The Lawyer's Edge

Elise Holtzman
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On The Lawyer's Edge podcast, attorney and professional business coach Elise Holtzman sits down with successful lawyers, legal marketing specialists, business leaders and authors to talk about how lawyers and law firms can grow and sustain healthy, profitable businesses.

  1. 4d ago

    Tara Stingley | How to Become a Visible Expert in Your Practice Area

    Tara Stingley is a Partner of Cline Williams and the Chair of its Labor and Employment Law section. Cline Williams, established in 1857, is Nebraska's oldest existing law firm and is a full-service firm with approximately 60 lawyers working in 5 offices located in Nebraska and Colorado. Tara is the firm's primary representative to the Employment Law Alliance, the largest international network of labor and employment lawyers. Tara focuses her practice on employment law, advising businesses in various industries on compliance with federal, state, and local employment laws and regulations. WHAT'S COVERED IN THIS EPISODE ABOUT BEING A VISIBILITY EXPERT AS A PRACTICING ATTORNEY Those first travelers making their way West did so without a roadmap. But in taking the opportunity, they paved the way for the nation's expansion. That spirit of the West is very much rooted in Tara Stingley and the Nebraska law firm of which she is a partner. As the first woman to serve on Cline Williams' executive committee, she challenged other members to think about how they defined issues and the impact of their decisions. She also established her niche as an employment law expert within the legal community. Laying down that foundation has paid dividends in affording her opportunities, as it can for you, too. And unlike that first wave of westward travelers, you don't have to go forward blindly; Tara has tips to help you build your roadmap to greater visibility. In this episode of The Lawyer's Edge podcast, you'll hear about the payoff potential in raising your profile and building your brand as a subject-matter expert and how to start proactively doing it (even if you're still a young lawyer). Tara will also discuss the importance of representation, the need for professional women to stop underestimating their value, what plays into a client's decision to pick you over others, and so much more! 1:51 - How Tara became a lawyer and partner at Cline Williams and how the law firm differs from others 9:51 - The importance of Tara's role as the first woman on the firm's executive committee 13:22 - Why you should strive to increase your visibility as an expert in your field, even when you can't see an immediate payoff 20:58 - How lawyers can create branding opportunities for themselves rather than wait for them to appear 25:06 - The mindset you need for approaching opportunities to raise your profile and ultimately get clients you want to work with 29:40 - An essential piece of advice for professional women (especially those dealing with imposter syndrome) Mentioned In How to Become a Visible Expert in Your Practice Area Cline Williams Employment Law Alliance Tara Stingley on LinkedIn Get Connected with The Coaching Team at hello@thelawyersedge.com The Lawyer's Edge SPONSOR FOR THIS EPISODE… This episode is brought to you by the coaching team at The Lawyer's Edge, a training and coaching firm that has been focused exclusively on lawyers and law firms since 2008. Each member of the team is a trained, certified, and experienced professional coach—and either a former practicing attorney or a former law firm marketing and business development professional. Whatever your professional objectives, our coaches can help you achieve your goals more quickly, more easily, and with significantly less stress. To get connected with your coach, fill out our contact form.

