Hey Docs!

Jill Allen
  • 4.8 (38)
  • MANAGEMENT
  • UPDATED BIWEEKLY

Welcome to the Hey Docs! Podcast – your all-in-one resource for achieving orthodontic excellence at every stage of your practice journey. Hosted by Jill Allen of Jill Allen & Associates, each episode offers practical tips, expert interviews, and inspiring stories that empower you to build, grow, and refine your practice—whether you’re just starting out, expanding your reach, or fine-tuning a well-established operation. Join us as we sit down with forward-thinking entrepreneurs and industry experts who share their insights, experiences, and actionable strategies for driving success in your practice. Tune in weekly. Episodes drop every Thursday!

  1. 8H AGO

    Navigating Healthcare Real Estate: Insights from Colin Carr

    "You need options to have leverage."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec - https://www.a-dec.com/orthodontics SmileSuite - https://getsmilesuite.com/ Summary   In this episode of Hey Docs!, Jill Allen welcomes back Colin Carr, a seasoned expert in healthcare real estate. Colin shares his journey from a generalist in commercial real estate to specializing in healthcare, driven by the realization that many doctors lack proper representation in real estate transactions. He discusses the evolution of his company, which now operates nationally, representing thousands of healthcare providers. The conversation delves into the current state of the commercial real estate market, highlighting the competitive landscape, especially in healthcare, and the importance of understanding lease agreements and ownership options for healthcare professionals. The episode concludes with practical advice for healthcare professionals considering their real estate options, underscoring the need for expert guidance in a complex and evolving market. Connect With Our Guest CARR - https://carr.us/ Takeaways You can always refinance.You have to play the hand you're dealt.The number one mistake is trying to do it yourself.You need options to have leverage.90% of the time, the lease rate is higher than the landlord would charge a new tenant.You can't time the market perfectly.The landlord's motivation changes if they know you're willing to move.You should always submit the offer, not vice versa.Most doctors are off by several months on their lease expiration dates.You need to start your lease renewal process at least 12 months in advance. Chapters   00:00 Introduction to Colin and CARR 06:53 The Current Commercial Real Estate Market 12:18 Leasing vs. Owning: Making the Right Choice 23:49 Common Mistakes in Lease Negotiations 26:23 The Pitfalls of DIY Negotiations 27:50 Leveraging Options for Better Lease Terms 29:17 Common Mistakes in Lease Renewals 30:43 The Value of a Commercial Broker 37:49 Timing and Strategy for Lease Renewals 40:26 Negotiating with Landlords: Key Insights 44:22 Final Tips and Contact Information  Episode Credits:   Hosted by Jill Allen Produced by Jordann Killion Audio Engineering by Garrett Lucero Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.     If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.      New episodes drop every Thursday!

    51 min
  2. Transforming Referral Management with Bright Referral

    JAN 15

    Transforming Referral Management with Bright Referral

    "40% of doctor-to-doctor referrals just disappear."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec - https://www.a-dec.com/orthodontics SmileSuite - https://getsmilesuite.com/ Summary   In this conversation, Jill interviews Liz Sudit, co-founder of Bright Referral, about the challenges and solutions in referral management within orthodontics. Liz shares her journey in co-founding the company, emphasizing the importance of building relationships with referring doctors and leveraging technology to streamline the referral process. The discussion covers the significance of understanding the referral process, the role of data in improving referral management, and innovative marketing strategies to enhance patient referrals. Liz also addresses how Bright Referral can benefit both startup and established practices, highlighting the need for tailored solutions and the value of fostering trust in professional relationships. Connect With Our Guest Bright Referral - https://www.brightreferral.co/ Takeaways Bright Referral was founded to solve real problems in orthodontic practices.Referral management is a critical aspect of orthodontic marketing strategies.Building relationships with referring doctors is essential for successful referrals.Technology can significantly improve the referral process and patient experience.Understanding the referral process helps practices identify areas for improvement.Tailoring solutions to fit different practice needs is crucial for success.Data-driven insights can enhance referral management and marketing strategies.Innovative marketing approaches can help practices tap into new referral sources.Startups can benefit from implementing Bright Referral early in their practice.Trust and relationship-building are key components in the referral process.Chapters   00:00 Introduction to Liz and Bright Referral 03:38 Challenges in Referral Management 07:28 Digitizing the Referral Process 10:32 Building Relationships for Business Growth 22:37 Addressing Patient Follow-Up Challenges 24:22 Expanding Referral Sources Beyond Doctors 25:06 Tracking and Managing Referrals Digitally 29:51 Using Data to Improve Referral Processes 36:14 Adapting Bright Referral for Different Practice Stages 38:58 Contact Info and Closing Thoughts  Episode Credits:   Hosted by Jill Allen Produced by Jordann Killion Audio Engineering by Garrett Lucero Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.     If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.      New episodes drop every Thursday!

