Group Practice Tech

Person Centered Tech
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Group Practice Tech by Person Centered Tech: a podcast where we help mental health group practice owners ethically and effectively leverage tech to improve their practices.

  1. Insurance, Documentation, and Audits - With Dr. Maelisa McCaffrey

    5H AGO

    Insurance, Documentation, and Audits - With Dr. Maelisa McCaffrey

    Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we chat with Dr. Maelisa McCaffrey of QA Prep about how the landscape of insurance and documentation has shifted over the last decade.  We discuss: Risk adjustment audits and how they impact providers Billing codes and audit red flags AI documentation and how insurance companies are using AI Considerations when using AI for documentation Pressuring professional associations to advocate for clinicians and clients Our upcoming CE event on January 30th with Maelisa on how auditors think and why Listen here: https://personcenteredtech.com/group/podcast/ For more, visit our website.

    43 min
  2. Email Hacked? How to Prevent it and What to do When it Happens

    JAN 9

    Email Hacked? How to Prevent it and What to do When it Happens

    Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we share what to do as a practice owner to prevent email hacks, and how to respond if one occurs. We discuss: Technical and behavioral measures to take to prevent email hacks Mandating two-factor authentication system-wide Education and staff training for prevention Creating a shame-free security culture in your practice Steps to take if you receive an email that looks suspicious Steps to take if you find out your email has been hacked Breach reporting timelines to be aware of PCT resources that guide you through security training and awareness; risk analysis and mitigation planning; and breach investigation, documentation, and reporting Ongoing training and security reminders for your team Listen here: https://personcenteredtech.com/group/podcast/ For more, visit our website.

    27 min
  3. The Big Stories of 2025 Impacting Mental Health Practices

    12/19/2025

    The Big Stories of 2025 Impacting Mental Health Practices

    Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we're highlighting the stories that impacted your practices this year, and the main takeaways from each story. We discuss: The proposed changes to the HIPAA Security Rule Common sense security updates to incorporate into your practice The proliferation of AI and ways therapists can differentiate themselves from AI The proliferation of platforms offering practice management as a service How group practices can stand out from these practice management platforms  Clinician burnout and clinicians returning to their clinical roots Progression of cross-jurisdictional practice mobility The uncertainty around the Medicare telehealth cliff  Listen here: https://personcenteredtech.com/group/podcast/ For more, visit our website. PCT Resources The relevant episodes of our podcast as mentioned: On Practice Management companies On the Medicare cliff On proposed HIPAA changes Free handout resource: Clinician Conversation Starters: Bringing Client AI Use Into the Therapy Room Practical prompts and responses to help clinicians talk with clients about AI use in ways that are safe, constructive, and clinically grounded. Free handout resource: Clinical Leadership Checklist: Guiding Teams in Addressing Client AI Use A step-by-step guide for clinical supervisors and directors to make client AI use considerations an intentional part of practice culture, including team awareness, policy updates, and supervision strategies. On-Demand CE course: Law & Ethics of the Clinical Use of Artificial Intelligence: Implications in Clinical Practice This 3 CE credit training with attorney and mental health counselor Eric Ström, JD, PhD, LMHC explores the rapidly evolving world of artificial intelligence in behavioral health. Learn how AI tools are being applied in clinical practice, what legal and ethical standards apply, and how to confidently evaluate whether and how to integrate new technologies. Participants gain practical strategies for aligning AI use with HIPAA, professional ethics codes, and client care standards—empowering you to implement AI tools responsibly and effectively in your practice. **Useful for all clinicians and practice leadership** Group Practice Care Premium weekly (live & recorded) direct support & consultation service, Group Practice Office Hours — including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more HIPAA Risk Analysis & Risk Mitigation Planning service for mental health group practices — care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You'll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.

    28 min
  4. Defining the Role of Secure Email Alongside your EHR - With Hushmail

    12/12/2025

    Defining the Role of Secure Email Alongside your EHR - With Hushmail

    Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we chat with Ben Cutler, CEO of Hushmail, about how a secure email service can be a crucial part of your practice's tech stack.  We discuss: How secure email can complement the communication features of your EHR Communication gaps in EHRs that can impact your security circle Pairing secure forms with secure email to optimize the intake process Secure communications as a marketing asset Creating more efficient streamlined services for clients and providers Addressing burnout via efficient business systems Using Hushmail to customize forms and coordinate care Misconceptions around non-secure communications The difference between HIPAA friendly and HIPAA secure  Listen here: https://personcenteredtech.com/group/podcast/ For more, visit our website. Resources Free Trial of Hushmail! Hushmail provides HIPAA-compliant secure email and encrypted online forms designed specifically for behavioral health professionals. It fills the critical gaps your EHR can't cover—especially during first contact, referrals, and communication with people outside your EHR's closed messaging system. With encrypted email, customizable secure forms, legally binding e-signatures, and ready-to-use templates, Hushmail helps therapists protect client information from the very first inquiry through the entire clinical journey. Clinicians can securely manage intake, collect sensitive documents, send referrals, and maintain compliant records—even during practice transitions or retirement. Hushmail's behavioral-health-specific plans include a signed BAA, automatic archiving to support HIPAA compliance, and access to a customer care team deeply familiar with the needs of therapy practices. Exclusive for listeners: Try Hushmail for Healthcare free for 14 days and explore secure email and forms tailored for your practice. PCT Resources PCT CE course: Smooth and Secure Use of Phone, Text, Email, and Video to Meet Modern Clients Where They Are: Legal-Ethical and Real-World Considerations (3 legal-ethical CE credit hours) PCT Podcast Episode: Episode 317: [Compliance] Can Clients Waive the Need for HIPAA Compliance? PCT's  Sample Request for Non-Secure Communications Form