  2. Jul 14

    Leslie Davis | How Minority and Women-Owned Firms Are Winning Corporate Work

    Leslie D. Davis is the Chief Executive Officer of the National Association of Minority and Women Owned Law Firms, Inc. (NAMWOLF), a nonprofit trade association that connects preeminent minority and women-owned law firms with corporations and public entities hiring outside counsel. Before taking the helm at NAMWOLF in 2021, Leslie spent 25 years as a trial lawyer and rainmaker, made partner at three firms, and served as lead counsel in complex jury trials, bench trials, and arbitrations. She is also a certified transformational leadership coach, sought-after speaker, mentor, and longtime advocate for equity in the legal profession. Leslie earned her J.D. from the University of Iowa College of Law and her M.A. and B.A. in Journalism and Mass Communication from the University of Iowa. WHAT'S COVERED IN THIS EPISODE ABOUT HOW MINORITY AND WOMEN-OWNED FIRMS WIN CORPORATE WORK Minority and women-owned law firms have been fighting for a seat at the corporate table for decades. The barrier has not been a lack of talent or capability. Outside counsel decisions have historically been shaped by connections, relationships, and familiarity, making it harder for firms outside those established networks to compete for corporate work. NAMWOLF works to change that by connecting carefully vetted minority and women-owned firms with corporations and public entities hiring outside counsel. Its member firms are selected based on their reputation, experience, responsiveness, reliability, and ability to handle sophisticated legal work. The organization also creates opportunities for firms and in-house counsel to build real relationships while encouraging member firms to refer work to one another rather than compete for every opportunity. In this episode of The Lawyer's Edge podcast, Elise Holtzman talks with Leslie Davis of NAMWOLF about how minority and women-owned firms win corporate work, why relationships remain central to outside counsel decisions, how NAMWOLF evaluates its member firms, and how the organization is responding to changing attitudes toward diversity. 2:51 - NAMWOLF's mission and the legal market it serves 4:30 - Why member firms collaborate instead of competing for every opportunity 6:50 - How NAMWOLF vets firms for sophisticated corporate legal work 9:06 - Creating relationships between member firms and corporate counsel 12:15 - Why Leslie left trial practice to lead NAMWOLF 14:21 - How litigation and rainmaking prepared Leslie for the CEO role  17:01 - Learning to lead professionals who are not lawyers 20:55 - Responding to the changing climate around DEI 25:04 - Staying focused when the conversation becomes a distraction 30:26 - Building real relationships that lead to business MENTIONED IN HOW MINORITY AND WOMEN-OWNED FIRMS ARE WINNING CORPORATE WORK NAMWOLF | LinkedIn Leslie Davis on LinkedIn Get connected with the coaching team: hello@thelawyersedge.com The Lawyer's Edge SPONSOR FOR THIS EPISODE This episode is brought to you by the coaching team at The Lawyer's Edge, a training and coaching firm that has been focused exclusively on lawyers and law firms since 2008. Each member of the team is a trained, certified, and experienced professional coach—and either a former practicing attorney or a former law firm marketing and business development professional. Whatever your professional objectives, our coaches can help you achieve your goals more quickly, more easily, and with significantly less stress. To get connected with your coach, fill out our contact form.