    41 min
  3. Designing Your Ortho Space: Architectural Insights from Felipe Lopez

    JAN 8

    Designing Your Ortho Space: Architectural Insights from Felipe Lopez

    "You can't change a design flaw easily."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec - https://www.a-dec.com/orthodontics SmileSuite - https://getsmilesuite.com/ Summary   In this conversation, Jill sits down with Felipe Lopez from JoeArchitect to discuss the intricacies of designing dental and orthodontic practices, emphasizing the importance of functional design, the differences between architects and designers, and the value of full-service architecture. They explore the role of MEP (mechanical, electrical, plumbing) in the design process, the necessity of detailed drawings, and the concept of value engineering to manage costs. The discussion also provides insights for doctors on how to choose the right design services and the importance of investing in a well-thought-out design for long-term success. Connect With Our Guest JoeArchitect - https://joearchitect.com/ Takeaways Designing an orthodontic office requires a focus on functionality first.The difference between architects and designers is significant in service levels.Full-service architecture provides comprehensive support throughout the process.MEP engineering is crucial for a successful design and construction.Detailed drawings are essential to avoid costly surprises during construction.Value engineering can help reduce costs without compromising design integrity.Doctors should be proactive in understanding their design services.Investing in quality design is critical for long-term practice success.Communication between all parties is key to a smooth construction process.Reaching out early in the design process can save time and money. Chapters   00:00 Introduction to Felipe and JoeArchitect 04:02 The Importance of Functional Design 08:14 Understanding Full Services vs. Limited Packages 14:07 The Role of MEP in Architectural Projects 23:51 The Importance of Detailed Drawings 29:16 Challenges in Construction Detailing 30:33 Visualizing Complete Drawings 33:56 Bidding and Value Engineering 41:18 Advice for Doctors on Design Services 48:38 Contact Information and Final Thoughts  Episode Credits:   Hosted by Jill Allen Produced by Jordann Killion Audio Engineering by Garrett Lucero Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.     If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.      New episodes drop every Thursday!

    53 min
  4. Streamlining Supply Ordering with Details

    JAN 1

    Streamlining Supply Ordering with Details

    "Peace of mind about supplies is our goal."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec - https://www.a-dec.com/orthodontics SmileSuite - https://getsmilesuite.com/ Summary   In this engaging conversation, Jill chats with Nick Wangler to discuss the evolution of Details, a platform designed to streamline supply ordering for orthodontic practices. They explore the challenges of inventory management, the importance of technology in modernizing ordering systems, and the hidden costs associated with traditional supply ordering methods. Nick shares insights on identifying red flags in inventory systems, budgeting for effective solutions, and the resilience required in building a startup. The discussion emphasizes the need for practices to adapt and innovate in order to thrive in a competitive landscape. Connect With Our Guest Details - https://orthodonticdetails.com Takeaways Nick Wangler's background in technology and consulting led to the creation of Details.Details aims to simplify the supply ordering process for orthodontic practices.Inventory management is crucial for maintaining efficiency and reducing costs.Practices often struggle with hidden costs in their supply ordering.Technology can help practices modernize their inventory systems.Identifying red flags in inventory management can prevent future issues.Budgeting for inventory solutions is essential for practice growth.Resilience is a key trait for success in business and startups.The importance of adapting to new technologies in orthodontics.Practices should focus on efficiency to improve patient care and business outcomes. Chapters   00:00 Introduction to Nick Wangler and Details 03:18 Challenges in Orthodontic Supply Management 04:06 Benefits of Using Details for Supply Management 05:37 Inventory Management Insights 08:50 Modernizing Orthodontic Practices 23:20 Planning for the Future: Budgeting and Embracing Technology 24:17 Inventory Management Tips 29:24 Efficiency in Ordering and Outsourcing 31:04 Building a Startup: Lessons and Insights 36:55 Get in Contact and Final Thoughts  Episode Credits:   Hosted by Jill Allen Produced by Jordann Killion Audio Engineering by Garrett Lucero Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.     If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.      New episodes drop every Thursday!

