Secrets of Staffing Success

Haley Marketing

Conversations with the brightest minds in staffing, recruiting, sales, leadership, marketing, and business growth. Every episode delivers practical strategies, fresh perspectives, and real-world lessons to help staffing professionals stand out, stay top-of-mind, and sell more. Whether you're leading a staffing firm, building a sales team, recruiting top talent, or developing your career, you'll leave every conversation with actionable ideas you can put into practice immediately.

  1. 1d ago

    Practical AI Strategies for Staffing Firms (Tori Begg)

    Tori Begg joins Brad Bialy to separate fact from fiction and share a practical roadmap for staffing leaders looking to implement AI without getting lost in the noise. Despite the constant hype surrounding AI agents and automation, most organizations are still in the early stages of adoption. From generative AI and AI agents to workflow mapping and digital labor, Tori explains what staffing firms should actually be paying attention to right now—and what can safely be ignored. She shares why most organizations aren't ready for full-scale agentic AI, how recruiters can identify the highest-value opportunities for automation, and why understanding your workflows is the first step toward successful AI adoption. Brad and Tori also dive into AI hallucinations, prompt engineering, custom GPTs, small language models, clean data, and the growing importance of keeping humans at the center of every AI strategy. Whether you're experimenting with ChatGPT for the first time or actively exploring AI-powered recruiting, sourcing, sales, and operations workflows, this conversation offers a practical framework for using AI to increase productivity, improve decision-making, and create a competitive advantage without sacrificing the relationships that make staffing successful. Expect to Learn: The difference between generative AI and agentic AIWhy workflow mapping should happen before AI adoptionHow to identify non-revenue-generating tasks for automationWays to reduce AI hallucinations and improve output qualityWhy using multiple LLMs can improve resultsThe role of small language models in the future of staffing technologyHow AI agents can support sourcing, screening, engagement, and ATS updatesWhy a "human first, AI forward" mindset will separate successful firms from the rest About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 225,000 downloads. About the Guest Tori Begg is a senior AI leader specializing in adoption, enablement, strategy, and the human side of artificial intelligence. As Senior Manager of AI Programs, she leads AI strategy and implementation across sales, marketing, and operations, helping organizations translate emerging AI capabilities into measurable business impact. Tori focuses on how leaders redesign workflows, roadmaps, decision-making, and expectations as AI reshapes how work gets done. She is the co-founder of Mind & Machine DFW and a frequent speaker on AI leadership, organizational transformation, digital labor, and the practical application of AI in business. Sponsors and Offers Heard Take the Stage is presented by Haley Marketing. For a limited time, we're offer 50% off of a brand new staffing website. Just message Brad Bialy on LinkedIn and mention the Crazy Website Promo. For 30 years, Benefits in a Card has delivered benefit plans designed specifically for the staffing industry—over 140 unique options with immediate coverage, unique perks like FreeRx, and solutions that reduce turnover while improving ACA compliance. Give your workforce benefits they’ll actually use and give your staffing firm a competitive edge. Learn more at: https://www.BenefitsInACard.com.

    44 min
  2. Why are we stuck chasing happiness? (Declan Edwards)

    Jun 16

    Why are we stuck chasing happiness? (Declan Edwards)

    Note from the host, Brad Bialy: This conversation remains one of my favorite episodes of Take the Stage. This week, we're publishing a replay for the first time. If you've heard the episode before, it's an opportunity to slow down and rethink your own happiness. If you're new to the show, I promise this one is worth your time.    In this episode of Take the Stage, Brad Bialy sits down with Declan Edwards to explore why happiness is a skill not a destination and how mastering human skills can lead to greater fulfillment, stronger relationships, and more meaningful success. About the GuestDeclan Edwards is a happiness researcher, author, and the Founder of BU Happiness College, a global organization dedicated to teaching the science and skills of happiness. Through his work in positive psychology, Declan helps individuals and organizations build the human skills that drive wellbeing, performance, and long-term success. Key Takeaways Happiness is a prerequisite for success, not a reward for it.Human skills will outlast technical skills in the age of AI.The emotions we bring to work ripple far beyond ourselves.Progress feels better when we learn to savor it.Connection is built through shared experiences, goals, and purpose.Timestamps [00:00] – Why happiness always feels out of reach[02:08] – Winning the inner game first[04:15] – The rise of “work of the heart”[06:46] – Why meaningful work matters[09:57] – The surprising ripple effect of happiness[13:44] – Measuring energy-giving work[15:12] – Creating a personal “win wall”[17:31] – Why success never feels like enough[22:04] – Practical exercises for staying present[24:55] – Breaking free from phone-driven distractions[28:07] – Building connection in remote teams[33:06] – The future of happiness in a changing worldAbout the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 225,000 downloads. Sponsors Take the Stage is presented by Haley Marketing. For a limited time, we're offer 50% off of a brand new staffing website. Just message Brad Bialy on LinkedIn and mention the Crazy Website Promo.

