilbourn is a facilities operations leader with 25 years of experience, rising from the field into senior leadership. At CBRE, he oversees two divisions and leads a team of 16 technicians, focusing on developing frontline leaders and building a culture of accountability, collaboration, and ownership. He is passionate about helping people reach their potential, believing leadership is defined by influence, work ethic, and example, with an approach centered on clarity, discipline, trust, and systems that support both operational excellence and personal growth.  Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

    39 min
  7. MAR 17

    Breaking Barriers: The Evolving Role of Facility Management

    David Trask marks a major milestone for Facility Voices with the podcast’s 100th episode, featuring a conversation with two respected voices in the facilities management community: Kim Jackson, Executive Director of Business Development at IFMA, and Jeff Williams, Principal Owner of GDW Facility Management Consulting. Kim reflects on more than two decades at IFMA and how her career has been shaped by a passion for helping the profession grow and deliver value to facility leaders around the world. Jeff shares his own journey from architecture school to consulting, leading large-scale operations portfolios, and eventually returning to teaching and advising organizations on how facilities support business success. Together, they discuss the many paths into facilities management, the importance of skilled trades, and the growing recognition of FM professionals as strategic leaders within their organizations. The conversation also explores how communication, education, and community are helping shape the future of the profession.  Tune in to hear Kim Jackson and Jeff Williams’s story and insights from the front lines of facilities management. --------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  --------------------------------------------------------------------------------------------------------------------- Kim Jackson is the Executive Director of Business Development for the International Facility Management Association (IFMA), where she leads initiatives that connect facility management professionals and organizations with industry resources and training. She oversees strategy and partnerships while helping drive programs that support the growth and future of the FM profession.  Geoff Williams, CFM, FMP, SFP, IFMA Fellow, is the Principal of GDW Facility Management Consulting and a facility management leader with more than 25 years of experience across healthcare, hospitality, corporate real estate, critical environments, and IT sectors. He advises organizations worldwide on facility strategy, technology adoption, and operational improvement. Geoff is also an IFMA-qualified instructor and frequent conference speaker, and he serves on IFMA’s Americas Advisory Board and the IT Community’s Board of Directors.  Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

    58 min
  8. MAR 10

    Building Bridges: The Role of Communication in Facilities

    In this episode of Facility Voices, host David Trask sits down with Greg Christensen, host of the CMMS Radio podcast and a longtime voice in the maintenance and reliability community. Greg shares his journey from working alongside building engineers and facilities teams to entering the computerized maintenance management software (CMMS) space in the early 2000s. After helping grow and eventually sell a CMMS company, he launched CMMS Radio in 2021 to create conversations that spotlight the people and ideas shaping the industry.  The discussion explores the importance of knowledge-sharing across facilities and maintenance teams, especially as experienced professionals retire and organizations face growing skills gaps. Greg and David talk about the role podcasts and online communities play in giving facilities professionals a voice, while also examining how leadership, culture, and continuous learning influence workforce retention. They also look ahead to emerging trends—from AI and connected systems to immersive training technologies—that could reshape how facilities teams learn, collaborate, and solve problems in the years ahead. Tune in to hear Greg Christensen’s story and insights from the front lines of facilities management. --------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices  --------------------------------------------------------------------------------------------------------------------- Greg Christensen is the host of CMMSradio, a podcast focused on computerized maintenance management software (CMMS) and the people who use it. With more than 30 years of experience in CMMS, facilities, and maintenance management—plus thousands of demos, client interactions, and deployments—Greg brings practical insights and real-world perspective to every conversation. Through expert guests and candid commentary, CMMSradio helps organizations navigate their CMMS journey and solve real operational challenges.  Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

    44 min

Ratings & Reviews

5
out of 5
5 Ratings

About

The Facility Voices podcast is brought to you by ARC Facilities – Providing Instant Mobile Access to Building Information for on-the-go Facilities teams. To learn more about our Smart Building Technology for the Built Space, visit arcfacilities.com.   Your host is David Trask, National Director and Industry Speaker at ARC Facilities.  David  brings you  stories from the front lines of Facilities via conversations with Facilities Management leaders from across the nation. You'll hear real-world stories about leadership, coaching, mentorship, a day in the life of, and so much more!   

You Might Also Like