    44 min
  5. David vs. Goliath: Scaling Against Corporate Giants with John D. Marvin

    12/25/2025

    David vs. Goliath: Scaling Against Corporate Giants with John D. Marvin

    "Private practice conceded the battle."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec - https://www.a-dec.com/orthodontics SmileSuite - https://getsmilesuite.com/ Summary   In this conversation, John Marvin shares his extensive journey in healthcare marketing, particularly focusing on the challenges faced by private practices due to corporate influences. He emphasizes the importance of understanding consumer needs through research and the necessity for private practices to engage with their communities authentically. The discussion also highlights the critical role of patient experience and convenience in retaining clients and competing against larger corporate entities. Connect With Our Guest John D. Marvin - john@johndmarvin.com  Takeaways John's journey in healthcare marketing began in the early 80s.He emphasizes the importance of consumer research in marketing strategy.Private practices must engage with their communities to thrive.Convenience is a key factor in patient retention.Marketing should focus on building authentic relationships with patients.Corporate influences can negatively impact private practices.Practices need to justify their pricing through value and service.Community involvement can differentiate private practices from corporates.Every patient interaction should feel special and engaging. Chapters   00:00 Introduction and Guest Welcome 01:46 John D Marvin's Journey with TSO 06:41 Challenges in Private Practices and Marketing Strategies 13:50 Combating Low-Cost Competitors 19:54 Community Involvement and Private Practice 36:15 Final Thoughts and Contact Information  Episode Credits:   Hosted by Jill Allen Produced by Jordann Killion Audio Engineering by Garrett Lucero Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.     If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.      New episodes drop every Thursday!

    36 min
  6. Preventing Embezzlement in Orthodontics with Prosperident

    12/18/2025

    Preventing Embezzlement in Orthodontics with Prosperident

    "70 million Americans have criminal records."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec - https://www.a-dec.com/orthodontics SmileSuite - https://getsmilesuite.com/ Summary   In this conversation, Jill Allen and David Harris discuss the critical aspects of hiring practices in orthodontic practices, focusing on how to prevent embezzlement and ensure a safe working environment. They delve into the importance of pre-employment screening, criminal background checks, drug testing, and social media scrutiny. The discussion also covers the significance of dividing duties among team members to mitigate risks, the challenges posed by electronic payments, and the necessity of financial oversight. David emphasizes the need for practice owners to be proactive in safeguarding their practices against potential fraud and to maintain clear communication with their teams. Connect With Our Guest Prosperident - https://www.prosperident.com/ Takeaways Hiring practices should focus on preventing the wrong hires.70 million Americans have criminal records, making background checks essential.Drug testing is becoming easier and should be a standard practice.Social media can reveal a lot about a candidate's character.Dividing duties among team members can significantly reduce embezzlement risk.Electronic payments are easier to divert than physical payments.Regularly reconcile collections with bank deposits to catch discrepancies.Practice owners should print their own financial reports for accuracy.Discrepancies should be investigated through documentation, not just staff explanations.Chapters   00:00 Introduction 01:47 Reintroducing David Harris and His Work 03:00 The Importance of Hiring Right 04:41 Pre-Employment Screening Essentials 05:20 Criminal Records and Background Checks 07:36 Talking to Former Employers 09:05 Drug Testing and Social Media Checks 13:41 Legal Considerations in Hiring 18:57 Dividing Duties to Prevent Embezzlement 26:47 Digital Payments and Fraud Risks 28:32 Preventing Employee Theft 31:16 Reconciling Payments and Deposits 34:44 Ensuring Financial Integrity 41:39 Final Thoughts and Contact Information Episode Credits:   Hosted by Jill Allen Produced by Jordann Killion Audio Engineering by Garrett Lucero Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.     If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.      New episodes drop every Thursday!

    50 min
  7. Protecting Your Practice: Navigating Cyber Threats with Black Talon Security