    41 min
  3. The Mindset of a Seven-Figure Headhunter (with Brent Orsuga)]

    Jun 8

    The Mindset of a Seven-Figure Headhunter (with Brent Orsuga)]

    In this episode of Take the Stage, Brad Bialy sits down with Brent Orsuga to explore why the best recruiters win by mastering mindset, controlling inputs, reverse-engineering success, and refusing to blame the market for their results. About the Guest Brent Orsuga is the founder of Pinnacle Growth Advisors, an award-winning talent advisory firm specializing in supply chain and logistics recruiting across the U.S. and Canada. A seven-figure recruiter, headhunter and entrepreneur with more than two decades of recruiting experience, Brent is widely recognized for helping companies attract top-performing talent while teaching recruiters how to operate at an elite level. Key Takeaways You control more than you think.Elite performers expect to win.Activity creates opportunity.Identity determines outcomes.Success is reverse-engineered, not hoped for.Timestamps [00:25] – Stop blaming the market[01:00] – Inputs, outputs, and outcomes[02:00] – Why pipeline solves panic[03:24] – Planting seeds for future revenue[04:53] – Playing offense during slow seasons[06:05] – Becoming a professional shoulder tapper[08:14] – From recruiter to talent advisor[12:23] – Escaping commodity recruiting[15:29] – Why mindset changes everything[17:59] – Reverse-engineering seven-figure billing[23:41] – Building a personal performance center[30:24] – You are the problem and solutionAbout the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 250,000 downloads. Sponsors Take the Stage is presented by Haley Marketing. For a limited time, we're offer 50% off of a brand new staffing website. Just message Brad Bialy on LinkedIn and mention the Crazy Website Promo.   For 30 years, Benefits in a Card has delivered benefit plans designed specifically for the staffing industry—over 140 unique options with immediate coverage, unique perks like FreeRx, and solutions that reduce turnover while improving ACA compliance. Give your workforce benefits they’ll actually use and give your staffing firm a competitive edge. Learn more at https://www.BenefitsInACard.com.

    35 min
  4. Your Competitors Aren’t Better...They’re Just More Visible (with Brad Smith)

    Jun 1

    Your Competitors Aren’t Better...They’re Just More Visible (with Brad Smith)

    What if the reason you're losing business has nothing to do with your service and everything to do with being forgotten? This week we're taking a break from InSights and Take the Stage to bring you a replay of Lunch with Haley, hosted by Brad Smith (Chief Strategy Officer, Haley Marketing). Brad reveals why the staffing firms that consistently win aren't necessarily the best firms. They're simply the ones that stay visible long enough to be there when opportunity strikes. About the Guest Brad Smith is the Chief Strategy Officer at Haley Marketing and a Certified Inbound Marketing professional who has helped hundreds of staffing and recruiting firms implement effective digital marketing strategies. He specializes in translating emerging marketing trends and technologies into practical growth strategies for staffing organizations. Key Takeaways Consistency creates opportunities that luck cannot. The firms that stay visible win more business. Education builds trust faster than selling. Nurturing outperforms persistence alone. Relationships grow when value comes before the ask. Timestamps [00:44] – Why staffing is a timing business [03:31] – The costly “I didn’t know you did that” [06:42] – The math behind winning new accounts [08:44] – Why sales teams need marketing air cover [11:06] – Building trust through systematic nurturing [13:32] – Why education beats hard selling [15:21] – The powerful 3x3 relationship matrix [19:23] – The multiplier effect of multi-channel marketing [22:14] – Branded publications that drive conversations [26:55] – Why print mail stands out again [31:41] – Automating touches without losing personalization [42:20] – Using Challenger insights to create demand Sponsors InSights is presented by Haley Marketing. For a limited time, we're offer 50% off of a brand new staffing website. Just message Brad Bialy on LinkedIn and mention the Crazy Website Promo.