    59 min
  5. Cybersecurity Insurance for Your Practice: What to Know

    12/05/2025

    Cybersecurity Insurance for Your Practice: What to Know

    Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we answer a frequently asked question: whether therapy practices actually need cybersecurity insurance. We discuss: The benefits and considerations of obtaining a cybersecurity insurance policy PCT's stance on cybersecurity insurance for solo and group practices How cyber insurance relates to your full HIPAA compliance program Common reasons for claim denials The six major areas where cyber policies differ, and how to choose your policy How a PCT risk analysis can help you determine what level of insurance makes sense for your practice Listen here: https://personcenteredtech.com/group/podcast/ For more, visit our website. PCT Resources Handout: Cybersecurity Insurance for Your Practice — What to Consider (and How to Talk With Your Agent) This episode's companion handout breaks down the six key areas to evaluate when reviewing or selecting a cybersecurity insurance policy for your mental health practice. HIPAA Risk Analysis & Risk Mitigation Planning service for mental health practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You'll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health practice, and a prioritized mitigation checklist to help you reduce your risks. (**Currently on sale!!**)  PCT's Comprehensive HIPAA Security Compliance Program (discounted) bundles: For Group Practices For Solo Practitioners Comprehensive HIPAA Security Policies & Procedures Forms & Logs for documenting implementation and maintenance of Policies & Procedures in practice Device & Workspace Security Suites Direct Support & Consultation from PCT team + therapist attorney Eric Ström, JD PhD LMHC (live & recorded + searchable library) Includes the Risk Analysis & Risk Mitigation Planning service + tool HIPAA Security & Privacy Ethics training

    33 min
  6. Five Stories We're Grateful For This Season (and Why They Matter to Mental Health Providers)

    11/28/2025

    Five Stories We're Grateful For This Season (and Why They Matter to Mental Health Providers)

    Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we share some positive stories to bring you some peace of mind at this time of year. We discuss: Increasing transparency requirements for AI service providers Cross-jurisdictional licensure portability/practice permissions expansion No telehealth cliff for Medicare clients, and the in-person visit requirement How security standards are becoming easier to adopt Practice culture becoming easier due to supportive systems  Listen here: https://personcenteredtech.com/group/podcast/ For more, visit our website.

    18 min
  7. Medicare Telehealth Update

    11/21/2025

    Medicare Telehealth Update

    Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we chat with Gabrielle Juliano-Villani of Medicare Consulting for Therapists about recent updates regarding Medicare and telehealth. We discuss: The extension of in-person visit requirement What that means for new and established clients Coping skills for the ups and downs of business Main takeaways for practice owners with the recent extension Where to get updates on this topic Listen here: https://personcenteredtech.com/group/podcast/ For more, visit our website.

    18 min
  8. What are Practice Management Companies (PMCs)?

    11/07/2025

    What are Practice Management Companies (PMCs)?

    Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we unpack what Practice Management Companies (PMCs) are, and the legal and ethical considerations for therapists when using these platforms. We discuss: The proliferation of Practice Management Companies The difference between PMCs and EHRs Why the benefits of PMCs are so tempting to new clinicians in particular How these companies are marketed vs. what clinicians can actually expect Who owns PMCs, and the implications of that How group practice owners can use this information when hiring new clinicians  How solo practitioners can weigh this information when deciding what platforms to use Our recent webinar that dives deeper into this topic with Kelly and Miranda from Zynnyme and Eric Strom, therapist attorney Listen here: https://personcenteredtech.com/group/podcast/ For more, visit our website.

    16 min
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4.9
out of 5
12 Ratings

About

Group Practice Tech by Person Centered Tech: a podcast where we help mental health group practice owners ethically and effectively leverage tech to improve their practices.

Information

  • Creator
    Person Centered Tech
  • Years Active
    2020 - 2026
  • Episodes
    100
  • Rating
    Clean
  • Copyright
    ©2025
  • Show Website
    Group Practice Tech

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