  3. Jul 7

    Emily Stedman | What Law Firm Leaders Need to Understand About Lawyer Well-Being

    Emily Stedman is a commercial litigation partner at Husch Blackwell LLP in Milwaukee, where she handles complex business disputes from pre-suit negotiation through trial and appeal. With more than a decade of experience in practice, Emily brings both Big Law credibility and a practical understanding of what it takes to build a successful legal career without burning out. In addition to her litigation work, she is a nationally recognized advocate for lawyer well-being, known for her candid speaking, writing, and thought leadership on the mental health realities of modern legal practice. She has been recognized by Best Lawyers in America, Super Lawyers Rising Stars, and Corporate Counsel for her influence and leadership in the profession, including a Women, Influence, and Power in Law Award in the Mental Health and Well-Being Initiative category. She has also served on the Wisconsin Task Force on Lawyer Well-Being. WHAT'S COVERED IN THIS EPISODE ABOUT LAW FIRM LEADERSHIP AND LAWYER WELL-BEING Lawyer well-being is often treated as something individual attorneys have to manage on their own. Lawyers are told to set boundaries, manage stress, ask for help, and keep going. That advice may be useful, but it only goes so far when lawyers are also making assumptions about availability, visibility, and what it really takes to succeed inside a demanding law firm. Emily Stedman is not arguing that Big Law should stop being demanding or that lawyers can build ambitious careers without working hard. Her point is more practical. If law firms want talented lawyers to stay, leaders need to be more honest about how sustainable careers are actually built, including the different ways lawyers can meet expectations, exercise autonomy, and model a life inside the profession that others can realistically imagine for themselves. In this episode of The Lawyer's Edge podcast, Elise Holtzman talks with Emily Stedman of Husch Blackwell LLP about lawyer well-being as a leadership issue, the assumptions lawyers make about availability and visibility, the generational tensions around boundaries, and why leaders need to tell the truth about how they actually work. 3:22 - Why Emily started speaking openly about lawyer well-being 6:12 - Lateraling to Husch Blackwell and practicing more authentically 7:45 - What Emily changed about how she worked after joining a new firm 9:33 - Building a sustainable Big Law career while still meeting firm expectations 12:08 - The mindset shifts lawyers need before setting better boundaries 16:39 - What law firm leaders get right and wrong about well-being 19:43 - Why lawyer well-being does not mean avoiding hard work 21:23 - Why well-being requires better management conversations inside law firms 24:22 - The connection between everyday well-being, burnout, and mental health crises 29:07 - The one concrete thing law firm leaders can do to make a difference 34:14 - How leaders model autonomy, control, and sustainable careers for others MENTIONED IN  WHAT LAW FIRM LEADERS NEED TO UNDERSTAND ABOUT LAWYER WELL-BEING Husch Blackwell LLP | LinkedIn Emily Stedman | LinkedIn Get connected with the coaching team: hello@thelawyersedge.com The Lawyer's Edge SPONSOR FOR THIS EPISODE This episode is brought to you by the coaching team at The Lawyer's Edge, a training and coaching firm that has been focused exclusively on lawyers and law firms since 2008. Each member of the team is a trained, certified, and experienced professional coach—and either a former practicing attorney or a former law firm marketing and business development professional. Whatever your professional objectives, our coaches can help you achieve your goals more quickly, more easily, and with significantly less stress. To get connected with your coach, fill out our contact form.

  4. Jun 30

    Travis Armstrong | What Happens When Lawyers Actually Listen to Their COO

    Travis Armstrong is the Chief Operating Officer of English, Lucas, Priest & Owsley, also known as ELPO, the largest full-service law firm in South Central Kentucky. He has managed the operations of the firm for 21 years, after beginning his career in public accounting and later serving as a CFO in the insurance industry. Travis holds both a CPA and Certified Legal Manager designation and has overseen finance, operations, facilities, HR, and marketing as the firm has grown. He is also the immediate past president of the Association of Legal Administrators, the premier international professional association for legal management professionals, and has made mental health and well-being in the legal profession a personal priority. Outside of work, Travis is an avid outdoorsman who enjoys hiking, kayaking, and running, and has completed six marathons. WHAT'S COVERED IN THIS EPISODE ABOUT LAW FIRM LEADERSHIP AND OPERATIONS There is someone inside your firm who sees things that may never make it into the managing partner's inbox. They see the operational strain, the succession gaps, and the cultural undercurrents that affect how the firm actually runs. Yet in many law firms, the people managing the business side are still treated as support instead of strategic leadership. That gap creates real risk. Firms may have plans for transitioning client relationships, but far fewer have thought through what happens when the COO, firm administrator, or another long-tenured business professional leaves. There is also a cost to doing nothing, from attorney time spent figuring out administrative systems to culture problems that quietly affect productivity, retention, and mental health. In this episode of The Lawyer's Edge podcast, Elise Holtzman talks with Travis Armstrong of English, Lucas, Priest & Owsley about what law firm COOs see that leaders often miss, why operational succession planning matters, how mental health affects the whole firm, and what it means to look at and listen to your culture. 2:33 - How Travis moved from accounting and insurance into legal management 4:34 - Why law firms tend to adopt change more slowly than other industries 5:25 - What the Association of Legal Administrators does for law firm business professionals 10:05 - How managing partners can get more value from their COO or firm administrator 13:14 - How Travis's role evolved from firm administrator to COO as the firm grew 14:17 - Why operational succession planning is a blind spot for law firms 19:00 - The cost of doing nothing when an operational leader retires 21:23 - Why difficult succession conversations are worth having early 23:11 - What the ALA survey revealed about mental health resources in the legal profession 25:16 - Why legal administrative professionals often lack access to the same mental health resources as lawyers 27:45 - How ALA's mental health first aid training helps legal professionals spot warning signs 31:00 - Why law firm leaders need to look honestly at their culture 34:19 - The business case for supporting mental health in law firms 35:25 - Why attorneys need to listen to administrative staff and trust their judgment Mentioned In What Happens When Lawyers Actually Listen to Their COO  English, Lucas, Priest & Owsley, LLP | LinkedIn Travis Armstrong on LinkedIn Association of Legal Administrators ALA Mental Health First Aid Training Amanda Koplos | How Legal Administrators Help Unlock Your Law Firm's Potential Retirement by Design - Ida Abbott Consulting LLC Get connected with the coaching team: hello@thelawyersedge.com The Lawyer's Edge SPONSOR FOR THIS EPISODE This episode is brought to you by the coaching team at The Lawyer's Edge, a training and coaching firm that has been focused exclusively on lawyers and law firms since 2008. Each member of the team is a trained, certified, and experienced professional coach—and either a former practicing attorney or a former law firm marketing and business development professional. Whatever your professional objectives, our coaches can help you achieve your goals more quickly, more easily, and with significantly less stress. To get connected with your coach, fill out our contact form.