    1h 3m
  5. Why Most Offshore Hiring Fails Before Day One (with Greg Fischer)

    May 26

    Why Most Offshore Hiring Fails Before Day One (with Greg Fischer)

    In this episode of InSights, Brad Bialy sits down with Greg Fischer to unpack why most offshore hiring fails before it even begins and how the best staffing firms use global talent to remove bottlenecks, increase trust, and scale without burning out their team. About the Guest Greg Fischer is the founder of Well Oiled Machine and former CEO of AMI Network, where he scaled the business to $4.2M in gross profit with nearly half the team based outside the U.S. After spending 18 months failing to make offshore hiring work, Greg developed a repeatable framework for building integrated global teams across recruiting, sourcing, operations, and sales. Today, he helps staffing firms avoid the costly mistakes most agencies repeat when trying to scale with international talent. Key Takeaways Clarity scales faster than hustle.Cheap labor becomes expensive leadership.Trust creates performance.Bottlenecks don’t disappear — they relocate.Great teams aren’t divided by geography.Timestamps [00:01] – Finding the real bottleneck[01:22] – Why hustle stops working[02:02] – The utility-player trap[04:11] – Why offshore hires fail twice[05:09] – Process problem or people problem?[07:18] – Can recruiters fund this themselves?[08:59] – What elite firms do differently[09:54] – Killing the “us vs. them” mindset[11:51] – Is AI replacing offshore talent?[17:53] – Holding everyone to the same standard[21:52] – Why screen monitoring backfires[25:17] – Hire right. Then lead right.About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 250,000 downloads. Sponsors InSights is presented by Haley Marketing. For a limited time, we’re offering 50% off a brand new staffing website. Just message Brad Bialy on LinkedIn and mention the Crazy Website Promo. Book a 30-minute business and marketing consultation with host, Brad Bialy: https://bit.ly/Bialy30

    29 min
  6. [InSights] The Biggest Lie Staffing Firms Believe About Marketing Automation

    May 18

    [InSights] The Biggest Lie Staffing Firms Believe About Marketing Automation

    In this episode of InSights, Brad Bialy sits down with Rachel Reed to unpack why marketing automation is a long-term relationship-building strategy not a quick-fix sales tactic and how staffing firms can use it to create stronger pipelines, smarter sales outreach, and lasting client trust. About the Guest Rachel Reed is a recruitment and sales automation expert specializing in marketing automation strategy and execution for staffing and recruiting firms of all sizes. With experience across recruitment automation and B2B sales strategy, Rachel helps firms turn complex automation tools into practical systems that drive engagement, strengthen relationships, and support long-term business growth. Key Takeaways Trust compounds faster than transactional selling. The right message matters more than more messages. Automation should support sales—not replace it. Segmentation creates relevance, relevance creates engagement. Long-term consistency beats short-term urgency. Timestamps [00:00] – Why automation is not a “slot machine” solution [02:13] – How consumer marketing reshaped buyer expectations [04:38] – Playing the long game with staffing relationships [07:09] – The power of pain-point driven messaging [08:39] – What marketing automation success actually looks like early on [10:28] – Turning engagement into smarter sales outreach [13:25] – Why lead scoring changes prospecting strategy [15:59] – Moving prospects through marketing automation “buckets” [18:22] – Why transactional selling no longer works [21:52] – Recognizing buying signals before prospects ask [24:45] – How premature sales pitches destroy trust [28:43] – The “slow miles” running mindset for sustainable growth About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 250,000 downloads. Sponsors InSights is presented by Haley Marketing. For a limited time, we're offer 50% off of a brand new staffing website. Just message Brad Bialy on LinkedIn and mention the Crazy Website Promo. Book a 30-minute business and marketing consultation with host, Brad Bialy: Book with Brad Bialy

    37 min
  7. The Employment Retention Driver Staffing Firms Are Missing (Carl Stecker)

    May 4

    The Employment Retention Driver Staffing Firms Are Missing (Carl Stecker)

    In This Episode Why staffing firms with bundled benefits plans are accidentally forcing workers to overpay, or opt out entirely, and how unbundling changes everythingEmployees who elect benefits stay on contract assignments four to five weeks longer What the collapse of a major benefits provider in early 2025 revealed about how dangerously fragile most staffing benefits programs actually areWhy Carl Stecker built a full prescription drug platform delivering medications to entire families for under $7 a week, and what pharmacy closures in major U.S. cities made that more urgent than anyone expectedHow an AI-powered predictive enrollment system is flipping traditional insurance logic upside down by telling workers what NOT to buy  Expect to Learn Most staffing firms spend enormous energy chasing client retention while leaving candidate retention almost entirely to chance. This episode exposes exactly what that blind spot is costing them. Carl Stecker breaks down the mechanics of a benefits model built specifically for high-turnover industries, one where the design itself keeps workers engaged, covered, and on the job longer. By the end of this conversation, you'll never think about benefits as a checkbox again. You'll see them as one of the sharpest competitive weapons a staffing firm can carry into the market.   Timestamps and Key Moments [00:01] – Benefits: Bigger Than You Think[02:41] – Bundled Plans Are Broken[05:22] – Finding a Stable Provider[07:59] – The 40% Nobody's Serving[10:22] – Power Back to the Candidate[12:17] – AI Meets Enrollment[16:17] – Benefits as a Differentiator[18:13] – 4–5 Extra Weeks of Retention[20:03] – Candidates Are Your Inventory[23:30] – FreeRx: $12 a Week Coverage[25:38] – What Top Firms Do Differently[28:05] – Why Drug Prices Are So High[31:52] – The Pharmacy Desert Problem[33:37] – About Benefits in a Card[34:59] – Rapid Fire Round   About the Guest Carl Stecker has spent more than three decades solving a problem most of the staffing industry didn't know it had: benefits designed for the wrong kind of worker, priced for the wrong kind of market, and built on a model that punishes turnover instead of surviving it. As the founder and CEO of Benefits in a Card and FreeRx, he pioneered weekly coverage cycles, two-year rate guarantees, and most recently, a prescription drug platform delivering medications to entire families for under $7 a week. His perspective is rare because it sits exactly at the intersection of insurance economics, staffing operations, and frontline worker welfare — and after 34 years in the trenches, he has the data and the scar tissue to back it up.   About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He's the host of Take the Stage and InSights, two of the staffing industry's leading podcasts with more than 2,000 downloads.   Sponsors and Offers Heard Book a 30-minute business and marketing consultation with host, Brad Bialy: https://bit.ly/Bialy30

