A weekly podcast featuring the leading thinkers in business and management.
It's Time to Fine-Tune Performance Management
Measuring a broad set of standards across the organization seems like a fair way to judge employees’ performance year over year. But Heidi Gardner, distinguished fellow at Harvard Law School, says performance management systems often incentivize employees to scramble to hit their numbers and lose sight of the organizations’ bigger objectives. To boost collaboration and long-term customer value, Gardner shares a four-part scorecard that establishes shared organizational goals while also holding employees accountable for individual results. With Ivan Matviak of Clearwater Analytics, Gardner wrote the HBR article “Performance Management Shouldn’t Kill Collaboration.”
Rolling Stone’s Jann Wenner on Cultivating Creative Talent
Rolling Stone launched in 1967 with a mission to not only redefine music journalism but also chronicle important societal changes. Under the leadership of founding editor and publisher Jann Wenner, it published work from some of the 20th century’s greatest writers, reporters, designers and photographers. He explains how he identified and managed that talent and shares other lessons from his five decades at the forefront of rock and roll. Wenner is the author of "Like a Rolling Stone: A Memoir."
Work-Life Supports That Truly Help Your Organization
Work-life support programs have long been known to lower turnover and raise employee loyalty. But new research shows they also have a positive effect on promoting diversity among managers at those firms, an effect that’s even stronger than that of some popular racial-equity programs. Alexandra Kalev chairs the Department of Sociology and Anthropology at Tel Aviv University, and she explains why having strong, thoughtful policies around flexibility, time off, and dependent care pay off for companies. With Harvard sociologist Frank Dobbin, Kalev wrote the HBR article “The Surprising Benefits of Work/Life Support.”
What Business Leaders Should Know Now About the Metaverse
It might still seem like a buzzword, or something that only matters to tech CEOs. But Matthew Ball, CEO of Epyllion and the former global head of strategy for Amazon Studios, says the metaverse is the "new internet" – and that it's already here. He argues that companies large and small need to not only better understand what the metaverse is, but should also be developing strategies around it today. That can have an impact on marketing, customer relations, product development, and much more, he says. Ball is the author of "The Metaverse: And How it Will Revolutionize Everything."
Why Companies Decide to Sell on Amazon—or Not
It's a dilemma facing more and more brands: should you sell your goods on Amazon? It's the most visited e-commerce platform in the U.S. and the dominant retailer in 28 other countries. But that reach comes at a price. There are downsides like costs, competition, and lack of data. Ayelet Israeli is an associate professor at Harvard Business School and a coauthor of the HBR article "Should Your Company Sell on Amazon?" She talks through step-by-step how businesses can decide whether Amazon is right for them.
Strategies for Dealing with Difficult Coworkers
Work is challenging for lots of reasons, but most of us have probably come to realize that what makes or break a professional experience is people - and sometimes we encounter a boss, peer, or direct report that isn’t at all fun to work with. Amy Gallo is a contributing editor at HBR, and author of the book "Getting Along: How to Work with Anyone, Even Difficult People" and the HBR article “How to Navigate Conflict with a Coworker.” She shares some of the best ways to deal with these kinds of colleagues – how to identify them, engage with them, and manage yourself through the conflict.
I appreciate the gaslighting episode but believe there needs to be significant more conversation about it. The reality is when someone stands up to a gaslighter they then become a new target. So the solution of someone else questioning or pushing back against the gaslighter isn’t that viable.
The solution most often is that the victim must leave sacrificing career progression and capital to survive. It’s an insidious problem that needs more visibility and should be an integral part of any DEI initiative as those with the least power are the most frequent targets. For anyone who has been on the receiving end - it’s a devastating and destructive experience that challenges your mental health and self worth.
On my weekly rotation
I’m always paying attention to what you’ll publish next. I refer this show to my clients. Thank you for the great content!
I’ve listened to a few episodes and it’s what I would call a rehash of accepted wisdom. It was interesting listening to the Union episode which to shows the disconnect between an academic and the real world. The academic was very obviously pro union and sadly the interviewer did not take the opportunity to challenge him at all. He also has never actually dealt with a union in real life and how it works in practice. I had to lol when he said unions increase productivity and he was actually serious about it.