  5. Jun 23

    Steve Barham | Leading with Integrity as the Legal Profession Changes

    Steve Barham is the president and managing shareholder of Chambliss Bahner & Stophel, PC, a law firm based in Chattanooga, Tennessee. A graduate of the University of Virginia School of Law, Steve has practiced in Chattanooga since 1998 and joined Chambliss in 2004. His litigation practice focuses primarily on healthcare and commercial business matters, and he now splits his time between leading the firm and representing clients. Before becoming firm president in 2025, Steve served as the firm's general counsel, advising on ethics, risk management, and professional responsibility. He serves on the Board of Legal Aid of East Tennessee, was appointed by the Tennessee Supreme Court to serve as an interviewer for Tennessee Bar applicants, and helped build the Stophel Scholars Program, an endowment supporting exceptional students at the University of Tennessee at Chattanooga. WHAT'S COVERED IN THIS EPISODE ABOUT LEADING WITH INTEGRITY AS THE LEGAL PROFESSION CHANGES Law firm leadership is changing fast, and the pressure is not only coming from technology. New business models, client expectations, and generational shifts are forcing leaders to think carefully about what should change and what should be preserved. Steve Barham's answer is rooted in the values that made the profession worth entering in the first place, including integrity, service, and the lawyer's role as a trusted advisor. Those values have to show up in the actual work of leading a firm. They shape how leaders work through conflict, how they protect relationships, how they talk to younger lawyers about the future of practice, and how they keep learning instead of assuming they already have the answers. For Steve, leading well means staying open to change without losing sight of the profession's larger obligations to clients, communities, and the rule of law. In this episode of The Lawyer's Edge podcast, Elise Holtzman talks with Steve Barham of Chambliss Bahner & Stophel about what is worth preserving in the legal profession, how lawyers can remain trusted advisors as technology changes the work, why service matters to the rule of law, and what it means to lead with integrity when the pressure to compromise is real. 2:32 - Steve's path from firm general counsel to managing shareholder 4:31 - Why interpersonal relationships are the backbone of a law firm 7:46 - Consolidation, technology, and changing client expectations for midsize firms 8:11 - Looking for opportunity instead of reacting from fear 10:08 - Staying focused on client service and relationships 11:00 - Why AI will change the work but not the trusted advisor role 13:12 - Teaching younger lawyers that business development is relationship-based 16:21 - Servant leadership and helping lawyers build careers they are proud of 19:01 - The books shaping Steve's thinking on business development and meaning 21:43 - What it means to maintain law as an honorable profession 27:07 - Walking the talk as a law firm leader 29:33 - Finding meaning outside the law through service MENTIONED IN LEADING WITH INTEGRITY AS THE LEGAL PROFESSION CHANGES Chambliss Bahner & Stophel, PC. | LinkedIn Steve Barham on LinkedIn The Activator Advantage The Meaning of Your Life by Arthur Brooks Get connected with the coaching team: hello@thelawyersedge.com The Lawyer's Edge SPONSOR FOR THIS EPISODE This episode is brought to you by the coaching team at The Lawyer's Edge, a training and coaching firm that has been focused exclusively on lawyers and law firms since 2008. Each member of the team is a trained, certified, and experienced professional coach—and either a former practicing attorney or a former law firm marketing and business development professional. Whatever your professional objectives, our coaches can help you achieve your goals more quickly, more easily, and with significantly less stress. To get connected with your coach, fill out our contact form.

