Frequency

Chuck Gose & Jenni Field

Frequency is where internal comms, HR, leadership and employee experience come together with lively conversation, expert insights, and plenty of friendly debate. Hosted by industry firestarters Chuck Gose and Jenni Field, this podcast tackles the big workplace challenges—from reaching frontline employees to shaping a strong company culture—all with a mix of sharp opinions, candid stories, and discussion. Chuck and Jenni bring their unique perspectives and personalities to every episode, ensuring you get more than just the usually-tedious industry insights. Whether it’s sparking new ideas or challenging the status quo, Frequency is the conversation you didn’t know you needed. Tune in for a weekly dose of everything you need to know about leadership, workplace culture and employee engagement. a3cffaee93e954f93bbedfafc22bc42959cf432b

  1. 1D AGO

    Gaps, Gallup & Getting Honest

    In this episode of Frequency, Jenni Field and Chuck Gose kick off 2026 with a frank check-in on how the year is going — personally and professionally — before diving into a stack of research that reveals just how disconnected leadership and employees have become. The conversation opens with an article on millennial disengagement, where employees say the quiet part out loud: "my leader doesn't know me and doesn't care to know me." Jenni and Chuck explore whether curiosity can really be an antidote to stagnation, and what it takes for leaders to actually demonstrate they care. They then tackle Citigroup CEO Jane Fraser's widely reported memo telling staff "we are not graded on effort" — and surprisingly land on the side of her directness. Sometimes, they argue, honesty about expectations beats the flowery alternative. A DHR Global study sparks discussion on the culture gap between C-suite and entry-level employees, with 77% of execs calling culture "very important" while only 37% of junior staff agree. The disconnect gets sharper when nearly half of employees describe their culture as reactive and inconsistent. Gallup's new span-of-control data brings the manager conversation back into focus, with average team sizes now at 12.1 — nearly 50% larger than a decade ago. Chuck breaks down the math: if you manage 10 people and give each just an hour a week, that's a quarter of your time before you even start your own work. Finally, they examine a growing satisfaction gap between leaders and employees on change communication — a 30% divide in 2026 that shows no signs of slowing. The culprit? Communication built for leadership, not the people receiving it.   Articles mentioned in this episode: 3 tips to replace employee stagnation with curiosity in 2026 Citigroup CEO Jane Fraser warns of job cuts and says it's time to raise the bar in a fiery memo to staff: 'We are not graded on effort' Global Survey Reveals Workplace Culture Gulf Between Execs and Employees Span of Control: What's the Optimal Team Size for Managers? The satisfaction gap - what employees and leaders think good communication looks like (Lars Hancke)

    33 min
  2. JAN 19

    Burnout, Badgers & Busy Work

    In this episode of Frequency, Jenni Field and Chuck Gose explore the quiet pressures tightening around modern work - from burnout and broken flexibility promises to the unintended consequences of AI “efficiency”. The episode opens with a deceptively simple question: what happened to happy hour? Not as a drinking debate, but as a signal that the informal “third space” of work - where trust, mentoring and belonging once formed, is disappearing.  They then unpack Amazon’s evolving performance and office-tracking approach, questioning where healthy accountability ends and surveillance begins, and what communicators should really be saying when trust is already fragile. A global frontline study from UKG brings the conversation back to reality, revealing burnout rates of 76% and a widening “two-culture” divide between frontline and office workers. Flexibility and financial security aren’t perks anymore,  they’re retention levers. The episode also tackles McKinsey & Company’s idea of “super agency”, asking whether AI’s biggest blocker is actually leadership hesitation, not employee readiness. Finally, Jenni and Chuck examine a counter-intuitive risk of AI: when busywork disappears, so does recovery time — unless work itself is redesigned. As ever, this is straight-talking, reflective and a little uncomfortable — in the best way.    Articles mentioned in this episode:   What Happened to Happy Hour?    Amazon is making big changes to the way it treats workers    Global study reveals flexibility and financial wellness are top 2026 priorities for frontline workers   Superagency in the workplace: Empowering people to unlock AI’s full potential    The Downside to Using AI for All Those Boring Tasks at Work

    36 min

Trailer

5
out of 5
8 Ratings

About

Frequency is where internal comms, HR, leadership and employee experience come together with lively conversation, expert insights, and plenty of friendly debate. Hosted by industry firestarters Chuck Gose and Jenni Field, this podcast tackles the big workplace challenges—from reaching frontline employees to shaping a strong company culture—all with a mix of sharp opinions, candid stories, and discussion. Chuck and Jenni bring their unique perspectives and personalities to every episode, ensuring you get more than just the usually-tedious industry insights. Whether it’s sparking new ideas or challenging the status quo, Frequency is the conversation you didn’t know you needed. Tune in for a weekly dose of everything you need to know about leadership, workplace culture and employee engagement. a3cffaee93e954f93bbedfafc22bc42959cf432b

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