    33 min
  8. The AI Knowledge Gap: How to Own Page One of Google Search (with Shaun Chojnacki)

    Apr 27

    The AI Knowledge Gap: How to Own Page One of Google Search (with Shaun Chojnacki)

    In This Episode Why SEO isn't being replaced by AI — it's actually powering every LLM answer your clients and candidates are getting right now, and doubling down is the only logical move How a single blog post about an obscure AI job role drove 3,000 website visitors in five months with zero ad spend What "AI knowledge gaps" really are, why a BBC reporter's absurd hot dog claim proves they're real, and how staffing firms can use them to manufacture authority almost overnight Why FAQs are secretly one of the most powerful ranking tools available right now  This episode of InSights, presented by Haley Marketing, will permanently change how you think about content. You'll stop seeing blog posts as marketing obligations and start seeing them as assets that get your firm found in Google, ChatGPT, and every LLM your clients are already using every day. More importantly, you'll walk away with a concrete, actionable framework for finding the exact knowledge gaps that no one else in your niche is filling and a clear strategy for filling them first. Timestamps and Key Moments [00:01] – Is SEO Actually Being Replaced by AI? [01:06] – LLMs Still Run on SEO [02:17] – Play the Long Game [03:45] – The Long-Game Case for Owners [05:20] – Measuring AIO Rankings [06:15] – The 6-Year Client Breakdown [08:23] – Building the Site Loop [09:00] – Why FAQs Rank Separately [12:04] – FAQs — How Simple Is It? [13:48] – What Is an AI Knowledge Gap? [16:10] – The MrBeast Content Strategy [19:37] – How to Find the Gap [21:01] – The Blog That Got 3K Visitors [23:08] – Retargeting That Traffic [24:02] – Real Gaps in Staffing Right Now [28:43] – Why SEO Needs a Partner [30:19] – Social Media Now Feeds Google [31:59] – Which Platform Actually Wins [33:54] – Fix the Foundation First [35:22] – Why Old Content Still Ranks   About the Guest Shaun Chojnacki is a Senior Marketing Strategist at Haley Marketing, actively managing 35+ client account services across the staffing and recruitment industry. He specializes in SEO, AI-driven search optimization (AIO), and LLM SEO including AEO (Answer Engine Optimization) and GEO (Generative Engine Optimization). With more than a decade of experience spanning Staffing, SaaS and eCommerce, Shaun combines data-driven marketing with creative execution to help staffing firms turn their websites into high-performing lead generation engines. Connect with Shaun on LinkedIn: linkedin.com/in/shaunsavvy About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He's the host of Take the Stage and InSights, two of the staffing industry's leading podcasts with more than 200,000 downloads. Sponsors and Offers Heard Book a 30-minute business and marketing consultation with host, Brad Bialy: https://bit.ly/Bialy30 This episode is brought to you by FoxHire. If you’re looking for an Employer of Record partner that helps recruiters confidently grow contract placements and build recurring revenue without taking on extra risk, FoxHire is perfect for you. Learn more at FoxHire.com/Haley

    39 min
4.8
out of 5
36 Ratings

About

Conversations with the brightest minds in staffing, recruiting, sales, leadership, marketing, and business growth. Every episode delivers practical strategies, fresh perspectives, and real-world lessons to help staffing professionals stand out, stay top-of-mind, and sell more. Whether you're leading a staffing firm, building a sales team, recruiting top talent, or developing your career, you'll leave every conversation with actionable ideas you can put into practice immediately.

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