  6. Jun 16

    Ryan Lockman | How One Managing Partner Is Rethinking Attorney Training From the Ground Up

    Ryan Lockman is the managing partner of Horn Williamson & Collins, a mid-sized construction and commercial litigation law firm in Philadelphia and Delaware. A trial lawyer representing homeowners in residential construction defect and consumer protection disputes throughout Pennsylvania and New Jersey, Ryan has secured more than $20 million in verdicts and arbitration awards, including a $3.2 million jury verdict for homeowners in a construction defect trial. He earned his MBA from the Wharton School of the University of Pennsylvania, which informs his approach to law firm management, operational efficiency, and long-term strategic growth. Most recently, Ryan developed Construction Defect University, an AI-assisted internal training platform built using Claude Code to provide more structured onboarding and practice-specific training for attorneys and paralegals. WHAT'S COVERED IN THIS EPISODE ABOUT ATTORNEY TRAINING Law firms have long relied on observation-based training, with younger lawyers learning by sitting in meetings, listening to experienced attorneys talk through cases, and gradually figuring out how the work gets done. But as Ryan Lockman explains, that kind of ad hoc training only goes so far when new attorneys and paralegals need to understand the terminology, client communication expectations, and litigation process before the work starts to make sense. At Horn Williamson & Collins, Ryan started addressing that gap by creating more structure inside the firm, including team leaders, internal CLEs, and clearer benchmarks for how attorneys and paralegals should stay on top of cases and communicate with clients. From there, he built Construction Defect University, an AI-assisted internal training platform designed to give new attorneys and paralegals more practice-specific training. In this episode of The Lawyer's Edge, Elise Holtzman talks with Ryan Lockman about why the old expectation that lawyers should "just figure it out" is breaking down, how structured training supports client service and talent retention, what Construction Defect University actually includes, and how he built it using Claude Code in less than 30 hours. 3:16 - Ryan's path from civil rights law to construction defect litigation 7:00 - How business school changed Ryan's approach to running a law firm 11:15 - Recognizing when an ad hoc training approach no longer works 14:37 - Why "hit the ground running" was never a reasonable expectation 16:23 - The connection between attorney training and talent retention 20:28 - Using incentives to help lawyers understand expectations 23:20 - Training team leaders to manage, mentor, and communicate 27:17 - How Ryan built an AI-assisted internal training platform 29:27 - Internal response to the platform and involving associates in the process 30:46 - What Construction Defect University includes for attorneys and paralegals 36:24 - Using AI as a substitute for hands, not brains 39:21 - Why leaders forget what new lawyers do not know Mentioned In How One Managing Partner Is Rethinking Attorney Training From the Ground Up Horn Williamson & Collins | LinkedIn Ryan Lockman on LinkedIn Claude Code Microsoft Copilot Get connected with the coaching team: hello@thelawyersedge.com The Lawyer's Edge SPONSOR FOR THIS EPISODE This episode is brought to you by the coaching team at The Lawyer's Edge, a training and coaching firm that has been focused exclusively on lawyers and law firms since 2008. Each member of the team is a trained, certified, and experienced professional coach—and either a former practicing attorney or a former law firm marketing and business development professional. Whatever your professional objectives, our coaches can help you achieve your goals more quickly, more easily, and with significantly less stress. To get connected with your coach, fill out our contact form.