    12/11/2025

    Protecting Your Practice: Navigating Cyber Threats with Black Talon Security

    "Spear phishing is a direct attack."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec - https://www.a-dec.com/orthodontics SmileSuite - https://getsmilesuite.com/ Summary In this conversation, Gary Salman, CEO of Black Talon Security, discusses the critical importance of cybersecurity in the dental and orthodontic fields. He shares insights on the evolution of cyber threats, particularly focusing on social engineering and phishing attacks. Gary emphasizes the need for comprehensive training for dental staff to recognize and prevent these threats. He also highlights the significance of understanding cyber risk ratings and the role of AI in enhancing cybersecurity measures. The discussion concludes with practical advice for practices to safeguard patient data and navigate the complexities of modern cybersecurity challenges.  Connect With Our Guest Black Talon Security - https://www.blacktalonsecurity.com/ Takeaways Gary has over 33 years of experience in dental technology.He emphasizes the importance of cybersecurity in practices.Social engineering is a major threat, often leading to phishing attacks.Training staff is crucial as 60% of cyber attacks result from human error.Spear phishing is a targeted attack that can compromise email accounts.Antivirus software may not detect legitimate software used by hackers.Cybersecurity requires a proactive approach, similar to healthcare.Understanding cyber risk ratings is essential for practices.AI can enhance cybersecurity but requires due diligence.Practices must be aware of their vulnerabilities and take action. Chapters   00:00 Introduction 02:02 Gary Salman's Background and Black Talon Security 06:33 Understanding Social Engineering Attacks 14:14 Preventative Measures and Training 25:58 Understanding Cyber Risk in Dental Practices 27:52 The Importance of Cyber Risk Ratings 28:19 Known Exploitable Vulnerabilities and Network Security 33:13 AI in Healthcare: Benefits and Risks 36:09 Best Practices for Using AI in Practices 38:49 Final Thoughts and Contact Information  Episode Credits:   Hosted by Jill Allen Produced by Jordann Killion Audio Engineering by Garrett Lucero Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.     If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.      New episodes drop every Thursday!

    46 min
  8. Creating a Family-Centric Dual Practice with Dr. Lauren Carlson & Dr. Mike Seelig

    12/04/2025

    Creating a Family-Centric Dual Practice with Dr. Lauren Carlson & Dr. Mike Seelig

    "It's hard enough doing an ortho startup practice."   Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/ A-Dec - https://www.a-dec.com/orthodontics SmileSuite - https://getsmilesuite.com/ Summary In this engaging conversation, Jill Allen speaks with husband-and-wife duo Drs. Lauren Carlson and Mike Seelig about their journey in starting an ortho-pedo practice together. They discuss their backgrounds, the challenges of balancing family life with a startup, and the importance of structuring their practice for efficiency. The couple emphasizes the significance of building a supportive team culture and enhancing patient experiences through convenience and communication. They also share insights on fostering relationships with referring doctors and the importance of clear expectations in collaborative care.  Connect With Our Guest   Shine Pediatric Dentistry & Orthodontics - https://shinepdo.com Takeaways Mike and Lauren met in dental school and started their practice together.They faced challenges balancing family life with their startup.Cross-training staff was crucial for their practice's efficiency.They emphasize the importance of a supportive team culture.Patient convenience is a top priority in their practice.Building relationships with referring doctors is essential.They aim to eliminate unnecessary appointments for families.Clear communication with referring doctors is vital.They encourage staff to grow within the practice.Their journey highlights the importance of teamwork. Chapters   00:00 Introduction 01:41 Starting the Conversation: Lauren & Mike’s Background 02:01 The Journey to Opening a Practice 03:37 Challenges and Benefits of Working Together 07:28 Balancing Family and Business 11:04 Structuring the Practice: Ortho and Pedo 18:42 Building a Strong Team Culture 26:10 Continuous Growth as Leaders 29:37 Vision for In-House Patient Experience 35:57 Building Relationships Between Orthodontists and Pediatric Dentists 45:26 Final Thoughts and Contact Information Episode Credits:   Hosted by Jill Allen Produced by Jordann Killion Audio Engineering by Garrett Lucero Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.     If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.      New episodes drop every Thursday!

    52 min
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4.8
out of 5
38 Ratings

About

Welcome to the Hey Docs! Podcast – your all-in-one resource for achieving orthodontic excellence at every stage of your practice journey. Hosted by Jill Allen of Jill Allen & Associates, each episode offers practical tips, expert interviews, and inspiring stories that empower you to build, grow, and refine your practice—whether you’re just starting out, expanding your reach, or fine-tuning a well-established operation. Join us as we sit down with forward-thinking entrepreneurs and industry experts who share their insights, experiences, and actionable strategies for driving success in your practice. Tune in weekly. Episodes drop every Thursday!

Information

  • Creator
    Jill Allen
  • Years Active
    2022 - 2026
  • Episodes
    180
  • Rating
    Clean
  • Copyright
    © Copyright Jill Allen
  • Show Website
    Hey Docs!

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