  7. Jun 9

    Ivy Slater | Why Succession Planning Is a Growth Strategy, Not a Retirement Issue

    Ivy Slater is the CEO of Slater Success, a boutique coaching and consulting firm working at the intersection of strategic growth and succession planning. Before becoming a coach and advisor, she built and sold a seven-figure business in New York City and has spent nearly two decades since working with leadership teams on the strategy, structure, and leadership development required for sustainable growth, with a particular focus on the legal sector. Ivy has guided companies through the leadership and cultural dynamics that shape whether growth, transition, or acquisition actually succeeds. Ivy is a TEDx speaker, host of the Her Success Story podcast, and author of The Best of the Best: Lead Boldly, Scale Rapidly, Create Your Legacy. WHAT'S COVERED IN THIS EPISODE ABOUT SUCCESSION PLANNING AND LAW FIRM GROWTH Law firm leaders who avoid succession planning rarely think of it as avoidance. The conversation feels like it belongs later, closer to retirement, or after the next growth milestone gets hit. So firms keep running on the assumption that the people at the top will always be there, and the planning that would actually protect the firm never quite makes it onto the agenda. Ivy Slater argues that succession planning and strategic planning are the same conversation and that separating them produces short-term thinking at best. Firms that integrate succession into their growth strategy from the start are building something solid, something that can function and grow without depending on any one person to hold it together. That shift starts with how leaders think about succession itself, not as an exit, but as the foundation of a legacy. In this episode of The Lawyer's Edge podcast, Elise Holtzman talks with Ivy Slater of Slater Success about why succession planning belongs inside the growth strategy, how to develop the next generation of leaders and rainmakers, what the numbers in your firm are actually telling you, and how to reframe succession from an end-of-career conversation into a strategy for long-term growth. 2:34 - Why firms treat strategic planning and succession planning as separate conversations 3:13 - Why separating succession from strategy produces short-term thinking 5:45 - The ego and fear that make succession planning feel threatening 9:14 - Succession planning means developing leaders, not just identifying successors 9:49 - How to know your people's strengths and develop them intentionally 13:39 - How Ivy's own business transition became a model for succession done right 17:54 - What firm leaders should actually be tracking 19:46 - Start every conversation with a success by focusing on what's working 23:43 - Reframing succession from exit planning to legacy building 27:28 - The real cost of waiting and what firms lose when they put this off 31:09 - Thinking 5 to 10 years forward and building a firm that lasts 35:58 - Why firm leaders need to read the storybook of numbers Mentioned In From Why Succession Planning Is a Growth Strategy, Not a Retirement Issue Slater Success | Her Success Story Podcast The Best of the Best: Lead Boldly, Scale Rapidly, Create Your Legacy Ivy Slater on LinkedIn Rocket Fuel by Gino Wickman   Get connected with the coaching team: hello@thelawyersedge.com The Lawyer's Edge SPONSOR FOR THIS EPISODE This episode is brought to you by the coaching team at The Lawyer's Edge, a training and coaching firm that has been focused exclusively on lawyers and law firms since 2008. Each member of the team is a trained, certified, and experienced professional coach—and either a former practicing attorney or a former law firm marketing and business development professional. Whatever your professional objectives, our coaches can help you achieve your goals more quickly, more easily, and with significantly less stress. To get connected with your coach, fill out our contact form.

  8. Jun 2

    Michael Caplan | How a Client-Facing COO is Changing the Business of Law

    Michael R. Caplan is the Chief Operating Officer of Lowenstein Sandler, where he oversees the firm's business, financial, and administrative operations. Before joining Lowenstein, Mike served as COO at an Am Law 50 firm for nearly a decade and spent years leading legal operations at Goldman Sachs and Marsh McLennan, giving him a client-side perspective most law firm COOs simply don't have. With more than 25 years of experience across accounting, financial services, and consulting, he has worked with more than 30 general counsels on data analytics, technology implementation, and law firm relationship management. His leadership has earned him recognition as one of the Financial Times North America's top five Legal Intrapreneurs, Legal Innovator of the Year from The Changing Lawyer Awards, and a spot on NJBIZ's Law Power List for two consecutive years. WHAT'S COVERED IN THIS EPISODE ABOUT HOW A CLIENT-FACING COO IS CHANGING THE BUSINESS OF LAW Law firm COOs typically manage operations and execute on what firm leadership puts forward. They respond to partners, oversee administration, and stay behind the scenes while lawyers own every client relationship. Even when clients have their own operational counterparts who would benefit from connecting with their law firm's business professionals, those introductions rarely happen. Michael Caplan has spent the last decade building a different model. At Lowenstein Sandler, he and his Business Enterprise Solutions Team work alongside lawyers in pitches, RFP negotiations, and client meetings, bringing expertise in pricing, technology, project management, and data analytics directly into the relationship. The approach requires internal trust, a firm culture that supports it, and the right people on both sides of the conversation. But when it works, clients get a partner that understands both the practice of law and the business of law, and the firm differentiates itself in ways that go beyond the legal work. In this episode of The Lawyer's Edge, Elise Holtzman talks with Michael Caplan of Lowenstein Sandler about what it looks like when business professionals are embedded in client development, how to build internal trust so lawyers bring operations leaders into client relationships, the financial discipline that separates good revenue from bad revenue, and where private equity and AI may reshape law firm operations in the years ahead. 2:43- How Mike's client-side experience at Goldman Sachs and Marsh McLennan shaped his approach 5:53 - Building the Business Enterprise Solutions Team (BEST) at Lowenstein 7:18 - Getting lawyers on board and building internal trust 8:55 - Showing wins to bring more lawyers into the model 9:27 - The financial side of the COO role and negotiating pricing with clients 12:49 - Where emerging partners need the most help on collections and client management 15:14 - What smaller and midsize firms should think about when building an operations team 20:02 - Non-lawyer ownership, private equity, and the MSO model in law firms 22:26 - AI, legal technology, and why firms that invest in business resources will be more profitable 27:22 - Why most COOs wouldn't do this podcast and what holds firms back 33:31 - What clients actually get from a firm that embeds operations into relationships 36:19 - Getting the right people in front of the right clients Mentioned in How a Client-Facing COO is Changing the Business of Law Lowenstein Sandler | LinkedIn Michael Caplan on LinkedIn Get connected with the coaching team: hello@thelawyersedge.com The Lawyer's Edge SPONSOR FOR THIS EPISODE This episode is brought to you by the coaching team at The Lawyer's Edge, a training and coaching firm that has been focused exclusively on lawyers and law firms since 2008. Each member of the team is a trained, certified, and experienced professional coach—and either a former practicing attorney or a former law firm marketing and business development professional. Whatever your professional objectives, our coaches can help you achieve your goals more quickly, more easily, and with significantly less stress. To get connected with your coach, fill out our contact form.

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About

On The Lawyer's Edge podcast, attorney and professional business coach Elise Holtzman sits down with successful lawyers, legal marketing specialists, business leaders and authors to talk about how lawyers and law firms can grow and sustain healthy, profitable businesses.

Information

  • Creator
    Elise Holtzman
  • Years Active
    2020 - 2026
  • Episodes
    213
  • Rating
    Clean
  • Copyright
    © The Lawyer's Edge
  • Show Website
    The Lawyer's Edge

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